We enjoyed our treatments with them! They always educate you with their services. They will curate a beauty protocol based on your goal and budget. They listened to my concerns. At the end of the day what keeps me coming back is the service of my aesthetician Ivy Claudia, Haifa and nurse injector Nikki. Imee is passionate in this industry and I can tell by how long her clients and staff stay with the company. Her treatments, take home products, machine and injectables give me longer lasting result which saves me $$ in the long run. The front staff are personable, helpful and welcoming! They moved to 8577 Haven Ave Ste 101. #iSkinMedspa #Skincareisastyle read more

MiSkin Medspa - Medical Spas Near Me - Rancho Cucamonga, California

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I would give this 5 stars because for me SERVICE counts a lot. I love how they treat their clients , how they add personal touch to it. Their products are amazing and with very reasonable prices. I already referred few friends and they like it. They have deals every month and if you buy .. it's really worth it . I will continue supporting this place because they always see the beauty in imperfections. "Beauty is a lifestyle "they said .. and we have to pamper ourselves and take care of ourselves . read more

MiSkin Medspa - After a relaxing facials with my kids . - Medical Spas Near Me - Rancho Cucamonga, California

Came here 7 years ago for a fractional laser to remove dark spots. They sold me on the idea to prep my skin with microdermabrasion. The woman was so harsh with the suctioning that she broke several capillaries. I've been walking around with broken capillaries on my face for 7 years and have to cover it with heavy applications of concealers. I'm now looking for doctors in the Newport Beach area who can do bbl or vbeam laser to correct the broken capillaries caused by image spa MD. Don't go here. They'll ruin your face. read more

I called to ask for pricing and they said I would need a consultation. I am glad to make an appointment to come in person as a new client. However, tell me why I need to make an appointment just to obtain pricing for laser hair removal?! Lol. Will my legs cost more than someone else's? She said no. Okay, so I don't understand why I can't have the price and why this isn't just transparent and advertised? It's not like I'm asking for breast implant pricing over the phone. SMH. Won't be coming for any appointments here. read more

Called asking about their B12 shots. The rep on the phone was super friendly and knowledgeable !

By far the best in the business! From top to bottom a full service facility that caters to the customer and it's driven desire to make you feel like family. I just finished my Silk Chemical Peel with Monty. And received my monthly Hollywood Cocktail with Geraldine who is absolutely brilliant at giving shots! These ladies and this staff is absolutely brilliant! Make your appointment today with Marylyn. Meet with the the owners Richard & Imee to go over what best fits your needs. They are located in Rancho off Haven and or in West Hollywood near the Beverly Center. They will not only take good care of you but their facility will change your life. read more

MiSkin Medspa - Medical Spas Near Me - Rancho Cucamonga, California

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I want to thank Image Spa for the superb customer service experience I have ever had in my 57 years of life. Cheryl goes above and beyond welcoming you in, she builds rapport, spends quality time to solve or educate you according to your needs. I had a facial treatment today from Hifay, I wish I could have one everyday!! She explained in detail what she was doing and the effects it will have. My face has never felt so fresh & relaxed. I have total confidence & appreciation for Image Spa & I would recommend them to any & everyone! Yolanda Ramos read more

Great place for pampering yourself, friendly and knowledgeable staff...cozy and clean place. Will work closely with you on what your skin needs. And yes im a guy... nothing wrong with a guy wanting to care for his skin right? read more

Great office environment , with great staff. This facility can help with severe discoloration of skin. In my experience with my back acne this facility has drastically improved my skin issues. read more

I recommend this spa because they are just THE BEST! The staff are very accommodating and so nice especially IVY, HAIFA and CHERYL. I'm getting the best treatment that my skin needs and they really take care of their clients very well. The staff are very knowledgeable that's why I trust them with everything. I love going to Image Spa because it really makes me feel relaxed and at home. God bless you more! read more

