My rating is based on my following, personal experience. I found Dr. Fell by searching on the Internet and joined One Medical just for him. Called O.M. after joining and made appointment for today, Monday, Dec. 8. On Friday, Dec. 5 late afternoon, just ONE business day before the appt., I get a call from O.M. telling me Dr. Fell's office cancelled my appt. because they do not accept new patients anymore. 1. Why was appt. available and booked if Dr. Fell does not accept new patients anymore? 2. Why notify me end of day on Friday, one business day before the actual appt? 3. Why not having the decency/courtesy to call me directly to let me know? Perhaps Dr. Fell is indeed a good doctor (I did not get a chance to experience), however, given the way HIS office/people handled this matter, makes him a terrible leader. And as we all know, the buck stops with the boss. Disappointing, to say the least. read more

I've been seeing Dr Fell for years, even after my company stopped giving me free one medical membership. He's been THE BEST doctor i've had. Thank you Dr Fell for everything you do! read more

Wow! I have to say Dr. Kevin Fell has exceeded all my speciations and they were pretty high after reading so many wonderful reviews about him. It is as if he was born to be a healer. Dr.Fell is very kind, compassionate, he is thorough and takes the time to actually review my history and then go over things with me in great detail so that I can understand what is happening. He asks all the right questions that lets me know that he is actually here to really provide the best care possible. His energy is so calm and provides a sense of safety. He is absolutely great at his job and has impeccable social skills that some physicians lack. I'm so glad I booked my visit with him. read more

Dr Fell was my primary care doctor for a few years when I lived nearby. He improved quality of my life. I think there were two things that set him apart from many others: - He has superb active listening skill, and he basically uses that as a medical instrument, so he does much better diagnosis than others. Surprisingly many other providers miss out or fail to do that. - He is very pragmatic. Once he identifies a medical condition he uses medication or whatever needed for treatment. This might sound strange to say that this sets a doctor apart, but I had problem with some other providers who didn't provide effective treatment (I guess because they didn't have confidence in a diagnosis or treatment, or were risk averse at the cost of patient, or paid more attention to less-likely treatment side-effects than main outcome). I consistently had much better treatment outcome with Dr Fell. He also has very positive, welcoming, considerate, and open-minded demeanor. read more

Dr. Fell is the doctor beyond our dream! My husband and I both chose him as our primary care doctor, after my husband did a thorough reviews reading among all doctors he can find reviews of. Here is time to give back by leaving my review :) We have been seeing him for about 2 years. And he indeed lived up to 5 stars, and even far beyond 5 starts if we have more stars to give! As people have been saying here, he is compassionate and competent at the same time. In a typical visit, by asking curious and caring questions without rushing, he got all aspects of my concerns, and he listened so well and cared so much that sometimes I forgot I was in a doctor's appointment, but feeling more like catching up with an uncle that I have missed for a while. Every time for any issue that we want to learn more, he could cite trustworthy resources readily and we trust that he gave well informed advices. There was a time my husband doesn't feel well in his chest, and concerned about potential heart issue. It was in the evening, like 9 or 10 pm, after ordinary office hour, and he didn't feel too bad to go to ER to check it, but concerning enough for us to consider if he should go to ER. We messaged Dr. Fell on the one medical app, and he called us a few minutes later!!! After asking some questions, he said with comforting tone that it's fine, probably muscle tensions, and my husband doesn't need to go to ER that night. Such a relief! And he saved us a thousand dollar bill. And my husband is indeed fine. We are so grateful and impressed about his confidence and that he cares so much and is willing to go far and beyond to help! We also both received his hypnotherapy, which has been deeply healing and I still draw resources from those sessions after two years. His compassion is so genuine that created a safe space for deep healing. Since Covid started, we left CA. When we have any medical questions, we still consult Dr.Fell with virtual visits. We are not willing to let go of him no matter where we go! And we will unhesitatingly recommend him to anyone who is looking for a doctor that could provide excellent medical advice plus family like kindness and care. read more

I've seen over a dozen doctors and Dr Fell is hands down one of the best listeners. He is compassionate, caring, and really committed to his patients' health. He's open minded, collaborative, and not one of those doctors who will tell you that your symptoms are psychological because they can't explain your health issues. I highly recommend Dr. Fell. I'm grateful I found him through OneMedical. read more

Kevin is my primary care doctor for years. Positive, patient, smart, care, simply the best doctor.

