This is my third laser hair removal appointment and every visit has been amazing. Desire at the…read morefront desk was very informative about all the treatments. The nurses have been very friendly and helpful. My treated areas are feeling so nice I can't wait to do other areas. Thank you SEV

I rarely leave a terrible review, but unfortunately, this experience was extremely disappointing,…read moreand I hope no one else has to experience the same thing. If I were rating the laser technicians alone, I would give them a 5/5. They were wonderful. Unfortunately, my experience with the front desk and management was very different. For those who are accustomed to the customer service at European Wax, I want to point out that the level of customer service here was not comparable. My concerns were primarily with communication, professionalism, and how my packages and account were handled. I saw that the front desk staff had placed not so nice notes on my file. I was also told that these notes could not be removed, which left me uncomfortable knowing that future staff would see them. When I brought my concerns to management, she acknowledged that customer service from the front desk has been a struggle, but I believe management also needs to take responsibility for properly training and supervising staff. When I asked to review the packages I had purchased, the front desk employee told me that I would need to remember a conversation from a year ago because she was also confused about what packages I had. When escalated to Management, she told me she was unclear about the "sales tactic" that had been used when some of my packages were sold to me and therefore could not provide much insight. That was very concerning to me. How can management not be aware of how packages and services are being presented and sold to customers? And when a customer questions something, they should not feel insulted or uncomfortable for doing so. Fortunately, I had a witness with me who was also dealing with her own issues during the visit. She witnessed how I was treated and the interaction that took place. Another major concern is how customers are informed--or not informed--when they run out of services in their package. I was told that it is entirely the customer's responsibility to keep track of when their package runs out. I understand that customers have some responsibility, but I believe better communication and customer service would go a long way. While I was there, another customer was informed only after her appointment and service that she had run out of her package and now owed money for the service. She was clearly caught off guard and became extremely upset. I felt terrible for her because she had not expected an additional charge, and she had been allowed to make the appointment and receive the service without being informed beforehand. Overall, I am extremely disappointed. The laser technicians deserve recognition for the quality of their work, but the front desk experience, communication, package management, and the way customer concerns were handled left me feeling uncomfortable and disrespected. I hope management takes this feedback seriously and focuses on better training, communication, and customer service so future clients do not have to go through a similar experience.

I had a tattoo removal treatment at LaserAway Victoria Gardens, and it was one of the best…read moreexperiences I've had so far. Barinder was amazing during check-in and provided exceptional customer service from the moment I arrived. RN Jessica and her trainee, RN Mindy, were professional, knowledgeable, and made me feel comfortable throughout the entire procedure. They explained everything clearly, answered my questions, and made the treatment as smooth as possible. The clinic is clean, modern, and welcoming, and the entire staff was friendly and professional. I highly recommend LaserAway Victoria Gardens to anyone considering tattoo removal. Thank you, Barinder, Jessica, and Mindy, for the outstanding care and service!

Updated review for Roxanne M. She's great at the desk. Always friendly and helpful. I have alot of…read morepackages with laseraway. I called the main line asking them to double check how many treatments I have left in each package. Spoke to 2 different people who both gave me different answers. They freaked me out as they left me thinking laseraway cheated me of my treatments aka my money. I ended up being transferred directly to Roxanne who I should've just gone to in the first place. She helped me by giving me the correct number of treatments I had left. Thank you, Roxanne!

Staff is always amazing and Service is top-tier always come out looking 10 times younger than I did…read moregoing in. The price is well worth the service and the satisfaction guaranteed J .Silver

My girlfriend and I went to Skin Perfect for tattoo removal and couldn't be happier with the whole…read moreexperience. From the moment we walked in, the staff made us feel comfortable and answered all our questions before we even started the process. The technicians were professional, knowledgeable, and clearly experienced -- they walked us through what to expect at each session and made sure we understood the aftercare so we'd get the best results. The clinic itself was clean and modern, and every visit felt efficient without ever feeling rushed. What really stood out was how well they worked with both of us individually, since everyone's skin and tattoos are different. They tailored the treatment plan to each of our needs rather than using a one-size-fits-all approach. We're both really happy with our progress so far and would recommend Skin Perfect to anyone considering tattoo removal. Great results, great people, and a genuinely positive experience from start to finish!

The most amazing office I have ever been to. Office is beautiful, staff 10 out of 10. And Noralyne…read moreis the Best. I used Juvederm ultra. I look amazing.100% recommend this place.

