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    Nordstrom Rack

    3.9 (57 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 2 months ago

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    Helly Hansen here
    Jessica O.

    My go to place for shopping. Everything in this store is high quality. You can find plenty of the same brands and identical items of clothing that are sold in the Nordstrom that is a part of the Columbia mall but for cheaper! There is plenty of parking. It has better selection than the other Nordstrom Racks that I have been to. The reason that I cannot give it 5 stars is the checkout line can take FOREVER. I have had to leave without buying anything because I simply did not have time to wait in line for over 30 minutes. And when leaving the store, they do not let you take the carts out to your car to unload. The racks can be disorganized as well with sizes not in the right places.

    Monique H.

    Compared to overseas stores US stores need some inventory help. I always drop in to see what goodies I can find and I only left with some tights. Christmas decorations met you at the entrance, handbags on the right, home goods and kids along the right flank of the store. Women and juniors in the center on the right, sports gear and coats center left and men on the far left with shoes along the entire back wall. It's hit or miss so you have to stop in frequent

    Jin P.

    A great spot to come shopping for great quality clothes for an affordable price! In terms of what you can find, it's a hit or miss but this location generally has good items. Pretty well organized and clean, big selection of items. Our whole family loves shopping here -- or we take a trip to a premium outlet. Prefer this over TJ Maxx in the vicinity

    Storefront
    Rena E.

    Another great shopping experience! I ordered my items on Nordstrom.com and opted for pick up at Nordstrom Rack. Though the projected pick up date was Wednesday, I received email notifications that the orders were ready; one on the same and the other a day later. Because I was unavailable to pick up the items when they were ready, the store agreed to put notes on them until today. I was happy that they could accommodate me in this way. When I arrived, there was ample parking available. The surrounding area was clean and free of trash. Overall, everything presented nicely. I entered the store and was immediately acknowledged by the greeter. The staff were wearing masks, so I asked if they were required. I was told that they were optional. The store appeared to be in pristine condition. From my vantage point of walking from the entrance to the pick-up area, everything seemed to be in place. Since the store had just opened, there were not many customers inside. For this reason, I walked directly to the package pick-up counter, where I was greeted by an associate a few seconds later. She asked for my name, located my packages, requested identification and handed me my packages. As I exited the store, the greeter thanked me for visiting. In five minutes or less, I was back in my car. The pick-up process was efficient.

    11-19-2018 In the mood 4 Dresses!! #MyFavNordy'sRack #AnnualVisit
    Jada C.

    I absolutely cannot believe that I have not previously completed a review for this place! This is my favorite Nordstrom Rack world wide! Please believe I have visited quite a few of them! This location has a large parking lot to accommodate my car being outside safely, and an eye appealing store sales floor that makes you want to pick up every single thing in the store! They have everything in all sizes and colors all the time! Their prices are great and you don't have to go digging anywhere to find it clothing and accessory pieces! The racks are set up as if you were in the regular Nordstrom location. I actually like this location better because there's more variety than my local Nordstrom and I will forever be a fan of this place! Great variety and choices, fantastic/ consistent customer service and always a clean store. Oh and their shoes are always in order, you don't have to search for your 2nd shoe, they're always in the appropriate boxes, and you normally can find several sizes in the same shoe. I love this place and can't imagine going anywhere else!

    This jumpsuit was a Nordstroms Rack fine
    Tameka B.

    I Love the Nordstroms Rack Great Prices on designer Fashion and the app - you can scan tag and see if they have item in warehouse for you - I Love it

    Next fall maybe? Hmmm

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    7 months ago

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    4 years ago

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    5 years ago

    I really like this Rack location, even more so when I can find a really good deal. My biggest issue would be the long slow lines sometimes.

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    8 years ago

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    4 years ago

    Found some really great jeans and tops for super low prices! Nice stuff!!! Returned again and again while on business trip!

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    8 years ago

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    Page 1 of 2

    Ask the Community - Nordstrom Rack

    Review Highlights - Nordstrom Rack

    Newer, stand alone store with ample parking right out front (Towson's parking is a zoo).

    Mentioned in 4 reviews

    Read more highlights

    Clarks

    Clarks

    2.0
    (3 reviews)
    3.0 mi
    $$$

    Order (683178806): I bought a pair of Clarks shoes online, and wearing them just 10-12 times, the…read moreseams came apart and now I have a hole in both shoes. I wrote to their "Customer Service" 4 times, and never received a reply! What kind of customer service doesn't even answer 4 e-mails? I included pictures and nothing. Really Clarks? I will NEVER purchase a pair of their shoes again. They were supposed to be a "Quality" shoe company. They are not. Not even close. Do not buy Clarks shoes! They are crap, and over priced! If I could give a negative Star, I would.

