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Amy Morishima, M.D

5.0 (2 reviews)
Open • 8:00 am - 5:00 pm

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9 months ago

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Carbon Health Urgent Care Santa Clara - Exterior entry

Carbon Health Urgent Care Santa Clara

1.9(64 reviews)
0.7 mi

Who gave this clinic two stars???…read more My family and I came here during COVID and we were all treated with respect and received the care we needed. Just about a week ago I was feeling miserable at work. Knew I was coming down with a respiratory virus again. No other symptoms. I work in the a pediatrics department and already knew the kiddos walking in with pneumonia, Nora virus, flu A and B, strep and many others. Just another bug. Made an urgent care appointment and NP, Nathan Randall was the sweetest. I told him during Christmas I got hit with another viral infection and went to another Carbon location which was not friendly to me. Didn't swab me or look in my mouth or nose and just prescribed me meds. Mr. Nathan did all the right things to figure out what's causing me all this discomfort. Said my throat was filled with cobblestones. Nasal drip got my throat inflamed and recommended me to take a cough suppressant, nasal spray and lozenges plus antihistamine. He listened to me and gave me relief. In 7 days was a very important event my daughter has so it was crucial I get better. I thank him so much.

I would not recommend going to Carbon Health. Some of the front staff are rude when you call…read morein--keep in mind it is only some, not all. They have even hung up on me when I was trying to resolve an issue. I would also not recommend putting any cards on file. I have not been to them for about a year, and somehow they scheduled a random appointment for me and charged me a no-show fee, even though I was never aware of the appointment. When I asked for a refund, they refused to help me. Trying to get a hold of the manager is impossible. I keep getting told I will receive a call back, but I never do. I don't understand why they won't issue a refund for a mistake they made. They have been giving me the runaround for a whole month, and the issue is still not resolved.

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Carbon Health Urgent Care Santa Clara
Carbon Health Urgent Care Santa Clara
Carbon Health Urgent Care Santa Clara

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Amy Morishima, M.D - familydr - Updated May 2026

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