Jim Bertolino is one of the most HONEST plumbers we have had the pleasure of working with. We…read morecalled him out for a whole home low pressure issue and the problem was resolved quickly. While there were no repairs needed for what the issue was, Jim took the time to explain and educate my husband and I on the systems at our property (which he installed 12 years ago)! We are now more comfortable with the plumbing/water and backflow valve we have all because of the information he gave us in great detail. If you need a backflow inspection (annually by the city) then he is your guy, the price is more than 50% less than what a well-known company here charges for the same service. Jim Bertolino & Son Plumbing and Drain Service will be the first we call from now on and the first company I recommend to family, friends and neighbors. Thank you for being a friendly, transparent, reputable company!!

Waste of time, and over charges with out fixing your problem. We had a grinder problem. Jim came…read moreout after spending $895 for the bucket to be pumped out and paying him $750. He could not tell us what the issue was, came back the second day and wanted to put a new system in. Said it would take 8 weeks and cost $17,000. We had to pay him $450 for that day. He is yet to call us back a week later. We called another company that came out and fixed the issue in 30 minutes and cost us $525. Please don't waste your time calling this man. He is a fraud and only wants your money.

this brother has given me hope that they really are people out there who are not only competent but…read moreprofessional and courteous. His price is a reasonable prompt. Highly recommend.

First, you need to know that I am Chrissy G. and not some AI junk. I am a young cancer survivor and…read morehave permanent GI issues for the rest of my life. Needless to say, I needed more than a single bathroom down a dark hallway in this very old house. Don came through fast! I told him, "I do not care about the bathroom right now, just give me access to a toilet pronto, please." The finished bathroom is a week or two from being complete. Don created exactly what I needed. His team cleaned up the site while installing the plumbing daily (you could walk around here barefoot if need be). They also make sure to lay out the bathroom with you so you get exactly what you are looking for. Very happy with Don and his nephew's work! I only post on the best there is in the Tidewater area. Don has made the cut.

Mike has great to us for more than a quarter century. Very reasonable. Unlike a "national" brand…read moreplumber we once used, he would never charge us $460 for twenty minutes to clear a drain line because he had to pay so much overhead on his truck.

We have used Mike Bertolino & Co for all of our plumbing needs for over 25 years and have never…read morebeen disappointed with the quality of his work, his professionalism or his response times. We have complete faith in his recommendations. He has done complete bath remodels for us as well as many individual projects over the years and we have always been pleased with his work.

David did a great job unclogging our shower. He was on time, very professional, quick to resolve…read morethe issue, and cleaned up prior to leaving the site. The shower was apparently clogged well beyond what we could reach and fish out using tools readily available to normal consumers. We had standing water for weeks. We have not had issues ever since.

Decent service, but some room for improvement!!!!!!!!!…read more I used Richardson Plumbing for a recent job and had an average experience. The plumber arrived and completed the work, and the issue was resolved, which I appreciate. However, the appointment took longer than expected, and communication beforehand could have been clearer. The pricing felt fair, but I would have liked a better explanation of the work being done. The service was professional, but it didn't stand out as exceptional. Overall, Richardson Plumbing gets the job done, but there's room to improve in communication and efficiency!!!!

I had a leaking showerhead and I gave this company a call. Mr. Stokes was able to come out within 3…read morehours to diagnose and repair my problem. He was very polite and worked very quickly to repair the leak. He offers payments through Square, with a 3% service charge. The only reservation I had was that I did not receive a written detailed payment invoice but he assured me that i would receive it via email, so stand by for an update. **NO MORE LEAKING** So, the replacement valve was faulty and Mr. Stokes came out the very next day and fixed it. A+ service!!

Definitely recommend Stokes Plumbing. He was quick to respond and fit us into his schedule faster…read morethan I thought possible. He was a pleasure to work with and taught me a lot about our plumbing situation as well as handy tricks to know for later. I'm always one to shop local because you get a much more personal experience and Sean Stokes definitely gave me that. I would certainly recommend Stokes Plumbing for anyone needing work done. Thank you so much Sean!

Do not trust Coast Plumbing service technicians in your home…read more Please read the below. I rent through Howard Hanna and Coast Plumbing is the company that was assigned to assess why there wasn't any hot water in my house. The technician that was sent, Phil, determined that the water heater needed to be replaced because it was leaking. The next day I was contacted by Coast Plumbings dispatcher, Linda, who told me that Phil would be by between 1-4pm and that he would call me when he was on his way. Phil showed up at between 10:30-11 a.m. without calling. Thankfully, I got back home about 5 minutes before he arrived otherwise I would have missed him and been forced to go through the entire weekend without hot water. Phil tracked dirt and mud through my home and ruined one of my bathroom towels because he was not fully prepared for the job. He also damaged kitchen floor tiles when bringing the hot water heater into the house and had an extremely poor attitude during the entire job. I tried to overlook his attitude and be understanding because working on weekends does suck--I get it. Shortly after Phil left, I noticed that my AirPod Pros were no longer on my dining room table where I left them. I tried to give Phil the benefit of the doubt but I do not lose things easily. I turned my home upside down searching for my AirPods and sadly, they were nowhere to be found. The ONLY person in my home, other than myself, was Phil. AirPods are easy to pocket quickly because they're small and easy to conceal. I am so disappointed and sick to my stomach to know that this happened right under my nose. I'm very thankful to have hot water again but I am distraught knowing that a thief was in my home. Be wary of this company.

