Unfortunately, I did not have a good experience with this business, particularly when it came to communication, punctuality, and customer service. I originally booked my first appointment and, without my authorization, my appointment was rescheduled. I kindly asked if it could be moved, and she accommodated me. I normally would not have continued booking with someone after an experience like that because punctuality and customer service are very important to me. However, she was offering a deal, and since I was preparing for my wedding, I decided to purchase three additional visits. Unfortunately, the same issues continued. My appointments were repeatedly rescheduled, and there were also occasions when she was late. Since I work during the day, my appointments were in the afternoon, and I often felt rushed, as though she was trying to get out as quickly as possible rather than providing a relaxing experience. I was also given a gift card for her services, which I decided to use for my final facial before my wedding. The work itself was not necessarily bad, but I did not feel that it was her best work or that the overall experience was worth what I had paid. I also booked an appointment for my fiancé because I decided to use the gift card toward a facial for him. He had never had a facial before, so I expected the process to be explained to him and for him to be guided through what to expect. Unfortunately, that did not happen. He left feeling more stressed and anxious than when he arrived. He also did not receive all of the services that had been paid for. For example, when it came time for the neck massage, he was told, "You didn't take off your shirt, so I can't give you the neck massage." As a first-time client, I don't think it is reasonable to expect someone to know what they are supposed to remove or how to prepare without being told. The final experience was unfortunately the most disappointing. I had a facial scheduled for the week before my wedding, and at 2:00 PM on the day of my appointment, I received a text saying that something had come up and that she needed to cancel and reschedule my 4:30 PM appointment. At that point, I decided I had enough. I canceled the appointment and did not even ask for my deposit back. I want to be clear that I am not saying she provides terrible services or that every client will have the same experience. However, for me, the repeated scheduling changes, lateness, lack of communication, and overall customer service made this a very frustrating experience. Especially when I was preparing for my wedding, I needed someone I could rely on and feel comfortable with. Unfortunately, I would not return or recommend the service based on my personal experience. read more

Stephanie is awesome! Great facial, she allows a space to be fun and energetic or quiet and relaxed. Felt super comfortable with the service she provided. Loved the results, will be returning. Worth the investment! read more

Stephanie is absolutely incredible. I booked a facial and teeth whitening and from start to finish the experience was amazing. She is so knowledgeable and attentive and made me feel completely comfortable the entire time. The facial left my skin feeling refreshed, hydrated, and glowing and I noticed an immediate difference in the texture and overall look. The teeth whitening was just as impressive. My smile is so much brighter and I could not believe the results after just one session. What stood out even more was how much care she put into the experience. She explained everything step by step, made sure I was relaxed, and even followed up with detailed aftercare instructions which I really appreciated. The atmosphere was calm and welcoming which made the appointment feel like a true self care experience. I walked out feeling confident, cared for, and so happy with my results. I highly recommend her services to anyone looking for real quality care and I will definitely be back. I will be back!! read more

Stephanie is the best! Super friendly, always answers messages right away, and knows exactly what she's doing. Her energy is amazing--so positive and welcoming--and she always makes sure I'm comfortable. My face has never looked better, and her playlist is . Kind, talented, and full of good vibes--can't recommend her enough! read more

Stephanie is the most wonderful being ever. I've came around to booking a facial with her after seeing one of my past pilate's instructor. It has been awhile I haven't had a facial and I can't never find someone who takes good care of you. So my first facial with Steph went amazing! She took super care of me and I came out glowing. Now it's been 2 years I want to say and I still get things done with her. She's amazing and she is so passionate on what she does. Always a good vibe with her! :) read more

I met Nirvana Skin at a event and from there i won a free Facial, We booked my first facial with her and averything was amazing ,She has a lot of knowledge in skincare and in the medical field as well thats a big plus ! i love the place its so nice relaxing . She will be my Esthi girl! read more

Nirvana Skin - Nirvana Choice Pick , with Dermane - Skin Care Near Me - Rancho Cucamonga, California

