I hate to pile on after reading the reviews- but I think the management isn't making an effort if the reviews sound pretty much the same as what I experienced. I've been going to this Noah's for years and I always get the same thing for myself in addition to 4 unsliced bagels to go. The lox sandwich with a chocolate chip cookie. I love it! The customer service seems generally ok actually. The only difference I've noticed is that a man who I always assumed was the owner or manager seemed negative toward whatever group of kids was working ( almost always hard). It really bothers me when managers are rude to their staff. But The lox bagel is always very good so I keep going. I dropped by at lunch today and had the strangest experience. I ordered the usual and added 2 sesame and 2 plain bagels to go. Same old, same old. I am not sure if the 2 boys and woman working today were related or not. Their grasp of English was not very good but after repeating myself several times, I thought we had made the effort to submit the order. I was told that I couldn't have a cookie ( the choc chip cookies are the bomb). I thought it was odd, but I was tired of explaining so I moved aside to wait for my order. Hmmmm - maybe they are cutting back? The worst is that I used Apple Pay, added the tip but didn't look at the total. Ugh. Then I experience an unusually long wait and notice the lady who ordered before me is not happy with the order she received after her long wait. Rut row. I finally get my order and by then the line has gotten quite long. Of course, since they didn't bag the bagels right away when I ordered ( they usually do) the kind I ordered and paid for is not available. I made another choice anyway and decided to be flexible. The bag with the sandwich seems oddly light. Ugh. When I open the bag in my car, I discover a bagel with too much cream cheese but no lox. They charged me correctly for what they interpreted as my order- but I stopped for my fav sandwich so I drag myself back into the store. Luckily I caught the woman making food at the pick up counter. After the difficult communication exchange, I offered to pay the difference and get what I originally wanted- the damn lox bagel and the cookie . Now people waiting have watched every exchange and are now laughing but I am being cordial despite the lady I'm negotiating with appears annoyed with me. I now really understand that the grasp of English is not just not there. No apology, no what can I do to resolve the error approach was offered, no agreement to let me pay the difference. They wipe off the heaping mound of cream cheese at my request and I watch her add the lox, etc. She is very light on the ingredients but at this point, I want to pay and get out of there. She turns around and slides the rewrapped lox bagel across the counter. I ask for the cookie and to pay the difference. She refused to give/sell me the cookie and had the strangest smile on her face. I ask for the manager who I'm told went for a walk. The manager should be managing this hopeless situation. I guess I need to find a new place for lox bagels. Apparently there's no one who cares about the success of this Noah's Bagels. I know I'm not doing that again. Maybe just the Pleasanton Noah's? Edit after business reply: I thought about this situation last night and what I have written. In order to run a good business, you have to support your employees. The three people there were doing their best. Between the language gap, probably a cultural difference, support from an experienced manager, and lack of training - they understandably struggled. It's not them I'm boycotting- it's the management. If you value your customers and employees and want to make a profit change something! There are lots of people who want to work in a well managed business who pays fairly. Don't apologize to every reviewer because it falls flat. read more

We are here on a work trip and decided to do Noah's as we lived here and loved it when we did. We ordered 4 coffees yesterday and only 1 of those drinks had coffee in them. The others only had hot milk. Decided to give them another chance and ordered bagels online for the office before we leave. The receipt had the cream cheese on the order but did we get any cream cheese. NOPE. You might want to double check your work with all that you are missing on orders. read more

We have just moved too town. I have to say we are not impressed. The bagels are super small. We moved from another town not too far away from here. We never had bagels this small read more

Noah's NY Bagels - Super small! - Bagels Near Me - Livermore, California

Food: simple and tasty. Very suitable for a quick protein breakfast. Service: it's very busy in the morning but staff was helpful. Ambiance: very casual just like other food chains. read more

Noah's NY Bagels - Power Egg White - Bagels Near Me - Livermore, California

The lady at the front counter this morning is so rude. She needs to work on her attitude because that can affect other employees.