Our experience with this company began months ago. At first, our drain system for the laundry was…read moreacting up, as well as our kitchen sink. A plumber was sent to our home, and he had temporarily fixed the issue. However, he broke our kitchen cabinet after leaning on it too hard, he left his dirty shirt in our home, he left his dirty towel, and he left the kitchen floor soaked with all of the water that he sucked out of the pipes. Didn't even bother to clean it. It left my kitchen rug soaked and I didn't even realize until I stepped there and got wet socks (we all hate the feeling). Fast forward to now, our main sewage line has been acting up, but everytime the plumber comes here, he comes and leaves without saying a word to us or telling us what he is doing. He dug into the front of our yard with a tractor to get to a pipe, which is fine, but he also hit our house with the tractor which left dents and marks in the brick of our house. We have had to go weeks without being able to use our toilet, shower or laundry room due to this issue. And they failed to contact us about scheduling another time to fix the issue. (We rent our house so the landlord contacts them and then they reach out to us). The landlord and I were very frustrated and upset that this problem has been going on for so long due to miscommunication and unprofessional behavior on behalf of this company. If it was my choice, I would never be doing business with this company again; however, it is who the landlord does business with, and I cannot control that. Pictures of the side of our house and broken cabinet are below.

Greg is excellent! I had a leaking toilet issue and soon after he finished I found another problem…read moreand he had to come back for a leaking sink disposal the SAME DAY to do repairs on a FRIDAY NIGHT!! He is such a kind hearted soul. Greg is very knowledgable and he answered to all my questions of what parts he needs, how much time it will take, as well as the price which was very very reasonable! He was so fast and results were absolutely perfect! He will be my go-to plumber in VB!! I also appreciated Greg's attention to costumer service! I said no shoes in the house and I gave him my slips and he took his boots off and came in without any hesitation! Later, his work was phenomenal, (no leaks, no problems!) he made sure to clean up the work area, leaving it in a better condition than he found it. Overall, I highly recommend Gregsher Plumbing for any plumbing needs. Greg is an outstanding plumber!!

I had a hot water heater crap out on me over the summer, and I was scrambling to find someone who…read morecould help me fix it. I ran across Greg's info online and after several recommendations from folks, I gave him a call. He responded right away (unlike other companies I tried who took a day or two to respond), came over to assess the problem, and was able to give me a reasonable quote quickly. There was a delay in shipping my unit, but the minute it arrived Greg and his team were out there getting it installed -- and I'm talking above and beyond. They started in the afternoon and there were several complications give the age of my house and the newer technology available -- but they stayed at it until almost midnight until it worked properly. It's been installed for about six months now and I've had NO problems whatsoever. I also had an issue with my toilet a couple months ago - I texted Greg and he came over the same day to fix it. Critical when you live in a house with only one bathroom!! I would highly recommend Greg and his team to anyone looking for a local plumber.

If there's any review to read.. here ya go…read more I've been a home owner for a long time. And sometimes stuff happens. Upon moving into my (new to me) older home, we learned about some of the bad things that people do with their flushing standards. This bit us in the rear when the entire system got clogged. This clogging created a backflow of stuff you don't want to see, to come back up.. into the showers, bathtubs, yeah... it was messy.. and ugly. I called around to find a plumber that would be willing to help me and at first I just left a message to call me back. Shortly after, Newman's quickly responded by returning my call. The lady was very friendly and responsive to my needs. She mentioned that they had availability sooner than other places AND they had an option for emergency service. The emergency service (after hours) was obviously going to cost more but honestly, I had literal fecal matter in all our tubs, etc. it was totally worth it to have someone come asap. The gentleman who came over definitely knew his stuff. Dave had been doing it for a long time. He was very quick to isolate the issue and get everything resolved. He was very concise with what he was doing and the path to get things clear. I'm very pleased with the service I got as I had a no BS - let's get you straight service and was able to get it when I wanted it (which was immediate). As much as I hope I never have to call, if I do... I know I'll call Newman's. Food Taste: n/a Overall Service: 5 Value of food to cost: 4 Facility: n/a Repeat customer: yes Dog Friendly: n/a

I Called Thursday morning to make an appt. To fix a leaking faucet. They were booked for the day…read morewhich I understood. The girl on the phone was very nice and helpful. She said she could get me in the next day- Friday. I told her I had to go into work, but I could try to leave early and did they have afternoon availability. She said how about 3 or after 3, I said that's perfect. The plumber calls me Friday at 9:40am and said he is on the way to my house, I told him I was at work and my appointment was at 3pm. He said he understood and he would reach back out to me around 3pm. I told him if I was able to leave earlier I would give him a call. I took off work early so that I could be home before 3pm, I called him at 3pm to let him know I was there. He said ok, he would call me when he was on the way...I called him back at 4:45 and I asked him if he had an idea of the time he would be coming. He said he was snaking a pipe in Portsmouth and he would call me after to head my way. It's now 10:15pm...I took time off of work for nothing, he never called and he never showed up and my faucet has a constant drip. The office was respectful and kind, the plumber was kind on the phone...but it is so rude and disrespectful to just not show up or call back and let them know you are unable to be there. This was my second time "using their Services", they had just repaired a leak in my crawl space a couple weeks prior and those guys Were quick, kind, and efficient. I am beyond disappointed with This go round, I will not be calling them or using their services again. I will take my business and my money elsewhere.