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    Nordstrom Oak Park Mall

    3.7 (79 reviews)
    Open 10:00 am - 8:00 pm
    Updated 1 month ago

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    The one & only full line in the state of Kansas!
    Alvin M.

    Being an out of state visitor & my first time out in the MidWest, I was quite ecstatic to find myself in the sole outpost of my all-time, ultimate & favorite American luxury department store that offers a wide variety of designer clothing and footwear, cosmetics, and home goods. This location seems a little older than the ones I frequent on the West Coast - in the San Francisco Bay Area region to be exact - as it does need some remodeling & renovating to make it to the current 'modern times', per say! However, I was very impressed with the stellar customer service that Nordstrom is known for - in addition to being somewhat 'foreign' in this part of the country! I was simply browsin' & window shoppin' in the mens sections, and I did not get ignored nor an off-type of stares from the associates in those areas! I was attending a conference in the Kansas City metro, and I definitely needed to hit up a Nordstrom while in town! Perfect timing that it had to be the early access to their yearly Anniversary Sale during the month of July - and that their Influencer VIP private shopping party occurred on the 4th day of the conference week - and sure thing that I did my RSVP to allocate some time to hit up the one & only Nordies full-line store in the state of Kansas! Upon entering & checking in, I was a given a SuperFresh swag bag, with a raffle prize that would see how much was in it for a store gift card, in addition to two envelopes for a FREE treat (worth up to $10) at either the Nordstrom Café or Espresso Bar! Not only that, upon browsing around the store, there was a live DJ spinnin' some tunes (what a great way to start your early mornin' bargain huntin' LOL), in addition to a refreshment station with light bites & drinks that you can take to go! (I definitely asked for more of those tin can water bottles to take to the conference to keep myself hydrated LOL). My experience was a positive one, and I was glad that I got to experience an Anniversary Sale at a MidWest full-line store. If you ever find yourself in the Kansas City metropolitan area, I highly recommend to check out this full-line store (as well as the 2 nearby Racks) - just be forewarned that it simply has a different vibe from the usual West Coast locations, but it is STILL a Nordstrom & you can definitely use your card & rack up on those points! Don't say I didn't warn ya! :)

    Lipgloss swatching at the MAC counter
    Karen P.

    I'm not really a department store person- but I absolutely love Nordstrom. The main reason is because their customer service is the absolute gold standard!! Every employee is truly kind, polite, and helpful. The makeup section is huge- they even have Tom Ford Beauty products here, which is rare to find. Their MAC counter is as big as some MAC stores. The shoe selection is the best in town. Men's, women's, kids- if you can't find the shoes you want here, they probably don't exist. I think only Zappos online has a better selection. I was here the other day looking for a specific type of earrings for my mom. I was having a difficult time finding anything I liked at other stores. Many places just didn't even know what I was taking about. Then I came here- it should've been my first stop, and now I'll know to come back here first. Kelsey in the jewelry/watches section knew exactly what I was looking for and showed me their selection. She even wrote down more info about the product and the web address where I could view items coming soon to the store. So nice! I walked away with the most beautiful set of Kendra Scott Kyocera blue opal earrings, and my mom loved them! Thanks so much to Kelsey for giving me such wonderful service.

    Nellie C.

    Wow! I'm from the land of Nordstrom - Seattle, WA. The Nordstrom family were even my neighbors, at one point, but their service is incredibly POOR, in Overland Park, KS. I walked into their shoe department, right by the mall entrance doorway and was expecting a warm "hello, just let us know if you have any questions, okay." Instead, the two floor people were talking amongst themselves and only said hello to a blonde woman, but not me, nor the other minority woman, perusing around, at the same time. Before I decided to drop the hundreds of dollars, that I was expecting to, I observed this to heart and will not be giving my business to this particular store. I decided to give 2 stars because the barista, at the eBar, was so kind. I'm incredibly disappointed overall otherwise. I guess I'll just have to stick with my Nordstrom, in Seattle.

