100% REGRETS!!! The staff at this place destroyed my dog! She was not ready when I came to pick her up, hadn't even started her and just left her in a cage. They told me to come back in two hours. Still not ready THREE HOURS past her estimated completion time. Every time I called to see if she was ready, they gave me some excuse why she hadn't been started yet, how the groomer had trouble getting in, excuse after excuse. The last call they gave me some cockamamie story about how my seizure alert dog was doing an "alligator roll" while peeing herself during the grooming and they had to rewash her. That was concerning because she's always well behaved and loved the groomer in Vegas. No Regrets DOUBLE CHARGED! Over $350 total. My husband didn't know better and he just paid it without asking anything, he just wanted to get our girl and get out of there because he's a fairly shy non-confrontational guy. But since she was completed so late, I couldn't pick her up so he kindly took care of picking her up for me. No Regrets staff berated and shamed my husband about grooming her on top of that. She was still damp, no blow dry as we were charged. My dog spent the rest of the day hiding under my bed. It took her weeks to act like herself again. If anyone got loud or raised their hand near her, she cowered in fear. Something she had never done before in her six years. When I brought her in for the next appointment, she was so scared that she dug her heels and refused to go inside, she hid behind me, whimpering and peed herself. The very aggressive toothless (literally) Groomer cackled about it, and then proceeded to tell the client in front of me (as if I couldn't hear her) how she "really stuck it to the cis-gendered white guy" that brought her in last time. She went onto disparage all men, swearing and ranting for a good 30 minutes while glancing over and giving me a glare now and again, before they even checked us in. My dog was terrified! Absolutely reluctant for me to turn her over to their care!!! We just turned around and left. I'd heard and seen enough. Ever since that experience, she refuses to let anyone brush her... It scarred her for life. I think this place has been shut down. But as they're still being listed as the first referral on search, I thought I would add our experience just in case. read more

No Regrets Pet Spa - Our seizure alert dog at the graduation of her first class. - Pet Groomers Near Me - Roy, Utah

We were referred to Karen by Layton Vet Clinic. While it's not as convenient as we hoped, it was worth the 20 minute drive. Hands down one of the best grooming jobs ever on my MILs little 24 year old Shihzu. The dog is absolutely adorable and the cut is exactly like Joan wanted. We definitely are using this pet spa! read more