I've now seen Stephanie 5 separate times now for extractions, facial, teeth whitening, and micro needling and absolutely recommend her for any service. Stephanie's space is clean and cozy and she makes you feel like you're visiting a friend while also being professional and informative. She is also always having incredible deals - what more can you ask for. read more

Nirvana Skin - Prepping / numbing for micro needling - Skin Care Near Me - Rancho Cucamonga, California

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Stephanie was amazing! Such a sweet person. She sat down with me and discussed my skin concerns and shared a little about everything to be done and some skin advice. She gave me a nice relaxing facial, it was pretty much my first facial but it set the standards high. Definitely coming back and highly recommend! read more

Nirvana Skin - Skin Care Near Me - Rancho Cucamonga, California

I have feared getting a facial for years! At 29, I finally pulled the trigger and let me just say it's the best decision I've made in a long time! My face feels amazing and I now have a legit face regime! Steph is stuck with me for a long time! read more

Nirvana Skin - Studio - Skin Care Near Me - Rancho Cucamonga, California

I decided to visit Nirvana Skin Co to try teeth whitening for the first time. Steph made me feel super comfortable and I loved the vibe of her place. Her space was clean, smelled amazing and looked very professional. Not to mention the services are very affordable. I am scheduled to go back for a check up. 10/10 read more

The booking was easy. Stephanie was attentive, professional and educated in her field. The experience was absolutely relaxing and effective in the facials and extractions. The best in Rancho Cucamonga. Myself alongside my team will see you monthly. read more

My skin is glowing! I've been going to Stephanie for a few months now and have been getting so many compliments on my skin! As someone who's always struggled with adult acne feeling confident in my skin is everything. I'm so grateful for the work she does & I love her cute place, warm personality and knowledge in the industry. Highly recommend you go see Stephanie at Nirvana! read more

Nirvana Skin - Skin Care Near Me - Rancho Cucamonga, California

I had such an amazing experience with Stephanie. It's been years since I've had a facial, and this was such a treat! Not only was Stephanie the kindest person ever, but the service she provided was amazing! My face feels so much lighter and breathable. My skin is glowing and now I feel a bit more confident in a bare face! Thank you Stephanie, I will be coming back soon! read more

Stephanie is such a sweet heart! I found her page on Instagram and am so happy that I did! I loved how her suite is so cozy and gives such a vibe when you walk-in. I got the microneedling and a dermaplanning and am excited to see my results! The whole time Stephanie and I were talking and had many laughs and I left feeling like a made a new friend I am so excited to go back and see her again! read more

I had the best experience with Stephanie! I've never had a facial before and she made me feel super comfortable. My skin is very sensitive so I was a little worried about would happen afterward but I had no negative reactions! Her space is also very clean and inviting. I'll be back for sure! read more

This place is such a vibe! I got my teeth whitened from Stephanie and she just made me feel so comfortable and at home! My teeth got ten shades whiter and I am so pleased with my results! The salon is immaculate and aesthetic! I enjoyed the peacefulness while getting my teeth whitened. Stephanie is very educated in what she does and explains everything in detail of what to expect and how the process of teeth whitening goes. I highly recommend if your looking for your teeth to be whitened! read more

Nirvana Skin - My teeth where bad! I'm so happy with my results after teeth whitening!! - Skin Care Near Me - Rancho Cucamonga, California

Steph is such an amazing at skincare, teeth care and healthcare she has treated my acne prone skin and it is now so nice and smooth and clear! she has whitened my teeth and they are so freaking white! I get sooo many compliments now! she truly cares about her craft and makes you feel so comfortable at the same time. Truly recommend read more

Stephanie is amazing! First time getting my teeth whitened and I can't believe I waited so long! She's so flexible and warm. Got so comfortable I'm pretty sure I started snoring lolol also my teeth look great and she's highly knowledgeable about her treatments and products. If I remember correctly it was all natural and VEGAN ! Yes please. Did I mention the deals ?! Wow! Love love! read more

Highly recommend! Stephanie, the business owner, is so incredibly talented and knowledgeable. She's warm, welcoming, explains everything as you go, and you can tell she really is there to give you the best experience possible with great results. I went there to get my teeth whitened and I am so happy with my outcome. I will definitely be back soon for a facial and other services. read more

