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DB Heating & Cooling

4.7 (25 reviews)
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Services - DB Heating & Cooling

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

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Review Highlights - DB Heating & Cooling

Let's face it, spending that $ for the stuff you cannot see is never fun but Rob gave a good fair price.

Mentioned in 6 reviews

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Peace of Mind Plumbing & Heating

Peace of Mind Plumbing & Heating

(85 reviews)

Delayed in writing this review. My Boiler was leaking, and I spent 3 months with my add-on…read morehomeowner's insurance. It was a nightmare; they sent five different HVAC or plumbing companies. When I called insurance to find the next step, I was told they have to send it to another company, for some reason. It came to a head at the end of September, and they finally agreed to just pay a base fee for coverage based on the plan. Prior to this, NO MENTION of a cap payout prior! They provided a quote and phone number to do the job from one of the plumbers who came out. It was an LLC. When I searched the phone number, it was linked to a plumber and a driving school! Needless to say, did not go with them. Now, the reason we are here... along came Peace of Mind plumbing. Mike arrived as promised, quoted the job, and provided a date to install, no fuss, no muss. The installation date came, and it was magic. From the delivery of a new boiler, the breakdown, the tow-away of the old unit, and the installation, everything was flawless and clean. The "Peace of Mind" team worked as an artistic swimming team (including music). It was a pleasure to see the teamwork. A shout-out to Mike and his team. Enrique S

We've used peace of mind plumbing last year and had to call them again recently. Michael came this…read moretime and he was honest, professional, and really took the time to figure things out. This time, it turned out to be a main sewer line issue, which they don't handle, but they were kind enough to snake other areas for us to make sure and even gave us a solid recommendation for someone who could help. We really appreciated his honesty and how helpful he was. Plus, when we used them last year, their pricing was very reasonable. Definitely a company we trust and would recommend!

Professional Service

Professional Service

(17 reviews)

I have nothing but positive things to say about Emad (Ed) and Sam. I have had them come for hot…read morewater tank installations, pool filler pipe replacement, leaks, AC unit replacement, furnace malfunction, etc. I have used them for 6 years in Saddle River. I've been a homeowner in Bergen County for 20 years and have used various plumbers. Yes, some are cheaper, but I find them less dependable and less available. Then you have folks that have a big fleet and crew, dependable, but a massive price tag to match. With Emad, you're getting the responsiveness and professionalism of a large plumbing company for a small premium. He is extremely responsive, diligent, honest, and excellent at his job. If he can help me out with tips and facetime over the phone while he's busy on another job, he will. Last night I had a plumbing issue with my shower, and he came at 11pm after a full day's work to take care of it. He goes over and beyond. We need more professionals like him.

I can't believe I accidentally went with this company for something after I had already given them…read morea 1 star review. I had another 1 star experience with them. Our boiler stopped working and I gave these guys a call. They came over on short notice and just pressed a reset switch (I swear the switch was basically hidden and could only be found by someone who knew exactly where to look). The company is based in my town and they were gone in less than 5 minutes but charged $80. What I found strange is they put their hard-to-remove stickers on my boiler and water heater (neither of which they installed or did any work on). Later that day the boiler started smelling like gas so I called these guys back up. They refused to come back out to look at the boiler and told me with 100% certainty that my issue was with my chimney. They warned me of shady chimney companies so I asked if they had a company they could recommend and they didn't. I called a well rated chimney company who told me I needed a chimney liner and also told me that my boiler issue would be fixed if I paid them to re-line my chimney. The night before the chimney company was set to start working on my house Professional Service called me to check in. When I told them we were going to get the chimney work done, they asked me how much they quoted and when I told them, they said they had a company who could do it cheaper. I reminded them I specifically asked if they had a chimney company they could recommend earlier and they didn't. I told them it was too late to change our plans. A day after we spent thousands on a chimney liner our boiler continued to have issues. That's when I realized out that our trusty plumber (Peace of Mind Plumbing) also does heating. I had him come over and he showed me proof that the boiler had actually cracked from the inside and needed to be replaced. If I had just gone with Peace of Mind in the first place I could have avoided a lot of unnecessary time and expense paid on the wrong solutions to our issue.

Paramus Plumbing & Mechanical

Paramus Plumbing & Mechanical

(68 reviews)

Brett is our HERO!…read more We lost heat in our apartment on the coldest night of the year, just a couple days before New Year's. Real-feel temperatures were in the single digits and negative degrees, so lots of people had frozen pipes and plumbers were nowhere to be found -- backlogged for days. I was dialing every place I could find on Yelp. I was jerked around bad by the bigger guys. Finally, I gave this place a call around 8:30pm on that very desperate Friday night and my call was forwarded directly to Brett's cell phone; he's the CEO. He was out on another job at the time. I described the problem, and Brett suggested we FaceTime so he could see our boiler and try a couple of very basic things with me on the phone to try to get things back up and running. (We're a ways outside his usual service area, and it was a busy night -- so he didn't think he'd be able to get out here. But he wanted to see if he could help.) When I couldn't get it going over the phone, he said "I'm coming out there tonight. We're gonna get your heat back on." Around 9:30pm on that bitterly cold Friday night, Brett showed up with his gear and didn't leave until the job was done after midnight! He was determined to get our heat back on. And he did! Oh, and then he went to another job after he left us at midnight! He's the owner of the business. It was now Saturday morning. But he had folks in need and didn't want to leave them hanging. We can't say enough about Brett. We're so thankful to him and would give this place 100 stars if it was possible. There should be more people and businesses that care about others the way Brett cared about us that night. Please, please support this small business! We are SO happy we did.

This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

DB Heating & Cooling - hvac - Updated May 2026

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