I have nothing but positive things to say about Emad (Ed) and Sam. I have had them come for hot water tank installations, pool filler pipe replacement, leaks, AC unit replacement, furnace malfunction, etc. I have used them for 6 years in Saddle River. I've been a homeowner in Bergen County for 20 years and have used various plumbers. Yes, some are cheaper, but I find them less dependable and less available. Then you have folks that have a big fleet and crew, dependable, but a massive price tag to match. With Emad, you're getting the responsiveness and professionalism of a large plumbing company for a small premium. He is extremely responsive, diligent, honest, and excellent at his job. If he can help me out with tips and facetime over the phone while he's busy on another job, he will. Last night I had a plumbing issue with my shower, and he came at 11pm after a full day's work to take care of it. He goes over and beyond. We need more professionals like him. read more

I can't believe I accidentally went with this company for something after I had already given them a 1 star review. I had another 1 star experience with them. Our boiler stopped working and I gave these guys a call. They came over on short notice and just pressed a reset switch (I swear the switch was basically hidden and could only be found by someone who knew exactly where to look). The company is based in my town and they were gone in less than 5 minutes but charged $80. What I found strange is they put their hard-to-remove stickers on my boiler and water heater (neither of which they installed or did any work on). Later that day the boiler started smelling like gas so I called these guys back up. They refused to come back out to look at the boiler and told me with 100% certainty that my issue was with my chimney. They warned me of shady chimney companies so I asked if they had a company they could recommend and they didn't. I called a well rated chimney company who told me I needed a chimney liner and also told me that my boiler issue would be fixed if I paid them to re-line my chimney. The night before the chimney company was set to start working on my house Professional Service called me to check in. When I told them we were going to get the chimney work done, they asked me how much they quoted and when I told them, they said they had a company who could do it cheaper. I reminded them I specifically asked if they had a chimney company they could recommend earlier and they didn't. I told them it was too late to change our plans. A day after we spent thousands on a chimney liner our boiler continued to have issues. That's when I realized out that our trusty plumber (Peace of Mind Plumbing) also does heating. I had him come over and he showed me proof that the boiler had actually cracked from the inside and needed to be replaced. If I had just gone with Peace of Mind in the first place I could have avoided a lot of unnecessary time and expense paid on the wrong solutions to our issue. read more

I highly recommend Ed and his partner. They helped with several plumbing issues and were very knowledgeable, clean and responsive. Thx Guys!

We've used Professional Service a few times now and couldn't be more satisfied. They even came out to our house one night in the middle of a snowstorm to fix a leaky water heater! They are extremely professional, knowledgeable and reliable. Highly, highly recommend them! read more

My 24 years old Peerless cast iron boiler quit on me, on a cold winter night (of course!) I called the "Professional Service" brothers after rejecting an expensive replacement offer I got the same day, from Sears. The Sears salesman was a nice smooth talker, but he was definitely planning to take advantage of the emergency situation. Besides, I don't care much about fancy Powerpoint presentations, when I have a broken boiler and it's below freezing outside! Far from having the same feeling with the "Professional" brothers! They were available for a home visit at 10pm, the same night. They were straight to the point, quoting a decent replacement price, from the very beginning. The next day, before noon, they had all equipment and materials ready for installation. By 10pm, they finished installing my new 105k BTU Thermoflo boiler (see attached photo) and I can enjoy again a warm night sleep. I am pleased with the clean job they did. Really professional indeed! Moreover they are also friendly, open and pleasant to talk to. Recommended! read more

Professional Service - Installation done by Professional Services - Plumbing Near Me

I rarely give 5 stars but Ed and Professional Service Plumbing earned them. Showed up on time, answered every question I had and checked another HVAC issue I had in my attic. Gave me so much time and info. The price was fair, the work was neat and they didn't leave till everything was perfect. read more

Called on a Saturday and two plumbers were sent to my house within a few hours. Professional, efficient, and courteous service. What a pleasant experience. Will definitely use them again if I have plumbing needs. read more

Edi is an angel. I called him to help me out with a broken AC and he came within an hour and fixed it for a reasonable price. He was fast, professional, and we will be calling for everything we need from now on. ***It's AMAZING to finally have someone we can call who we TRUST to help us with repairs. THANK YOU, EDI & PROFESSIONAL SERVICE!!!! read more

Ed was amazing. This company deserves more than 5 stars. I had a leaking sink drain/trap. He was at the house on a Saturday afternoon within 45 minutes and charged a very fair price. No other company could be bothered with the small job on a Saturday. Well, he's got my business from now on! Thank you again. read more

DO NOT be deceived, quick response yes, Sat/ Sun or Holidays yes ! No extra fee , YES ! But there is a catch. He came to change a thermocouple in the furnace, ( Pilot would not stay on ), price : $ 175 cash, fair right? maybe. Next call needed to replace a loose faucet in master bathroom with a new one, I get a designer sink faucet for 149$, ( I could have done it myself, but needed receipt for the new buyer ). The owner/technician comes, spends 10 -15 minutes to put the new faucet, price 400 $ !!!!, Slam, rip off, could not believe it............ Tried to get explanation, but of course........bla, bla...."that is the ongoing price ...". Do NOT be deceived, Would never call these questionable " 5 star ' non professional service. read more

I highly recommend using them for your plumbing, heating or air conditioning needs. They installed an outstanding air conditioning system for me in the summer and removed the old one, their work is meticulous and they do the right job the first time. No second visits. Friendly, detailed, fairly priced and on time, what more could you ask for? They are also VERY clean, no mess left behind and when they come in the house, they always cover their shoes. read more

Ed was absolutely terrific! We are renting a house in Allendale for the month of July and one night we could not shut off the shower faucet. Over the phone Ed helped me locate and shut off the main water valve. He then came promptly the next morning to diagnose and fix the problem. The cost of service and replacement parts for the broken shower faucet was very reasonable and has been working perfectly since he was here. I would recommend Ed to everyone! read more

I highly recommend using Professional Service for your pluming & heating needs. We used their service last week. They were on time, reliable, friendly & they get the job done the first time. Emad is awesome. Thank you. read more

Edi was amazing. He saved us big time. He came out within an hour of getting our emergency call to fix our air conditioner on the hottest day of the year. Saved me from taking my babies to a hotel. Super reasonable. Super nice. Super professional. We will be calling for everything we can. read more

Fast and efficient I recommend it for everyone's needs plumbing ,heating and cooling.(: thank you

I have collected so many plumbers' phone numbers over the years- going to delete them all ! This is the plumber you want to deal with. It's a family business with a solid reputation they want to maintain. The company is like no other - you call, someone calls back promptly and then arranges when to look over what needs to be done. If basic, the parts are usually on the truck and the job is completed in one visit. If something needs to be ordered, you are kept updated on when parts have arrived and a return visit can be made to do the job. You do pay for this quality service, but well worth it. Work is neat, service is friendly. read more

Perfect, professional and reliable service. Responded very quick even outside regular business hours. Very customer focused.

One of my radiators did not heat up. So I called, and someone came in pretty soon. But it turned out to be the valve not opened properly. The person asked for $270 for taking the valve off and going to the basement to see the boiler. I don't recommend it. read more