I will preface this review by saying that I am a loyal customer to Nordstrom, and this review is completely apart from my review of their department store as a whole. I have come to their grill twice now, while shopping. Both times, I felt that the food was overpriced for what it was and just average at best. I think the appeal here is that you are dining while shopping in a luxury store. The service was very good, it was clean, and it is interesting that you can order cocktails or lunch or dinner while out shopping. However, it's pricey, and the food was just average. I think the only way I would come back here is if we receive a promotional credit like I sometimes do while shopping. Other than that, I would just go to another local restaurant or, go downstairs to the E bar, which is actually much better than the actual grill read more

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My sister stopped by Nordstrom for a return, and we ended up having lunch at the Grill instead and it was such a great choice! It was a quiet Tuesday afternoon, the food was excellent, and Seth provided friendly, attentive service. A perfect way to end a shopping day. read more

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My wife and I recently discovered this hidden gem on Cleveland's east side. Located on the third floor of the Nordstrom Department store, the grill is clean, quiet, and comfortable. Large windows let in plenty of natural light. The service has always been wonderful - notably David and Dre are courteous, knowledgeable, and friendly, not to mention exceptional at anticipating our needs. The menu is approachable, and everything is made from scratch (even the bread)! We've been especially impressed with the soups and the burger. Highly recommend if you need a break from the noise. Would also be a great place to meet for a working lunch or camp out for an afternoon if working remotely. read more

I actually go here specifically for the tomato bisque soup. This is my favorite tomato soup. I guarantee you that whatever you order it will be good. read more

Such nostalgia coming here with my mom and babies for years! Soo nice it's still here even tho Nordstrom shopping has changed. Food is as good as I remember. It's nice to have a restaurant in a three story department store!! read more

This place is tucked away on the 3rd floor of Nordstrom in Beachwood mall so unless you know about it, you won't know about it. Good service, good food what else can you ask for? There was 4 of us so we got to try number of things. Between my wife and I, we tried their soup of the day (tomato bisque), brussels sprouts frite, heirloom tomatoes and burrata, chicken tacos and one of their salads. The couple that was with us, had the soup of the day and couple salads as well. We all truly enjoyed what we had. read more

This place is hidden on the third floor of the mall. I've been to this mall so many times and never knew this place existed. First time here and the food was WONDERFUL. Truly a hidden gem. I had the Brussel Sprouts and Chicken Gnocchi. Great experience! read more

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First time visit and I must say, we were not disappointed!! The friend Calamari waa a pleasant surprise and our server was amazing. I ordered the Fried Chicken sandwich and it waa tasty. Along with a side salad and iced tea. Lu ch for a champion!! read more

Nordstrom Grill - Calamari - New American Near Me - Beachwood, Ohio

I ate here twice before and each time the food was great. Today the food was absolutely amazing truly tasteful. I order the Fish and Chips and Crab Bisque and both were piping hot and flavorful. The fish were perfect crisp, it wasn't too hard or greasy like other restaurants and the fries were the perfect crunch. The soups was creamy and not watery and they are very health conscious during the Covid-19 experience, the waiters wear gloves and mask and the tables are covered with a paper film and exchanged and washed after each person is served and leaves! read more

Nordstrom Grill - Habituat Fish an' Chips - New American Near Me - Beachwood, Ohio

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Many people are not aware of this Hidden place at Nordstrom department store. I had been here many times, I was surprised that I hadn't left any reviews. The cafe is small but still plenty of people can be seated. The menu often changes depends on season and always new things are added on. I like their salads and small bites. However, I have tried their fish and chips just without chips, also was good. The most what I like is easy atmosphere in the cafe. The staff is friendly, welcoming and knowledgeable about their menu. For example, I have requested the items without gluten free and the waitress has told me what item on the menu is GF. Highly suggesting to come and have a cocktail and small bite. read more

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Hidden gem. That place has the best French dip sandwich and the best sweet potatoes fries. The sandwich typically comes with standard potatoes fries and those are excellent too. The aioli that comes with potatoe fries is best we had in many month. Went again and still love it. Caesar salad was super fresh and tasty. Bread pudding is not your typical soggy and sweet concoction but very good as well. And my wife can't stop eating those French dip sandwiches read more

I ordered an appetizer platter. Most of it was good, but I wasn't ready for the Calamari. I love rings, but the real babies with suction cups creeped me out. Had they had more breading and were fried crispier, I might have enjoyed the meal more. The service was good though. I probably won't go again. The atmosphere was okay. read more

I love the crab spaghetti and the lemonade. I was addicted to it at one point in time.