Great atmosphere! Met with the owner and she was fantastic and answered all my questions. Will…read morerecommend! 5/5

Everyone and Jade MD is superb. I'm treated like royalty each and EVERY time I come in for a…read moreservice. Grace is my fave but honestly all of the girls absolutely rock! #Customerforlife #bestmedspa

I found this place on yelp, I was super nervous for my first time getting injectables but Grace…read moremade me feel SO comfortable. I told her I wanted natural enhancements. She gave me Botox in my forehead and we did 1 syringe of juvederm in my lips. I really love the look. Not only did she make me feel comfortable but the place felt calm and VERY clean which is super important when getting any medical procedures. I will definitely be back! I've already recommended my mom to come next. Thank you Grace and Jade!

I came into this beautiful med spa in Rancho Cucamonga for a body sculpt consultation and to try…read moreEmsculpt, and had such a great experience. The space is super clean, welcoming, and just overall really pretty. Angela was so helpful and knowledgeable, she took the time to explain everything to me. You can tell they really care about their clients and the experience they provide. I'll definitely be back!

I always have a great experience here! The staff is super friendly, welcoming, and genuinely…read morehelpful. I met with Angela who helped me with well ness plan; detoxing, meal planning and workout guidance to support my weight-loss goals. This has become my go-to place for my beauty treatments, supplements, and vitamins. A big shoutout to the entire team for consistently providing such a positive experience and helping us feel healthy, confident, and youthful. Highly recommend!

They truly are the best! Clean office! Easy to make appointments! Rosa is so sweet and…read moreknowledgeable!

My reivew is always hones to help other girls find good places…read more about Inspired Med Spa is based on my personal experience : the service I got was " Dermaplaning Facial" it was with ROSA. I was seeing on time. Ana is so nice and accomodating, I had so many questions via Text and she was always polite and super understanding. The place is nice and clean, and the Facial room is as expected, Very clean and professional About ROSA and my facial: She is the best ! , she takes her time to explain wha she is doign to your face which is nice, also as she works on your face she tells you things you can do to improve and good tips for your skin. Rosa takes her time to make you feel comfortable and she is very delicate handling your face. My face feels nice and clean, big difference and is glowing i can see the difference of havin a good facial and skin routine. They also have some good skin products and I like the tinted sun screen lotion. I dont have to wear foundation witht his one looks nice and natural * Prices for the service after doing research are very good no complains * place is super nice and clean , very professional service *Ana and ROSA are amazing * they see you on time * they make you feel welcome . I totally recommend this place for Facials which professionals, I have not done any other services only Facial and that I can tell you 100% a good place to visit.

I've been getting Botox for a few years now, and after visiting several places, I can confidently…read moresay that Bella Aesthetics is by far my favorite. The experience and results exceed my expectations. If you're looking for a place where you can trust the professionals to take care of your Botox needs, I can't recommend this place enough. I'll be back for my next appointment in a few months for sure!

Rhonda is truly the best! Every visit to Bella Aesthetics is such a positive and relaxing…read moreexperience. She always takes her time to make sure I look and feel gorgeous, and her attention to detail is unmatched. I love how she listens to what I want and gives me results that are even better than I imagined. I always leave feeling confident and cared for. Bella Aesthetics has become my go-to place for all things beauty, and I can't recommend Rhonda enough!

I recently had an Alma-Hybrid CO2 laser facial with Nurse Practitioner Gayana and I'm thoroughly…read moreimpressed. In my opinion, she's the best in the business when it comes to maximizing the potential of this cutting-edge technology. I've been a fan of Alma-Hybrid since 2018, having had treatments at a different location, and I can attest that the key to optimal results lies in the handler's expertise and knowledge of the machine. My downtime was around 7 days. (I did an aggressive setting as I'm 61).

I appreciate that there are true medical professionals here. They really take their assessments…read moreseriously which made me feel comfortable with the direction of my treatment. Natural and subtle, it was a success.

I had my first Brazilian sugar wax today, and it was such a great experience! Claire did an amazing…read morejob. She made me feel so comfortable from the moment I walked in, and I absolutely loved her vibe. She was professional, friendly, and made my first time so much easier than I expected. I'll definitely be coming back to the Rancho location. Highly recommend!

I'm writing this review as I just got home from my sugaring appointment…read more I am a loyal customer and have gone to different estheticians for Brazilian sugaring here - at their old Rancho location, the new Fontana location, and my first time here at the new Rancho location. I scheduled a last minute appointment with Claire (my usual esthetician) today. But it turns out she was unavailable and Max was there. I've gotten sugared by her before and wasn't really satisfied with my service as I realized I had a few open cuts / wounds due to the pulling of sensitive, thin skin way down there. So today my service was going well, we were having a great conversation then all of sudden a sugar pull and we both went dead silent for a few minutes. I already knew something went wrong. When we were done I knew I had some cuts down there. When I got home to pee I saw it. My lips looked like it had a big, open, popped pimple in it. And around it was pink and tender, like a cut. This made it difficult to wipe. I would post a picture but due to the area it is at, I am unable to. I would like to speak to a manager regarding this issues because this isn't the first time that's happened to me.