I swear I go to this store at least once every 2 weeks so it's abooout time I wrote a review.
This Anthro is pretty spacious - always nicely-decorated, organized, and clean. It's very open, with high ceilings and clothing/other items organized either by type - i.e. bedding, kitchen/cookware, or by color (think whites/light colors v. blues/dark colors v. multi-colored clothing pieces)! Everything is always so nicely displayed and folded neatly, which makes browsing fun and easy. There is a sale section near the back of the store, which can get a little more cluttered but is never a problem. I feel like I always end up purchasing some cute knick knack in the sale section every time I go....even if I wasn't planning on buying anything, AND usually it's something I don't really need! Oh well, retail therapy gets to the best of us.
Plus the service here is always delightful! I've come here numerous times looking for a particular piece, and the associates are always happy to help if I can't find it on my own. Rest assured that someone will greet you when you walk through the door, which brightens up my day...it goes a long way in terms of customer service! The associates will also happily assist with any returns/price adjustments you may have, whether in-store or online. There's always someone ready to help you in the fitting room as well, and I love the personalized attention you can get - the associates are attentive and will make sure to ask if you're doing okay, if you need another size, etc etc.
I'm obsessed with Anthro's pieces, and this Columbia location, with its wonderful customer service and selection, has me coming back week after week! :) read more