I had a great experience here I brought my husky she was cut perfectly and she was super clean I…read morealso brought my Great Dane and she was super soft

Love Bree she is great with my animals! She takes her time and they look great and not stressed at…read moreall when we pick up.

The new groomer Belle is so great! My girls came out of here looking and smelling like little…read moreangels! She takes special care to be careful with my baby's tender feet and even got our gentle giant Alice on the table without the usual complaints! We found our new spa!

Emily is amazing and so good with my dogs!! Their haircut is on point every single time. She cares…read moreabout my dogs and they love her. She keeps my dogs together and let's them play with her dog that goes to work with her. I Highly Recommend this groomer!!!

we love Mandy's! They do a great job with both my dog and cat. They always look clean and cute…read morewhen I pick them up

I'm really disappointed with my experience here. On multiple occasions, the wrong service was done…read moreon my dog even though I clearly communicated what I wanted. While I understand that mistakes can happen, it became frustrating that it occurred more than once. I will say that when the correct service is done, the grooming itself is usually decent, it has just been difficult getting the correct service performed. Toward the end, they did acknowledge the situation, but it felt more focused on what I could have done differently rather than fully taking responsibility. I did want the bath and nail trim, but the most important service I requested was the shave. Unfortunately, the shave was not done. At checkout, I was initially told the total would be around $100 for the bath even though the main service I requested was not completed. I ultimately paid $66 for services that were not what I had asked for. When my dog was brought back to me, I was told he had been shaved to 5/8, which he clearly was not. After reviewing the groomer's notes, I was told he had received a contour and butt trim services I had declined at the beginning when they were offered. I had specifically asked for the same shave he received during his previous visit. I do acknowledge there may have been some miscommunication at the front desk, and I understand that mistakes happen. However, when it happens more than once, it becomes difficult to overlook. I also felt uncomfortable bringing my dog back to have it corrected because I worried I might be viewed as a difficult customer, and I never want to feel concerned about how that could affect how my dog is treated. Customer service and clear communication are extremely important when trusting someone with your pet. After reading some of the owner's responses to other Google reviews, the replies came across as unprofessional and poorly written. While I understand wanting to defend your business, the tone of those responses was disappointing. After giving several chances, I unfortunately don't feel comfortable bringing my dog back. I hope the facility works on improving customer service, as it is one of the most important aspects of running a business.

I've been using The Dogroom for almost three years now and they have been wonderful working with. I…read morelove dealing with Megan and her staff they really care about what they are doing. We are moving out of state and I'm going to miss taking my little guy to get all pretty there. Thanks again all of you!!!!

I will NEVER take my cat in for a nail trim again. Because . . …read more When you walk in the front door, you are IMMEDIATLY standing in the grooming room. I thought they were going to take Tiger into another room, off to the side, where it was a little quieter and out of the chaos. They did not. They took the carrier, placed it on a table, grabbed Tiger by the scruff, and without concern for him, or his wellbeing, forcefully held him up, leaned him back, and clipped his front nails. They didn't even fully remove him from his carrier, they just kind of left him hanging half in, half out. He looked terrified. Then, they flipped him head down in the carrier, back legs out, held him down and clipped his back nails. I couldn't believe what I was seeing! Tiger came to Utah last March via Delta Airline in his carrier, in the cabin with me. He was relaxed, quiet and comfortable throughout the flight. He trusted me. Since the disregard for his well being at the Dogroom, he now runs under the bed when I get home. If he so much as hears the closet door open where his carrier is kept, under the bed he goes. That was 2 1/2 months ago! Tiger is a 13 year old, beautiful, blue eyed, part Siamese, teddy bear of a cat, weighing in at 15.5 pounds. My heart is broken. I feel horrible I subjected him to this ABSOLUTELY UNnecessary, UNprofessional encounter. Though he is trusting me a little more, I believe it will be awhile before he fully trusts me again - if ever. There is no excuse or reason for their treatment. If they don't want, or like, to do cats nails, they should just say no when asked! They could have save Tiger and me a lot of grief.

The best vet I have ever been to I forgot our vet's name, but we've seen him for multiple animals…read moreand we actually like him and trust him and every time we go to him for an issue with our dog, he nips that issue in the bud and there's no second-guessing anything I will continue to visit this guy. I just got a new dog that I am so excited to introduce to this male Vet at this clinic. Thank you so much

So good they are nearly always booked greatest care anywhere! Best staff and they cut hair…read morewonderfully!

It was my first time boarding my new pup, but the process with ruffledale was pretty great. We had…read moreto drop him off for a free two hour behavior assessment before he could be boarded. They were also very strict with all vaccinations. I forgot to send my husband with some of the copies and we had to quickly get them emailed over before they would let him enter - which is great! My dog passed his assessment and stayed here for seven days over Thanksgiving. The price was fair and when we picked him they gave us a little treat bag and report card. My dog seemed to love it and he was always chilling in the middle of the pack when they would post anything on Instagram. Downfalls: despite strict vaccination requirements my dog still got kennel cough. He recovered quickly and it wasn't anything severe, but still a bummer. He also had one or two scratches on him. I'd imagine he was playing rough and it wasnt anything serious since his report card was all positive, but it's still something I'll watch out for if he goes back.

Upon arrival, we had a very positive experience. The facility was very clean and the front staff,…read morealong with Amber, was very attentive. The technician was kind to our pet, but I was surprised that no one initially checked our pet's temperature or assessed his condition based on his symptoms; we had to remind the staff to do so before we left. Dr. C made a poor initial impression with his curt demeanor. He seemed short and almost dismissive of our pet's situation. For instance, he did not introduce himself when he came in and after a brief greeting, he pointed to the table for our dog and began his assessment without allowing us to provide input. He was halfway out the door before he finally asked if we had any questions. However, It came off as more of a formality versus actually caring if we had any questions and addressing them. The initial interaction, lasting less than two minutes, felt rushed and impersonal, reflecting poor bedside manner. However, Dr. C significantly redeemed himself when he returned with the medications and was very polite and more attentive. Additionally, a gentleman named Alex was extremely kind and helpful, answering many of my questions and putting my mind at ease in the reception lobby. Overall, our experience mostly positive and if I had to point out any areas of improvement , it would be the overall bedside manners that the doctor provided with patients. With that being said, I would return.

I love this place and my dog June gets so excited to go. She goes for daycare and boards sometimes…read moreand she gets so excited every time we get in there. The staff is so kind and I would recommend this place!

Love this place. My (very big) puppy loves coming here for his nail trim and file. They do a nice…read morejob getting his nails shortened without hurting him. My experience with others is often they don't take enough off to do much. They schedule well so you don't have to wait a long time.

Did a great job on my mini golden doodle, and one of the kindest groomers I've ever met!read more

This business owner is in over her head. I used her services last year and the lion cut on my cat…read morewas very uneven. At the time I just let it go. But to current day I am finding that trying to book an appointment is a chore, doesn't respond to emails requesting an appointment even when I have requested a week in advance. The only response when I called her was yeah I am busy. When calling the person basically talks about how busy she is with multiple dog appointments and doesn't want to take the time to do a cat appointment on a Saturday. Reports that her husband will be out of town the next Saturday so that this writer would need to hold the cat while she grooms it. Very unprofessional.