Amazingly delicious again!!! I can't recommend the hibachi trio enough! I LOVE how they have the cooked veggies that are soft! As well as the complementary salad and rice or noodles that come with it and all of the sauces! It's so flavorful and enjoyable!! The service is always wonderful here the employees are SO sweet! When you are picking up or dining in! Dining in is nice! The vibe is kind of like a relaxing spa and I love it! It's very very nice I absolutely recommend this place if you want quality food for cheap! Especially Hibachi!!! read more

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I'm not a big fan of leaving reviews because I used to work at a restaurant and hated when reviews would degrade an establishment. Just to be clear, I treat everyone with respect. I greet everyone with a smile and a humble welcoming. As a matter of fact, I used to live around here and order from here many times. However, today I had one of the rudest and most demeaning moments of my life at this restaurant. Whoever is the person who took my order around 1 pm on August 6th, and proclaimed that I was "racist" for no reason, I hope you look in the mirror and understand that you were such a douche in the way you were handling my payment. As I proceed to give my card, he rudely tells me that he doesn't accept my card. There were no signs at the drive-thru menu and at the pay counter; that didn't specifically take Visa's Debit cards. So I asked, "Do you accept Apple Pay?" (There's an Apple Pay symbol) He says, "Yes." I show him my phone and he says he doesn't accept it. So again, I'm beyond confused what can I pay with. Luckily, I had cash. Before I took out my cash. He rudely tells me, "You need to go! We won't be serving you anymore." Then, he closes the drive-thru window. I patiently waited and asked, "I'm confused. What did I do wrong?" Then he proceeds to tell me that I was "racist" and "that people like you think you can get whatever you want here." Like bro, I'm Filipino. I'm Asian just like you! I also ordered the most simple item on the menu - a sushi roll and bento box which gives me the option to choose a side with no modifications. NONE. So I tried every ounce of my body to understand what was his mindset. I wondered. He may have had a racist remark prior to my order, or he may have had dealt with a complicated person, etc. I have no idea. I was being extremely nice with him. Even his chef came out and nicely asked if everything is okay. I said, "Yes, but I'm just confused why you couldn't accept my payment and he gave me an attitude." In the end, I paid with cash and just left. Seriously, I don't care how terrible the customer service is but to give me a crappy attitude and tell me to leave without explanation? That's next level douche bag energy. On the side note, as I sift through these reviews there has been previous reviews with customers trying to pay with a Disney Darth Vader, and they experienced a similar situation. This doesn't accept this particular card and proceeds to tell their customers that they're "racists" and is very rude them. Honestly, this guy needs to understand his consequences or else his business will not last any longer. Either you need to get checked with anger management, or either him or his coworker might stumbled to the wrong person who will NOT take this lightly as I did. I absolutely will not go back here. If you also have a Darth Vader card, be prepared to get the crappiest customer service of your life. read more

Ninja Hibachi Express - Previous reviews - Japanese Near Me - North Highlands, California

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I've been coming here for quite a while, but haven't been here in a long time. I'm surprised I never did a review. The place is a hole in the wall, the food is not fancy, but who cares? Some of the best food I have ever had came from little hole in the walls. The place is clean, the people are friendly, and they even have a drive-through. Tonight, I had just gotten back from out of town, so I decided to do a DoorDash from them. As always, I was very happy. The menu is very large I ordered three items. The hibachi triad. steak, chicken, and shrimp with veggies. You can choose white rice or fried rice, I chose the fried rice. I also ordered the SPAM noodle soup, and 8 of the ninja gyoza. The hibachi triad also came with a small side salad, the lettuce was good texture, and the dressing was good. The food comes, and the bag is *HEAVY!*. These people have never skimped on portions. The Gyoza we're very decent sized, and they were very generous with the filling. They were delicious. They came with both a dipping sauce as well as a sweet-and-sour sauce. I tried each on some of the Gyoza, and the sauces were great. The SPAM noodle soup was amazing... the SPAM, the noodles, and the cabbage were in one bowl, and the broth was in another. I love SPAM. I had just gotten back from Hawaii, where you can get SPAM just about anywhere. It is so popular back there, it is also known as "Hawaiian steak." they were generous with the SPAM, the noodles were very good, and the cabbage was just the right amount. The broth was not too thick, and it was rich. The triad was amazing. The fried rice didn't have any veggies or egg in it, it was just rice, but that's OK. The flavor was very good, and the rice was just the right texture. They were very generous with the proteins, and they were all cooked just right. The veggies were just the right Texture. Not too tough, not too mushy. For all the food I got, the price was very reasonable. I haven't ordered in the restaurant for a while, they used to do a military/veterans discount, I don't know if they still do or not, but you can ask. I had enough food for two extremely generous meals, half of the gyoza, half of the soup, and half of the triad for each meal. I was stuffed and satisfied after both. The second meal reheated perfectly in the microwave. I will continue to come here. thank you read more

