This rating is specific to the customer service, especially the cashiers working in August 2025. I…read morewas able to find several items for my nephew, and the store wasn't too busy, but the employees seemed to have no couth and no care for providing quality service or moving customers through the line efficiently. The cashier I was unfortunate enough to get spent all of her time looking past me to yell at one of her coworkers across the store. Whatever the inside joke was simply couldn't wait, I guess. To make matters worse, the manager was a few registers over (I know because she had to be called to push through a discount), and she was busy in her own world as well.

This store was so packed! The fitting room was unattended. After we spoke with an employee the had…read morean attendant come in about 3 mins. Very professional. Store was clean and fully stocked. Everyone there was nice. Got a few pair of shorts and a very good price.

This is the main charm city run location I frequent. As a hobby runner and marathonist; I do need…read moreto buy occasional running snacks for my longer distance runs and I enjoy trying out a variety of options so coming here is perfect as they sell energy gels individually. I've also gotten new shoes from here before and they were helpful with several shoe recommendations for a neutral, cushioned shoe. I will say their prices vary compared to shopping from direct brands online sometimes so this is worth comparing prior to purchase. Upon purchase, I'd recommend making a free account here so they can save your purchase history so if you liked something you bought but don't exactly remember what it was, they are capable of looking it up for you. They recently added stickers for purchase and I did grab some to journal my runs with.

Bought a pair of running shoes I wasn't sure about, cashier said I could return them for a refund…read morewithin 2 weeks "as long as they didn't show signs of wear" or store credit if they did (already a short return window). Wore them on the walk home and decided I didn't want to even try running in them (heel was moving around, didn't feel "normal" compared to my usual running shoes). Took them back the next day and they said they wouldn't refund back to my credit card because the white soles had scuffs from 3 blocks of walking. Cashier also started cutting some insoles I said felt good and only told me afterwards that they were $65. Just buy shoes online, at least they accept returns like normal people. These guys are just out to get your money, and for all their "look at your gait" theatre they sold me shoes that essentially didn't fit. UPDATE: Store owner reached out over email and essentially just re-iterated their store policy and offered nothing new to rectify the bad experience. Situation hasn't materially changed, will avoid shopping here in the future.

Classic shoe repair. Very reasonable cost to reattach the footbed to the sole in my Birkenstocks…read more He wasn't sure it would hold but the cost was very fair so I decided to try. Came out great and seems to be holding! I'll definitely go back if I need any other cobbling. They also had a nice selection of shoes for sale.

Took my boots that were quite old to Dan Brothers and they made them look brand new!!!…read moreThank you Dan Brothers!!!!

I was on the hunt for another pair of HOKA Rincon 3 shoes. It seems these are extremely popular…read moresince I bought my first pair months back, that even the HOKA website was out/or their being discontinued??? But I was determined to find a pair in a size 7 in a color I liked, as I could only initially find pale orange (blech).... It seemed as it got closer to Christmas it was becoming more futile, and some websites seemed sketchy/scam-ish. But I kept looking, and turned off the location. After a few weeks of searching I found this pair on Falls Road, and I check reviews (seemed legit). Pushed to order button and crossed my fingers. This is Baltimore and I live in California. They shipped out within the first work-day of the week (maybe the Tuesday after Christmas). It took a little longer than a week with New Years, but arrived still quickly with holidays. They are perfect! They fit and feel perfect out of the box, and I'm so happy with my purchase! I'm also happy to support a small business! So glad I did a deep dive search and if I'm ever in the neighborhood I'd definitely stop in. Thank you for the great service! I knew there was a pair out there in the world with my name on it.

I'm not a runner but wear supportive walking/running sneaks. I brought my mother-in-law here…read moreyesterday. She had forgotten to bring sneakers on her visit. She wanted a pair of Hokas and I bought a pair here last year. Nia (I believe is her name) was very helpful and patient pulling different sneaks for my MiL. She ended up buying Brooks sneaks, sunglasses and a couple pairs of socks. Thanks for your help Nia. I'll be back when I'm ready for another pair of sneaks.

If you want excellent quality SHOES. Check out SAF-GARD. The customer service is a relaxed…read moreatmosphere. Which means, the owners are not following you around the store asking you questions. The shoes are expensive but worth buying.

Great selection of shoes for people with foot problems! I have trouble finding shoes that fit…read morecomfortably and have Velcro straps. This store sells practically everything!!!

Stopped in looking for comfortable shoes. Lane assisted me and got me to the right size shoe for…read moreme. He took the time to measure my feet and explain why I had been buying the wrong size for years. I can't remember the last time someone in a shoe store actually did this. I am looking for a style not in stock but was advised that they can special order from any of their manufacturers. Found my new locally owned shoe store.

They have a policy that if you bring a pair of shoes back you can't bring a second pair back even…read morefor a store credit. Beware of this policy. When I bought the second pair, no one said final sale. Now I'm stuck with a pair of shoes I probably will never wear. I won't be going back there.

If wasn't for a school event, I would never come across this running shoes store…read more Such a cute shop, they have all the essentials you need for your track runners. And the shop is very clean. They have a treadmill on site for customers to try out with new shoes. Family own, friendly service. They have another location in Skyesville. Price is comparable and you can get points from becoming a member. They also offer military, educator, and first responder discount Shop local , & let's support our local businesses! @winedinenvacay

One of the top five shoe spots I have ever been to! A must…read morefor sneakerheads. This store is in Mondawmin Mall. Great selection of hard to find kicks at great prices. Lots of limited Jordan's, Air Max's, Air Force Ones and other Nikes. They offer tons and tons of clothes as well.

best foot wear and best leather stuff ever seen.... they have awsome quality and i also love the…read moreway they behave and cares for nthe customer...