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North American Van Lines

1.0 (1 review)
Open • 8:00 am - 10:00 pm

Services - North American Van Lines

International moving

Out-of-state moving

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9 years ago

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Two Brothers Moving

Two Brothers Moving

(64 reviews)

The 4 person crew who helped me with a complicated three part move did a most excellent job…read more Great attitude, skill and well organized. I highly recommend Two Brothers Moving!

Edit: I am updating my negative review in the positive direction…read more TLDR: I was happy with the owner and should I need moving help, would happily give Two Brothers a call. After seeing my review I received a call from the owner (Christoper) and we had a cordial conversation. He went over my concerns and addressed them to my satisfaction. I will go over each concern in order. The original review is further below. 1) Yelp apparently does not give businesses the opportunity to put anything on the page to properly set expectations. While the page on Yelp says users will get a quote based on the questions it asks, it apparently doesn't gather sufficient information to allow the movers to do so. Therefore the setting an incorrect expectation of getting a quote after supplying the requested info is a problem on the Yelp side and not something Two Brothers can impact in any way. 2) Apparently Yelp forwards the information entered to multiple parties to give them an opportunity to compete without informing users they are doing so. In my case, the anonymous text I received seems to be from a competitor rather than from Two Brothers. 3) The part of not giving me a call back in an hour (called the next day instead) as promised was an error on their part and Christopher took responsibility for it. He said there was no way to know if they will be free in that amount of time because they won't hang up on someone or otherwise interrupt assisting another client to give someone a call back. The employee should have said he would attempt to call back in an hour but would call back no later than next day. In short, I found Christopher responsive, professional, quite cordial, and pleasant to speak with. As stated above, I would happily give them a call should I need moving services again in CT. ------------------------------------- Initial review follows: ------------------------------------- Based on my experience attempting to get a quote, I don't think I will be using this company. I filled out the Yelp form to get a quote. Instead of a quote, I received a text back about 10 minutes later from a person who didn't identify themselves or their company. It said to expect a call tomorrow to go over how they can help me. The unidentified person said I should contact them if I didn't hear back. The next morning I did get a call but it was at a time when I had a prior appointment and couldn't talk. I asked if they could call back a little later and the person agreed to call me back in an hour. I never received the call back. Essentially they fell short multiple times in setting expectations and keeping commitments (yelp quote not provided when the info was provided on their form, not identifying themselves when contacting me, not verifying a convenient time to call, not giving the promised call back. All of this may be considered minor but it is a pattern. I can only imagine what I would have to go through if a major problem came up and I had a similar experience in trying to get assistance. I'll be exploring other options to see if anyone else can display a higher level of reliability and professionalism on the first contact.

All My Sons Moving & Storage

All My Sons Moving & Storage

(13 reviews)

South End

They got it done, and they were entertaining. I'll give them that. Reasonably fast, with estimates…read moreand refunds as well.

We used this moving company and they arrived over three hours late, complained the whole time, were…read moreinappropriate, damaged our furniture, along with the flooring of the previous apartment, and charged us more than originally quoted. My husband and I hired services from All My Sons from our move out of our apartment in New Britain CT to a house in Manchester CT (about 21 mile distance) on August 9, 2026. We were quoted about $1200-1300. We were initially told that the movers would arrive between 8am-9:30am; however, due to a scheduling error on the fault of the dispatchers, the movers did not arrive until about 1pm. This means that it was much hotter at that time of the day than it would have been earlier in the day. Despite us informing the company that our apartment was on the 3rd floor with no elevator, the three movers that came were complaining often about the temperature and that there was no elevator. We provided water but the fact there wasn't an elevator was part of the reason we hired movers in the first place. The movers often remarked on how it should have been a 5-6 man job, that it was so hot, and continued to complain about the dispatchers/ company as a whole. The movers did not use straps on the stairs AND did not use mats when moving furniture, which most likely contributed to the strain that the movers probably felt. However, we had provided that information in advance, so I'm not sure why straps were not present and why they did not use mats when they were available. Also since they decided not to use the mats available, they left scrapes on the floor of the apartment as they took furniture out. In addition, the lead guy was very talkative and was often telling stories of past customers including one story of someone "shaking her a** in his face" and he referred to someone else being a "prostitute". It was so uncomfortable for me that I left the room when he was around. They informed us that they didn't feel comfortable carrying the bed frame down the stairs as a whole and despite initially telling us that they would do disassembly, the lead guy said "I don't think I can convince them to do that" referring to the other two movers who apparently had the tools. This left my husband and I to take apart the bed frame, which they would then carry the parts downstairs. After this, I ultimately left the apartment to go over to the house earlier than the movers or my husband. Once they did leave, my husband began following the truck to the house and passed them when the movers stopped at a convenience store for snacks. Once at the house, the complaints by the movers continued, especially about the company as a whole and that said company "suck balls". In addition, one of the movers made a reference that he shouldn't be in Manchester due to suing the police department, but he still continued to work. There was also another comment from the lead guy that "the stairs never end" even when the house had the air conditioning going and there were less stairs. One of the movers also complained about "not going down into the basement" loud enough for our parents (who were also helping at the house) to hear. We had the boxes and rooms in the house labeled which did make the move in process more pleasant for the movers to know where boxes were going and plus the lead guy stayed mostly in the truck unloading. Unfortunately, parts of the bed frame that had been disassembled were full of scratches and there were parts missing as we tried to put it back together. It took me a while to write this review as I didn't want to revisit the frustration that came with the day. However, as I continue to uncover scratches on furniture going on a month later, I feel obligated to let others know. My job involves working with people and I have job duties that others do not find pleasant to the point where they wouldn't want to do my job. Therefore, I relate to when jobs have difficult conditions; however, the unprofessionalism and complaints I experienced made me very upset. When they charged up more than quoted (about $1514 with a $100 deposit), I just wanted them gone and the experience over with. Looking at the receipt, they also charged $132 for tape, shrink wrap, mirror cartons, and mattress bags that they did not use as all of our belongings besides the bed frame had been fully wrapped or boxed prior to their arrival (including mattress in mattress bag).

