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    Norms

    4.0 (420 reviews)
    Open 6:00 am - 10:00 pm
    Updated 3 weeks ago

    Norms Photos

    NORMS ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Good for groups

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    Recommended Reviews - Norms

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    Blackened Salmon
    Paul P.

    Like coming to this Norms it is clean service is good. Sometimes you get a decent meal at a good price not the best though. Food: blackened salmon soup, salad included. Soup was clam chowder had to much of a flour taste salad just plain lettuce could have use some croutons or cherry tomatoes. The veggies one or two broccoli rest cauliflower seamed over cooked

    Fisherman's platter
    Tosha L.

    One thing I can say about this Norms is, they for sure make my food fresh because, everytime I go to pick it up, it's never ready, and I've always had to wait! One of the times I went, I saw Mr.Tendernism himself. I was sitting in the lobby waiting for my food (per usual, lol) and my head was down on my phone. He spoke to me as he was passing by, and when I looked up, I saw it was him. It didn't dawn on me who he was, until he walked out. Anyhow back to Norms.....my food has been delicious and service was friendly. Wish they were 24 hours.

    Absolutely delicious chicken fries steak. Plus bountiful portions and the over-medium eggs were done perfectly. I opted for the pancakes instead of toast and they brought me two huge fluff pancakes. I heartily recommend this restaurant. Great service, too.

    Linh Y.

    WHY I CAME HERE? My eldest daughter and I were at the Norms in Ontario Mills for a very late dinner. Lucky for us, they were still open. Our very first visit ever at a Norms and they have been open since 1949... 76 years later. Better late than never! Glad to finally catch them in this lifetime LOL. FOOD / DRINK: WOW, I was super amazed by their massive menu that covers quite a variety for the classic American diner delights! Let's name them off for you... steak & eggs, hearty skillets, breakfast specialties, fresh farm omeletes, all day breakfast combo cravings, french toast & waffles, shareables, handcrafted burgers, sandwiches & melts, salads, pastas, steak, seafood, classic comforts, kids menu, desserts, and beverages & shakes. Now that's a menu!! Choices are endless... okay, almost endless LOL. Well, after much contemplations on what to eat, we decided on 3 items. OMG... when our food came out, my eyes widened with astonishment. Portions were ENORMOUS! Prices were so very reasonable. Definitely got the BEST BANG for our BUCK! Triple B's!! Everything was so fresh and tasty. Check out the photos! I would get the CA Cobb Salad and Fisherman Combo Seafood Platter again... worth the moola! As for the El Benedicto, I wasn't a big fan of the chorizo... still good, but I would have preferred something lighter... will try the Cali-Cado Benny next time. 1 California Cobb Salad + toast + Italian dressing (for us to share) 1 El Benedicto with hollandaise sauce (for me) 1 Fishman Combo Seafood Platter + soup + salad + choice of potato + choice of white or brown gravy (for my daughter) STAFF / SERVICE: Our server, Chris, was amazing! We had to wave him down a few times (he was covering a lot of tables), but he made sure our dining needs were met at every request. Thank you so much young man! Food came out timely except for my El Benedicto. I would think eggs take the shortest time to make LOL. We found out they only had one cook at the time. It was understandable. Thank you to their cook for doing the best they can that evening. INTERIOR / AMBIANCE: Great interior space with bench seating, tables and chairs seating, and bar stools seating. They sure got it covered. Very cozy all around. We got to sit at one of the benches facing the kitchen entrance. We wanted to make sure our food got to us sooner than later LOL. Anyway, it was quite comfortable. There's a small bench area near the entrance for people to sit and wait until their table is ready. Good thinking! One men's restroom and one women's restroom for use... please ask the staff for key code that's required. EXTERIOR / PARKING: No outside seating for dining except for a few benches for people to sit while waiting for their table to be ready. Thanks for being thoughtful to your customers, Norms! Free parking is available. If lot gets full, you can park in the general parking on the other side of the drive path. You have the entire Ontario Mills parking lot to choose from. RECOMMEND THIS PLACE? I CONCUR on YES! No doubt about it. I will be back for more deliciousness and to try their other food/drink/dessert items. There are a good handful of Norms that open 24 hours every day, but not all of them though. Some open 24 hours on certain days. Please check their business hours before heading over to your respective Norms location. Happy Eating at Where Life Happens!

    he was awesome, hard working guy. running so many tables by himself
    Lucy P.

