Just to be clear, Just Plumbing Yorktown Va Replaced a hot…read morewater tank. For starters their work was sloppy and made calls to the company to complain, the workers were NOT very professional. repeat complaints, wanted to argue with my wife. I cant prove it but a year later I lost 50% hot water pressure in a bath room, Another company found a screw in the line either sloppy or intentional. I will not recommend them to ANYONE

The Just Plumbing team from Yorktown, VA (Albert and Brennan) were extremely professional and…read moreefficient during the removal of 61 year old cast iron pipes in the crawl space and front yard of my mother's home. Their estimates and time for completing each job was exactly what was told to us. They went the extra mile by ensuring everything was working properly and did a heck of a job cleaning up the each space back to its original look. Professional courtesy and execution goes a long way and they exhibited every bit of it.

Since you want to act like I never had service from them. Here is the quote for the 80 dollar part…read morethat most places charge around 1200-1800 to fix. The entire coil price (4500ish) was for if the TVX couldn't be taken off, which it was two bolts so the coil replacement wasn't necessary. This could have been ID'd if the tech had removed the service panel and looked at the coil in the first place. So ultimately you were charging 3800ish dollars to replace a TVX which was a 80 dollar part. You wasted my time and kept my family in the heat for an additional week due to lack of communication. I got my system eventually fixed for 380 bucks ish, with nothing ID'd by your tech actually needing to be replaced. Thanks for nothing.

Is there some else I can speak to , other than Mary. I scheduled my maintenance through your…read morecompany for December, which was the earliest at the time, when the maintenance appointment was made. The gentleman I spoke with at the time told me I could pay for my renewal during the appointment in December. Mary calls me today and says I have until tomorrow (11/11/25) which is really today or my appointment will be canceled. As a customer for over ten years, and I have always paid the renewal at a maintenance call/appointment. Why is Mary threatening me with cancellation if I do not pay today? Robert H. Newport News

Mike has great to us for more than a quarter century. Very reasonable. Unlike a "national" brand…read moreplumber we once used, he would never charge us $460 for twenty minutes to clear a drain line because he had to pay so much overhead on his truck.

We have used Mike Bertolino & Co for all of our plumbing needs for over 25 years and have never…read morebeen disappointed with the quality of his work, his professionalism or his response times. We have complete faith in his recommendations. He has done complete bath remodels for us as well as many individual projects over the years and we have always been pleased with his work.

I continue to appreciate Kings Plumbing. This was the second time I've received service from Kings…read moreand have been very satisfied both times. I needed a minor repair to my toilet. The owner, Ron, quickly set up an appointment, arrived on time, and the repair was perfect and at a very reasonable price. 757-777-9350. Finally, Ron and Kings Plumbing are licensed by the State of Virginia (I always check the state's license lookup before contracting with any trades in the state)

Took a shower and the water didn't drain. Ok. Time to use the plunger. Once the hair AND grit came…read moreout but the water stayed, I knew there was a problem. Called kings at730. He answered the phone and showed up when he said he would. Turns out my little clog was a HUGE clog and a hole in my sewer line. Fantastic Not only did they spare my white recently remodeled bathroom and not drag the electric snake into the house, they didn't take out the toilets and ran it through the roof (the hole in the pipe was tried first but no luck). They got the clog out, patched the hole and came back the next day. I always had water and sewer. And they even checked to make sure my kitchen was good. He took credit card. Very friendly and professional. And according to the neighbors, I got off CHEAP. So call these guys. They're fantastic. I'm saving them for future fun projects because they're a good price and cool dudes

Big Ocean coached me through evaluating a drainage problem before coming out to investigate. Once…read morewe determined professional help was needed they were prompt, friendly, and highly professional. Even when the problem proved to be a tougher clog than originally anticipated, they stayed on site on a Sunday afternoon until the job was fully accomplished and a thorough clean up was complete. I thought the final invoice was more than fair and I highly recommend Big Ocean when you need value and professional assistance for a no-fail plumbing job.

I am so very glad that I found John with Big Ocean Plumbing. I'll never use another plumber…read more It began with a scary almost overflowing toilet. It was the weekend but John, a recommendation of neighbors, came right over. My fears of the cause were eased some when he only brought in a bucket & very long metal tool. The culprit was a flushable wipe, which I had long ago cautioned everyone in the house not to dispose of in the toilet. All proclaimed innocence. But the evidence proved otherwise. On the same trip John even took care of an irritating shower leak. He also solved a low pressure problem from the shower head. It was magic! That was the moment I proclaimed him my plumber for life. This week, with my right arm out of commission due to elbow surgery, I went into a terrible panic. While here for Thanksgiving my son went over to check on work that was being done on a house I was readying for a new tenant. He returned with a notice from the city concerning a water leak. It was the last thing I needed since everything house related had gone wrong since my surgery. The solution was to call John. John met me at the rental house Monday morning. He quickly found the cause of the leak & repaired it. Then he checked the outside water meter to make sure it was no longer showing water running through. You cannot imagine my relief. John is prompt, honest and reliable. His pricing is a great value for the services provided. You won't regret choosing him as your plumber.

