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    Pawtown Oasis

    3.0 (6 reviews)
    Open 7:00 am - 6:00 pm
    Updated 2 months ago

    Services - Pawtown Oasis

    Pet boarding

    Private dog training

    Pawtown Oasis Photos

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    Rocky Mountain K9

    Rocky Mountain K9

    3.7
    (3 reviews)

    We love Rocky Mtn K9. Their staff is great with our babies. We use them exclusively for Daycare,…read moreBoarding and grooming. We are K9 Club Members, which is the best deal to get all the perks they have to offer. Our dogs get so excited when we pull up to drop them off. It is so reassuring that we have a place to take them where they feel loved. We also recommend their training program. Our dogs did a two week course and it changed our lives. Can't recommend them enough!!!!

    My parents recommended Rocky Mt. K9 after their groomer moved there, so we decided to try the bath…read moremembership for our five dogs. The online scheduling was convenient, but the website was difficult to navigate and had several features that didn't work properly. The front desk employee was extremely friendly and helpful when I called about signing up for the free 14-day trial. Our first visit was okay, but the baths were disappointing. The dogs still had dirt on their coats, my hands became dirty after petting them, and I had to rewash parts of them at home. I chose not to complain because I wanted to give the facility another chance. At the second visit, our dogs were noticeably more reluctant to enter the building. Staff also informed us that dogs may share kennels, which concerned me even if they're from the same household. When we picked them up, one of my German Shepherds, Violet, had diarrhea, feces on her tail and legs, and fresh abrasions and swelling on her nose that were not present before drop-off. I was never informed during the appointment that she had become sick. I had to clean and bathe her again after getting home. My partner called to express our concerns, and the front desk employee was again kind, apologetic, and said he would pass everything to a supervisor. Unfortunately, my conversation with the supervisor was the complete opposite. Rather than showing empathy, she immediately became defensive, insisted Violet's nose injury existed before the appointment, implied we were providing inaccurate information, and repeatedly focused on my "tone" instead of addressing our concerns. At no point did she apologize or acknowledge how upsetting it was to pick up an injured dog. We decided to cancel the membership during the advertised free trial. We were told it couldn't be canceled until after we were charged and then we'd have to request a refund, which made little sense for a trial period. We were also required to repay the 40% grooming discount that came with the membership. While I expected that part, it was frustrating considering we were canceling because of our experience. I do want to recognize the groomer who groomed our two poodles. She did an excellent job, and I happily tipped her 20%. I also want to commend the front desk employee for being consistently kind and professional. Ultimately, it wasn't the grooming itself that lost our business--it was the lack of accountability, empathy, and professionalism from management when concerns were raised. If our concerns had simply been acknowledged and addressed with compassion, we likely would have remained customers. Instead, we'll be taking our dogs elsewhere.

    Mandy's Pet Chalet

    Mandy's Pet Chalet

    4.0
    (60 reviews)

    we love Mandy's! They do a great job with both my dog and cat. They always look clean and cute…read morewhen I pick them up

    I'm really disappointed with my experience here. On multiple occasions, the wrong service was done…read moreon my dog even though I clearly communicated what I wanted. While I understand that mistakes can happen, it became frustrating that it occurred more than once. I will say that when the correct service is done, the grooming itself is usually decent, it has just been difficult getting the correct service performed. Toward the end, they did acknowledge the situation, but it felt more focused on what I could have done differently rather than fully taking responsibility. I did want the bath and nail trim, but the most important service I requested was the shave. Unfortunately, the shave was not done. At checkout, I was initially told the total would be around $100 for the bath even though the main service I requested was not completed. I ultimately paid $66 for services that were not what I had asked for. When my dog was brought back to me, I was told he had been shaved to 5/8, which he clearly was not. After reviewing the groomer's notes, I was told he had received a contour and butt trim services I had declined at the beginning when they were offered. I had specifically asked for the same shave he received during his previous visit. I do acknowledge there may have been some miscommunication at the front desk, and I understand that mistakes happen. However, when it happens more than once, it becomes difficult to overlook. I also felt uncomfortable bringing my dog back to have it corrected because I worried I might be viewed as a difficult customer, and I never want to feel concerned about how that could affect how my dog is treated. Customer service and clear communication are extremely important when trusting someone with your pet. After reading some of the owner's responses to other Google reviews, the replies came across as unprofessional and poorly written. While I understand wanting to defend your business, the tone of those responses was disappointing. After giving several chances, I unfortunately don't feel comfortable bringing my dog back. I hope the facility works on improving customer service, as it is one of the most important aspects of running a business.

    K9 Fluent Professional Dog Training

    K9 Fluent Professional Dog Training

    5.0
    (4 reviews)

    I bought a high energy dog that I thought I could train myself. Once he hit six or seven months old…read morehe started becoming reactive. I tried a group training class and it was a miserable fail... we were basically kicked out. I was given a lot of advice, but after weeks of going to parks and walks, I wasn't making any progress. Thats where K9 fluent came in. I love their training options and structure. I did a 10 day boot camp. The training seems expensive, but is an amazing value since it includes them working with your dog, private lessons, group lessons, an e collar, and a place cot. They picked him up in the mornings and dropped him off at night. The private lessons were great so that we could start working with him at home. I've only joined one group class, but it was a great way to keep working on our skills. They do such a great job to really challenge your pup and put them in different real life situations. I'm so glad I was recommended to them. I had looked at numerous trainers, but I didn't feel comfortable with any of them. Many were too far away, had poor communication, or mixed reviews. Thats not the case with k9 fluent. We immediately felt comfortable with the owner when we had our consultation. Every trainer with the company has been knowledgeable, kind, and helpful. 10/10 recommend.

    K9 Fluent is an amazing training group. They did a wonderful job with our sweet dog Laika. She has…read morea lot of energy, and had trouble listening when she was excited. After our 15 day boot camp and personal lessons she has come a long way. Of course she's a dog and a young lab mix, so she still is high energy and "Go, Go, Go!" But she has far more restraint now. The team will train your pup in whatever language you choose or multiple if you decide to go that route. We chose German and they did a great job following our choice. Everyone is friendly and love to have your dog join them for training. Laika, our pup, was so excited to go to training every day when we dropped her off in the morning. If you need training and want to know your dog will be respected and loved like you do at home, go with K9 Fluent. When I was considering which company to go with for training, I was most concerned with the different methods companies use to train the dogs. K9 Fluent will demonstrate their methods and show you the difference between E-collar and a shock-collar. I detest shock collars, and was a bit hesitant about an E-collar, but after I was able to test the collar on myself I completely understood my dog would not be hurt or punished by pain when being trained. You won't regret this, get your graduation photo on the board along with Laika!

    Pawtown Oasis - pet_training - Updated July 2026

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