My parents recommended Rocky Mt. K9 after their groomer moved there, so we decided to try the bath…read moremembership for our five dogs. The online scheduling was convenient, but the website was difficult to navigate and had several features that didn't work properly. The front desk employee was extremely friendly and helpful when I called about signing up for the free 14-day trial. Our first visit was okay, but the baths were disappointing. The dogs still had dirt on their coats, my hands became dirty after petting them, and I had to rewash parts of them at home. I chose not to complain because I wanted to give the facility another chance. At the second visit, our dogs were noticeably more reluctant to enter the building. Staff also informed us that dogs may share kennels, which concerned me even if they're from the same household. When we picked them up, one of my German Shepherds, Violet, had diarrhea, feces on her tail and legs, and fresh abrasions and swelling on her nose that were not present before drop-off. I was never informed during the appointment that she had become sick. I had to clean and bathe her again after getting home. My partner called to express our concerns, and the front desk employee was again kind, apologetic, and said he would pass everything to a supervisor. Unfortunately, my conversation with the supervisor was the complete opposite. Rather than showing empathy, she immediately became defensive, insisted Violet's nose injury existed before the appointment, implied we were providing inaccurate information, and repeatedly focused on my "tone" instead of addressing our concerns. At no point did she apologize or acknowledge how upsetting it was to pick up an injured dog. We decided to cancel the membership during the advertised free trial. We were told it couldn't be canceled until after we were charged and then we'd have to request a refund, which made little sense for a trial period. We were also required to repay the 40% grooming discount that came with the membership. While I expected that part, it was frustrating considering we were canceling because of our experience. I do want to recognize the groomer who groomed our two poodles. She did an excellent job, and I happily tipped her 20%. I also want to commend the front desk employee for being consistently kind and professional. Ultimately, it wasn't the grooming itself that lost our business--it was the lack of accountability, empathy, and professionalism from management when concerns were raised. If our concerns had simply been acknowledged and addressed with compassion, we likely would have remained customers. Instead, we'll be taking our dogs elsewhere.

We love Rocky Mtn K9. Their staff is great with our babies. We use them exclusively for Daycare,…read moreBoarding and grooming. We are K9 Club Members, which is the best deal to get all the perks they have to offer. Our dogs get so excited when we pull up to drop them off. It is so reassuring that we have a place to take them where they feel loved. We also recommend their training program. Our dogs did a two week course and it changed our lives. Can't recommend them enough!!!!

Best price around. Responds fast will definitely use them again. Only downside is they are way out…read morein eagle mnt

Wayne and staff is fantastic! Great place to board and train my lab while I was out of town. Highly…read morerecommend!

We loved our time with Chris! She taught US, the humans, what we were doing right or wrong and then…read morethe dogs responded immediately. The pups were always so happy to see her. The results were amazing, but it is up to YOU as the dog owner to do the work. There is nothing magic. Chris taught us to set the rules and then live by them. Her work with E-Collars was perfect and really helped us how to use that tool effectively. We are so glad we chose Chris to work with us and our dogs.

Chris helped me enormously to learn how to effectively solve multiple issues with a super active…read moredog I adopted that needed rehoming after a year. this included leash walking and some destructive behavior, and also my confidence and communication abilities with my dog. My dog Harlow became a beautiful companion and wonderful friend to my neighbors and grandchildren. I've recommended Chris to family and friends who have found her incredibly helpful with their dogs. five stars!

Grooming never answers the phone or returns calls. Customer service on rescheduling canceled…read moreappointments, from them, are not available. Will not go to that store again. Update: response on Yelp is the only one so far. How about instead of me calling you, have the store in Clinton Utah listen to their voicemail and call me back.

Customer service at this establishment does not exist. The "manager" Steve is very rude. I was…read moreforgiving with my first terrible interaction with him but now we've had three terrible experiences. Just purchased some night crawlers for my babies and they were moldy and dried up. It's such an unprofessional store that I will not even return for a refund. I avoided employees this time because they are judgmental and ignorant. Avoid Petco. Especially Clinton. Even their responses to reviews are a copy and paste response. THEY DO NOT CARE. There were bugs and nasty crickets loose on the floors. This place is nasty.

