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    MedVet Northern Utah

    2.5 (58 reviews)
    Open Open 24 hours

    Services - MedVet Northern Utah

    Emergency pet hospital

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    The puppy they helped
    Emily P.

    All of the staff here is amazing check in went smooth the vet tech came out and took my dogs vitals after 6 mins of waiting. The veterinarian working glued my pups open wound shut and less than 10 mins later we got to go home. Thank you to everyone working you made my dog and I very happy .

    Molly
    Katherine L.

    I don't often review but when I do it's typically an unpleasant experience. In this case, I am happy to say this was a fantastic experience in a terrible situation. The staff and doctors here saved my little dog. A few weeks ago my pup was attacked by my boyfriends dog. Realistically she had a50% chances which I was told at 2am the day it happened after the doctor did life saving surgery. She had many puncture wounds that couldn't be closed and a large wound separating her shoulder which needed a drain to help prevent infection. Unfortunately within two days there was a bad infection and not enough time for the sample of bacteria to come back for new antibiotics. The doctor on staff that night came in and told me it was bad but if she had a lot of work chances were pretty good of survival and if it were her dog she'd keep going. I was hesitant after trusting an emergency vet with my other dog years ago after an attack, resulting in him eventually going blind and almost dying from a brain infection that was treatable had they listened to me. These doctors listened to everything I had to say, were honest and thorough. In a bad situation, you never know if it'll be ok with the injuries she had but it helped to have a great staff and doctors to trust with care. Finally, the surgeon doctor terry closed her wound with a 3rd surgery and within days she was walking on her front leg and healing completely. Their treatment plan was cautious and comprehensive. She still isn't walking on her hind leg but we are planning to assess in one week and do an ACL surgery if needed. Overall, had I taken my dog to a different er vet it may have ended tragically. The wait was longer than you'd like and at first unsettling but they do treat by priority and knew she wasn't at risk of dying night one. To help comfort her during the long wait they gave pain meds and comfortable waiting place. Secondly, for all the work she had needed and several surgeries it is affordable. More affordable than many normal vet visits have been. Thank you to the staff and doctors here for helping molly survive and continuing to give her great care as she recovers.

    Barry P.

    I took my doggie here because I had done everything possible to make his life tolerable. It was late on Friday night and they had emergencies going on. I was there sobbing to have my best friend put down. From the office, to the techs, to the doctor, they were extremely kind and compassionate. As horrible as this experience was, they made it as good as they could. They put a beautiful quote on the box and wonderful paw and nose prints on paper. I felt like they cared about me and my dog. I just want to thank them for how they perform their job.

    Proper service from ANOTHER vet and wrapped as it SHOULD have been but wasn't. Service NOT provided by MEDVET.
    Vanessa Q.

    Heads up, this will not be a pleasant review. And let's get one thing out of the way--I am no Karen by any means. Frustration. So much frustration with this vet hospital! To be fair, I do not speak to their character or demeanor as I did not specifically work with them, my husband did. He said they appeared kind and caring, but here's my frustration. They did not communicate at all and left us hanging. SIX HOURS and WE had to call THEM twice in between that time frame to get any kind of word on what the status was. I get it, critical takes precedence and with one vet on call that will take some time. SIX HOURS waiting around, though? Not to mention, I feel they did some unnecessary steps for what his laceration needed. He wasn't dying. They ran bloodwork when we asked not to. Were they sweet to him. Probably. Did they take care of him? Not really. The stitches came out, if there even were stitches to begin with. I couldn't tell because I was so frustrated and bleary eyed from not going to bed till 2:30am. They didn't even WRAP IT OR BANDAGE IT. The next day, I didn't see stitches and his wound was open again. Thinking they pulled out even though we followed instructions. $500 later and I'm now having to spend more money to get it fixed properly. Want to know the difference? Final price for current treatment is $155.12 and he's fixed up, BANDAGED and ready to go after only 2 hours max with 2 phone call updates and one from the vet himself! This also included critical patients cause I inquired. Message me if you want to know who to go to next time. Hard pass MedVet. You got my arm, I'll keep my leg. One star for them being pleasant, according to my husband, and I'll be kind to give another star as props for keeping my dog alive.

    Andrea B.

