We moved to Ogden in early July. Before our move we had our dog groomed at our local groomer. Since our move we were in need of a groomer for our Bernese Mountain Dog and checked reviews online and noticed this groomer had pretty high ratings. When we made the appointment she mentioned she has a Bernese Mountain Dog and we thought "Great she will know exactly how to cut our dogs fur!" Wrong! After having him there for four hours she texted to tell us he was done. She did a horrible job grooming him. Instead of washing the fur on his chest (which was discolored from the tags he wears) she chopped his beautiful white chest fur and did a choppy job on the rest of his fur. She barley trimmed his nails, if at all, didn't trim his "boy parts", he didn't feel clean nor look fluffy like he normally does after a grooming/blowout so we think she may have squirted dry hair shampoo on him for some "shampoo scent" in place of a bath. When we asked her if she expressed his anal glands and she said "he wouldn't let me do it." Funny...he has always been cooperative before so we are pretty sure she didn't even try. Thankfully, we found a business closer to us that knows how to groom larger dogs with an undercoat. We will happily continue to take our dog there for his future grooming. Plus, he seemed much calmer when we arrived to pick him up versus when we picked him up at Modern Pet Spa. The first photo is after Sawyer's grooming before we moved. The second photo is what he looked like after four hours at Modern Pet Spa the last two pictures were taken today after his appointment with his new groomer. read more