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    Road Runner Sports

    4.0 (162 reviews)
    Special Hours 11:00 am - 6:00 pm
    Updated a few days ago

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    Get good shoes and don't run century's on a wet trail.
    Jeff B.

    Been a runner for over half a century and a roadrunner VIP for years. I've only bought stuff on line from this firm as I never lived near one. Now there are two near me and I had to check it out. First as a VIP member I had to return a pair of shoes within 90 days of purchase. This was my first time after many purchases and it was no hassle at all!!! I expected some hassle but the staff was knowledgeable and very helpful. I like the store ... clean and great layout. A chance to feel clothes I've heard so much about ... I wear orthotic as a preventative to injury and they have a new custom made quickie orthotic that is price competitive to my off the shelf (dr schols at cvs) inserts. Gonna check it out. Glad to have such a good store with knowledgeable staff near by.

    Website showing availability in Small & Medium for Women's Compression sleeves.
    Lisa F.

    Today was the first time I received horrible customer service at Road Runner Sports. They were clearly understaffed today and not prepared for the number if customers. I waited 10 mins before I was approached by an employee. If he had not come by, I would have walked out of the store. It was a mess in there!! Shoe boxes stacked up all over on the floor in the main aisle and at different benches. Complete disarray!! The employee who approached me never introduced himself. He never asked for my name to input in his iPad. In fact, he passed it off to someone else as he approached me. I told him exactly what I wanted and he disappeared. He came five minutes later to talk to me about the insoles. He had me step on the round machine and it recorded a different shoe size. Two sizes smaller, in fact. When I asked if I needed to re-do it, he said, "No. I trust you." I then asked if he needed to look up my VIP membership, again, I got, "I trust you." He then went into the back to get a pair of shoes for me and came back. I reminded him that I also needed assistance with compression sleeves because I didn't see the size I needed. He said he would take a look in the back to see if they had the size I needed. HE NEVER CAME BACK!! After 20 minutes of waiting for him, I noticed him near the shoes with other customers. I had had enough. I left the shoes and waited in line to make my purchase. No one was at the register, so the man in front of me and I waited for someone to approach the register. A girl who had her iwn customers ended up ringing our purchases. When I got to the register, she said, "i saw 'X' helping you. I told her I didn't know who helped me because he never introduced himself and he just disappeared and never came back to me. I know the staff work on commission, so I am more livid to know he's getting paid for my purchase. I am also livid that Road Runner does not adequately carry merchandise in-store and online. While I was waiting for X to return to help me, I looked online to see that Road Runner does not carry Women's CEP compression sleeves for large sizes. They only carry sizes small (2) and medium (3). Very unhappy with Road Runner.

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    2 years ago

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    9 months ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    5 years ago

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    4 years ago

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    8 years ago

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    6 years ago

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    2 years ago

    Excellent and friendly staff. Christian was of huge assistance finding my perfect pair. Very pleased and have been a long time customer.

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    6 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    3 years ago

    Just amazing. Friendly staff, great collection and always free exchanges!! Being a vip is definitely worth it.

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    3 years ago

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    8 years ago

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    13 years ago

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    5 years ago

    Paul was extremely knowledgeable, helpful, and efficient when making my custom insoles.

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    Page 1 of 5

    Ask the Community - Road Runner Sports

    Review Highlights - Road Runner Sports

    This year, Humza helped us choose our shoes, and his knowledge of shoes and running was the best we have had.

    Mentioned in 7 reviews

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    Nike Factory Store - Hanover

    Nike Factory Store - Hanover

    3.1(33 reviews)
    4.3 mi
    $$

    I used to really enjoy this store but it seems, at least as of March 2025, they have eliminated…read moretheir plus size offerings. Nike isn't known to be the most size inclusive but there were at least a few racks dedicated to sizes 1x - 3x. On my most recent visit, even XLs were few and far between. Yikesssssss.

    Not bad at all. I came here on Black Friday....pretty much asking to be a glutton for punishment…read more lol. As you can probably guess, it was a madhouse and very crowded! But, surprisingly the store was fully stocked, well organized and full of great stuff. I bought two pair of shoes, a couple of running shorts, gym gear and a hat for less than $120 bucks! Talk about a deal...Anyone who knows about a Nike store, you can pay that price for just one pair of shoes or hoodie alone!! LOL! The floor plan is open which is great for accommodating large crowds, and this place tends to get crowded for sure but, what I've noticed is that the lines at check out move fast and they tend to have a good rotation of inventory. There were a couple of items on the floor where I needed a different size and one of the staff members were able to check their stock and pull the size I needed from the inventory room. I really appreciated that as to he could've been lazy, and not even bother to put forth the effort, giving that the store was so crowded. In all, easy to shop because of the set up and attentive staff. Also, great prices and return policy. The store is large, clean with lots of rotating stock and items for a factory outlet store. Will definitely come back. * YELP ELITE TIP: Get the Nike app and sign-up/become a Nike Insider Member for 15% percent off your first purchase, monthly exclusive deals, sale offers and a 20% off special discount for your Birthday! Can't beat that. And, the best part of it all....is it's $FREE.99! :)