Service was very slow today with one main person taking orders. Have eaten there before and it was great but today we had to search out our waitress plus we never received the desert we ordered. She was so busy. The food is great though. read more

While shopping for my daughters homecoming on a Saturday it was great break to have a bite for lunch! We both got the kids tomato soup and grilled cheese with salads. Everything was hot and fresh! The only downfall was that one side of my grilled cheese wasn't melted to well... I had three thick slices of cheese that were just there lol.. The waitress was nice to have it remade for me. They seemed very busy and it took a lil while before I received the second grilled cheese. Yet, very satisfying! Always a go to while in Beachwood mall. Unfortunately, it's the only sit down restaurant in the mall now. Kudos to Nordstrom Grill! read more

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Managers Rachel P. and Joseph went above and beyond to create a fantastic experience for me and my family. Rachel and Joseph were both very hospitable, welcoming, and exceptional - managers like them help make Nordstrom one of the best when it comes to quality and customer service. Our favorites were the crab bisque (delicious) and the halibut (filling and light at the same time, not greasy). The quality of food is very high (for example, lots of organic options and wild-caught seafood rather than far-raised seafood full of chemicals harmful to both humans and the fish etc.). We're so pleasantly full, we haven't even had dessert yet. Thank you Rachel and Joseph for a wonderful experience! We'll definitely be back soon thanks to you... read more

I've eaten at several Nordstrom Cafe's and while some are quite good, this one was a bit lackluster. The service was prompt and our server Chaun was relatively attentive to the soy allergy in our group. Unfortunately the food wasn't up to par. The salmon in the salmon salad was dry, over cooked and salty. The rest of the food was average. I would try it again the next time I'm in Cleveland but I won't be going out of my way to eat at Nordstrom's Grill. read more

Nordstrom Grill - New American Near Me - Beachwood, Ohio

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What? Apparently I've never taken the time to review the grill at Nordstrom. Okay, here's the deal. Yes, it's a little more expensive than the food court, about twice as much. So if you have kids in tow, I might opt for Chick Filet too. But if you're solo, or you and your pardner, hit this place up. It's really convenient if you're shopping at Nordstrom and you'll get to eat food with high quality ingredients, have decent table side service and real flat ware to boot. And, for those inclined, you can have an adult beverage or two with your meal. Today I had the Caesar Salad with grilled chicken and my wife got the Turkey Avocado Sandwich. Both had very fresh and we'll prepared ingredients and the service was great (as it usually is). Yes, it is more expensive than other options, but you're worth it once in a while, right? read more

Today we had the best service ever for a large group. Our waiter, Tony, was pleasant, thorough and professional. Seventeen ladies arrived. Tony helped to push tables together, and handed out all menus on time. He was organized taking all orders. He knew which salad each of us had (we all had salads)!! The menu had good selections, house wines, and cocktails from the bar. The salads were large and delicious. The rolls were chewy, and nice with the salad. I had the Asian chicken salad. It included an adequate amount of grilled chicken with an Asian sauce. Lots of salad goodies and crunchies were found among the lettuce. It was served with two bread sticks that looked like chopsticks. Found on the third floor. read more

Most don't know about the Nordstrom Grill or they forget it's there when considering options to eat. They have great fresh options including beer and wine. I had an avocado chicken sandwich with fries. Brussel sprouts or mash potatoes are also available as a substitute for fries. NG always has great service and having visited many times, I have always been pleased. read more

I love going here the service is always great and the food is fantastic. The atmosphere is great very comfortable. To me it's kind of nostalgic to eat in a department store like the old days. The only difference is the food is upscale but reasonably priced it's way worth it. read more

Had a great lunch during Christmas shopping. Staff very pleasant and attentive. Food tasted great looked great and was served promptly. So glad we chose to dine here. Thank you. read more

During my Nordstrom visit, I thoroughly enjoyed my French Onion Soup, Fried Calamari, and Burger. Nordstrom's recipe for French Onion Soup is tops. I have yet to find a better french onion soup anywhere. It's definitely my favorite! The calamari was light and perfectly cooked, served with the most delicious dipping sauce. The restaurant is clean, the service is excellent, and it's always a treat to visit. Don't forget the mint chocolate candy sticks on your way out! read more

I have visited here a few times while at the mall, and the food is a refreshing and different option from mall food court food! It's a bit pricey for a lunch meal while shopping, but it is completely worth it! The fried chicken sandwich is pretty good, but my favorite is the Prime Rib Sandwich. The meat is tender, delicious, and one of the best prime rib sandwiches I've ever had! The service here is also extremely attentive and friendly! As for appetizers, get the Brussel sprouts they are beyond delicious! read more

I love this place so much, for so many reasons. First, they have recently upgraded the food and cocktail, which are worthy of the best restaurants in town. Every dish I've tried has been delicious, often organic, sizable, and fresh. The personable bartender prepares delicious craft cocktails, and sitting at the bar is a fun experience. Again, worthy of the best bars in town. And let's not even talk about Nordstrom's legendary service. It permeates the Grille. I love to come here with friends, family, or just alone, anytime of day. Give it a try. read more