    Marina was our server--she provided fast, attentive service. The food was delicious and perfectly prepared. My husband and I really enjoyed our experience.

    Rick W.

    Our St. Patrick's Day meal at norms was delicious. The four courses were just right and the ice cream was the perfect finishing touch. Our waitress Wendi was incredible and the whole staff there was really really nice. The atmosphere at the Ontario location is great and really lends itself to a relaxing meal!!!

    Breakfast
    Rhonda J.

    Marina was a awesome server. Very friendly and professional. Received our food in a timely manner.

    Net A.

    A newly opened location. Excellent service. Very spacious and good venue for special events ! Offers A variety of dishes in their menu which i like to try another day. Granddaughter loved the blueberry pancakes !!! The carnitas omelette was seasoned well and delicious!!!

    Digvijay S.

    The service is always excellent, and the staff is very friendly and attentive. The laid-back atmosphere makes it a perfect and relaxing spot for brunch. They've done a great job keeping the place clean and well-maintained. The food is consistently outstanding, and the coffee is always fresh. Everything is cooked thoroughly with the right balance of flavors, and there are always new selections available to try.

    Norbert K.

    Our experiences with Norms in Los Angeles have been very good in the past. This was our first visit to a Norms post-Covid, and it was disappointing. Clearly understaffed for a Sunday midday crowd, service was slow and inattentive. Twice I had to go up to the counter to ask for something after waiting and waiting for our server to bring it to us. The Menu has been stripped down to essentially burgers, steps, fried foods, and breakfast items. I decided to try a "new" breakfast item, the Cali-Cado Benny -- i.e , Benedict. It was pretty good: 2 toasted English muffin halves, grilled tomato, fresh avocado, 2 poached eggs topped with Hollandaise, bacon and green onions. I ordered the eggs "soft with runny yolks", yet the kitchen sent out two eggs with yolks as hard as golf balls! No excuse. I sent them back for a new plate prepared as ordered. Second order was better but also not as ordered. Rather go around a third time with the kitchen, I decided to quit while I was ahead. In short, no need to return here. This Norms is on the northern perimeter of Ontario Mills.

    We went today to have breakfast we drove around 60 miles from Home and we had the worst experience today . The waitress Wendi was so simple she doesn't have any empathy for the customers she work only for the tips ? That's wrong. Because especially right now in this situation you have to bring good customer service. Plus the food was so disgusting to much oil we have to use a napkin to remove the oil . It doesn't worth it any more. But the waitress Wendi needs to take care more the Customers . Honestly we're not going back again. She has a really bad attitude and customer service she need to learn more how to take care the customers .

    Dusty balloons above the tables and counter area.

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    1 month ago

    Excellent service from Maria :) everything was perfectly set up as ordered thru the menu.

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    8 months ago

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    5 months ago

    Norms offers a variety of food, steaks are my favorite. Hubby likes the hearty breakfast offerings. Recommended!!!

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    2 months ago

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    9 months ago

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    22 days ago

    Great food and service. Very clean and friendly. Easy to find. Important as we are from out of town

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    3 months ago

    Food was good and large portions. No one refilled coffee and very long wait to get food after order. Place needs to be more organized

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    Page 1 of 11

    Norms Reviews in Other Languages

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    Review Highlights - Norms

    Brianna was most attentive and hands-down on point with being friendly, prompt and polite.

    Mentioned in 33 reviews

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    Heroes Restaurant and Brewhouse - BBQ Chicken Pizza

    Heroes Restaurant and Brewhouse

    4.1(666 reviews)
    0.4 mi
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    Found this place after a long day of shopping and it did not disappoint! It's a pretty large…read morerestaurant with different rooms- great for large parties too! The bar area had a ton of tvs showing sports and people were having a lot of fun watching. Service was great and they were super attentive throughout our whole meal. We ordered an appetizer, salad, and burger for two of us and we weren't able to finish all our food. The portions were humongous and definitely worth your money. Their beers are also HUGE and my husband loved the ale he ordered. Can't wait to come back!