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    Nike Factory Store - Hanover
    Nike Factory Store - Hanover
    Nike Factory Store - Hanover

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    Marshall's Department Store - Gross (11.5.22)

    Marshall's Department Store

    3.2(37 reviews)
    1.4 mi
    $$

    I visited the Marshall's today looking for particular items…read more I was pleasantly surprised to find garments in my size and on clearance. I didn't notice one of the garments didn't have a price tag at all, and so when I went to the clerk to be rung up, she pointed it out. I told her that I got it from the same clearance rack, and that there were other garments on the rack of the same brand. She started speaking low and put it to the side; I was under the assumption that she would perhaps call an associate for assistance to find a similar item. No! She just put that item to the side! I told her, I still wanted it, and if it was possible to get something similar. The other garment set I was rung up for was the same price - clearance - and same THING - right down to the quantity in the set! It was just not the same brand. She then shrugged her shoulders and offered a sheepish smile, and I just took that as my indication that I was going to have to get this item myself. So I went - walk of shame - while there were associates in the area who were on walkie and could have easily been communicated with to find an item - to find it myself. I initially became frustrated when I returned to the queue and found it to have accumulated quite a line. I was relieved to see that the clerk waved me back to my spot - though I'm not sure if the customers in front of me were going to be serviced or were communicated with in any capacity... Asides from the lack of initiative from customer service - the merchandise selection is pretty broad and there is are generous clearance deals throughout the store. I was able to find what I was looking for and some things that crossed my mind.

    3.17.23 IMO, this is…read morethe middle tier of discounted department stores. Ross is a tier lower and TJ Maxx reigns. It has less designer name brands compared to TJ Maxx, but a better selection than Ross. The jewelry selection is limited. It's hit or miss for me here. Usually I am unlucky with my finds. Today though after trying on several articles of clothing, I left with a new thermos lunch bag, which had two compartments.

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    Marshall's Department Store - 3.17.23

    3.17.23

    Marshall's Department Store - Jumpsuit had potential but the pant legs look awkward. (6.1.24)

    Jumpsuit had potential but the pant legs look awkward. (6.1.24)

    Marshall's Department Store - 6.18.22

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    6.18.22

    Off Broadway Shoe Warehouse

    Off Broadway Shoe Warehouse

    3.0(13 reviews)
    4.3 mi
    $$

    So my show journey ended with my visit here. I did not expect it to end here because I chalked this…read moreplace up to be another Shoe Dept. But one of my colleagues suggested that I give this spot a try. Compared to the other shops, I was surprised that they had a huge selection. This store doesn't look big from the outside, but it sure is on the inside. It felt like aisle after aisle of a good mix of all brands. I went up and down the aisles to look at styles and found a style I liked. I was in luck here, I found a style and my journey was coming to an end. On top of finding a style I liked, they were having a sale that I could buy one and get one half off. Needless to say, I got two of the styles in different colors and headed to the counter. The big thing here that irked me was the line at the register. There was a full on line for checkout with only one register open. The employee was working as quickly as she could, but what was off putting about it was that there was another employee mere feet away. Acting like he was blind and couldn't see the line while going through shoes at the counter.

    So I walked in about an hour before closing just to look around. I saw some cute ugg-type shoes…read more(but much nicer than uggs) and tried them on for fun. I loved them. But the shoes were display shoes and the actual boxes of shoes were not around. So here is the fun part. Even though there were 3 employees in the store, and I was the only customer, I could not get help. I even found a 2nd pair that I wanted to buy on the spot as well, but again it was out of place and it is a huge store so I didn't know where the corresponding boxes stacked by size were. I also had a question as to whether both were part of the buy-1-get-1-half-off special, but honestly I like them so much I would have bought them anyway. 1 guy was on his head phones and gave me instructions not to bother him until I found what I wanted. Another guy pointed at something and then ran to the back to straighten or something. And a girl, another employee there, ignored be even though I said "excuse me" three times to get her attention. After I gave up and walked away, the girl looked up, looked at me like I was crazy to try to talk to her, and gave me the Gen Z stare on steroids after I was half way across the store. As I said, I was the only customer in the store. I realize none of those kids wanted to be there, or wanted to work, and were probably trained by mgmt to ignore customers and just straighten or get ready for closing an hour ahead of time, but I finally gave up and left. Maybe I'll order them online, or from another Off Broadway, or find look-alikes elsewhere since everyone is selling pretty much the same styles. Gee, I wonder why in-person sales are down? Just close the effing stores if you don't want to sell anything.

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    Off Broadway Shoe Warehouse
    Off Broadway Shoe Warehouse
    Off Broadway Shoe Warehouse

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    Road Runner Sports - sportswear - Updated May 2026

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