I wanted to leave a review from my recent experience, but I hate that this place has such low ratings. Truth be told, this is an early morning business. To get the best they have to offer, get there before 8 am. Not the ideal business model. Disappoint is inevitable if you order after 8. That aside, if you can get what you want, you will not be disappointed. The rave worthy item on their menu right now are the twice baked hash-browns. OMG ...super delicious. I fight the temptation to eat more than two at a time. read more

Nadine is extremely rude and has zero customer service skills. This location will be out of all good flavors before 10 am.

I can in the morning and I've never really had problems before but the older woman behind the counter was incredibly rude. They didn't have my order and she acted as though it was my fault. When I asked if she wanted to see the order confirmation she caught an attitude and told me no she can't see. Like I'm sorry my bad for trying to be helpful. Then asked me in a tone if it was too the right store. Yes ma'am it's to the correct store, I know how to order my food thank you read more

Disappointed in the small bagel - you never what what you will get - and daughter's is burned on the edges - better to drive to bagel street cafe read more

Noah's NY Bagels - Definitely smaller than usual! - Bagels Near Me - Livermore, California

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Nadine gives you an authentic NY experience. Her directness comes off as rude and copping an attitude. But I love Noah's bagels and coffee, they're delicious, just hoping for a different cashier next time. read more

Food was good but the lady at the counter doesn't speak English at all you can't understand her and quite frankly I don't think she understands English I had to repeat myself multiple times times and corrected my order multiple times because she kept putting the wrong thing. Maybe put her in the back and have somebody who speaks proper English so you can understand and not struggle don't mean to be rude just honest read more

The lady got my order wrong which was an honest mistake. When I asked for a new bagel sandwich she tells me to take the ingredients off that wasn't supposed to be on there instead of them making me a new one. The sandwich was also missing some ingredients. Then she decides to blame her coworker who made it, saying it's not her fault. Lady I don't care whose fault it is, I just want what I ordered. read more

Update: Jumped through all the online hoops to try and get compensated, got responses but they were "fill out the form" time sucks. Had another occasion to stop there this past Friday for breakfast and another load of bagels to take down to Socal to see our son and his family. I explained the situation to the fellow that rang up our original purchase and he immediately gave me the correct order, free of charge. Thanks and kudos to the staff of this Noah's for circumventing the corporate runaround that I had been getting for the past four months, and making things right! read more

Noah's NY Bagels - Maplhouse Bacon Egg Sausage Bagel. - Bagels Near Me - Livermore, California

I love Noah's bagels, but I hate this location. Maybe one out of 10 times am I lucky enough to get a bagel that is in stock, not burnt and has the cream cheese that I paid for on it. read more

Noah's NY Bagels - Here is my bagel with the cream cheese that I paid for. And no, I did not say go easy on the cream cheese. - Bagels Near Me - Livermore, California

i usually call in to place an order for pickup and today the person who answered the call was incredibly rude, did not let me finish talking and just hung up, food is decent but not worth that kind of disrespect read more

As soon as I walked in the door, I encountered an older gentleman at the register who was extremely rude. He told me to move to the other register to be helped. I requested a four-cheese bagel, and he replied, "We don't have it." However, a nice gentleman at the other register informed me that some bagels were almost ready and would be brought out soon. A lady then came out from the back and began counting the register where the older gentleman was. As customers arrived, she kept pointing to the other register instead of politely saying, "This register is closed; please go to the other register." Her constant pointing confused the customers who were standing right in front of her. When our bagels finally came out, they were very stale, and there was an excessive amount of cream cheese on them; the bagels were practically swimming in it. I'm disappointed, as Noah's in Livermore is the closest location to my home, and now I will have to drive further to Pleasanton. I say this to express that I will not be back. read more

This place will get an order wrong at least half the time. They are almost always out of popular bagels by 10 am. It's just terrible.