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We just went there for dinner and it was excellent. Not only was the food great but the service was exceptional. Sushi and the bento box were very good and the kind service made our experience extremely enjoyable. We will for sure be back again, thank you! read more

Nice hole in the wall, definitely not upscale but the food was surprisingly good! Everything is served take out but I kind of liked that, it made it easier to get up and go after we paid. We got crab meat hand roll for about 9 bucks I believe, jalapeno bomb which had spicy tuna loaded into it and was HUGE, for about 8 or 9 bucks, I got a bento box for 13.95 and my husband got 2 49er rolls for about 13 bucks. I will say the portions are HUGE. I definitely got my money's worth. And the food was yummy! Walking into here I didn't have high hopes, it's small and not the most amazing inside but the service was amazing and the food was good! The guy working the counter and taking orders was so sweet and attentive and accommodating. I'll probably be back sometime in the future, if you aren't picky about ambiance give this place a try read more

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Small business, amazing food. Service was excellent. The food was so delicious. Price was affordable for sushi. We started eating before I decided I needed to give them a good review. The pictures were taken in the middle of our meal. All 4 circular containers had in total about 20 rolls. I will definitely be back! read more

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The food was good. Portions are big. We ate in the restaurant. We were supper skeptical about how the food would be. While it's clean in the front. The back is chaotic. When I ordered I paid $28 and gave a $5 tip. We waited 30 min for our meal. A very nice gentleman working the back brought us some spring rolls for the inconvenience. When we were done I asked for a bag and the gentleman working the counter handed me a reciept and said it's my bill. Uh, excuse me. I already paid. He said he didn't add one of our rolls. How's that when they brought it to us? I didn't pay the new bill because I already paid and tipped in the beginning. So beware. They will charge you one price and then come back and say you owe more. I gave 2 stars because the food was at least good. read more

Let me tell you I was skeptical about coming here but I'm so glad we did this has been our go to for sushi masubi and lots of other yummy Asian dishes they have a pretty impressive menu! The customer service at this place is amazing they're so sweet. I highly recommend this place!! And I'm picky so that should say something lol read more

Ninja Hibachi Express - Tempura shrimp - Japanese Near Me - North Highlands, California

The service is immaculate! Will and his family are always so kind every time I come in!! You should try all the food items! I tried Triad Hibachi!!! Enjoy!!! read more

Ninja Hibachi Express - Shrimp, steak, chicken, fried rice - Japanese Near Me - North Highlands, California

TERRIBLE experience ever!!! They were being rude and racist!! TERRIBLE experience ever!!! I was on the phone call with my sister and they were ordering, and when my brother-in-law was about to pay the person at the window, didn't want to accept his CHASE VISA BANK CARD because it had the picture of Darth Vader, my brother-in-law proceeds to ask him why can't you accept my card and he says we have the right to refuse and starts to be very racist as to say, look at him and look at himself and tells them to f*ck off. Mind you this is not the first time they have gone and purchased food at this place. They haven't had a problem with paying with the same Chase card until now for some reason. read more

Ninja Hibachi Express - This is a reference of how the card looks like! - Japanese Near Me - North Highlands, California

This place is great. Customer service is my favorite despite the great sushi. They even offer you ice water while I waited in the drive thru! We come here often, and we never have a bad experience. Always recommend this place! We even did 2 party trays and had a sushi binge night and they did an awesome job! read more

The food is so good every time!! And customer service is the best I've received from anywhere. Love this place!

