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Quail Pointe Veterinary Hospital

2.8 (55 reviews)
Open 8:00 am - 6:00 pm
Updated 1 week ago

Services - Quail Pointe Veterinary Hospital

Pet boarding

Pet physical or wellness exam

Pet vaccinations

Quail Pointe Veterinary Hospital Photos

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Recommended Reviews - Quail Pointe Veterinary Hospital

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Reviews With Photos

My Toy Schnauzer after being groomed by Jenn
Morgan T.

They are always great and take such good care of my baby. They always have great deals to make pet care affordable which I love. I also take my dog to be groomed here by Jennifer, she's awesome and does a great job every time I highly recommend!

Almost no incision marks
Angela J.

I have had many male dogs neutered and I don't think after my experience with quail pointe I will ever go anywhere else! They took amazing care of my dog and even went the extra mile to keep him overnight after to make sure he was doing well! His incision is barely noticeable and healing incredibly well. 3 days later and he isn't experiencing much pain and back to almost his normal self!

Olaf looking so handsome :) TY Jennifer!
Victoria M.

We brought our son here last year to get neutered and didn't know until recently that they also do grooming. The staff here is always professional and prompt, even when they're super busy- their customer service is always on point. I had a great feeling today bringing my son in especially when Jennifer came to grab him for his grooming- I could tell that she genuinely loved what she does in dealing with the animals there. When I picked him up, he wasn't panicky or anxious, and I didn't have the feeling that he was mistreated - which I did at the place we previously would take him for his grooming. He actually came back all chipper and happy - something he's never done before! I'm so relieved that we found a place we can trust in handling our son. I'm amazed that they have all his information as well since we weren't sure he was up to date on his annual shots - and thanks to his paperwork- we know! I'll be bringing my son here for all future needs now!!!

We took our puppy Kush to this place after thinking that she may have gotten a nasty virus and they took great care of her! They did the test in the car and we waited and the results were pretty quick! She saw the vet and we left with medicine for her! The staff was super friendly and answered all of our million questions we had! The vet was quick with the diagnosis and they explained exactly how to administer the medicine and made us feel much better about her sickness! They got us in within an hour of calling and the process was seamless! Thank you for taking such good care of our baby!! This is definitely the vet we want to care for our puppy!

Beautiful wall paper banner in one of the exam rooms.

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5 years ago

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3 years ago

Super passive aggressive. They've cut our dogs skin twice. We will no longer be bringing our dog.

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Ask the Community - Quail Pointe Veterinary Hospital

Review Highlights - Quail Pointe Veterinary Hospital

Ford personally called me several times to give updates, and then provided a room for our family to say goodbye.

Mentioned in 14 reviews

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Mandy's Pet Chalet - This is what I want.

Mandy's Pet Chalet

(60 reviews)

Great with our pets! Wonderful and friendly staff that helps us get all the best for our furry…read morefriends

I'm really disappointed with my experience here. On multiple occasions, the wrong service was done…read moreon my dog even though I clearly communicated what I wanted. While I understand that mistakes can happen, it became frustrating that it occurred more than once. I will say that when the correct service is done, the grooming itself is usually decent, it has just been difficult getting the correct service performed. Toward the end, they did acknowledge the situation, but it felt more focused on what I could have done differently rather than fully taking responsibility. I did want the bath and nail trim, but the most important service I requested was the shave. Unfortunately, the shave was not done. At checkout, I was initially told the total would be around $100 for the bath even though the main service I requested was not completed. I ultimately paid $66 for services that were not what I had asked for. When my dog was brought back to me, I was told he had been shaved to 5/8, which he clearly was not. After reviewing the groomer's notes, I was told he had received a contour and butt trim services I had declined at the beginning when they were offered. I had specifically asked for the same shave he received during his previous visit. I do acknowledge there may have been some miscommunication at the front desk, and I understand that mistakes happen. However, when it happens more than once, it becomes difficult to overlook. I also felt uncomfortable bringing my dog back to have it corrected because I worried I might be viewed as a difficult customer, and I never want to feel concerned about how that could affect how my dog is treated. Customer service and clear communication are extremely important when trusting someone with your pet. After reading some of the owner's responses to other Google reviews, the replies came across as unprofessional and poorly written. While I understand wanting to defend your business, the tone of those responses was disappointing. After giving several chances, I unfortunately don't feel comfortable bringing my dog back. I hope the facility works on improving customer service, as it is one of the most important aspects of running a business.

Quail Pointe Veterinary Hospital - vet - Updated May 2026

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