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    Crocs

    3.0 (22 reviews)
    PriceyShoe Stores
    Closed 10:00 am - 8:00 pm
    Updated 2 months ago

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    I had called for a pair of Crocs that I was searching for for days. Finally when I called I reached an excellent worker who found my shoe & size. She held it for me until I was able to get there that day. I was so happy & my daughter was even happier when I was able to return home with not just one but 2 pair for her. Yes, I also picked up a pair for myself. Thank you again for the find

    the new jibbitz i purchased that day!

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    9 months ago

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    Crocs Support

    Helpful 2
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    1 year ago

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    Crocs Support

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    Photo of Jamal S.
    98
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    3 years ago

    Helpful 3
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    1 year ago

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    2 years ago

    Helpful 0
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    Photo of Joe J.
    1450
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    5 years ago

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    Photo of Retail Customer Service

    Retail Customer Service

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    Photo of Chaz D.
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    3 years ago

    Helpful 1
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    5 years ago

    Business owner information

    Photo of Retail Customer Service

    Retail Customer Service

    Helpful 2
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    Photo of Mapk L.
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    6 years ago

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    Retail Customer Service

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    3 years ago

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    4 years ago

    Very helpful and sweet staff were able to help me with my exchange and gave me recommendations!

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    5 years ago

    Helpful 1
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    6 years ago

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    Retail Customer Service

    Helpful 1
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    Photo of Gemma M.
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    6 years ago

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    Retail Customer Service

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    8 years ago

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    5 years ago

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    Retail Customer Service

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    10 years ago

    Helpful 1
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    5 years ago

    Staff went above and beyond to help us find the right pair of shoes! Thanks Shantrice!

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    6 years ago

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    Retail Customer Service

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    8 years ago

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    12 years ago

    Helpful 3
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    9 years ago

    Helpful 2
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    Ask the Community - Crocs

    Review Highlights - Crocs

    Sunday August 11th I went to the Arundel Mills store to have a charm placed in my crocs.

    Mentioned in 4 reviews

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    Merrell

    Merrell

    (10 reviews)

    $$

    I have had nothing but great experiences at this store over the many years that I've been shopping…read morehere. With that said, Tavis somehow went above and beyond all of those experiences this weekend. I felt so awful asking him repeatedly to go hunting for a specific pair of shoes that I wanted but he did it without even an inkling of frustration. When it turned out that they didn't have exactly what I was looking for, he went hunting for it as different stores until they were found. While we waited, we chatted about how much he enjoyed working at Merrell's Outlet Store and how they treated their employees well. He was an absolute pleasure to interact with and I will be looking for him the next time I swing through. Oh yeah...their Jungle Mocs are literally the world's most comfortable shoe and the sales they have on apparel are amazing!

    My mom generously bought me three pairs of Merrells at the outlet store in Nashville and shipped…read morethem to me. Two out of three fit like a dream but one pair was a wee tight. She hadn't sent the receipt but I headed out to the Merrell outlet in Arundel Mills to see if I could exchange the shoes for a size up. I didn't have a bag either but had the shoes in a Merrell box, and I was feeling pretty awkward about it as I entered the store. There was only one sales associate and I wanted to let her know right away I'd walked in with the box, I'd not picked it up since I'd been in the store, but she was occupied with another customer. So I stood anxiously near the register, hoping I wasn't tagged as a shoplifter. Luckily, I was not! As soon as the sales associate freed up, she immediately came over to me and asked me if I needed to make an exchange. I said I did, showed her the shoes in the box, and she made a face, telling me they were on clearance (I knew this, my mom got a good deal which is why she bought me three pairs of shoes) and may not be in stock. Fortunately they were! We walked over to where those particular shoes were on display and she immediately plucked an 8 out. She handed them to me and I tried them on, pleased with the fit! Zip, bam, boom, she did the exchange, put the 8s in a bag, and I was soon on my way home! So, I love all the shoes my mom bought, though I didn't explore the Arundel Mills Merrell store. What I can say is I was totally happy with the customer service I received in there today. When I'm due for new shoes, I'll definitely go back!

    Crocs - shoes - Updated May 2026

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