Daniel Data has now merged with Simple Office Solutions and I will never, ever, go back…read more I brought my laptop in for some work as it kept freezing up on me. Figured it would take a couple of days, and they confirmed this when I dropped it off. A full 7 days after I dropped it off, I hadn't heard anything and started calling them. I had to fight to get any information, and what information I did receive was ever-changing. Two different techs kept telling me two different things, so either they're bold-face liars or they're so disorganized they have no idea which machine goes to which customer. So sad, I loved my experience in January with Daniel Data :(

I brought my notebook computer in after contracting the dreaded XP Antivirus virus. The staff was…read morevery knowledgeable and friendly. They advised me on how best to avoid viruses and their opinion of the best virus software. They removed the virus and installed new software all in about 4 hours.

From the time I called recently for a satellite phone til I dropped it off, these guys were great,…read moreprofessional, friendly and reasonable rates for a sat phone.. I've never rented one and googled companies, their reviews were great so I called.. Great equipment, local give them a call for your sat phone needs.. thanx guys!

Outstanding hardware and outstanding people! This is the place to rent your sat phone for your…read moreremote outdoor adventures. I went up to the Lost Coast, which is a blackhole for cell phones. I felt assured knowing I had a reliable sat phone in case of emergency. I made a few test calls and checked in with work once or twice. All calls came through loud and clear. I am a former Marine, so I take my outdoors adventures seriously, especially in regards to safety. I will be using these rockstars again. THANKS JEFF!

I was at Infineon Raceway and noticed Jason's billboard signage on his vehicle. I had just dropped…read moremy cell phone minutes before my track time. I asked him for a quote to fix my screen as it cracked on the asphalt. He quoted me a decent price. So I left him my phone, and in a few days he contacted me for pickup. Screen is brand new, and everything works great! Jason has the best customer service. Best of all, the office and parking lot was very easy to find. I would recommend anyone needing their pc/mac/tablet/phone to get fixed here. Thanks again Jason! See ya at the track!

I called Reach a Tech to fix my brand new HP desk top in a panic! Jason came out to Sonoma right…read moreaway and it turns out he came highly recommended by a close friend who had already used him. He is brilliant with any computer problem you my have..... And I mean anything! He is polite and takes the time to show you what he's doing so your not just paying for a blind fix..... He even sat my son down and showed him how to install a few programs:) he's a keeper!

Overpriced. Didn't do the hired job. First job was half done and I'm having issues 9 months later…read more. it's amateur hour, go to professionals. Sad because they are the closest place to us and we like to support local. ‍

John logged onto my PC and spent time helping out ! Thank…read moreyou for everything!

Knowledge friendly people. Fast service on my repair. Easy to find location. Recommend highly for…read moreall computer hardware needs.

I gave them my laptop for a DC jack repair, I got it back a week later. Now, while the DC jack was…read morefixed, the speakers had no been plugged back in when the laptop was taken apart so I could only listen to music with headphones unless I took it apart. Also, immediately when I got it back, my video card had somehow been messed up. Now anything that requires a video card immediately crashes the laptop. Now it's about 2 months later, and the power cord is starting to have trouble plugging into the DC jack again.

I had a phone call with Ben to figure out if my laptop could be repaired. He was able to access my…read morecomputer remotely and change a few settings, but nothing fixed the issue. We then were able to talk about the costs and benefits of bringing the laptop in for physical diagnostics and potential repair. When it became clear that doing so would likely cost more than a new laptop, he recommended a laptop currently on sale (which I'm using to type this now!), with no benefit or commission to him. Ben was friendly, honest, knowledgeable. He saved me hundreds on the new laptop, and I'm guessing another several hundred in pursuing likely unsuccessful repairs. I've never used an independent IT service before, but I'm so glad I set up an appointment with him.

Excellent customer service! Ben was available to help me troubleshoot my PC on the phone (as we are…read morein covid-19 times), but I couldn't figure it out. So I brought it by his place, he grabbed it took a look at it saw that it was fine and maybe it was one of my cables and gave me a new cable to try. When I tried to pay him he said no charge. Very nice guy I would definitely go to him again.

I own a small business in Santa Rosa and started using Steve about a year ago…read more Steve is a very knowledgeable IT professional who shows up on time, provides options for me, is great with maintenance items, and is phenomenal when there is an emergency. Over the past year, I have partnered with Steve on a number of projects from networks to servers to PCs to Printers. He is articulate and experienced in all of these areas. Further, Steve stays on the cutting edge of what is happening in the industry so when I ask him a question like "should I upgrade to Windows 10" he has a thoughtful and informed reply.

I had the pleasure of getting to see how Steve Marburger works his IT magic when my pc went off the…read moreroad into email and iCloud purgatory. It started with an attempted Win 10 upgrade that I spent days trying to fix myself, duplicate contacts, iCloud mysteries and major Outlook issues. Steve was able to sort it all out, gave me an innovative and supportable solution so my sales consulting business could get back on track. www.flycloudconsulting.com is now back in business and I would highly recommend Steve to any company or individual looking for solid IT support and advice. Thanks Steve!

This is a great IT solution provider for small, medium, and large businesses…read more They offer (but not limited to): - Training - IT Consulting and Organizational Development - Higher IT & Networking Support - Desktop Solutions - Crisis Management - On-call Support - Security Solutions EJM solutions was hired at my organization to provide IT solutions, and act as an external change agent. The lead consultant and owner became our interim IT director for a few years. I will provide an idea of how our IT department and organization developed by leaps and bounds while EJM was working for us. Before: Before EJM was hired, our email system was old and crippled, our main database had crashed and data was lost, the end users did not have adequate tech support, our desktop solutions were in shambles, training was limited, and there was little direction from the IT leadership. After: Once EJM came on board, the first thing they did was bring the database back on line and setup a functional environment with more reliability, performance, and redundancy. The old email system was replaced with latest Microsoft Exchange, all the bells and whistles were installed, along with portable device access. Communication at my organization is no longer a pain. EJM took control of our help desk, and desktop support team, increasing efficiency, and helping us to work smarter...not harder. Other issues were addressed, such as network security, virus control, office solutions, training, and printing was a big improvement as well. Overall, EJM basically reshaped our IT department, and contributed to our overall organizational development in more ways than I can count.