    June 24, 2019 I purchase a pair of shoes, because they did not have my color of choice in store, I…read morewas told they could send them to my home. A week passed and July 1, 2019, I called to find out the status of my shoes, I was told that they were on the way and gave me a tracking number (this was not a correct number). July 10, 2019, still no shoes, I called and was told computer down and someone will call me the next day ( no one did not call me). July 11, I called and was told I needed to talk to manager, which was on vacation until Monday. July 15, I called and was told shoes were in warehouse and they are be shipped to there store...I asked for a refund and compensation for my wait, I was told I need to call and speak to Manager.. July 16, I called and spoke with Manager, he told me he checked and shoes was returned by UPS and that he requested that the shoes be sent to the store, he would call me when they come in. I am not happy with the customer service in tracking these shoes, I never got a straight answer from anyone. If you buy shoes from Clarks, don't have them sent to your home, you may not see them.

    Kid's Footlocker # 46573

    Kid's Footlocker # 46573

    2.8
    (5 reviews)
    3.0 mi

    First off! Hats off to kids foot locker. I started in another store in the mall & got a greeting,…read morebut no help for over 10 minutes. The second I walked into kids foot locker I was greeted by Erika and she immediately asked if I needed assistance. To me that went a long way. I work in customer service & it's really the small things that "seem" like your job that you can actually exceed above what is expected. So, thank you, Erika! & sorry I didn't know my right shoe size lol

    I'm only giving two stars because my initial experience started off great, when I got to the big…read morekids section two sales reps show up from the back. One smiles and greets me the other says nothing, they go about their business as do I. I decided to take my teenage son shoe shopping, now this is no easy task! Believe me teenagers can be very indecisive so when we finally agree on a pair of tennis shoes I am eager to get them tried on, and paid for so that we can get out of the door! Now I assumed this would be an easy task because when we walked in there were no other customers. By the time my kid chooses a shoe I can't get anyone to assist me, I can hear voices in the back but after waiting 5-10 minutes I decided to go to the cash register because the young lad there was helping a couple with a return. I'm not impatient I did not mind waiting so we did. Once the young lady was done she shouted out "that's the only size I have".... me not thinking she's speaking me doesn't respond because she never even said hello so how could she be speaking to me? Come to find our she was! She then shouts out again "did you hear me? That's the only size we have!" Me being so appalled at her level of customer service just looked at her and walked back to the shoe area to see if we could find another Air Max that he liked. That shoe was a 6.5 but he needed a 7. I think my son was turned off as well because he said forgot it and we put the shoe back and left! I don't know that we will return... I mean why should we if the level of service remains mediocre? I refuse to patronize establishments who offer just okay service, or to even consider Recommending my friends or family. All in all, I will say that again the first person who greeted me was nice but it was the person at the cash register that turned me off to bad I didn't get names But that's OK because there is always an edit button and if I do then I will come back and update. Just a heads up don't expect much from the customer service! If you can do what we did and just went to Footlocker downstairs attached to House Of Hoops. I will also be leaving a review for them way better experience!

    Road Runner Sports

    Road Runner Sports

    4.0
    (162 reviews)
    1.1 mi
    $$$

    Been a runner for over half a century and a roadrunner VIP for years. I've only bought stuff on…read moreline from this firm as I never lived near one. Now there are two near me and I had to check it out. First as a VIP member I had to return a pair of shoes within 90 days of purchase. This was my first time after many purchases and it was no hassle at all!!! I expected some hassle but the staff was knowledgeable and very helpful. I like the store ... clean and great layout. A chance to feel clothes I've heard so much about ... I wear orthotic as a preventative to injury and they have a new custom made quickie orthotic that is price competitive to my off the shelf (dr schols at cvs) inserts. Gonna check it out. Glad to have such a good store with knowledgeable staff near by.

    Called ahead as I was looking to get my son fitted for running shoes and it was a weekend. I was…read moretold no problem should take about 20'mins (we were 15 mins away). When we got there it was understaffed and there was over an hour wait to be fitted and try on shoes. I get that it's first come first serve but if that's the case please tell the customer calling in advance that you are short staffed and there may be more of a wait. Will not be buying running shoes from here again. Esp given the price point and encouragement toward membership this isn't great. Also heard the manager saying to an employee saying they were backed up. Apparently the calls go to a call center. That would have been good to know in advance.

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    9.27.24

    Nordstrom Rack - deptstores - Updated July 2026

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