Before coming in, my skin was a wreck with my hormonal acne and clogged pores. I've had facials at other spas but the aestheticians were not able to do proper extractions for my acne and my skin did not improve. So, I decided to get a professional facial done here since I've tried this location a few years back when I was working in the area and had a great experience. This place does not disappoint! I had my facial with Ivy and she was very thoughtful with giving me tailored recommendations and advice on my skin issues that I never even considered but so far has helped me out. My extractions were extremely thorough and helped push out some clogged pores that I was dealing with for over 4 months! Afterwards, my skin felt very refreshed and clean and in a few days my skin cleared up significantly. I highly recommend this place if you want to invest in your skin and get pampered! read more

Excellent! Great service! Have been a client for years and can't say enough great things about this med spa .Everyone is top-notch in her field and truly cares about providing a great experience. I always feel refreshed and renewed every time I have my treatments ( facial, fillers, laser , IV drips) here. Imee the CEO is extremely capable, knowledgeable, patient oriented, and caring. Really everyone I have met has been very caring, professional , friendly and dedicated. Great experience with thoughtful, highly competent staff . Thank you for taking care of me . You guys are the best ! read more

I started going here because of my persistent breakouts and I signed up for their VIP package that comes with 6 facials for 6 months. The microdermabrasion that comes with each session has allowed my skin to breathe and my breakouts are not as bad. Each facial session is relaxing just as a spa; with a facial, shoulder, and arm massage which is great. The estheticians I've had so far (Haifa and Ivy) are fantastic and great at what they do. The extractions are absolutely effective and I highly recommend everyone should get one. The people at the front desk are so friendly as well. read more

Still The best medical spa in the Inland Empire! I love the staff, always very, very attentive thank you! this medical spa has the best skin tightening, lasers , facials , all beauty procedures. I love you guys. thank you always for helping me feel & look pretty .:)).if you're looking for a GREAT medical spa give them a try. read more

This medical spa exceeded my expectations. I live in Hollywood but I make sure I make time to go to this medical spa for everything from, Botox to microdermabrasion, and for the BEST make up in the world, Jane Irredale. I've been a client of this spa for 2 years now and I recently came in for a micro. I also sampled their make up line and wow, it is truly the best make up ever. I've used Nars and Sheer Cover for years and thought that was the best product on this planet. Not until Jane Irredale. It gives me an airbrushed finish that lasts the whole day! Every dollar I've spent in this spa is SO WORTH IT. Thanks Image Spa! read more

Update: Shortly after posting my review, the manager called me and left me a very nice apology for the terrible service I received and offered me a complimentary treatment. I appreciate the call, but did not take them up on it. But I wanted to note the effort. read more

I recommend Image Spa MD hands down. I was researching places that are affordable but effective for laser hair removal. I met with Cheryl for a consultation regarding pricing and a treatment plan, and had such a great experience. She was knowledgeable, professional and super sweet. I was trying to have treatment done at the time of my consultation, but she explained to me it wasn't in my best interest since I had removed some hair a few days prior with tweezers and she wanted my plan to be effective, which I truly appreciate her looking out for my best interest. After my first treatment, I have noticed such a significant difference in coarseness of the hair that was treated and cannot wait for my additional treatments. In addition to my laser hair removal, I showed interest in some skincare products they sell in the office. To me, it says a lot about a business when they're not pushing products just to make a sale, but take the time to listen, understand and make sure your concerns are addressed and educate you on which skin care will be best for my goals. read more

Came here for Botox. 11 a unit is more than I would normally pay but I was out of town and couldn't find anywhere that would take me in a same day appointment. Luckily found this location on yelp and they got me in within 10 minutes of calling. All the people were super friendly and I am happy with the results. They do take brilliant distinctions but wouldn't let me use the money I had just earned on points for this visit. I have had two other places that have let me use the money the same day. read more

I came here a little over a week ago. It was my first time but I got a Groupon deal so I thought it was worth checking out. I read some reviews from people saying they didn't get their whole allotted time. I was afraid that would happen so I made sure to check the time I came in and the time I left. I got the early to sign some papers, then waited to be seen. I was seen about 20 min late but I got my full hour so I was ok with that. It was pretty easy to schedule the appt for a microdermabrasion. Front desk was really friendly on the phone and in person. The woman who worked on me was really nice and friendly. She made me feel comfortable and relaxed. I explained to her that it was my first time so she walked me through the process and answered the questions I had for her. When I initially went home, I didn't see any big difference in my face except that it felt super smooth. But a few days later I noticed that my skin was peeling off. .. And some of my acne scars were peeling off! I'm not sure if that's supposed to happen but I'm glad it did because my scars appear lighter now. On top of that, I didn't have any new pimples in my problem area for like a week! What can be improved? I wish she did a more thorough job when she did the extractions, wish I didn't have to wait 20min to get called in, and the head massage was not the greatest. These are a few of the reasons why I didn't give this place 5 stars. Other then that, I like this place! But I wouldn't go without another groupon or some sort of discount because it's pretty expensive. read more