Went in to get a breakfast sandwich like we've done a million times. Told them I have an Avocado allergy and the manager, whose name I didn't get, said she isn't able to accommodate me. That they are worried about cross contamination, yet when i informed the employee that they have made that sandwich many times before, they still did not let me order it. After we left the counter area, I could hear the manager talking with an employee negatively about the situation and laughing as if it was a joke. I have never been refused service because of something like that or treated like that. And by the way, It's actually illegal to not let me order because you don't want to clean some extra utensils. Overall very unhappy with the managers ability to accommodate me or lack there of. read more

Bagel selection has become more limited and the service quality is generally just ok. Decent value if trying to grab a family breakfast to-go on a weekend morning. read more

Everytime I come . I get a veggie bagel sandwich and every time it's delicious. There was a tall lady who helped me and she had recommended me to get it as is because it was delicious and she was right . I DEVOURED it . Anyway . Idk why this bagel shop has 3 stars . They're fire everytime . The people are pleasant and the shop is decent ! read more

Always great quality bagels. Been going here for so many years, I can't count. Nice corner location with shopping center parking lot so you will find a spot. My personal favorite is Ham and Swiss on Asiago. Sometimes I pick up a Cinnamon Sugar bagel for later as as well. Hey, Covid times are hard for everyone. Right now, especially Sunday mornings, the wait for one's order can be 15-30 minutes at the worst times. A testament to how much everyone loves great bagels on the weekend. Please be patient as they have six or seven people hopping on the work and they don't let up. It is a best bet is to use the app and order ahead. read more

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Been coming here for a loooong time. Nadine has been helping me with the order and she is so accommodating. Bagels are pretty consistent, fresh and wholesome. Definitely a regular here. Great job guys!! read more

We had a large order to place so we tried doing the online order which did not work. Then we downloaded the app to place an order and again did not work. There was some sort of error. So we called in and tried to place an order. The workers said they were not allowed to take phone orders. ??? How can that be good for business? Why answer the phone then? Anyways, after a long discussion, they finally allowed us to place the order. So we go in to pick it up and we used a $100 bill (because it was such a large order) which they did not accept. The whole process was super frustrating when in reality it should have been easy. We had a similar problem at another Noah's location. The bagels are not even boiled, just baked. Won't be returning. Nice workers though, just bad management it seems. read more

Opens early, staff is nice, prices are reasonable and the bagels are fresh. I don't have a rewards numbers and all that, but besides being asked that, it was overall a good experience. Thanks for the bagels! read more

Lady to take order seems very rude or racist. I felt it that way when I ordered my bagel from her.

Milestone achieved. The sweet young woman who rang us up gave me my first senior discount anywhere. *sigh*

I wish I could give negative stars. I've been here twice and both times they have messed up our order. This last time someone took our drinks we had preordered and instead of getting at least an apology the employe was rude and gave me attitude for no reason asking me if I still wanted my drink even though I clearly had prepaid for it. They definitely need to work on their customer service and presentation of how they operate. Definitely disappointed not coming back to this location, would advise everyone to do the same. read more

Happened again today. $2.50 for cream cheese spread for each bagel. Barely coating the bread is a rip off. Do the employees know customers are charged this much for cream cheese. Will order from Bubbs bagels now instead. read more

I just had my 45th Birthday and the man at the counter asked if I was a senior 55 and above! Thanks! Then he asked if I was a reward member, I said no can I set up. He asked for my phone number and then said Nope you are not in our system, oh well, and asked for payment. Lastly he spelled my name wrong, oh well. Food was yummy. read more

This Noah's NY Bagels location is really really sub par. Never had a warm bagel from there. They all feel cold, hard, and old. Ridiculously SLOW customer service. Maybe that is why the bagels taste like they were made the day before. Need some plain cream cheese? Nope, they're out. Need some Veggie Smear? Nope, they're out of that too. How is this even possible being a Bagel Shop?! I can see this Noah's location going out of business, especially since you can pay less at Safeway or Lucky's and they are fresher. I don't know if the older Gentlemen is the owner, but honestly, in this fast paced life we all live now, it doesn't work, literally. The younger employees don't get a pass, either. They mostly have their backs to you and can't multitask. Why have 2 registers if 1 of them is just for show? If you go to this location in Livermore, be prepared to wait and be disappointed. read more

Friendly service and very clean. The staff at this location clearly cares about their customers.

