Was looking for a last minute move-out cleaning service through Yelp and found Got It Maid. Spoke…read morewith Kiran through messages and then over the phone. Super quick responses and reasonably priced! Anddddd they work on weekends too! Anddddd they saved me because I was freaking out about having to clean after packing and moving. I had scheduled my cleaning for a Sunday afternoon and received a call from Kiran saying that the team they had originally assigned was going to be later than the original time slot because they were at another place. Unfortunately that wasn't going to work for me so Kiran came herself to clean my place! She and Alex did an amazing job and made sure everything was clean and pretty! They were super nice and Alex ended up having to help me clean off a couple of things that were in the garage that I was taking with me (because I can't do spiders) and even helped me put them into my car because they were heavy. They took a little bit longer to clean my place but I'm glad they did because they actually cleaned so many things that other places would have you add on. I would definitely recommend them to anyone and go through them in the future!

I am so happpppy with Got It Maid!!! I needed a deep cleaning bc boyyyy my house needed some…read moreloving! The owner herself came and crushed it!!! She took her time and even asked my husband and I to come up and see if we wanted her to work on anything or change anything. Nothing needed additional work she was so detailed! I am now going to book them now on!

I had a hard time finding a cleaning service I was really happy with until a friend recommended…read morethem. This was my third time using their service, and every time everything has been perfect--from the initial deep cleaning to the regular cleanings. Coming home to a clean, fresh-smelling house after a long day at work is exactly what I need. The kitchen and bathrooms are always spotless and shiny, and the whole house feels like the day I first moved in. The cleaners are friendly, professional, and always do a great job. Scheduling is easy, and communication has been excellent every time. I highly recommend their service and will definitely continue using them!

Rob was an AMAZING help getting my apartment to feel like a home again!! So many years of stress…read moreand failure to upkeep my apartment were washed away within a couple hours. I truly cannot recommend any other cleaning service besides this one. I will be a repeat customer for life and even recommended a few others to use their service. Thank you to Rob and Meghan for their impeccable hospitality and helping me get my life back together!! The service is definitely affordable with no hidden fees. You get exactly what you pay for, and even more! I couldn't have asked for better people for my apartment cleaning

I asked for a deep cleaning of bathtub and kitchen sink. Lao and her friend did a fantastic job. I…read morewas very satisfied and would recommend to use this service. They asked me to give them credit card info before the service, which was a bit suspicious, but it turned out it was fine.

Let me start by saying the cleaners I've had consistently for the past 6 months have been nice and…read morearrived on time (Franciela is wonderful). However I have had a few hiccups over the past few years since I've used their service. Nothing I couldn't get over and that they didn't try their best to correct. I'm pretty easy going and understand stuff happens. What is leading me to write this review today is how their management handled my particular situation as a loyal patron of a few years. I have had a biweekly cleaning scheduled consistently for the past 6 months. Haven't asked for much change and always get my two cleanings a month - same day, same time. I asked for an EXTRA cleaning this month, so I wanted them to come MORE. The way they entered into their scheduling system deleted my current scheduled time. So to my surprise after I woke up early and spent an hour prepping them to show up at 8 AM, no one came. I called and asked what was going on and I had to follow up twice. They said I wasn't on the schedule until the 29th! I told them I needed it done today and they could not find a way to make that happen for me after I have probably spent close to $10k with the over the past couple years. I have 3 small children so it's not the most convenient to have services like this canceled and then rescheduled. Plus I stripped all my beds and picked up everything for them so they could do a deep clean, all for nothing. Instead of offering any resolution other than "we are sorry, we don't know why this happened", I was pretty disappointed to say the least. Needless to say I will be providing my business elsewhere.

***** Edited to add, Maid in Orange reached out to me yesterday to apologize and take full…read moreaccountability for the ways their office staff dropped the ball. Happily changed my original rating of 3 stars to 5 stars and am looking forward to my next cleaning! ***** Let me start by saying that Karen did an excellent job - 5 Stars!!! However, I would give the office 1 to 2 Stars. I've used Maid in Orange off and on over the past 4 - 5 years and often recommend them to friends. For this particular visit, I booked one technician for three hours, with an arrival window of 2:00 - 5:00pm. Both the website and the reminder email make it VERY clear that this is an "arrival window" and not the actual hours that the technicians will be in your home. So, I planned my day around being home at 2:00. You can imagine my surprise when my teenage son called me at 1:25pm to tell me that someone was at the door to clean our house! For this particular visit, I did not want my entire house cleaned, I only wanted specific rooms/areas done. Because Karen arrived when I wasn't home (and because my son didn't know which areas of our home I wanted her to clean) she ended up cleaning and moving things that I didn't want her to touch. And thus, 15 minutes of the time that I paid for went to waste. Again, this was NOT Karen's fault, she said the office sent her. Honestly, I would have let this go and not written a review at all, however, I called the office at 1:30pm two days ago and still haven't received a call back. Also, in the past, I have always received reminder texts in the days leading up to my cleaning appointment and usually receive a text or call to let me know that the team is on the way....this time, I did not receive any of those texts. Perhaps there has been a change in ownership or office management??? I can recommend the Maid in Orange technicians but am disappointed with the customer service. When a customer calls your business to let you know that you've made a mistake, a returned call is the bare minimum.