I love this place! Nicole has such an amazing eye. I had my lips injected and they look perfect. I also recieved a facial and it was awesome! Nicole listens to what you want and makes sure you're happy with the results. Thank you to the lovely staff!! read more

MiSkin Medspa - Nicole is amazing! Awesome staff all around - Medical Spas Near Me - Rancho Cucamonga, California

Every staff member was extremely nice and very helpful I will be coming back here for sure. My facial was relaxing I absolutely feel great I'm very greatful for all the help. read more

I love this place is very clean and they have wonderful facials and products the girls that work here are very nice the service is excellent I do recommend it to everyone. read more

I cannot express how much love I have for this place. I came to see Nurse Nicole after about a year researching for an aesthetic nurse that specializes in natural-looking fillers/injectables. I'm glad I made the decision to see her! She was very personable and knowledgable and didnt pressure me whatsoever for treatments I didn't need. She answered every question and explained everything thoroughly for the consultation. My main concern I came to see her with was my depletion of the under eye volume that I'm starting to see ( I'm in my late 20s) and wanted to start preventative measures to age gracefully. She evened out my cheek bones because one was "falling" and from there restored the area below my eyes. WHAT A DIFFERENCE! The volume replacement with restalyne lyft not only gave me back my youthful beautiful cheek bones but also slimmed out my jaw line and small lines around my mouth. So amazing. The procedure itself was almost painless and she took her time with a gentle hand. I'm so glad I came here and not one of those corporate medical spas who just care about making a profit off you. The whole staff from the receptionist Heaven to Nicole made me feel at home and had such a welcoming demeanor. If you're looking into a natural, refreshed look , come see Nicole! It's your face, choose the best! read more

When my sister gifted me with a microdermabrasion treatment I didn't expect a life altering experience, however, it's exactly what I got! I love all the ladies I met here at Image Spa, especially Haifa and Nicole! I'm a lifer, no need to search any further for the ultimate spa experience read more

This is to give an update to my earlier review. After a year with them, I see a great improvement on my wife's face and she greatly appreciates how her face now is unblemished, softer and smoother. Looks like from this experience, it takes a process and time to see changes and now I understand. Thank Spa Image! read more

I got a deal on Groupon for a European Facial. When I got here, I was greeted by a smiling and friendly lady at the front desk. I filled out some digital paperwork and was led to a small room to discuss my skin concerns. This location had nice decor and everyone was super friendly. Ivy took care of my facial and was sooo sooo nice. My facial went great and I would recommend this location to my family and friends! read more

I bought a Groupon for two microdermabrasion treatments at this place. Its located in a nice little office building with plenty of parking. I guess they cater to a lot of Filipinos because they name drop like I'm supposed to know who the hell they're talking about. Sorry, I don't care about Filipino celebrities, them getting treatments/services there doesn't make me want to buy products/services any more than usual. I could've done without that sale tactic. Even though my Groupon said two microdermabrasion treatments I ended up getting a microdermabrasion and a light chemical peel. I didn't mind that at all though, I was due for a chemical peel anyway. I had a different esthetician each time. Both were pleasant and knowledgeable and both treatments went well BUT the upselling of products/services that they provide throughout the entire 60-minute session was ridiculous. My first appointment went well, got out of there within an hour and 15, but the second appointment OMG, two and a half hours! 45 minutes of talking to me about products, then the 60-minute facial/peel, then another 45 minutes of talking about their products/services. The feeling is comparable to car shopping, and I HATE car shopping. The way they were pushing products/services I'm sure the girls get a percentage of the profits. I know they're just doing their jobs but damn...sometimes a girl just wants to get a facial without someone talking in her ear about why she needs to buy their products/services. I realize Groupon deals is a way for them to introduce their services to new customers but they are too aggressive with it. Even though I did like the treatments provided, I hesitate to return anytime soon because of their pushiness. read more