    I rarely leave negative reviews, but this experience was disappointing enough that I feel others…read moreshould be aware. My husband called in a simple pickup order -- just nachos . When he arrived to pick it up, he waited 40 minutes before being told anything. After checking with the concierge, the manager (Tiffany) came out and informed him that they had forgotten to make the order entirely. Another 15-20 minutes passed before he finally received the food. All told, he spent close to an hour waiting for a pickup order that should have taken a fraction of that time. What made this worse was the lack of customer service afterward. The manager did not come back out to apologize, did not offer any kind of discount or compensation, and did not acknowledge the inconvenience at all. Mistakes happen -- forgetting an order is one thing -- but how you handle it matters. In this case, there was no effort made to make things right. For a paying customer who placed a pickup order in advance, this level of service was unacceptable. Good customer service isn't about never making mistakes; it's about how you handle them. Unfortunately, in this case, Heroes showed very little regard for a paying customer's time. I hope management sees this and takes a hard look at how customers are treated when things go wrong.

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    Eureka!

    Eureka!

    4.1(745 reviews)
    0.7 mi
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    This was a great find. Unsuspecting, attached to a hotel and right across from the Toyota arena,…read morethis gem is definitely worth visiting. Eureka has a great vibe from the moment you walk in- dark and classy. If you're going on a cold night, just be aware that half the restaurant is open from the outside and it can get a little cold in the restaurant. They have a very large bar and if you enjoy liquor and beer, you'll have a great experience, sitting down at the bar and watching the game on a number of the TV screens that they have. By far, the highlight was having the jalapeño bacon burger. I don't know what they put in that thing but it's a burger that is sweet and juicy. The moment my wife and I bit into it the first words out of our mouth were the same-- "wow!" That's all I can say. The chicken sandwich was decent, but not as good as the burger we tried. The other item we tried because it had great reviews where the brussels sprouts. And although the portion was a little smaller than I would've hoped, that too, was just full of flavor and really enjoyable to eat. I tried their red beer which comes from Redlands and that was also really nice and full and rich. Overall, a really good experience. Two entrées, an appetizer and a beer came out to $65. I don't know when things became so expensive, but the next time I want to splurge on a date night with my wife again, I would definitely come back :)

    Wanted some wings and this was always my spot. Great wings, cooked perfectly…read more However today was incredibly disappointing that they changed their wings. We used to get healthy size wings, now they are tiny little wings. On top of that they came out dry and with barely any sauce. We were given extra sauce on the side, but it just didn't hit the spot. This was the primary reason for patronizing Eureka. Ordered a Bloody Mary as well and it seems to be a pre-mix. Honestly if Jessie wasn't a great server I would find it hard to give more than 1 star. Unable to see any reason to come back.

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    Eureka! - Very dynamic place .... Love the energy here

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    RAW Kitchen & Cantina - Brunch so yummy , great ambience , music, karaoke, great time

    RAW Kitchen & Cantina

    4.4(620 reviews)
    0.1 mi
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    The food here is surprisingly good. The hubs and I stopped by for a quick bite before heading over…read moreto the Pottery Barn outlet. We ordered the garlic edamame and their surf and turf to share. Both were delicious. It was only 5 pm so there weren't many people around, and it was still happy hour though we didn't order off the menu. I think they have live music if you come later in the evening. The waitress was friendly and the service was attentive. Overall, I would recommend.

    FOOD ALLERGIES IS NOT SOMETHING TO TAKE LIGHTLY IN THE FOOD INDUSTRY. it COULD HAVE KILLED…read moreSOMEBODY. I have to post this as shellfish allergy is common and i just want people to be aware of potential cross contamination, considering each individual may have different reactions. Came here for the first time time w my friend. Ambience was great, music was good, service felt good, great food and drinks were good.. he ordered a fish burrito and i ordered a shrimp burrito but we told the server that my friend had a shellfish allergy just in case they'd be cooked together. she acknowledged it and said she would tell the cook. we were REALLY enjoying the food and talking about how this was a cool spot, we talked about coming back because it was so good. he said he was feeling a little bit off but thought maybe we were getting a buzz from the alcohol.. but at the very end of his burrito was almost a whole shrimp.. the server said she doesn't know how it happened and that she told the manager and couldn't talk to the chef because she left.. that's fine. we still paid our full bill. it just made me feel like they just don't understand how serious that mistake could have been. Good thing we had benadryl in the car however now he's dealing with really bad stomach pain and having a grand time in the bathroom. Gratefully, his reaction isn't as severe as others.. Please just be careful.