Awesome! Great value, professional, and thorough from start to finish. The team showed, explained…read moreeverything clearly, and delivered exactly what they promised. The quality of the work was outstanding, and the level of care they put into the job really stood out. Five‑star service all the way.

I Called Thursday morning to make an appt. To fix a leaking faucet. They were booked for the day…read morewhich I understood. The girl on the phone was very nice and helpful. She said she could get me in the next day- Friday. I told her I had to go into work, but I could try to leave early and did they have afternoon availability. She said how about 3 or after 3, I said that's perfect. The plumber calls me Friday at 9:40am and said he is on the way to my house, I told him I was at work and my appointment was at 3pm. He said he understood and he would reach back out to me around 3pm. I told him if I was able to leave earlier I would give him a call. I took off work early so that I could be home before 3pm, I called him at 3pm to let him know I was there. He said ok, he would call me when he was on the way...I called him back at 4:45 and I asked him if he had an idea of the time he would be coming. He said he was snaking a pipe in Portsmouth and he would call me after to head my way. It's now 10:15pm...I took time off of work for nothing, he never called and he never showed up and my faucet has a constant drip. The office was respectful and kind, the plumber was kind on the phone...but it is so rude and disrespectful to just not show up or call back and let them know you are unable to be there. This was my second time "using their Services", they had just repaired a leak in my crawl space a couple weeks prior and those guys Were quick, kind, and efficient. I am beyond disappointed with This go round, I will not be calling them or using their services again. I will take my business and my money elsewhere.

Our kitchen sink drain and garbage disposal clogged. It wasn't an easy fix, so I reached out…read morelooking for a plumber. Jason responded quickly and I called him back. He was able to come out the same day to fix it. He was running late from a previous job, but he was very good about texting and giving updates on his arrival time so we weren't left hanging. He quoted a price, fixed the problem, and stuck to the quote. Very friendly and professional. I highly recommend him of you have any plumbing issues.

I wanted so badly to hire Jason to help with a washer standpipe drain that was clogged. He was very…read morepersonable via Yelp project messaging and I had high hopes. We agreed on an appointment window between 2-4 pm the following day. I sadly did not hear from him. I called a little past 4 and I believe his wife answered she was very kind and VERY apologetic about not being in contact with me about another project that Jason was tied up with but assured me he will get by after while. I received a text around 5:45 saying I was not forgotten about he was heading to me soon. Then around 7 pm he asked me if between 8-8:30 was okay. I responded that it was far too late for me unfortunately because I had to put my kids to bed. He then proposed that he can be at my home the following day at 1pm and will give me a 10 % discount for the inconvenience. I agreed and the next day I hadn't heard from him. I texted to confirm at 12:45pm if we were still set for 1pm, no response. Around 1:30 I ultimately had to text him and say I went with someone else. He responded an hour and a half later apologizing. While I do not doubt his knowledge and expertise I do believe some improvements could be made with scheduling and customer interactions I do wish the best for this company and hope they improve with others!

I reached out to them on a Friday afternoon and they were visiting me on Monday to give me an…read moreestimate on the job. The technician that came was extremely knowledgeable and he even took off his shoes at the front door without me even asking him to. I'm very pleased with their customer service and look forward to working with them on my projects.

I called this company, also known as "Hampton Roads Home & Commercial Services" to get quotes for…read morean active leak and to redo plumbing in the home. I called several companies for quotes to get a baseline for cost and to see what options that I have. Typically, I am only given a timeframe when someone will come out. This company advised they would send someone out between 9am-11am. At 10:30am I received an email from Ryan stating that he advised his technician to leave because I "already have a plumber on site." I can understand if it was awkward or can be seen as troublesome if there is another plumber present. The timing was not ideal, but I did not plan for, nor know, that they would be at my residence at the same time frame. Technicians typically give a call when they are on their way and provide an ETA, not just show up. I never received any notice this technician was on the way, nor did I know the technician even came. Furthermore, he stated, "In the future if you call multiple companies it would be kind to let the company know so that they do not waste their time and money sending a technician out." I feel like this email was completely unprofessional. If there were any concerns about what was needed or if the company felt like coming out for a quote was a waste of their time, they did not have to send anyone out. Cecilia's Home Repairs / Hampton Roads Home & Commercial Services does not have to worry about me reaching out for any work.