Oh the horror of coming home to a hot, hot, hot house! My air conditioning system was not working…read more I called what I thought to be my faithful heating and a.c company only to learn their salesperson did not advise that when replacing the air handler 18 months ago, the condenser should have been replaced along with it. The new law is both must match. To make a long story short, there was no way I was ripping out a practically new air handler. And old faithful was uncertain if they could locate a compatible condenser. A client recommended Hofmeister to the rescue. From the moment I called, I knew I was in capable hands. Nancy, who answered the phone is nothing short of fantastic. Knowledgeable, calm and efficient. Sean, the air conditioning maestro is amazing. Nancy was able to locate a compatible condenser within 2 hours. Sean came to thoroughly check my entire air conditioning system for compatibility. Where do you get service like this today? You don't. Unless of course you call Hofmeister. If you are reading this review and need heating, plumbing or a.c. service...your search is over! Lucky You! Be sure and ask for Sean! You won't be sorry!!

great work - snaked out my drain and came over the same hour I called and charged extremely fair…read more In today's economy its tough calling a plumber but Hofmeister makes it easy!

It was one of those crazy 98 degree days in this summer of 2025...and the A/C decided to stop…read moreworking. One call and they responded within the day. They got it functioning within a few minutes. Here's the crazy part...it stopped again the next day. So another call, another visit. They gave us gave us the real news. Quick repair or full replacement. Since it was not our building, we elected to service the current system. I will definitely keep them on speed dial for the winter months!

Rob (owner) came out himself to investigate a call I made on Monday that our steam boiler was not…read moreworking properly, he accessed we'd need a new one and said it was corrode. Let's face it, spending that $ for the stuff you cannot see is never fun but Rob gave a good fair price. His techs - Mark and Robert -were here all day and did not stop until job was done, checking to make sure it was working properly and explaining the system to us so it can function for years to come. They were cordial in working in masks in this trying time (and with us wearing them in our home as well to protect them). Removing the old furnace was a task in itself as it easily weighed OVER 500 lbs and had to be broken up in two pieces to get out of our basement! I had used DB prior to for our annual AC checks, but this is the first big time job and couldn't be happier. Great service all the way around.

Work done - Replaced a leaking Water Heater and added an expansion tank…read more B.Z. uses Bradford White tanks which was a plus for me; I am a research geek before I buy and wanted B.W. Do your homework folks and don't respond from crisis mode. Model = Bradford White High Efficiency Gas Water Heater (250H6n) = 4.4 gallon Thermal expansion tank The initial request for an estimate: We called in the afternoon, Bryan (the owner) came out nice and early the next morning. He gave us a quote "on the spot", no smoke and mirrors or I'll get back to you. Pricing: I bid out the job to several companies and B.Z. was VERY fair and worked with us on all my options. Responded to any/all changes until we reached the actual setup I wanted. Customer Service: Guys were respectful and even had a sense of humor. There was also a mixup with the expansion tank given by the supplier; was smaller than what I ordered. When I noticed and let the guys know; Bryan himself showed up to deliver the correct size tank. He/they didn't choose to try and sell me on why it doesn't matter or any other bs. I truly appreciated the just get it corrected approach Bryan took. The install: Work began the next day after I signed. Clean install, they addressed any code violations and all seems well so far :) We will be using B.Z. again in the future and would recommend them to friends as well. If my experiences change I will be transparent so everything is accurate. Really hope this helps someone when they need it.

Came quickly Professional service. They found the issue…read morequickly and solved the problem.

I have been recommending this company for years. Brian O'Neill is been in business for a long time…read moreand that means a lot. You have to be good at what you do to achieve longevity. As a real estate agent, I work with contractors all the time and recommend them to my buyers and sellers. I've never had one complaint in I'd say, close to 20 years. Last week was yet another example. A homeowner called me up for help. Her mom passed away and she was clearing out the house to get it ready for the market. It was a hot day and the central air suddenly quit. She's not local and didn't know who else to call because other contractors she'd been told to call were either unresponsive or seemed to be not all that forthright. The company who had been servicing the house forever seemed to be the worst - took a quick look and told her the entire unit needed to be replaced with a staggering bid amount. Of all the contractors who came, Brian was the only one who told her that she did not have to replace the entire unit. All she needed was 1 part. The cost difference on this? Tremendous. Please note that when she called Brian, she'd told him that an estimate for replacement was needed. While my client was surprised, I wasn't. I've heard stories like this about O'Neill Contractors before. My experience with them is that they do excellent work and are highly ethical. It's no wonder they've been in business for a long time.

terrible customer service. Lack of response. Overpriced. Just make sure to get other quotes before…read moreyou say yes.

Brett is our HERO!…read more We lost heat in our apartment on the coldest night of the year, just a couple days before New Year's. Real-feel temperatures were in the single digits and negative degrees, so lots of people had frozen pipes and plumbers were nowhere to be found -- backlogged for days. I was dialing every place I could find on Yelp. I was jerked around bad by the bigger guys. Finally, I gave this place a call around 8:30pm on that very desperate Friday night and my call was forwarded directly to Brett's cell phone; he's the CEO. He was out on another job at the time. I described the problem, and Brett suggested we FaceTime so he could see our boiler and try a couple of very basic things with me on the phone to try to get things back up and running. (We're a ways outside his usual service area, and it was a busy night -- so he didn't think he'd be able to get out here. But he wanted to see if he could help.) When I couldn't get it going over the phone, he said "I'm coming out there tonight. We're gonna get your heat back on." Around 9:30pm on that bitterly cold Friday night, Brett showed up with his gear and didn't leave until the job was done after midnight! He was determined to get our heat back on. And he did! Oh, and then he went to another job after he left us at midnight! He's the owner of the business. It was now Saturday morning. But he had folks in need and didn't want to leave them hanging. We can't say enough about Brett. We're so thankful to him and would give this place 100 stars if it was possible. There should be more people and businesses that care about others the way Brett cared about us that night. Please, please support this small business! We are SO happy we did.

This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

I'd definitely recommend this business. Unfortunately we had to use them a few times, as we have…read morean issue with water in our basement at times. (Tree roots are getting in...) Each time they have arrived with a team, and was able to snake the drains. I'd definitely recommend this business. They reply to messages quickly, and made an appointment to be at my home in a few hours. The prices charged are also fair.

Was very pleased with the service and care provided by this team- they arrived in less than 30…read moreminutes and assisted with a very stressful situation with ease, calm, and knowledge. Highly recommend!

Atlantic mechanical came to service my outside air-conditioning unit. My house is 2000 ft.². I only…read morehave one unit. They ran a hose through the outside unit and they changed the filter. They charged me $559. I totally feel that was a rip off. They were there for maybe 30 minutes Maria from Parsippany.

A warning to all current and future customers: they have no emergency services off hours…read more We have used them for years for scheduled maintenance visits, however, when we needed them most on a Saturday at 4:30pm in January, when our heater broke, I was astounded to call and get an answering service and NO emergency line. I left a message in hopes they would hear my urgency and call, but it was at 9am the next day. Needless to say, we are switching to a company that can provide service when we need it.

The best service ever!. Quick to respond, Techs were great! Our faucet problem was easily fixed. We…read morewould highly recommend Churchill for their knowledge and outstanding service! Judy M.

I had a water heater problem this morning and I called Churchill. I got a very nice person on the…read morephone Kelly, who was able to schedule me with an honest person Luke to fix my problem. I have used Churchill before and they're very honest and reliable . unlike other companies, their employees do not work on a commission . I recommend Churchill very highly