I bought a Groupon for a Laser resurfacing treatment 3 WEEKS ago and have been calling and calling and they keep giving me the run around that they, "don't know the doctor's schedule." And that's just for the consult. Then I need to make another appt for the treatment. This is crazy! They say they are going to call back and never do. I just want my money back. VERY UNPROFESSIONAL! read more

I had a groupon laser treatment done from this place and like others said the lady who performed it was sooo unprofessional!!! She had NO idea what she was doing. She couldn't get the machine to work. She did not ask the proper questions. It was soo uncomfortable and would never recommend this place. They told me I needed 5 treatments but based on my experience I will not go back. The Laser did not show improvement to my skin. I think It damaged it to say the least. Go to skin perfect down the street. Better service and you get treated like a client. read more

sitting with my groupon, trying to make an appt. 2 days ago, i sent a request online to have them call me with an appt time. heard nothing back. gonna try giving them a call on day 3, but looks like this is gonna be a groupon refund. i really wish places wouldn't do 2 rounds of groupons and then treat their prepaid clients like crap. i called in on day 3 of waiting, got someone on the phone and made an appt for a "consult". i came early, like i was instructed, the person at the desk was all in surprised and was definitely not expecting me.err, what is the point of making an appt if they don't know who's coming in... i filled out forms, then sat around for 15 minutes while the rest of the office folk walked in. the dr was not there. the consult was on face time...the dr was obviously able to make a great assessment of my skin on a damned iphone ( not even an ipad). the rest of the time was spent trying to upsell me. ugh. i made an appt for the procedure in 2 days and i'm told i need meds stat...so they tell me it's gonna be called into the pharmacy and i should pick up when the pharmacy has it ready. waited, and waited and waited then called the office a lil before closing time and i'm told that the dr is unreachable...no script was called in. err, when i asked why no one called to update me i got a great load of angry indignation. huh? if this med is so important and my procedure depends on me having it...shouldn't i be updated if there is a delay in case my procedure needs to be delayed? wow. maybe it's just my fault for expecting professional, competent, polite, and prompt service. i guess it's better to just drive further to a real med spa --i recommend Oh!u beauty in glendale. read more

Amazing staff .......Dr. Chao is very knowledgable....I would recommend this to all my friend they do the best facials in town

Cheryl did a wonderful job giving my mom and I a complimentary microdermabrasion with purchase of Obagi products! The team was very professional and Imee (sp?) the manager was very informative and sweet to work with. Prices are great and will be hard to match from their competitors! My face felt soo clean and smooth after my facial:) Can't wait for my next one:) read more

Went in for a facial with Cheryl this week. She was A-MAZING! One of the few estheticians I've met that actually knows what she's doing and can answer all of my questions. She took her time with me and didn't make me feel rushed at all. My breakouts are already starting to clear! Can't wait to go back! read more

Just had a Pixel Perfect treatment on Saturday. So happy with the results. The downtime is about 4 days but follow all of the instructions. Get hydrated, get a microdermabrasion two weeks before you go, sleep partially inclined, wash with a diluted vinegar mix and use the hydrocortisone to ensure an excellent result. read more

Flawless Peel is Amazing!!!! I had it done yesterday and it's the best facial I ever had and Melody made it possible . The facial massage is so relaxing . After the procedure it made my skin feeling so smooth, glow and rejuvenate . This place is top of the line in the inland area . The staff are very professional and courteous . Looking forward for my next treatment . Take note if you will call and make appointment give your self plenty of time because they are very busy and that means they are doing a good job and a lot of happy and satisfied client . I will definitely recommend this place to my family , friends and co worker . Thank You so much Imee Ong ! read more

I have been going to Image Spa for quite awhile now and their services is AWESOME !!.. i come here for my PIXEL Laser for skin resurfacing and it really works.... my acne scar is starting to improve but it takes a little patience for the result.... its my 4th time doing it and i still have 2 sessions to go for my flawless skin.... i love also their Skin Tightening for make sure that you skin is firm and glowing especially on your cheek, jaw and neck area..... last but not the least if you want to loose a little bit of weight , ask them to get a shot of B6/B12 complex... it also makes you feel energized... Thank you Imee Ong and her amazing staff specially Nicole and Eric for all the beauty help... read more