Dismiss Clutter

Dismiss Clutter

(2 reviews)

Asylum Hill, West End

We asked Libby to come help us organize our basement and our daughter's room. She was efficient and…read morerespectful. Libby gave us plenty of time to decide what we wanted to keep, throw away, and give away. And she was then able to organize the space in the most useable way. We are so grateful for her work!!

My time with Dismiss Clutter has literally changed by day-to-day life! I live in a small apartment…read moreand have a LOT of stuff. Dismiss Clutter was able to come over, decide what were the most important areas of my apartment to focus on, and really help me sort through everything. She spares no expense of time or effort to make sure she does the job right! Together we pulled everything out of multiple closets and storage spaces, went through what I felt I needed, what I could donate, and what I was ready to part ways with. Then we reorganized everything in a way that just made sense. She was so professional, I never felt like she was judging me for all the things I had stashed away in my closets, or the things I wanted to hold on to. I found so many things I forgot that I even owned! Now I know where to find everything. Moreover, when I have something I need to put away, I now know exactly where to put it thanks to her recommendations and easy-to-follow organization. She has saved me time & energy looking for items I know I own, but can't quite remember where I placed them. Overall, I just feel better and more relaxed being able to look around and see how neat & organized everything is. I definitely recommend Dismiss Clutter to help you sort through all your belongings, organize everything, and get rid of what you don't need (she even takes all your items to donate/recycle herself!). I will certainly be using her services again.

AA To & Fro Movers, LLC - More Chips on Bench

AA To & Fro Movers, LLC

(40 reviews)

Fred and Stephan were absolutely incredible, and I cannot recommend them highly enough…read more They helped me move my niece out of her apartment under very stressful circumstances, and from the moment they arrived, they were calm, professional, kind, and reassuring. They consistently reminded us that everything would be okay, and they meant it. This was not an easy move. The apartment was an attic unit in an older duplex with very narrow, steep stairs. There were also unexpected challenges, including needing to remove a door just to get the washer out. Fred and Stephan never complained once. They stayed focused, solution-oriented, and confident, which made an enormous difference for all of us. At one point, another tenant became upset about the U-Haul ramp being positioned in the driveway. Fred handled the situation calmly and respectfully, explaining there was enough room and offering a simple alternative route. Even when emotions were running high around us, both Fred and Stephan remained composed and professional, which helped keep the entire move on track. After loading everything, they followed us to the U-Haul storage unit and somehow managed to fit everything into a 5x9x10 unit. I truly did not think it could be done, but they packed it expertly and made full use of the space. This was an emotionally exhausting day for our family, and Fred and Stephan turned what could have been an overwhelming experience into one that felt safe, manageable, and even reassuring. Their kindness and professionalism went far beyond what I expected from movers. They also offered to help us again when my niece moves into her new apartment, and we will absolutely be calling them. If you are looking for movers who are skilled, respectful, calm under pressure, genuinely care about the people they are helping, and provide exceptional service at a fair price, Fred and Stephan are the ones you want. They have earned our highest recommendation.

please be aware that these people are full blown scammers!!!!!!!!!! liars!!!!!!!!!!!!…read moreunprofessional when it comes to moving and doing business but a+ at scamming people and cheating people out of their money!!!!! they will also waste your time, energy, money booking but may or may not even show up!!!!! i hope they go bankrupt and never get another customer!!!!!!

North American Van Lines - packingservices - Updated October 2026

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