Pleasantly surprised by this place. I did order delivery but to my surprise it was a lot better than I expected. $11 gets you a lunch bento box with salad, rice choice, protein and another option; I got the CA roll. The chicken was very nicely cooked. Friend rice was basic but not drenched in grease. Crab Rangoon is a nice size and tasty. Need a quick lunch? Def try this place out. It's A-LOT of food for lunch at $11. I have gotten way worse food at more expensive places so this was a nice touch to my day and I have a ton of leftovers for later. read more

The service is great very attentive, the food is amazing and this is a take out it came with 2 deliciouscrab rangoon.I had the lychee soda also good. It's a little too sweet for my liking but overall it's good. The aesthetical of the restaurant is very clean in a converted fast food kind of way. read more

I should have followed my foodie instinct but caved one day when we are out too long and wanted to grab a quick bite. I ordered the orange chicken with fried rice and broccoli. Not being a stickler but I love broccoli, the visual advertisement showed a side dish sized portion of broccoli, and my entree came with 2-3 stalks. The fried rice was exactly that, FRIED rice. No veggies, just soy sauce (I am assuming since the rice was browned), an egg fragment here or there and a few onions. The sauce on the chicken was overly sweet and tasted artificial; you know, kind of how boxed or jarred foods can taste. Two bites of the entree and I just couldn't do it. I couldn't find one redeemable quality so lunch was over, just like that. read more

Ninja Hibachi Express - Japanese Near Me - North Highlands, California

1. My boyfriend and I have come here on several occasions. Lately, no one picks up the phone. 2. For a while they had an answering service from NYC. Now the VM is full. 3. You go online and they charge you a service fee. No one there to take a phone order. 4. First time our order was messed up. We paid for spring rolls and we got home and they were not in our bag but we were charged. The service has dwindled to poor, which I am sad about. We will not be coming back. Wish them luck. Too bad the service is inferior. 1 star. read more

I am so impressed and amazed by this restaurant. The sushi is so fresh and flavorful. Not to mention the price is affordable and reasonable. Their cucumber salad is to die for... they always have a smile on their faces and helpful. They aren't open on Tuesday so heads up on that. read more

Ninja Hibachi Express - 1. Spicy Tuna Roll tempura style!! Yum!!!! - Japanese Near Me - North Highlands, California

3 stars. Spam Musubi was good lol. The rest not so much. For the price of it all it's hard to complain. Value helps the ratings. Taste is like an average mall food. 4 stars spam Musubi. Made with plain spam and rice. Tasted good and plain as expected. Just like at home. Nothing special to make it taste bad. 2.5 star beef noodle soup. Broth tasted like chemicals. Beef was good. Noodles were ok. Pass on this. 2.5 stars chicken yakisoba was ok. Chicken was fried and dried out. Noodles were ok. Not much flavor. 2.5 stars steak hibachi. Steak wasn't as good as the beef noodle soup steak. Very touch. So so sauce. Rice was good. read more

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Their food is absolutely disgusting. The orange chicken has zero crisp to it, it tastes soggy, & hardly taste like orange anything. Their fried rice has zero vegetables or anything in it, it just taste like old rice. Complete waste of food and money, I wouldn't eat either after the 1st bite. read more

The food here is ALWAYS delicious! We order a couple times a month from here. The Hibachi dinners are the BEST! The service is always great either online or in person. If you order online, they will provide bonuses after a while. Not sure about the ambiance, however it has always looked nice when we go in. read more

Bring tip money, best service and food I've had in a while. Everything came out steaming hot, the waiter was incredibly kind and attentive. High chair was clean, stickers offered to my baby and cartoons were put on the Tv. Didn't skimp on the condiments, and were given all the to go plates, utensils, cups, straws etc needed. We've been here a few times and will be back again soon! read more

Excellent flavor chicken ninja plate. Large portions, fight night TVs and good company.

We went through the drive in and ordered dinner for the family. When we got home we discovered a terrible mess. The fried chicken wings were dry, cold, and bland. The shrimp in the fried rice was not cleaned and deveined. There was actually poop still in the shrimp. I will NEVER return to NINJA HIKBACHI EXPRESS, nor would I recommend it to anyone. I posted this review on Facebook, Instagram, Twitter and Tik Tok. I am a radio host, and I've mentioned it on the air about how terrible the food is...and the service wasn't much better. The drive-thru girl was rude. NEVER AGAIN NINJA!! Get out of town, NINJA! read more

Ninja Hibachi Express - Chicken Wings tasted like there were fried in old oil. - Japanese Near Me - North Highlands, California

Never again customer service sucks server working at register has bad customer service

I have never been there in person but I have ordered from them two times. The first time I ordered from them I really liked it. The second time, not so much. I will say tho that their miso soup is really good! They pack it with tofu and seaweed. And their spam musubi is really good too! I really wish they had spicy edamame.. anyways, I will give them another try and keep everyone posted. read more