Nirvana Skin - Skin Care Near Me - Rancho Cucamonga, California

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I had such a wonderful experience! I followed Nirvana Skin Co on instagram and the owner DMed me and was immediately friendly and informative. She was able to book a very last minute teeth whitening and personal facial (within two days which was amazing). Both procedures were individualized and attentive. Everything down to the smallest detail such as the products used to even the music played was customized to my preference. I had such a wonderful experience and I will definitely go again! My teeth came out much lighter (even after requesting the sensitive gel) and my skin came out hydrated and somehow pore free). After the procedures I was given free samples and a little at home care kit. I would 100% say that everything was worth the cost. Give this small business a try! read more

My experience with nirvana was amazing. I had been interested in whitening my teeth for a while, I finally decided to do it and stumbled upon Nirvana skin, for the price I could not beat it. It is a beautiful location and Stephanie did amazing. She gave me a run down of how it would work, the products that she was using and continuously checked in with me during my teeth whitening treatment. I would definitely recommend! read more

I absolutely loved my experience. The esthetician, Stephanie was so welcoming, professional and kind. You can tell she really loves what she does. And very knowledgeable too! She accessed my skin and used professional products tailored to my skin's needs. I have really dry skin due to the weather change so I got the hydrafacial and that brought so much hydration and life back into my skin. I'm very pleased with my skin and will def be coming back! Oh and she gave me samples which I loved! read more

I visited Stephanie for a teeth whitening session and I couldn't be happier with the outcome! Her service was top notch and she was very knowledgeable about the products. The studio was very clean and zen like. She is very nice person and makes you feel comfortable through out the entire process. I'm looking forward to visiting her for other procedures in the near future and will definitely be a repeat customer. read more

Stephanie is such a beautiful spirit. She is so knowledgeable in all things about the skin and so detailed on the products specifically used for all my concerns! Her studio is so clean and beautifully put together. My skin was GLOWING and felt so refreshed! read more

Nirvana Skin - Hydro facial, micro needling facial, clear skin. - Skin Care Near Me - Rancho Cucamonga, California

Stephanie is amazing. I had my teeth whitened and a hydro facial my skin is looking and feeling brand new. My teeth are insanely white I will never stop smiling. I am a 2 lattes a day kind of girly and never thought I could achieve such a pearly whites. Will definitely be returning and scheduling monthly. Super affordable and such a warm inviting environment. Stephanie makes you feel right at home while being pampered. Thinking of breaking up with my boyfriend because of the princess treatment I received. read more

Stephanie is awesome! I had my first ever skin appointment today and she made me feel extremely comfortable in her space. I had the opportunity to start micro needling and the experience was truly amazing! Thank you Stephanie for the warm welcome and informative session on what this treatment can offer! Excited for this journey and definitely will be a returning client! read more

Nirvana Skin - After my first micro needling session! - Skin Care Near Me - Rancho Cucamonga, California

First time client and I would say, Stephanie is the BEST! She's very soft spoken, very welcoming and really try her best to ask me my concerns and she's a great listener too. When I first came in, she greeted me with a smile and introduced ourselves and telling me forehand what I'm going to expect before/after my first facial treatment with her. She's also gonna help you out what skin products are BEST for your skin and that's an A plus right there coz I used to have a lot of skin products but have no Idea which one is better for me. Thank you again Stephanie, I'll definitely recommend this to everyone who needs to pamper themselves. Promise, you'll not gonna regret! read more

Nirvana skin is the place you want to go if you want your skin glowing! Steph is a gem always makes you feel like home, all the products she used on my face for my facial I love and still love my skin after the service. You will not regret it! read more

Stephanie is the best. Great attitude she makes you feel right at home. My daughter loves her.

Honestly such an amazing and thorough spa and teeth whitening experience! Really cute and cozy studio! Stephanie did a great job at treating my facial concerns and skin type while using high-quality products (smells yummy too), will definitely come back again and bring friends!! This is your sign to check her out read more

So happy with the service, facility and most importantly the results. I had my teeth whitened and couldn't be happier with how white they are. read more