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J Crew Factory

5.0 (3 reviews)
Closed • 11:00 am - 6:00 pm

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7 months ago

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3 years ago

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2 years ago

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Road Runner Sports - 11.24.23

Road Runner Sports

4.0(164 reviews)
1.1 mi
•$$$

Been a runner for over half a century and a roadrunner VIP for years. I've only bought stuff on…read moreline from this firm as I never lived near one. Now there are two near me and I had to check it out. First as a VIP member I had to return a pair of shoes within 90 days of purchase. This was my first time after many purchases and it was no hassle at all!!! I expected some hassle but the staff was knowledgeable and very helpful. I like the store ... clean and great layout. A chance to feel clothes I've heard so much about ... I wear orthotic as a preventative to injury and they have a new custom made quickie orthotic that is price competitive to my off the shelf (dr schols at cvs) inserts. Gonna check it out. Glad to have such a good store with knowledgeable staff near by.

9.27.24 I am on the…read morefence about how I feel about this location. I have been a customer for many years. The staff are super friendly and helpful, however, they are understaffed. At my last visit in August, I waited a while before an associate assisted me with a scan to do an assessment of which type of shoes I should purchase, stability or neutral. I requested that the scan be emailed to me, but it never was. Over the last week or two, I tried calling to request it. I tried calling closer to closing thinking it would be lighter for them to assist me. The line went unanswered after many rings. This week, I decided to call at 10 a.m. this past Monday when they open. Cerise answered and put me on hold for 12 minutes. I hung up and called again. She said it was busy and got my info and said she would return my call in 15 minutes. 15 minutes came and went. It's now Friday and still no call. I even left a voicemail later this week. The automated system said calls are returned in 24 hours. Apparently that is false. I decided to go into the store at opening and finally got what I needed. Shawn, the manager, was friendly and helpful. Two recommendations I have is that they need to hire more staff and do a better job of answering the phone and returning calls. I gave them three stars because the service when I am in the store is exceptional.

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Road Runner Sports - 8.14.24

8.14.24

Road Runner Sports - 11.24.23

11.24.23

Road Runner Sports - 9.27.24

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9.27.24

Uniqlo

Uniqlo

5.0(5 reviews)
2.9 mi

Love shopping at Uniqlo. They always have a great selection of quality clothing. The store in…read moreColumbia is neat and organized. They have lots of employees fixing and organizing the clothing, or to help with any questions. I have been shopping at Uniqlo for a long time and most of the clothing I have purchased there maintains strength and durability no matter how many times you wash or dry clean them. I do wish there were more locations, but then again not so much bc I'll be broke. I do like their heattech collection, it does keep me warm during colder months. They also offer free alterations depending on what you need done and if it meets the price threshold. I forgot the minimum, but I don't think it was much. If not they charge around $5 or so. This is the closest location in the Pasadena/Annapolis area. They also have a few other locations in Bethesda, Montgomery Mall, and D.C. I'm sure there are more and I've heard there will be a new location in Annapolis Mall. Their clothing can be pricey, depending what you buy. However they do have sales throughout the year and you can get many pieces at a low price. Overall, the Columbia location has a wide variety, but one of their small stores. The location on 5th Ave, NY is by far their largest store.

I couldn't have been happier for Uniqlo to open in the US and this one just miles from my office!…read more I've only passed through a few times to do recon. Earlier this year I'd bought some seamless underwear from Uniqlo in London. I was checking this Columbia location for them, and they were there! After the XMas rush dies down I'll return to get my undies and everything else I want. Looking forward to it!

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Uniqlo
Uniqlo - 11.26.25

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11.26.25

J Crew Factory - womenscloth - Updated October 2026

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