    Boots for my Granddaughter
    Michael M.

    Love the kids shoe department, they actually have shoe tie classes once a month. The young lady (Erika T) that assisted us was fantastic and very knowledgeable. Check out the picture of the cute cowgirl boots for my granddaughter, the price was unbelievable and better quality than most high end western shops and a lot more comfortable.

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    2 years ago

    Excellent quality and highly desirable styling in shoes and clothing. The sales associates are very knowledgeable and helpful.

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    Ask the Community - Nordstrom Oak Park Mall

    Review Highlights - Nordstrom Oak Park Mall

    I had a few minutes in Nordstrom today while my teenagers checked out the sports stores.

    Mentioned in 2 reviews

    Read more highlights

    Parallel

    Parallel

    4.5(2 reviews)
    0.1 mi
    $

    Forever 21 look out! Parallel gives cheap AND fashionable just as well!…read more Okay, maybe not as well, but for those women who have an eye for fashion, and can make rags look like millions--this is your store. T-shirts for $5, jackets for $30, vests for $10, and leggings for $8, you can make quite an outfit. It seemed like a cheap-o Wet Seal knockoff, but after entering I realized I can make a pretty chic outfit from this stuff. It's all a matter of mixing and matching these items with your pricier clothes at home, using these as basics to build from. I felt foolish for just spending so much at American Apparel when I could have gotten the same stuff here for a fraction of the price (side note: I will always love you American Apparel, sorry for dissing you). Point of story, shop here when you just need some fun, cheap clothes to buy. The look is a bit young, but smart, savvy shoppers will find some staples for their closet.

    I really really like this store! Judging from the prices, I figured that the quality of the…read moreclothing would be questionable, but it's actually pretty good. I've bought some leggings, purses, and a few shirts here and they've held up quite well. The sales staff is really friendly, and are usually dressed in clothes that you can buy in the store, so it's nice to see what some of the stuff looks like on a real person, instead of just on the rack or on a mannequin. They usually have some type of sale going on all the time, so it's hard to walk away without buying anything! This is definitely one of my favorite stores in Oak Park Mall.

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    Lane Bryant

    Lane Bryant

    1.5(2 reviews)
    0.2 mi

    The worst customer service ever. I walk in. I didn't see anyone in the store. I had to say hello…read moreseveral times and someone came from the back and I asked her for help with a item I was looking for and she told me to go in the middle of the store. I walked to the middle of the store looking for the item and I still didn't see it so I asked for help she didn't respond and I said hello are you the only one in the store working, she said why WHAT DO YOU want /WHY SHE SAID OUT HER MOUTH (WHAT DO I WANT ) Like I was bothering her ma'am, you at work customer service can you come show me where the item at that I'm looking for cause I can't seem to find it. She replied back. what do you want?? (WTH) customer service PLEASE!!!! she went to the back of the store I guess their office and then came back out with another lady looking like she was sleep or something. and I need help in the store and I looked confused looking for something and she didn't trying to help me and she asked me what do I want!!!!!!!! ma'am customer service do you work here? Because she was just standing behind the counter just standing there with her back turned on her phone. This was December 2 around 6 PM worst experience I had in Lane Bryant ever. I will cancel my Lane Bryant credit card, just because of that service, . I feel if you not going to work in a retail store and not assist and give bad customer service you shouldn't be there. and they were so rude like I would never go in Lane Bryant ever again after that day I did buy something, but I will return it because That was just ridiculous. How bad service that was. Overland Park Mall , Lane Bryant.

    We were in the store 20 or 30 minutes before anyone even acknowledged our presence. Only one…read moredressing room had a lock, and when the lady finally came over to ask if we needed something she was rude. During check out she was rude as well. Do not recommend.

    Nordstrom Oak Park Mall - deptstores - Updated May 2026

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