I saw Dr. Vecchi twice within one week for symptoms including an acidic stomach, loss of appetite,…read moreheadaches, nausea, and fatigue. No blood tests were ordered. I was told I had a sinus infection and was advised to drink a lot of water. After following this advice, the next day at work I suddenly became extremely weak and experienced blurry vision. My husband took me to the emergency room instead of returning to her clinic. Blood tests were done immediately, and I was admitted to the ICU due to hyponatremia (low sodium levels in my blood). The hospital staff told me the timing was critical and that they saved my life. This happened seven years ago. I'm sharing my experience now so others can be aware and advocate for themselves if their symptoms persist or worsen.

Hands down the best doctor that I've ever had - very detail oriented and caring. With most doctors,…read moreI feel like they're trying to get me out of the door as quickly as possible but Dr.Vecchi explains everything in detail and answers any questions that I have. It's so rare to see someone that truly embodies the kindness and compassion of a healer.

Been going to Dr Joshi for more than 10+ years, very knowledgeable and friendly. Wait times are…read morenot too long for walk-ins.

Dr. Joshi is genuinely caring, observant and pays attention to detail for her patients. I highly…read morerecommend her as a doctor. She's great for primary care, and keeps her patients above factors like financial interest or just "ticking boxes" in providing care (that most other doctors do not). A-rating for the Dr. However, there are problems with the front-office staff. They often try to manage the doctor unprofessionally, instead of the other way round - while running her office. Specific problems experienced were: Doctor was running late with our appointment, and we needed the full appointment time that we paid for (out of pocket, in that instance) and I was making sure we were not exceeding our time. The uncouth staff would butt in while the doctor was taking her time to explain matters on her own volition - to push her on to the next patient. If this staff were being so diligent, they would have paid attention to the fact that the doctor was running late and prevented that. There were other issues as well, such as careless simple blood-draw from untrained staff that led to bleeding that the staff did not even notice. So C- or D rating for the front-office staff that one might have to deal with, for the benefit of the good doctor.

I would not recommend referring friends or family to this office. In our experience, follow-up care…read morewas significantly delayed and extremely difficult to obtain. My family member had to call the office 10-15 times before anyone answered. Communication was poor, and concerns were not addressed in a timely manner. Due to the lack of responsiveness and what we believe to be negligent follow-up, I will be filing a formal complaint with the California Medical Board. Patients deserve timely communication and safe, attentive care.

Wait time can vary. I'm a new patient and my appt was at 11:15 but it was hard to find the entrance…read moreso I was walking around for a bit and came a little late. However the person in front of me was still waiting to be seen. So I got my vitals taken around 12:20 and left around 1:05 for my new patient appointment. This is typical clinic environment which I work in so I expected it, so try to plan ahead! I was talking to a resident I think and basically went over my health history with him and then Dr Nguyen came after and we talked briefly and what she recommended based on the problems I talked about. I got a paper to take to quest diagnostics for blood test and I got prescribed medications. Dr Nguyen was very pleasant to talk to and gave me a nice explanation of my test results and what to look out for in the future. Overall a good experience and they returned calls pretty quickly.

I recently chose this clinic after doing research and seeing all the positive reviews. Walking in…read morefor the first time for an annual check up, I was super nervous, my legs were shaking and I could feel my blood pressure rise. All the stress instantly disappeared after I was greeted very warmly by Ms. Thuy and Dr. Lan Do. The experience was great from start to finish! Dr. Lan Do is very kind and knowledge-able. I would absolutely recommend this clinic. I feel healthier already LOL!

My brother recommended this office to me so I came here for my checkup. This was hands down the…read moremost stress-free doctor's visit I've ever had. First everything in the office is new and clean. I walked in, signed in, and was called for my visit within just a few minutes. The front staff was very nice and friendly and was more than happy to answer my questions. I went into an exam room and saw Dr. Le for the checkup. After finishing, I was able to ask Dr. Le medical questions I had about my parents. He took his time and answered everything I asked pretty thoroughly. We also chatted about other things and he explained that he and Dr. Do both left Kaiser and opened this office together. Then I went back out to the front desk and scheduled my next appointment for my next checkup. I tried to schedule an appointment for my parents, but this practice is brand new and both doctors aren't under my parent's health plan yet. They wrote down my parent's information and said they would call me as soon as they are able to see my parents. If Dr. Do is the same as Dr. Le, they seem like a really wonderful pair of doctors with a really nice office. I really can't recommend them enough.