I have been coming to this medical spa for over two years and they have seriously transformed my skin. I have always struggled with acne and acne marks since I was a teen. Haifa is the esthetician I see on a monthly basis. She is great. My skin is so much clearer and brighter. The facial treatments I have received are microdermabrasion, flawless facial (aka silk peel facial), chemical peels, microneedling + PRP. The microneedling +prp are great for treating pitted acne marks and I have seen the best results with this treatment. Their prices are great, cheaper than other medical spas in the area. Care credit makes it so easy with the monthly payments. Haifa is very knowledgeable with these treatments. All her recommendations have been great. She never pressures me for sales as she always keeps my budget in mind. Thank you Haifa and everyone at the image spa md team. I'm very happy with the results of my skin and I'm excited for all my future treatments. read more

I love this place! It's beautifully decorated and filled with amazing staff members. From reception to sales, to consultants, to estheticians, and RN's, everyone I've met is super nice, friendly, and enjoys making conversation. I've been coming here with my mom since March and I've enjoyed every appointment. I've had treatments such as the microdermabrasion/cleansing facials, underarm laser hair removal, and a few gluta treatments as well. For facials, I highly recommend Ivy! I've tried three different estheticians, but she is my favorite one by far. She is gentle with your face and always considerate of every step of the facial. Ivy also engages in genuine conversation and gives great advice on skin maintenance, which allows for a comfortable facial experience. She also does facials for my little brother. And for my underarm laser hair removal and gluta treatments, Eric was the RN that did them for me. He is really amazing and is very gentle when it comes to the treatments where you may experience a little more pain than the regular facial. Eric also likes to engage in genuine conversation and is funny in my opinion :) He always walks me through the process of the treatment being done so that I know what I should expect. I recommend him for treatments as well! I've also used a wide range of skin care products which are seriously like nothing else. I've always struggled with breakouts and hyperpigmentation, but after using the products given to me, my skin has really transformed. Yes, I still get the occasional breakouts but everywhere besides that glows and is more radiant than before. All in all, Image Spa MD is wonderful from the moment you walk in to the time you leave. You won't be disappointed with their care and your results. :) read more

Ive been coming to this spa for 5 yrs and i love my experience with them. They are all friendly and have good products! My aesthetician, Haifa is amazing! I used to have problems with acne, but she recommended me to stop the products im using. I listened to her on the products she recommended and im so happy with the results. From moisturizer to SPF to even Shampoo! I keep coming back to maintain my good skin! Thanks Haifa and to Image Spa for taking care of me. read more

WORST CLINIC IN THE AREA!! I WILL NEVER GO TO THIS CLINIC AND I DO NOT RECOMMEND IT TO NOBODY!!!! I went to this Clinic, Spoke to Eddie, We made a deal of $9.00 per Unit. I told him I needed 40 Units. Total I usually spend on my procedure was $360.00. When I went back to the clinic for the procedure, they told me that could not honor the price of $9.00 Per unit, instead they had this other product same as Botox, used in Europe. They assured me that in the event I was not happy with the results they could do a second season for free. I did the procedure, I spend $360.00. I noticed I had a burst on my left eye. which I never had it before. They told me It was going to go away within hours, they gave me ice, which I used during the following hours. I was with the burst for 20 Days!!!!! The results on my eyes area was not good at all, I called to see if they could do a second session as they promised me. They gave me an appointment. I went to the appointment, I explained what happened to me. Their solution was to PAY EXTRA $80.00 TO MAKE THE CORRECTION!!! I left the place, without doing anything. I sent an email to make the complaint, one month later I received a call from Eddie, He told me he was going to speak to the owner of the clinic and return the call within 3 days. IT'S BEEN ALREADY 4 MONTHS AND NEVER RECEIVED A CALL FROM ANYBODY. I WILL NEVER GO TO THIS CLINIC AND I DO NOT RECOMMEND IT TO NOBODY!!!! read more