Tam was exceptionally knowledgeable, friendly and professional. His manager who serves as one of…read morethe owners was also very friendly. Highly recommend!

4.13.24 I have never…read moreowned a comfortable pair of shoes in my life. Doesn't matter what brand or type (comfort, sneakers, etc). I have owned Vionic, Sofft, Ecco, New Balance, Asics, etc. and every pair I own gives me calluses, is too tight, or make my feet hurt. I have gotten orthotics in the past too. I received a coupon in the mail so decided to check them out. Upon arrival, I was acknowledged and greeted by an associate and he said to let him know if I needed assistance. Unfortunately, owning comfort shoes typically means you sacrifice style. The selection is more suitable for mature or conservative clientele. The associate informed me they will carry more stylish shoes in the fall. I may return, but am not hopeful I will find anything stylish and comfortable given my past history with shoes in general.

Fantastic location, selection, and customer service…read more Great assistance by Erika !! She was personable, efficient, and professional. I visited to exchange my online order (CoCo Delray... FIRE), and buy updated apparel. They have great in store prices, updated styles, and sizes. I look forward to many more visits to this NB Factory.

Masks must be worn. There's a limit to how many people can enter the store at one time…read more The store is small. There didn't seem to be any social distancing enforced among the shoppers. There were people basically next to each other in certain areas of the store. They have shoes and apparel to purchase. There's usually a promotion going on.

Great experience with Manager Trent making an exchange of a pair of strong ,sturdy ,great range of…read moreselective colors and styles of water sandals . No hassle and showed the most respect. Trent was very professional from the beginning to the end of our transaction. The value was worth the return.Thank you sir Trent,Day W.

I have had nothing but great experiences at this store over the many years that I've been shopping…read morehere. With that said, Tavis somehow went above and beyond all of those experiences this weekend. I felt so awful asking him repeatedly to go hunting for a specific pair of shoes that I wanted but he did it without even an inkling of frustration. When it turned out that they didn't have exactly what I was looking for, he went hunting for it as different stores until they were found. While we waited, we chatted about how much he enjoyed working at Merrell's Outlet Store and how they treated their employees well. He was an absolute pleasure to interact with and I will be looking for him the next time I swing through. Oh yeah...their Jungle Mocs are literally the world's most comfortable shoe and the sales they have on apparel are amazing!

This Nordstrom Rack is tucked away in the rear sort of the rear of Columbia Crossing…read more Parking is plentiful, just not directly in front. Its normally quiet and steady customer traffic. Ive never had any issues coming to this location. I didnt find what I went for but I definitely found some nice clothing articles and flat shoes. Im not a fan of looking/searching through miscellaneous racks of clothes. It just annoys me. I managed to do such today for a few minutes not long and was out. The line was a little long because of a couple customers at the counters but all in all it was good.

We visited the store today. They have a good selection of clothes. I found a really good deal ona…read moreRalph Lauren Dress! I love it only $32 dollars since they have an extra 25 % percent off on red tag clearances! So i was very happy about that. The young man ho helped me with my return ( a drss that is full of sequins) he was so nice but sadly i didn't get his name. Also shoutout to Naya! She was phenomenal. Amazing customer service. Very agreeable and so very nice! She checked us out since we purchased new items from the store. She had such a great aura to her that she was so lovely and it made my night, especially it is almost closing and she still had a lot of energy i love that for her!

Love it there, I try to go every Sunday and see what I find. There's so many shoes and clothes I…read morelike there, it's so tempting and the prices are awesome! Staff is great! Shout out to the boy with the plats and nice teeth, Dre I think? I always leave with a smile on my face.

Shoutout to the Big Dawg Terry! Bro was super attentive and on point as soon as I stepped foot in…read morethat door. He gave me an honest when needed and made sure I was looking great! Give bro a raise!

This store is huge! Tons of shoes with all sizes! Whenever I visit my family we stop here because…read morewe can always get some great shoes. Weekends you don't need to pay for parking!

Great deals on Clark shoes. Good location, clean store, wonderful associates, always friendly and…read morehelpful.

I love this store! The red headed associate in particular is always polite and willing to help! I…read morealways come here for shoes!

Employee hiding in aisles texting n playing with finger nail, avoiding helping customers. Had to…read morecontinuously track him down to ask questions or get help finding things, he acted as though he couldn't be bothered. So lazy. The store itself is nice enough, not a ton of variety though.

I have never been to a DSW, at least not that I can remember. They have such a great selection, and…read morewhen you sign up for their perks and the app, you get so many great deals and special gifts for the birthday. I had to bring my Daughter here because she needs a pair of flat dressy shoes for mock trial! I was beyond impressed with the selection and the neatness of the store I will absolutely be back!

Be very careful when buying here. I went to pick up a Lego Croc order for my grandson. Of course,…read morethe order wasn't where it was supposed to be and while they looked for the Crocs, my grandson spotted some Lego Jibbitz on a display with a 25% off notice for all the Jibbitz. I picked up the ones he wanted but they rang up for full price. I was told by the manager Jasmin that the ones selected did not qualify. When asked why they were there, she said she was told that "all Croc Jibbitz" were to be added to the display and refused to honor the advertised discounted price. At minimum that action was totally deceptive and more likely illegal as she refused to honor the published price. When you call either DSW customer service or the corporate office, all you get is Nova, their virtual assistant, who is long on platitudes and provides no service. Called the state AG office and will be filing a formal complaint.

Knowledgeable and patient staff. Great shoes with incredible variety. If you use orthotics they can…read morehelp you find the right shoes. Not cheap but great value since taking care of your feet is so important!

Excellent attentive service, knowledgeable staff. Came in with an older relative who can be…read moredifficult to buy shoes for. Worked with Alison - she was great and made things easy. This is customer service you will not get at other stores, knowing you have the right fit and right shoe adds so much value to the shoes. Everyone felt great about the shoes and shopping experience. Highly recommend. They have shoes for many ages and styles. Knowing the are prepared to serve customers with disabilities well makes me want to shop there more.

Great place to buy shoes if you are not really really picky . I've stumbled on to some shoes that…read moreI really liked at a decent price, although not so much tonight. Here you'll find some of the one off styles that might just appeal to you, although they probably didn't appeal to the masses. However, that's not to say that you won't really enjoy wearing these shoes. And you might even get some compliments. Look no further the than here for Children's shoes. Do not under any circumstances pay full price at a mainstream shoe store for kids shoes.

Overall I generally have a good experience visiting here. The store is always clean and organized…read more Staff are polite and helpful and don't hound you.