My rating is based on my following, personal experience. I found Dr. Fell by searching on the…read moreInternet and joined One Medical just for him. Called O.M. after joining and made appointment for today, Monday, Dec. 8. On Friday, Dec. 5 late afternoon, just ONE business day before the appt., I get a call from O.M. telling me Dr. Fell's office cancelled my appt. because they do not accept new patients anymore. 1. Why was appt. available and booked if Dr. Fell does not accept new patients anymore? 2. Why notify me end of day on Friday, one business day before the actual appt? 3. Why not having the decency/courtesy to call me directly to let me know? Perhaps Dr. Fell is indeed a good doctor (I did not get a chance to experience), however, given the way HIS office/people handled this matter, makes him a terrible leader. And as we all know, the buck stops with the boss. Disappointing, to say the least.

I've been seeing Dr Fell for years, even after my company stopped giving me free one medical…read moremembership. He's been THE BEST doctor i've had. Thank you Dr Fell for everything you do!

Doctor Huynh is super friendly. Genuinely cares about the health of her patients. I wanted specific…read moremedication and she gave me suggestions to improve health rather than relying on that medication. She is knowledgeable and even when she is not will recommend you to a good specialist that will take care of the rest.

Hi Dr Thuy, I am…read moreextremely disappointed at your service and your office. You haven't done much for me except looking at my lab work and prescribing me medication. When I first called about the form for medical leave, Your office right away mentioned the fee for signing the form. I agreed. When the form came, you did not do anything. I had to call and follow up many times. You and your office did not even notify me about the difficulty of the form until I called. You've been my PCP for the past 5 years. You know my health condition, medical history, and medication. When I need your service the most, you and your office disappointed me as a patient. The only word that you wrote on the form was "illness". You did not even write the prescribed medication, the medical history, not even a complete sentence. I am VERY VERY disappointed. I demand an apology from the Dr. and office. If I don't get a response, I will post this honest, true review of my experience with your office. Thanks, Jason If any of these statements were not correct, Dr. and staff can response.

Dr. Mark is the best thing about Kaiser! He has been voted best MD in Milpitas by the Milpitas…read morePost readers for a number of years and it is well deserved. My company's Kaiser plan has steadily deteriorated as far as cost and benefits goes for the past 5 years; without Dr. Mark I honestly don't think I would stay with them. Very competent, thorough and a great sense of humor. Never felt rushed and he never seems to be late to his appointments. (Well, we should never say "never"! I'm probably jinxing it now...) If he is adding patients, I recommend you jump!

I've had Dr. Mark as my primary care doctor about 4 years. I've found him to be excellent. He…read morekind of takes a partnership approach to health. He listens to your concerns and is happy to refer you to a specialist when needed. He's always come through quickly on requests and he really seems to enjoy what he does. Because of people like Dr. Mark, my family and I really love Kaiser - and I don't know too many people who say that about their health care.

I left the doctor a while back and found another doctor…read more First off, the front office staff is very unprofessional. They talk to me like they know me. The doctor wouldn't refill my prescriptions without seeing me. And even when he saw me, didn't offer much, ignoring things like my lipoma. I moved to another doc and it's been great

This is not a professional doctor at all. I went here on a recommendation. I came here and paid…read more$175 to be seen because I was waiting to be assigned a primary care doctor by my insurance. I waited so long, the receptionist was rude and judge mental. Then I get seen by the doctor and he examen my abdomen area when I went there for a sore throat + cough. To top it off I told him I was allergic to the medicine he prescribed to me and he didn't care. WTF moment, I am so irritated with this situation.

Horrible customer service. Cancelled my appointments twice last minute. First, stating I needed to…read morechange PCP with my insurance which was false because my insurance is PPO and I can switch PCP freely. Second, only telling me last minute that they were not accepting new patients. Totally unprofessional and wasting my precious time.

During my visit the doctor was focused and thorough in addressing my questions. They gave detailed…read moreexplanations about my health and treatment options without using confusing medical terms. I noticed the office staff worked well together which kept things running on time. The doctor's calm demeanor helped me feel at ease even though I was a bit nervous before the appointment. It felt like they really cared about making sure I understood everything.