One of my favorites when I'm out in Beachwood - Nordstrom's NEVER disappoints!!! I can honestly say I have loved every single thing I've ever tried here.. let's start with soups. The tomato bisque is amazing and such a classic I get all the time! So creamy and good (and you can buy a jar of it to go)! Now the Turkey Chili I had this week that was the daily special.. OH MY GOD! It was to die for. I got 4 BOWLS of it to go... Mmm. It tastes exactly like a (really good) chicken paprikash. There were so few beans (which I prefer), delicious shredded roasted turkey.. ahh. Get the soup. My fiance got the grilled halibut with the risotto (on regular menu) and it was fantastic. It had some peas, french onion, pesto.. lemon.. yum! Such a nice, big filet of fish, too. Now the French dip sandwich is to die for as well, that's my most ordered item here. You have to get it the "old way" though. Ask for the bread it used to come on, and 100% ask for it with garlic aoili, you'll thank me later!! (Although your spouse might not after getting a whiff of your breath, ha but it's worth it)! Fries (even sweet potato fries) are delicious. Bottom line, everything is delicious. Service is always always exceptional as well. Place is located on floor 3 of Nordstrom's. Do not pass this up!!! read more

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Quiet! A great place to eat an egg, bacon, and potato breakfast. Just ask you can get mushrooms, tomatoes, spinach, and other vegetables. One of the best breakfast in Cleveland! read more

Our waitress was AMAZING-her name was Ashley. She was so so friendly, offered suggestions, and was fun! The food came out super fast as well and I was surprised at the vast menu options. Salads were clearly the way to go, we were jealous as we saw them passing by, next time that's what I'll go for! Sandwiches/burgers were all delicious but fries were a little over cooked and crispy. Desserts weren't anything to write home about-which made me sad cause I was hoping to have a worthy diet cheat! We were surprised at the quality for a mall restaurant and the best part is you can use your Nordstrom gift card in the restaurant. Food over clothes lol read more

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Good restaurant. Ordered a salmon salad and it was a little dry but the service is great.

Such a nice place to relax after a hard day of shopping! Here I had the best turkey and avocado sandwich that I've ever had. Super flavorful and always leaves me full and content. The fries are good as well except I wish that there were more sauce options. I also really enjoy the mac and cheese.The only thing that puzzles me about this place is how many of the menu items have so many calories! read more

Nordstrom Grill - The Turkey and Avocado Sandwich with Fries - New American Near Me - Beachwood, Ohio

DO not miss this gem. I took my husband here and this was the first time I had eaten here as well. We were both so surprised at the variety of offerings on the menu. Then, not only was the service prompt, friendly and very helpful, the food was awesome. The presentation was delightful and the quality and taste of the meals was wonderful. Everything was so fresh and we loved that they offered wild caught seafood instead of farm raised. I will return here for sure....there is nothing not to love about this restaurant. read more

This is great place to stop and eat after shopping! Me and friend and I had the steak frites and it was very enjoyable! Our server was very attentive and did a great job! There is no doubt that I will return very soon. read more

I honestly don't understand what everyone on here likes so much about this place. After reading all the good reviews I went to Nordstrom Grill for lunch a few days ago. First of all, the place smells like food, which is something that would be ok for a diner or a fast-food chain but not for an "upscale" restaurant they are trying to be. I don't necessarily like when my clothes and hair smell like food afterwards. The chicken sandwich was the worst i ever had: chicken was bland and tasteless, i won't even start on everything else we ordered as the quality and taste left much to be desired. By the way, the place is not cheap. We also got the receipt with the wrong amount and they had to process the payment twice. I'm still waiting for the refund on the payment that was voided. Will not come back. read more

This is a nice refreshing restaurant where I had really good service from the server. I got the chicken ceassr salad which was delicious. The lettuce was fresh and crisp and the dressing was perfect. The rolls could be better though. For dessert I had the paradise chocolate cake which is nothing to write home about. If you get it I would drizzle the carmel over the top. I will be coming back. read more

This place is consistently delicious and the service is always great. Never had a bad experience. Even cocktails are great! Highly recommend! read more

I've been a regular here for quite some time now, I cannot complain about much. Service is great, staff is very attentive, restaurant is clean, good food etc. I love that they remodeled, but am not too happy that my favorite salad & a few other things are off the menu. If they brought back the salad I'd come by for lunch more often, now it'll be a once in an every great while thing. read more

This place is the bomb! They must have some really good cooks back there!

Updated bar area, tweaks/upgrades to the menu, great food and service! Fantastic alternative to the food court.

This is probably my favorite place for tomato soup. The only issue is that they only have the tomato soup on Friday. I also enjoy there sandwiches but for me I do not enjoy there salads. There service is great and it is a perfect place to stop if you are at the mall. read more

good service, decent food but waaaay overpriced for what they actually serve and the portions arent that big. salmon was sweet, pasta was underwhelming, crab bisque wasnt bad but crab mac and cheese was overwhelming read more