We took my daughter's two dogs to the PetSmart Grooming facility in Riverdale, Utah. They are…read morelittle dogs and they have been going to the groomers there for some time. They seem to enjoy it because they didn't have any problems with their arrival, their barking, running around, not wanting to be in the place. We were delivering the brothers because my daughter was busy with work and she just couldn't get away. Homer's a brown & white bandit !! His brother is a black and white guy named Wriggly! Please do not ask if it's got anything to do with Chicago Baseball! LOL! All said for two dogs that are really nice and cute the Riverdale PetSmart grooming shop which is located right next to Sportsman's Warehouse and across from the Riverdale Apple Bee's is the only place my daughter has found in the area that does as good a job as we as a family have found! Thanks for listening folks and mention something if you have found anything else that might be just as good or possibly better than the PetSmart Grooming facility: oh their address is 1145 West Riverdale Rd.

It al about a groomer named Wade hes amazing his caring and love of Pets I will be going their…read moreagain

5 out of 5 stars! I highly recommend Jan at Live Oak Obedience!…read moreHaving my dog Molly progress through Puppy Obedience to Advanced Off Leash Training has been a truly transformative experience for both of us. Jan is incredibly patient, knowledgeable, and genuinely cares about your dog's success. She takes the time to explain the underlying reasons behind dog behaviors. She gives individual instruction and advice to each client and furry friend to help them with specific behaviors. Jan has taught me how to communicate effectively to Molly. Group lessons are fun, we all learn together! There is always something new and stimulating to learn at each class. Thank you Jan for helping me learn how to train and teach Molly, because of you, we have a positive, happy relationship. Live Oak Obedience is the best!

Milli (my modern mini aussie) and I have been attending Live Oak for a couple of years and have…read moreenjoyed the relationships we've made. We've taken classes in Obedience, Rally, Agility, and Scent work. Both Jan and Kelsie are very knowledgeable and talented trainers who teach practical skills in how to be great leaders for our dogs in a fun environment. They are extremely patient not only with the dogs but also with owners like myself who lack the confidence to lead their pets. Milli and I have created a wonderful relationship and are confident and well-mannered in so many situations.Thank you, Live Oak, for a fun year, and we look forward to many more!

Karsyn is amazing! I've had 4 dogs trained by her and have been able to see first-hand how she can…read morecustomize the training for the pet and family. She really knows her stuff, and she is able to make adjustments on the fly with individual dogs. I had 1 of my dogs do the board-and-train with her and the daily updates were so thorough. It helped us still feel connected to our puppy while seeing how he reacted to various scenarios and techniques.

Abusive unethical treatment of my dog during board and train. I contracted for a two week board and…read moretrain to help me get a head start on working with a bouncy new dog we had rescued. I was told the training was all play and relationship based. I was concerned when I picked my dog up from the two week board and train because he kept trying to run away from the training room and hide behind my legs during turnover. Levi shocked him at such a high level that he cried multiple times when demonstrating commands (he told me that he was at a level 9 on a higher voltage collar than he originally started with because the dog is "stubborn" and "lazy."). I think dogs should always love training or something is being done wrong. Although I am not opposed to e collars in principle, I believe it was overused due to a lack of skill in really understanding this dog. When my dog came home I switched entirely to positive reinforcement because of what I had seen. At first my dog flinched when I gave him commands. He winced and turned on his side. He seemed afraid but like he did not know what to do to avoid punishment. I found an injury on his neck in the area the e-collar had been used. He is now working willingly and happily for me. There is never any "stubbornness" or "laziness." He loves training time. The program I purchased came with lifetime support if I returned for a follow up appointment, which of course I didn't do, because I could not fathom making my dog go back to the place of his mistreatment, and why would I want any more "advice" from abusive psuedo-trainers anyway? I did contact Levi about these concerns and he took zero accountability--which means he will do the same thing to more dogs.