My rating is based on my following, personal experience. I found Dr. Fell by searching on the…read moreInternet and joined One Medical just for him. Called O.M. after joining and made appointment for today, Monday, Dec. 8. On Friday, Dec. 5 late afternoon, just ONE business day before the appt., I get a call from O.M. telling me Dr. Fell's office cancelled my appt. because they do not accept new patients anymore. 1. Why was appt. available and booked if Dr. Fell does not accept new patients anymore? 2. Why notify me end of day on Friday, one business day before the actual appt? 3. Why not having the decency/courtesy to call me directly to let me know? Perhaps Dr. Fell is indeed a good doctor (I did not get a chance to experience), however, given the way HIS office/people handled this matter, makes him a terrible leader. And as we all know, the buck stops with the boss. Disappointing, to say the least.

I've been seeing Dr Fell for years, even after my company stopped giving me free one medical…read moremembership. He's been THE BEST doctor i've had. Thank you Dr Fell for everything you do!

Relentless robocalls. Evidently Sutter outsourced to a company which does phone call for surveys…read more The program which implements these calls somehow cannot be blocked. The result, seemingly endless phone calls. There no numbers which can be called, and Sutters many listed phone numbers are not answered by humans, its all phone trees. What a pity to have to write this, but after weeks of sometimes hourly calls I had to turn off the volume on my phone!! So viewers know how I responded to the "response" from sutter. "I've already detailed the problem. Yeah I get your doing the PR spin of a company that wants to "do better". Honestly I have had enough and your outsourced company is horrible and should be sued for invasion of privacy and mental torture. Just STOP IT!!"

Dr Ermakova was my primary care physician at Sutter. When I and my wife became sick with COVID, she…read moredid not even care to respond to our emails / phone calls.

The highest recommendation possible is well deserved to Dr. Parikh and the entire staff at Parikh…read moreHealth. The quality of care and pleasant office environment are demonstrative of Dr Parikh's commitment to excellence.

I loved talking with Dr. Parikh. He listened and actually took notes on things I didn't think…read morereally mattered, which led to some great advice. A primary care doctor who understands people who love to exercise!! I wish I had found him years earlier. (Most of my doctors didn't understand my need to exercise regularly and would shake their heads, Dr. Parikh got me.) Seriously, I couldn't be happier with a primary care physician. Truly a great doctor who listens and cares.

The office itself had a good system in place. Everyone seemed to know what they were doing and…read morewhere to be. I didn't feel confused or lost at any point. I walked out feeling like I had a better grasp of what to do next, and that's really what I was hoping for. I'd say this office is dependable and thoughtful with how they handle patient visits.

Came here because I needed some help verifying my vaccination for the I-693 form. The place was…read moreeasy to find in a strip mall slightly off El Camino. Plenty of parking, easy to book an appointment. Mostly asian staff, sometimes their english is not perfect but they are all very kind. I was happy they ran antibody tests first, instead of shooting me full of vaccines. They have a nice streamlined process and I had my forms in a few days. Happy customer!

Dr. Chung is an excellent doctor. Unfortunately, due to past surgeries with another doctor, I need…read moremore surgeries. Dr. Chung has been great at helping with my pain and numbness and has done so many other things to make my life better, but he is limited, and I need more surgery. Unfortunately and fortunately, I'm moving to Stanford Health Care. Don't get me wrong; I love Stanford, but not seeing Chris, he will be missed along with the folks at South Bay Sports.

Dr. Chung's office is now accepting new patients; and I look for a new PCP. However, they would…read morenot do a physical in the first appointment. They wanted to have a first 'meet and greet' appointment. The receptionist could not tell me what the purpose of this 'meet and greet' appointment would be, so I interpreted that to mean it would be just be another billing opportunity for Dr. Chung, and waste of time for me. This is not intended as a bad review of Dr. Chung, just the way his practice works. This made me not choose Dr. Chung as a PCP. Moving on to the next name. Note: My current Dr. retires and had given me Dr. Chung's name on a short list of doctors to consider.

Dr. Koo was my primary care doctor when I lived in San Jose. I really enjoyed having him as a…read moredoctor because he's friendly, personable, and smart. He's really knowledgeable in several areas and easy to get a hold of for scheduling or questions. I have yet to find a primary doctor in LA as good as Dr. Koo. I definitely recommend him to anyone looking for a great doctor in the Kaiser network.

Excellent Doc. Not my primary but help me with a jacked up shoulder from sleeping in a weird…read moreposition. Takes his time. Does not rush. Shared lots of useful info. If my primary leaves Kaiser I would consider him a great alternative for my care.

Great experience visiting Dr.Lin's office. They provide detailed instructions on their website and…read morethe staff is very helpful in answering any questions. Also, seem very well organized. Dr. Lin seemed very thorough with the examinations, review, ensures quick turnaround for the results and also was very patient and helpful in answering any questions. They have a private parking lot. Would definitely recommend this practice.

Easy quick ! The Dr is amazing! Very responsive & professional . Got a tb test for $50 very cheap!read more

Who gave this clinic two stars???…read more My family and I came here during COVID and we were all treated with respect and received the care we needed. Just about a week ago I was feeling miserable at work. Knew I was coming down with a respiratory virus again. No other symptoms. I work in the a pediatrics department and already knew the kiddos walking in with pneumonia, Nora virus, flu A and B, strep and many others. Just another bug. Made an urgent care appointment and NP, Nathan Randall was the sweetest. I told him during Christmas I got hit with another viral infection and went to another Carbon location which was not friendly to me. Didn't swab me or look in my mouth or nose and just prescribed me meds. Mr. Nathan did all the right things to figure out what's causing me all this discomfort. Said my throat was filled with cobblestones. Nasal drip got my throat inflamed and recommended me to take a cough suppressant, nasal spray and lozenges plus antihistamine. He listened to me and gave me relief. In 7 days was a very important event my daughter has so it was crucial I get better. I thank him so much.

I would not recommend going to Carbon Health. Some of the front staff are rude when you call…read morein--keep in mind it is only some, not all. They have even hung up on me when I was trying to resolve an issue. I would also not recommend putting any cards on file. I have not been to them for about a year, and somehow they scheduled a random appointment for me and charged me a no-show fee, even though I was never aware of the appointment. When I asked for a refund, they refused to help me. Trying to get a hold of the manager is impossible. I keep getting told I will receive a call back, but I never do. I don't understand why they won't issue a refund for a mistake they made. They have been giving me the runaround for a whole month, and the issue is still not resolved.

She is really thorough, knowledgeable, explains well and really goes above and beyond. I feel I can…read moretrust in her care.

honestly this is one of the worst experiences I have ever had. they tried to force me to put a…read moremask on after I explain my medical reason for not wearing one. they said they can't see me unless I put one on and they didn't let me know this was their policy until 15 minutes before my appointment. they had me waiting outside in the rain and the doctor told me to leave. then the doctor changed her mind and said I can come in. then the doctor saw my phone on and thought I was recording so they decide to call the cops on instead of just comforting me. I asked if it even is illegal to record and None of the nurses were talking to me Or answering my question. None of the doctors wanted to have a conversation with me completely unprofessional. I'm a young girl tring to have a conversation and they immediately wanted to call the cops. They threatened to cancel my appointment for not wearing a mask they called the cops on me for no reason and the doctor is completely sporadic on her decisions. She was going back-and-forth on what she was saying. I wouldn't trust her as a medical professional.