Dr Fell is simply wonderful. Knowledgeable, attentive, focused on patient care, he's an incredible physician. read more

I've seen Kevin twice, once for a sinus infection in December and today for neck pain. As others have said, he's very caring and thorough. I was concerned about my neck as I've had pain since Saturday and when I thought it was better yesterday, I woke up this morning in worse pain. He reassured me that I just have a muscle spasm and that I'm doing everything I need to do to take care of it - ibprofeun, muscle relaxants, heat and massage. Hopefully my pain will be gone by the weekend as he predicted. I will definitely see him when my regular doctor isn't available and his availability matches mine. read more

Dr. Kevin is a very knowledgable and attentive physician. My wife and I are very lucky to have been accepted as his patients. He takes the time to get to know you as a person and know your history. Dr. Kevin is very calm and reachable at all times. I highly recommend Dr. Kevin to anyone looking for a primary physician. He really is the best in town. read more

I drive over an hour to see Dr. Fell when I need a doctor who listens, who remembers, who has incredible empathy, and who is very competent in medicine. He is a very kind and gentle guy, and he returns messages very quickly. Cons: none! read more

I'm a patient of Dr. Fell's and he's great! I used to see any of the doctors at One Medical (whoever was open for an appointment), but after a couple appointments with Dr. Fell I've made him my designated primary care provider and try to see him most of the time as he is that ellusive combination of being an incredibly smart and competent doctor (UC Berkeley & Mayo Medical School) while also being super friendly and down to earth. Dr Fell is caring and compassionate and has a very nice bedside manner. It doesn't feel like he's rushing through the appointment and he actively listens to and considers all of my concerns. I've seen him for physicals, a hematoma in my leg when I fell down some stairs, and a UTI. He even called me at home when I needed a form filled out for my work and faxed it directly out instead of making me bring a bunch of paperwork in. I was actually shocked at how helpful he was with this, because after trying to deal with UCSF getting paper work filled out and paying fees of $25 per page and having a 14 day wait time to get anything done, this was a wonderful change. Hopefully I won't be needing to see Dr. Fell much because I won't have any upcoming medical issues, but when you are sick you couldn't do much better than getting your care from this physician. I'd gladly recommend him to anyone, especially my Grandmother... which is just about the gold standard when it comes to "Do you like this doctor?" :) Rock on, Dr. Fell! read more

I live on the coast, but I make the one-hour drive to see Dr. Fell because I am confident in his medical advice. Today - another good experience with One Medical and Dr. Fell. Appointment started on time, Dr. Fell obviously reviewed my file thoroughly by the questions he asked me. He has excellent bedside manner and seems to care about all aspects of my health- physical and mental. The office staff (receptionist and lab technician) were friendly, courteous, and efficient as well. I was in and out very quickly and did not feel rushed- all of my issues were addressed. I also like using the One Medical iPhone app.- very convenient for making appointments. read more

Best doctor ever. Kind. Caring. Professional. No wait. Always a seamless experience. Dr Fell is one of a kind!

Kevin Fell is one of the most amazing people I have ever met. He has deep compassion and a huge heart. When I tell people how much time he takes to know about my life people are beyond belief. He is incredibly supportive and a builds great confidence. I wish all doctors could be like him, he is truly special. In addition the lab is very convenient and run by very nice people. The reception staff are also incredibly nice, the best I have ever seen. I am thoroughly impressed and recommend Kevin to all my friends . read more

Doctor Kevin is very nice, kind and professional. Always friendly and polite. Definitely, we aleays have very positive experience with him. read more

Dr Fell is truly the most amazing doctor. I wish I could clone him and have every doctor be as fantastic as him. As others have said he is compassionate, intelligent, and treats the whole being (emotional, mental and physical). read more

