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    Norbys Car Care

    5.0 (3 reviews)

    Services - Norbys Car Care

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    3 years ago

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    3 years ago

    Honest, upfront and very experienced. I am very pleased with their work and highly recommend Norby's Car Care.

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    10 years ago

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    Les Schwab Tire Center

    Les Schwab Tire Center

    (31 reviews)

    This place sucks, I had an appointment for a seasonal change over at 9 am, needed to work today l…read morebut here I sit at 4:36pm and still no truck

    Terrible Experience - Avoid Les Schwab in Kalispell, MT…read more I brought my Sprinter van to Les Schwab specifically for a front-end alignment and to replace my front tires, which were badly worn due to the alignment issue. Josh was my customer service rep. I dropped off the van on Wednesday, September 25, and the next day, Josh called to inform me that two of my rims were cracked. He said they might be replaced under warranty but that I would have to pay upfront and hope for reimbursement later, with no guarantee of getting my money back. No pictures were provided to verify the cracked rims before they sent them off to the manufacturer, leaving me with no way to confirm their claim. Josh also quoted me $411 per tire--a shocking $130 more than what I was quoted at Discount Tire. But it gets worse. A week later, Josh called again to say that my front brakes needed replacing for $920, which was $420 more than what I paid last time for the same service at a different shop. I declined because by then I was feeling completely taken advantage of. After two full weeks, I finally called to check on the van. When I went to pick it up on Wednesday, October 9, Josh apologized and informed me that they never completed the alignment--the entire reason I brought the van in--because it turns out their equipment couldn't handle the size of my vehicle. He admitted that he forgot to tell me, meaning my van had sat there for two weeks without the primary service being done! This entire experience was unacceptable. I honestly don't blame Josh personally--he's clearly trained and incentivized to gouge customers instead of providing quality service. The manager, Todd, stepped in to "fix" the problem by not charging me for the wheels they were going to get reimbursed for anyway. This is not how a reputable business should operate. I strongly urge anyone needing car service to avoid Les Schwab in Kalispell at all costs. Their pricing is outrageous, communication is terrible, and their service is a joke. Save yourself the headache and go elsewhere--this place is as shady as it gets!

    Norbys Car Care - tires - Updated May 2026

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