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    RAW Kitchen & Cantina - Interior 4/25/26

    Interior 4/25/26

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    Market Broiler Ontario

    Market Broiler Ontario

    4.2(2.5k reviews)
    0.2 mi
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    I want to shout out to Jaz, Lemon, and Sergio for going above and beyond to make my mother's 88th…read morebirthday such a wonderful experience! The food was delicious and the service impeccable, especially considering it was mother's day eve, and the restaurant was very busy! In spite of everything you all made it a memorable experience for both of us! Thank you very much, looking forward to seeing you again soon!

    I usually recommend Market Broiler to people, which is why this visit was honestly disappointing…read more We had a 4:00 PM reservation and got seated around 4:15 despite the restaurant being busy, which was understandable. The issue started after we ordered. Time kept passing with almost no communication from staff. By around 5:15, we were still sitting there waiting on our food with no real updates. ON MOTHER's DAY!! The waitress seemed overwhelmed, and at one point I could visibly see panic/discussions happening with management, which made it pretty clear something went wrong with our order. We tried being patient, had conversations, asked for bread refills, drinks, etc., but eventually we were just sitting there on our phones wondering what was happening. I finally had to get the manager involved myself to ask for an ETA because over an hour for entrees with little communication is excessive. Once management stepped in, suddenly soups started coming out (probono), refills happened faster, and the food magically appeared shortly after. That tells me the situation could have been handled much earlier with proper communication. As for the food itself, it unfortunately did not justify the wait or the upcharges: The "New York" steak upgrade was disappointing and did not feel worth the extra charge at all. Skillet at best.. The loaded potatoes barely felt loaded. Pathetic portions very very disappointed. The halibut was tough. Super tough like I get halibut is a tougher fish but it was jerky.. I was still chewing on my way out the door. Overall, the meal felt mediocre for the price point. Our bill ended up around $145 before tip, and despite the experience, we still tipped generously because we understand restaurants get busy. But respectfully, long waits happen -- poor communication is what frustrates customers. I've had good experiences here before, which is why this visit stood out so much in a negative way. Hopefully management improves communication and quality control because this place has potential when it's operating correctly. Not to mention on Mother's Day mind you. I don't believe we will be returning. nor recommending this place to anyway.. if anything telling them to stay clear away.

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    Market Broiler Ontario - Market Broiler Ontario

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    LongHorn Steakhouse - Order an exceptionally tender center-cut Flo’s Filet grilled with our signature seasoning.

    LongHorn Steakhouse

    4.0(1.3k reviews)
    2.2 mi
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    This place is definitely a great steak house with a lot of steak options and a great menu…read more Everything here is great! Definitely bang for your buck!!! My go to dish is the GRILL MASTER COMBO . Med Rare Flo's Filet 9oz with Lobster tail. All the sides & drinks they offer are also Great! The wait can be 30min most of the time but you can also go to the website and put yourself on the waiting list.

    How does a steakhouse screw up a steak so bad. The good-…read morethe service, we were seated fast, Waiter was friendly answered all the question. The Corn on the Cob was fantastic the wifes Salmon and shrimp were decent The bad The loaded potato was undercooked and still hard in areas got it swapped for the Mac and Cheese. Asparagus was a bit under and hard as well . The REAL BAD I order the Ribeye it was cook properly (Medium). It was SUPER salty and chewy(dry). It had virtually zero spinellas, clearly a cheaper grade of meat than a steakhouse should have. If you go make sure to check in on website before you leave the house the wait is usually an hour or more for dinner

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    LongHorn Steakhouse - LongHorn’s New York Strip is fire-grilled to enhance its distinctive flavor, this thick cut is a steakhouse classic.

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    LongHorn Steakhouse - Got the biggest steak in the game wearing our name! The LongHorn porterhouse combines a bone-in strip and tender filet in one thick cut.

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    Got the biggest steak in the game wearing our name! The LongHorn porterhouse combines a bone-in strip and tender filet in one thick cut.

    Norms - breakfast_brunch - Updated May 2026

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