I'm writing this review as I just got home from my sugaring appointment…read more I am a loyal customer and have gone to different estheticians for Brazilian sugaring here - at their old Rancho location, the new Fontana location, and my first time here at the new Rancho location. I scheduled a last minute appointment with Claire (my usual esthetician) today. But it turns out she was unavailable and Max was there. I've gotten sugared by her before and wasn't really satisfied with my service as I realized I had a few open cuts / wounds due to the pulling of sensitive, thin skin way down there. So today my service was going well, we were having a great conversation then all of sudden a sugar pull and we both went dead silent for a few minutes. I already knew something went wrong. When we were done I knew I had some cuts down there. When I got home to pee I saw it. My lips looked like it had a big, open, popped pimple in it. And around it was pink and tender, like a cut. This made it difficult to wipe. I would post a picture but due to the area it is at, I am unable to. I would like to speak to a manager regarding this issues because this isn't the first time that's happened to me.

I had such a great sugaring experience here. Very quick, efficient, and comfortable all at the same…read moretime. Brenda took great care of me, made me feel so comfortable, and talked me through everything so no questions were left unanswered. I recommend coming here for high quality service and reasonable prices for any of your beauty needs!

I had the pleasure of having Ana wax me and omg she was so kind and funny and most importantly…read moregentle. The babe cave was so warm and inviting and just really great people all around. Thanks again!

This review is for eyebrow waxing only. I've started to…read morebecome a regular here. Great vibes, I'm in and out, and I love the way they do my brows. I look forward to getting more body parts waxed in the near future LOL

I love Abbey. I just found out she relocated. Called to schedule and she fit me in same day…read more Got everything I needed done and now that I know where she is, I will be back more frequently. Please call and schedule your appointments she has availability! The new place is more private so mainly one on one service.

Got my legs waxed for the first time. Abby did a great job and was very nice. The place is kind of…read morehidden, you have to pay attention to the suite numbers. She offers great prices.

Service requested: Lash Lift…read more Rachel was so nice, gentle, and patient. As I was lying down, I could tell how careful she was as she prepped my eyes and lashes. I recommend the lash lift if you're looking for a more natural and subtle look--or if you're just tired of using (and cleaning up) mascara. The facility was pretty clean and the service beds were comfortable. They offer discounts if you're a new client.

10/10 would NOT recommend. Gave them several photos of what I wanted. Told them clearly I wanted…read morenatural wispy look. Not heavy or thick. The girl took 3 hours just for me to have them remove them and leave with my natural lash because they can't look at photos or listen to instructions.

I love this Pretty Kitty location! Karen did mine today and she did a fabulous job! Please upgrade…read moreto the Extra Care! It's worth the extra $10. I have no swelling or itching!

I came to Pretty Kitty for my first-ever Brazilian and honestly... ouch. They used soft wax, which…read moreis absolutely not ideal for such a sensitive service. Please do your research -- reputable salons typically use hard wax because it's gentler and much less painful. I forgot the name of the girl who did my service, but she didn't make me feel comfortable at all. She was very quiet, didn't explain anything, and just pulled the wax without any warning or reassurance. For a first-timer, that made the experience worse. I really wanted to like this place, but based on my experience, I wouldn't come back for waxing services. Hoping they improve their techniques and customer care.

Hanna really is really great at her job! I've tried others but it doesn't compare to Hanna's work!…read more Delivers clean and NICE work. A+

I've come here for a few years now post covid but their prices are getting crazy. I get it's $65+…read morejust for the deluxe (idk the most expensive) pedicure with sugar scrub, paraffin wax, hot stone massage, but $20 extra for gel and $20! for chrome/fairy dust is crazy. Especially when chrome/fairy dust is literally just dabbed on. Like $2 a toe? Lol The lady's are great. Prices are crazy

First time waxing before my wedding and I was nervous, however I actually loved it so much I…read morequickly booked for my legs to get waxed the next day and she was able to fit me it :) it was a clean space and I felt completely comfortable!!! :)

I've had such a great experience with Christy! She is extremely professional, knowledgeable, and…read moreclearly skilled at her craft. From the moment I arrived at my first appointment, she made me feel comfortable and at ease, which really matters when you're getting such personal services like this. She took the time to explain each process, answered all of my questions, and made sure I was comfortable throughout the entire appointment. Wow, can't believe I have used her services for a year now. Her attention to detail and expertise really show, and the results remI excellent. I truly appreciate her professionalism and the calm, welcoming environment she creates. I highly recommend her to anyone looking for a skilled and trustworthy sugarist.

I just wanted to shout out Bhoomi at Bella's Threading because she is seriously amazing. 5stars…read morejust for her! Every time I come in, she takes such good care of me. Her customer service is always on point -- super friendly, patient, and she really listens to what you want. She's honestly so talented at what she does. My brows always come out clean, even, and exactly how I like them. You can tell she knows her craft really well. It's rare to find someone who's both skilled and genuinely kind, but Bhoomi is definitely that person. If you go, make sure you ask for her. She's the best!

They are always friendly and do a great job! Love coming here for my eyebrows and I love that you…read morecan make an appt online.

I can't say enough amazing things about Yasmine and her sugar waxing services! From the moment you…read morewalk in, she makes you feel so welcomed and at ease. Yasmine is not only professional but also so kind and sweet, which makes the whole experience so comfortable. Her expertise and attention to detail are amazing. You can tell she genuinely cares about her clients and takes pride in her work. Whether you're a seasoned sugar wax fan or thinking of trying it for the first time, I highly recommend going to Yasmine. She has completely changed the way I feel about hair removal, and I actually look forward to my appointments!

Amazing!!!! First time ever getting a Brazilian! I was scared but Yasmin got the magic hands!…read moreHighly recommend, great communication, service and just the vibes overall is amazing.

I had a consultation with Jenna for microneedling and I cannot express how knowledgeable and…read moreamazing she was at answering questions and making me feel so comfortable. It's my first ever going in for an aesthetic treatment and I'm just so grateful I got to have a consult for her. She has amazing energy and really makes you feel at home while giving you the most straight forward advice regarding skin concerns. I'm so excited to do my first microneedling treatment soon!

Buyer Beware I…read morehad my first Sylfirm facial two months ago and returned last Friday for my second treatment. I've spent roughly $2,000 here, purchased microneedling & Sylfirm(lied to that Sylfirm would help my under eyes) Shortly after I got home, I received a call from the front desk claiming I had an outstanding balance for a service I NEVER received. They insisted I had been given an Agnes treatment during this current treatment & then switched to my previous visit. That is completely false. This service was only discussed and recommended to me during my most recent appointment--and I clearly declined it because I want to wait and see my results first. Instead of correcting their error, I was told it was a "miscommunication" and that they would zero out the facial and exosomes I currently have on my account to cover a charge for a service I did not receive. Taking away services I already paid for to cover their mistake is unacceptable. This feels dishonest and extremely unprofessional. If you go here, protect yourself--ask for itemized invoices, confirm every service before receiving it, and keep your own records. I will not be returning.