We called a few days ago to book a cleaning and said we were looking for two cleaners. We were told…read moreit would be 1.5 hours for $150 ($50 per cleaner, per hour). The arrival window we were given was between 9-10 AM. Though we were told that we would be notified 30 minutes prior to the team's arrival, we didn't receive any texts. Today, Esperanza arrived alone at around 9:55 AM and said it would be $150 for 3 hours. Though we expected 2 cleaners for 1.5 hours, we agreed. Esperanza told us later after 2 hours of cleaning, that the kitchen and living room would take 2 hours instead of 1, so our total would change to $200. This was a little unexpected but we agreed to this too. However, she finished after a total of 3 hours of cleaning, she didn't need the additional 4th hour. But when we were about to pay, she charged us $200. We ended up paying $180 but she did maybe an extra 5 minutes at most, not a full hour, for the extra $30 we paid. Esperanza was nice and she cleaned our place well. We just weren't very satisfied with how what we agreed on, and expected, kept changing. Also, I'm not very sure if they take out the trash or not. When I asked, Esperanza agreed, but she looked a little surprised, so I guess this is one extra thing I was left wondering about.

We've worked with Mikhail and Natalie for a few years. They've always been hardworking and…read morethorough. For us, they've gone above and beyond to do some tasks outside of simply cleaning the house. Being disabled and my wife and I being older, this has been very helpful. We will use them more as needed.

Had Euro Cleaning back a second time and plan to have them regularly, at least every six weeks…read more It's so nice to come home to a nice house. They work so hard and are great at communicating what they are doing. I can go about my day and head to work, knowing they are trustworthy and doing an amazing job. I still highly recommend this local, family business.

I work for a contracting company, we have used dust bunnies of Orange County for all our…read moreconstruction cleaning. 5 jobs strong and great pricing. I would highly recommend homeowners and contractors in OC to use their services. Thank you

Mark (business owner) was very responsive and quick to answer questions, gave us a reasonable quote…read morefor move out house cleaning and carpet steaming. His lead cleaners and staff were very professional, asked us to give them a walkthrough and they broke down what they would do. Took about 4 hours and asked us to come back and check. House and carpet were cleaned well, and they were able to provide us with a receipt to take to our landlords. Greatly appreciate Mark's communication and his team's service!

Thank you for sending Aya. She was very thorough with her cleaning and made sure our bathrooms and…read morekitchen were super clean. She also cleaned our kitchen including the stove, microwave and cabinets. She mopped our floors as well. Aya was also very courteous, professional and friendly. Highly recommended cleaners.

Got the Regular Cleaning, and it did the job…read more They did text the morning of and try to push it out an hour, but I pushed back. Gulnara was very nice. I have a 2 bed 2 bath and 2 patios. Good surface level clean in bathrooms and kitchen. Patios were rough, and she did some sweeping. Some of the walls were a bit spotty, and the patios still need some work, but I probably need to request the deep clean next time, which I will. For the regular cleaning for the above, it was the best price I saw at $200, and they had a quick turnaround on getting to me to do the cleaning in just a few days.

Anna and Adelyn were awesome to work with. With a home recently remodeled and a 1 week old newborn,…read morewe wanted to make sure we had a clean home for the baby to come home to. In the walk through, we discussed preference for baby safe products, specific focus on where construction dust might have settled, and they were very clear and transparent on what they would cover and what would be extra. They were prompt to reply and easy to communicate with. In the first clean, they left the areas I wanted focused on spotless and did a great job. We're looking forward to working with them again!

Too many things not done - dusting, floors, vacuuming furniture. They charged $180!read more

I'm so glad we ate using the service again! I wanted to share that the father of the son's…read morebathroom and walls , especially oven could use a bit of TLC. I'm not sure how to put it nicely, but it's a bit of a mess. Thanks for not pointing it out, and I really appreciate that you made it super clean.

I used these cleaners 3 months ago for a 2 hour job. They sent one maid. The quality of the work…read morewas subpar. Only after my review did they offer to come back and reclean possibly for a better review. I figured they are trying. I reduced the work being asked of them from last time as it seems they are slow paced especially as they charge by the hour and not the project. I asked for them to do standard clean of my 2 small bathrooms. And my floors. Let's just say she couldn't get through that. She spent 75 mins in my tiny bathrooms. And then had 45 minutes to vacuum and mop my floors. And she still didn't finish that. The largest and most used room was untouched. She had time left but she wanted to go at her slow pace. It was odd because she didn't seem to have what she needed to wipe the floor. And she didn't use a vacuum to pick up the dirt and trash. She didn't move any chairs around to get under things or under any rugs. There was no heavy lifting that would have taken this long. In my opinion she had enough time to do what was asked of her. It shouldn't take 2 hours to clean the floor and do 2 bathrooms. I can do all that within an hour. I think bc it's an hourly service vs. a project service they take advantage. My regular maid cab deep clean my house by herself in 4 hours! I can do all of that in much shorter time. I use a vacuum and my mop kit. I want ti like them. And use them again. And wish I can give them a better rating but I can't. Also, they sent the same maid from the first time. So I don't know what it's like with different ones.

Confirmed appointment in a timely manner, price quoted was reasonable…read more Two people came for moved out cleaning, result was great, no complaint from the landlord.

Margaret and her husband Milo are great to work with. Milo to house for estimate and arranged…read morecleaning to our schedule. Excellent communication, in prior to arrival, progress and leaving. House was immaculate and I noticed little details where they do a deep and thorough cleaning. Example little rust around sink drain, etc. Highly recommend and they will know be regulars at our residence. Alexandra and Michael our cleaners took their time and really impressed me!