Service needs major improvement and training. No hello or greetings after stepping in, even minutes into looking at the menu.

Small, cute shop - great service, delicious food, and comfortable setting. Thank you guys.

We ordered some bagels for our teammates this morning and oh myyyy! I got the brisket bagel and it's just soooooo good ! Highly recommend the brisket ones! read more

Very Very upset at this establishment. Two weekends in a row they get my order wrong and i'm already 30 MINUTES AWAY before I find out. This has happened 2 out of the 3 times I have been their. Very upset with the service. They told me to take an order that didn't even have my name on it insisting it was miswrote. read more

This was my first time to do an online order for 3 breakfast sandwiches. They got it all wrong! I did NOT get what I ordered. They were just sausage, egg, and cheese sandwiches. I ordered the new Texas Brisket and the Big Breakfast Burrito. From now on, I will just order in person if I am in need of bagels. Also, I called twice to Noah's but no one answered. They instead took the phone off the hook so it would stop the ring. read more

Noah's NY Bagels - I paid for these sandwiches but didn't get what I ordered. - Bagels Near Me - Livermore, California

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the lady at the counter had a real attitude problem. she was annoyed at the fact my parents were asking for coffee

"Noah's New York Bagels," huh? As a New Yorker I have to snicker at Noah's claim of being anything that's reminiscent of New York. You see, New York has something Noah's never seems to have: The New York bagel staple, onion bagels. Noah would be laughed right out of Brooklyn and dumped into the East River. Years ago I visited Noah's several times, to no onion bagel avail. I was told I should call ahead to see if the have any made. What a joke then and what joke now. I went in again, first time in years, two days ago: Still no onion. What a joke. Footnote: Many years ago, a local bagel shop, Apple Bagels, used to be in town (where Manpuku Sushi is now). Noah's showed up and like most predatory chains, ran Apple out of town. Always support your local businesses instead of chains. Chains pull money out of the local economy and deposit it directly into the corporate bank account, usually many states away. Apple always had onion bagels. read more

I had previously reviewed this location, and my review may have been removed because of the language I used. We're all adults here in Yelpville, so it's unfortunate if that's what's happened. Anyway, I'm here to say that my recent visit to Noah's was a much better experience. The person who waited on me was Cindy. She was pleasant, and patient. I wanted to order a dozen bagels, and my kids were excitedly picking them out. I sort of last track as I stared into the case with a confused look, she sweetly said "You have seven left" ahhh ok. Excellent, let's have two more pretzel bagels and .... Umm.. she saw that one had lost my way and kindly made suggestions, without rushing us. The bagels were delicious, the Shmears were a hit, and I thoroughly enjoyed my coffee. This has restored my faith in Noah's, and I hope that the wonderful service continues. The time before was cold stares and the feeling that we were in a prison cafeteria. Keep it up, and thanks for the most delicious carbs that I find pure joy to indulge in. read more

Noah's NY Bagels - Bagels Near Me - Livermore, California

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Not ordering here again. Tf kind of bullshit location is this. Ordered it using my DoorDash credits and my disappointment is to another level. First all food arrived damn near cold with a " twice baked hashbrown " my ass because that shit was cold as fuck. ANDDD the DoorDasher didn't even follow directions almost made my boyfriend look like a food thief. read more

Noah's NY Bagels - Twice baked hashbrown - Bagels Near Me - Livermore, California