We didn't actually get a service done today because this location has great customer service and…read moreintegrity! Unfortunately we were having problems with our transmission and no mechanics had availability today, so we came here as a last ditch effort. Nas was super helpful and understanding and talked to us about our issue, and told us he didn't want to do the transmission flush we asked for because he didn't think it would solve our problem. I understand Valvoline is not a full service mechanic so I really appreciated the honesty instead of taking our money without question like many others would.

Manager, Samantha was refreshing to deal with. Assist…read moreManager, Nas was also professional and refreshing to deal with. Izahia(So sorry- I know I've mispelled)was courteous and professional. My Husband and I have been coming to the Sheridan Drive, Amherst location for many years for oil changes and most recently, air and engine filter changes. Keep up the consistent work! :)

Unfortunately, was that time again where I needed new tires. Second, local WNY Mavis, I've had…read moresuccessful luck with price quotes and value in service. The staff this morning were incredible, arrived for my appointment a little after 8 am, was told a few hour wait with tire installation, and the wheel alignment. My car was out faster then expected. Greatful for savings when calling in to make appointment and the time taken to explain extended warranty.

It is a wonderful fact that they have free air a really nice set up that lets you dial-in the exact…read morepressure and it has a pressure gauge on the fill valve. Very nice.

I have been going here for an oil change for 10 years - same price. When I went in to have my oil…read morechanged recently, I was told I could no longer have the usual oil change, that I paid $39.00 for. Now , according to "policy" I now have to have the oil change that costs $90.00+ , for the same car that I have been taking there for years. I wonder if this has happened to others. I know prices have gone up, but I suspect price gouging. I will never go there again. I started going to the one in Hamburg several years ago - no problem. The center on Ridge Road in West Seneca is the one I have been dealing with.

These guys got me in quickly and helped me out with a problem while I was in town for a family…read moreemergency. Good people work there

Thank you Selena! (Hope that's the way she spells it). The front desk staff are so kind and make it…read morea much nicer experience than other places I've been to. I can't imagine it's easy work being a mechanic, so I want to thank that team, too. I almost always come here for my NYS car inspection and I was surprised when my car started making a rattling sound *after* they replaced a part for me. I came back two weeks later expecting the worst- that I'd have to pay again for service to fix something that might be a result of their recent work. I am SO RELIEVED I was wrong! In an hour they stoped the rattling sound with a simple tightening of my heat shield and sent me on my way- didn't have to pay any service fees. THANK YOU for keeping my trust! Ideally the heat shield would have been tightened properly the first time, but I also recognize the convenience and luxury of having people work on a car for me. These guys are always busy, so I still want to give 5 stars again just for keeping my trust! Who can blame them for having to work fast to see as many cars as possible in a day?

I came here from west Senec/elma to get tires done on my mothers truck because my friend worked…read morehere and recommended it until I found out when I arrived they have fired their best technician because he was in the er for the previous week for lime diseas,not only did they fire him the techs that they had working on my vehicle were not competent to fill up all the tires to the same psi and failed to check for leaks driving back home the front tire kept on leaking air which shouldn't be happening after spending over 1,100 on tires now I am here again on another day off for them to fix the problems that were never there to begin with and shouldve never happened would not recommend anyone coming here for any kind of work

Needed an oil change and my regular mechanic was unable to do it, so I went to Insta Lube. Not only…read morewas I nervous about strangers changing my oil, but I was in a hurry. Talk about much ado about nothing. The two gentlemen at Insta Lube did a great job, and I was out of there in a half hour. I could not be happier! Good value for the price.

honest and quick. always help you and are honest about work you dont need. The manager is always…read morenice and helpful.

Highly recommend if you are in need of service for your vehicle. They were very friendly when I…read morecalled and were able to get me in for service quickly. I only had a safety inspection done but would go back if I needed any other work done because their staff is great!

I've been going to the for years! I wouldn't go to anyone else! They worked all my cars and never…read moredissatisfied.

As usual I never check to see when my car inspection is due. This year was no different. So it's…read moreThursday before the 4 th of July and I realize my car was due in June. I start calling to get an appointment.first the dealership I bought my car. Three weeks. Second , i won't mention but the guy in on the phone, and I quote, " you're a funny guy"!! Really? That's how you treat your customers? Guess who the funny guy is? And I'll never recommend your place, ever!! The third wielands on transit near Clinton. The voice on the phone was extremely pleasant and said the best she could do was Monday at 12:30 I said ok. She said if you can come in early sometimes we can get you right away. Monday came. I did as she said. Was welcomed by a very pleasant man. Told where to pull my car. I got out and soon , like 5 mins my car was getting inspected. The mechanics were pleasant and didn't try to upsale anything and just did the inspect . It passed and I was out before my 12:30 time. I paid and I would be recommending their business. So if you want to be treated like a moron, go anyplace but Wielands. Because here you're gonna be treated with respect and know that you vehicle is going to be treated with utmost care. Thank you Wielands for helping me in a tight spot when others just laughed at me!!

Not a chain. Friendly employees, quick service. I always come here for my inspections. They send…read moreyou reminders with money off. I'll take it! I've stopped here several other times with random things. For them to replace my wipers, to attach my registration stickers, things like that. Not a problem at all. I don't hesitate to come here

Had my car service for oil change etc and replace a burned out light. Joe came from the back and…read moretold me that the light is fine and doesn't need replacing.(save $) and he told me a needed my license plate bulbs changed, he did that. ( saving me from a ticket.) thank you. This is the type of person you need working on your car. I will be back in 3000 miles or 3 month which ever comes first. Oh the car is running great.

Happy to have found a talented, fair, independently owned auto mechanic. We have been using…read moreUltimate for a few years, for a couple cars, initially brought in by the "Check Engine light on?" sign in the window. Always a great thing to stumble upon a good thing! Definitely happy to no longer rely on dealers or chains!