Dr. Fell is an awesome doctor. He is very knowledgeable, caring and kind doctor. He is a very good listener n great bedside manners. In addition his support staff Shazi and Sidney are very professional n helpful staff. They will go out of their way to help patients even pushing the wheel chair n helping them to get into their car. read more

Dr Fell is a great doctor. He is easy to talk to and very attentive to your needs. When I pay a visit, it's never rushed and he's always so personable. It's easy to make appointments (24hour over the phone bookings or online), you also have access to a 24hr on call nurse which I used a couple of times. The office is clean, stylish and well staffed. I love this office I would recommend him and his office to anyone. read more

I am a health care provider myself and I tell people to drop in to a place before making an appointment to see if you like the atmosphere. I did this and was warmly greeted by the reception staff and liked the information that they provided. I made an appointment with Dr. Fell online and completed the online questionnaire. At the actual first visit, everything went smoothly and efficiently. My health care concerns were addressed and I felt like Dr. Fell was genuine in his interest in me and my health. Kudos to Dr. Fell and the One Medical system. read more

I saw Dr Fell for a yearly physical as a first-time client and was very pleased. The lobby of the facility is very stylish and the receptionist was friendly. Dr. Fell was punctual in seeing me, was very attentive, we had some great conversation, and he only performed tests that he felt were pertinent based on my health and history. The blood tests performed by another attendee were quick and painless. I received my results via email about 48 hours later. Such a great all-around experience! read more

I just want to say that Dr. Kevin Fell is the highest quality doctor you could ever ask for! It has been a while since I've been able to see him, and I only wish I still could. He is so smart, and nice! Any patient would be lucky to have him! read more

Dr. Kevin is an amazing doctor. I was worried when I came to him however he was so kind and warm that I felt good immediately. His response time to emails is also good. He kept my convinience in mind before recommending the next step. I would definitely recommend him. read more

I have seen Dr. Fell for about 2 years. He is great with me and have given good advice and prescription. He is very patient to explain my every question and has referred to good specialist for my conditions. He also respond to my email efficiently. And the clinic itself is good and feel just amazing. read more

I just saw Dr. Fell today, he is by far the BEST doctor I have ever seen. I am always nervous about seeing doctors because of all the bad experiences I've had in my early twenties having to constantly see doctors due to a rare illness. Dr. Fell is extremely compassionate, kind, and understanding and made me feel comfortable within 5 seconds of meeting him. I've been in agonizing pain for over a week now and it was such a relief to talk to a doctor who really cares. I was in and out quickly and was treated with respect by Dr. Fell as well as the staff. The girls at the front desk were helpful and friendly. I'm trying to get health insurance so Dr. Fell can be my primary. 5 stars, no questions about it. read more

Great service, First time we informed them we were not happy with the service, next time they gave a good treatment for free. They called twice and made sure patient is doing good. read more

Dr. Fell has truly changed my life in the greatest way. He is so gentle and truly cares about his patients with all his heart! He will always change his personal schedule around to get his patients in as he makes them his first priority. He has been treating me with Hypno Therapy and has really changed the problems I have personally facing head on and it's helped so much. I have told all of my friends and family about Dr Fell bc he truly is incredible. A+++++++++ read more

My dad is 47 and has never been to a doctor before. I went online and reviewed many doctors to ensure i would find the right one for him as he was very nervous. I called and made the appointment and it was very easy. The staff was super helpful and friendly. Thank you Dr. kevin, my dad fell in love with your care, your patience, easy going, and your professionalism. He had an amazing experience with you and is happy to have found a great doctor who spoke his language. I really appreciate providing my dad with a great first time experience. He will definitely be back :) read more

I can't write an honest review that doesn't sound bogus. Dr. Fell is genuinely the best doctor I've ever had. It's like your favorite brother is a doctor. He never keeps me waiting, he's always happy to see me. I'm never rushed out the door. When I got a new job, my first question was, does the new insurance work with Dr. Fell? He responds to emails. HIs voice is soothing and compassionate. He's sets up your prescription while you are still sitting there. You don't have to call the office to remind them. When I write all these nice things about him, it sounds kind of fake, but Dr. Fell is genuinely the best doctor I've ever met. read more