I had high hopes for this restaurant. I ordered orange chicken that tasted old and reheated. I almost broke a tooth chewing it and almost choked swallowing it. Save your money and go somewhere else. read more

Ninja Hibachi Express - Hard stale orange chicken that tasted like it was old and reheated! Almost broke a tooth chewing it. - Japanese Near Me - North Highlands, California

I had this stuff doordashed and legit this food was so horrible I lost my appetite and never reordered food. I would not waste your time and money on their food guys. Just stay away from this place. Their pictures are fake and look nothing like the actual thing. I got the orange chicken, sesame chicken, and gyoza. And they can't even cook that correctly. The sauce for the orange chicken tastes like cooked cough syrup. Yes. Imagine it. COOKED. COUGH. SYRUP. I don't understand how this place was possibly open during COVID. I think this is the worst Japanese food I've ever had since I moved to California. If Panda Express is better than this food, there's something wrong with your business. read more

I'm a regular customer at Ninja Hibachi Express and here's my review. We tried just about anything on the menu but my favorite is the Sushi. I usually call my order in when I'm in the area and it's ready within 10 min. No issues ever with any of my orders. Saw some reviews about the lady worker being rude but that never happened to me. They're always nice and welcoming! The area is kind of ghetto and quite a few bums around that's the downside. The prices are great and menu has lots of options. Food 5 stars Service 5 stars Location 1 star read more

Great portions for good prices, and little wait time. Ordered from them via DoorDash and was able to see ingredients and the prices. The only reason why it's 4 stars rather than 5 is because I wish there were more veggies in the fried rice and in the Hibachi Triad. read more

Ninja Hibachi Express - Japanese Near Me - North Highlands, California

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I must say that this place is they hook you up with a lot of food actually and it's so good. I got the beef hibachi with vegetables during lunchtime for like 10 something came with Rangoon's and salad and eggrolls at that time you guys all need to come and check this place out it's really good and it's worth it and they give you good portions.! I surely will be back often. read more

Yummy food and sweet employee. Better for take out but it was still a pleasant experience.

I ordered a Thai tea and it was gritty. It was disgusting. The rolls were not good. The people are rude!!! I would not recommend this to anyone read more

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Food is good and service is fast. Definitely a place to go check out when your hungry and want some good food

Too greasy Don't rush cook my food! It's no love in this food! Bland Cooked way too fast read more

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Guys are very fast, prices are good and they have perfect rolls!!! They always help us to decide what to order and show photos. They are very polite also! read more

I placed an order on Grubhub. The rice for the sushi was over cooked to a mush. There are also more rice and toppings vs meat. read more

Ninja Hibachi Express - Japanese Near Me - North Highlands, California

I got popcorn chicken which looked appetizing and it was so nasty and so dry I threw it away. I had to drown it in ranch since it was bland. The Thai tea, It had a gritty taste to it. Miso soup wasn't so bad. BbQ beef for fried rice was also bland. I honestly wouldn't come back. read more

The Absolute worst place you could possibly eat. Mystery meat, packaged tuna fish in the jalapeño bombs and they don't even use sticky rice in their disgusting rolls. This place is an abomination. I will smile the day it shuts down. Nasty and disgusting do justice to how bad this place is. Save your money and go ANYWHERE else. You're welcome. read more

Ninja Hibachi Express - Mystery meat "Orange chicken" - Japanese Near Me - North Highlands, California

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Absolutely disgusted! Ordered 2 Rainbow rolls! Barely any fish on it and it was smothered in Mayo. Didn't even look like a rainbow roll and I eat sushi very frequently. Had to throw it away! My fiancé ordered Triad Teriyaki Entree and couldn't eat it either! read more

Ninja Hibachi Express - Supposedly a Rainbow Roll - Japanese Near Me - North Highlands, California

I ordered some sushi here via Doordash a few weeks back and the sushi was absolutely amazing. The rolls were around $7 on average and I thought I'd have to order several for my husband and I to be filled. Nope. These are specialty rolls that you'd pay $13-14 elsewhere. My only complaint was the pearl milk tea this place offers. It's way too syrupy and sweet I couldn't drink it. You're bette off going to a boba spot for that. But for a quick and inexpensive take out spot, this place definitely does the job! read more

Ninja Hibachi Express - Volcano roll - Japanese Near Me - North Highlands, California

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