    We took our sweet Marley here when she suddenly went lethargic, vomiting, and was struggling with every breath. We thought she had passed on the way there but was still alive when they were waiting for her and put her on the gurney. They immediately took her back. When the vet came in the room and told us he was very sorry but she had passed he also told us WHY she passed and he wasn't charging us for finding out WHY she passed away. She had a tumor on her heart (which we didn't know) that ruptured causing a pericardial effusion. Thinking your dog is healthy and they die suddenly is very traumatic. They helped ease this traumatic event for us, and to top it off the Urn and paw print we ordered were so beautiful! Thank you for taking care of our sweet baby in her time of need we are so thankful you were there for us!

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    2 months ago

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    2 years ago

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    11 months ago

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    1 year ago

    Horrible place. Made me drive back several times with empty promises only to deny my dog. Wasted effort. Shame on this place

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    3 years ago

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    1 year ago

    Super helpful staff, and a very kind vet. Thank you all for how incredibly kind and helpful you were with our puppy!

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    6 years ago

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    Page 1 of 2

    Ask the Community - MedVet Northern Utah

    Review Highlights - MedVet Northern Utah

    From the office, to the techs, to the doctor, they were extremely kind and compassionate.

    Mentioned in 5 reviews

    Read more highlights

    Mountain West Veterinary Specialists

    Mountain West Veterinary Specialists

    (63 reviews)

    I have had two of my dogs treated at this location. They have specialists on staff that can handle…read moreissues that a neighborhood vet is not equipped to treat. When I first started coming here on referral from my regular vet, the owners were not allowed to go inside due to the pandemic. Upon arrival, I had to park in a numbered parking spot out front, call the number on the sign, and someone would come out and take my dog inside to see the vet. The vet would then call me to discuss the appointment findings and the recommended course of action. Once the visit was complete, the tech would bring my dog back out to me. More recently when I've visited, I was able to go inside with my dog and wait in an exam room. However, when the vet examined my dog, the tech would take my dog to another location where I was not present to see what was happening. I prefer to be with my dog during the visit. My latest visit was because my dog had a serious issue, and we ended up having to make the hard decision to put her down. Mountain West performed the procedure in a special bereavement room with a couch. It was nice that they separated me from the busy exam rooms and waiting room of the facility for this painful process. During all of my visits, the staff were friendly and accommodating. A few things I wished were different are that I have always asked but never received a printed copy of the visit summary for my dogs. They are very automated and seem to prefer to not print anything. And it is hit and miss with getting the summary via email also. Also because they are an emergency facility, they post on the walls and doors that there may be a long wait due to possible emergencies coming in. I usually have waited no less and 1 hour and as much as 5 hours during my appointment. There does not seem to be a option for a quicker turn around.

    My puppy was listless and could not stand, unresponsive at times. My family vet is fantastic and…read moreafter running some tests he recommended going to this ER trauma center. The minute we arrived they immediately took care of my dog; from the medical assistants, front office personnel and major kudos to Dr. Jess! This group of professionals showed such care, kindness, and compassion, keeping me informed about everything. I am pleased to say my puppy is back to being happy and healthy thanks to this great healthcare group as well as my family veterinarian, Dr. Grover. What a blessing to have this great team in our area! I definitely give them five stars!

    Pet Emergency Room - This is what my dogs paw looks like I've taken him to Roundy in but this has been going on since the 4th of July

    Pet Emergency Room

    (11 reviews)

    I would give this emergency vet zero stars if it was possible. I have taken my French Bull dog here…read moreon three separate emergency occasions to be turned away every time. They girl at the front desk will not even allow me to tell her what is going on before she says the vet is to busy and handing me a list of other places to go. I could understand the busy excuse if it happened once but three different times is ridiculous. Don't label your company as an emergency service if you're not going to help all animals in need Or provide emergency service. So unprofessional. My recommendation is advance veterinary clinic on 3300 south and about 1000 east. The vet techs and doctors there are absolutely amazing and I've never been turned away no matter how busy. If you care about your pets steer clear of this place.

    My elderly cat had been losing weight, didn't want to eat, and had a sort of occasional hacking…read morecough. She started to have extreme trouble breathing tonight and was in a miserable state, so I drove her over there after midnight. She was at the end stages and I had to make the hard choice to end her suffering as humanely as possible. Staff was absolutely kind and understanding and let me spend time with her before, during, and after the procedure. She died very peacefully. I am so grateful for the professionalism and compassion at the Pet Emergency Room. My heart is broken but at least the suffering is over for my dear kitty who I have loved and cared for since the day she was born.

    MedVet Northern Utah - vet - Updated May 2026

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