Great at wasting your time!…read more When speaking with the person that makes appointments I was assumed that they take VSP. Upon arrival for my appointment, they informed me that they are out of network for VSP. I mentioned that the person that scheduled my appointment assured me that they take VSP, they said then said that they do. They told me to pay for the appointment then and they would give me a receipt that could be submitted to VSP and VSP might reimburse some portion of the visit. Obviously, they are out of network and don't take VSP. What a waste of time. Not fun getting jerked around either...

I tried this clinic out because I needed a new eye doctor and glasses prescription…read more The tech was friendly, but the eye doctor himself was dismissive. He wrote a prescription without talking to me about astigmatism. I can't wear my glasses without getting dizzy. When checking out, the desk staff was pretty rude. Then I got a reminder to attend my follow up? For what? They automatically scheduled me for two appointments without checking my schedule or asking me to attend. It feels very paternalistic, doesn't feel like I was involved as a participant in my care. I didn't feel comfortable there and won't go back. Why should my insurance (or a patient) pay for appointments every three months if there's no ongoing treatment?

I have contemplated LASIK for decades but was too nervous. AVANT provided a convenient,…read morecomfortable, and nerve free experience. I wish I had come sooner and will be recommending the business to anyone who will listen!

I was nervous about the procedure but decided to go forward with the consultation. Everyone at…read morethis practice exceeds all expectations. They are awesome. I decided to go forward with the surgery and everything went great. The Dr walks you thru the whole procedure. I was nervous about it but he was calm, slow and deliberate with every move he did. I was aware of what he was doing before he did it. The procedure was a breeze. I recommend it to anyone who is thinking of having it done.

It has been almost 3 weeks since my LASIK procedure and I am in awe of my new eyes! I was very…read morenervous going into it, but looking back I had nothing to worry about! From the initial consultation, the staff were friendly, patient and understanding of my nerves. On the day of my surgery, Dr. Giles was great and made me feel comfortable the entire time. The procedure took less than 20 minutes and was painless. After the procedure I experienced very little discomfort and after a few days, any discomfort I did have completely went away. I experienced dry eyes for the first week, but since then that has also gone away. Being able to see is the greatest gift and I am beyond grateful to TLC for giving me the gift of eyesight. If you are nervous to get LASIK, know that I was too, but wish I hadn't been so nervous because in the end I had such a positive experience.

I am grateful and incredibly happy with my TLC-Laser Eye Center experience. They were extremely…read moreprofessional and attentive. They performed preliminary exams to diagnose the possibility of surgery. After that, they scheduled the surgery date and, finally, on the day of surgery, they assisted me throughout the procedures and, most importantly, always kept me calm and confident about the surgery. The rest was just personal nerves, a fact beyond their control or mine. However, everything went wonderfully well and according to their plan. I am truly grateful for their professionalism and passion for the work they do. Congratulations to the entire team, especially Dr. Christina La, Brandy, the doctor who performed the surgery, and the friendly lady who performed the initial exams. "I'm sorry I didn't write your name, but you know who you are." Congratulations to the entire team! Excellent work and keep loving what you do. You are the best.

I have been going to North Suburban Eye for many years.I always feel special, informed in the…read morelatest technology and never rushed.The staff is always friendly and makes me feel that my appointment is the one that matters and they are focused on me.I couldn't pick a better dr then Dr Rita Cherian. She is immediately engaged without being overwhelming. We have a one on one conversation and I leave feeling content and totally informed . I know if I have any further questions, she and entire staff are there for me.I look forward to my appointment.

From the owner: Welcome to North Suburban Eye Associates! With offices in Wakefield, Beverly and Winchester,…read moreMassachusetts our eye care practice is dedicated to excellence in ophthalmology and to providing services in all areas of ophthalmology. Including; cataract surgery, LASIK eye surgery, glaucoma treatment, retina eye care, and even pediatric ophthalmology focusing on children's vision. Led by C. Douglas Evans, M.D., Kimberly Mooney-McNulty, M.D. and Sandra Hu-Torres, MD our staff is not only vastly experienced but also well organized to handle a complete range of vision related problems. If you are located in the North Suburban Boston area and seeking excellent ophthalmologists you will find this at North Suburban Eye Associates. Whether your eye care needs are routine or complex, we invite you to schedule a convenient appointment at North Suburban Eye Associates. North Suburban Eye Associates serving the greater Boston area, adheres to the highest standards of quality and a firm commitment to our patients. Our goal is to educate each patient, to ensure you make informed decisions regarding your eye care.

Dr Violette is the best and his staff are very helpful, they are proactive with insurance coverage…read more I have been a patient for more than 10 years! I would highly recommend them!

Terrible place. They just forgot to order my trial contacts. I called a couple weeks after my…read moreappointment and they insisted scripts with astigmatism just take longer. I then called again 6 weeks after and they told me he just forgot to order them. Absolutely ridiculous service. Bad patient care.

Awesome experience! The whole process was super easy. The staff is super nice and would recommend…read moreto family and friends!

Had my Lasik done at the Waltham location and my follow up in Burlington and it was a good…read moreexperience all around. It was quick, easy and professional.

Excellent "front desk" service. Dr. Evans less time w/ me…read morethan the Optometrist. The Opthalmologist need more time to spend w/ the patient.

Dr. Farber is an excellent Dr. That aside, I've got to quit this eye office. Just like so many…read moreother reviews on this site, the receptionist is intolerable. She is so rude that unfortunately it's going to be easier to find another Dr. than to deal with her again. This review isn't as a result of a single instance but of every instance with her in that office or on the phone. It is really too bad.

Let's talk Lasik. Granted, it hasn't even been 48 hours since my surgery, so if my eyes fall out, I…read morepromise I'll update this review. I'm the type of person where if there's even a microscopic chance of disaster, I'm certain it'll happen to me. I prepped myself for this surgery by stumbling around my house blindfolded while asking "Could I live like this?" Even with that answer being a resounding "NO," I decided to finally take the plunge before my 40th birthday. In sum, so far it's one of the best decisions I've ever made, and I strongly regret not doing it a decade ago. The experience at Clear Advantage is streamlined and professional. You quickly feel like you are in great hands and that nothing can go wrong. From the front desk, to the initial assessments with the techs, everyone is extraordinarily friendly while also emanating an air of "chill out dude, we do this all the time." And really, that's all I needed to accept the frightening proposition of lasers slicing my eyes open. The surgery itself is quick and painless. Doctor Peters calmly explains the process, you're in the chair for maybe 10 minutes, and the laser is more fascinating than terrifying. I entered the operation legally blind. Immediately afterwards my vision was still blurry, but much clearer than before. After a 2 hour, Valium-induced nap, I awoke to 20/15 vision. I only had 20/20 with contact lenses. It was a revelation. You must avoid all tv/phone screens during the first day and are on a strict prescription and lubricated eyedrops routine for the next month. It's a nuisance, but easily worth it. I live nearly an hour from Clear Advantage and chose them after a recommendation from my local eye doctor. I strongly feel like they must be the best in the region. Doctor Peters and the entire staff make the process clear, casual and pain-free. It's been nearly 30 years since I've had vision like this without contacts/glasses. Don't make my mistake and rule out this operation from fear.

LASIK. I am writing this review less than 24 hours after my procedure and have already driven to a…read morefollow up appointment sans pain and with 20/15 vision. This is all truly surreal. I was so impressed with the kindness and thoroughness of the process and staff. I initially wanted to get both eyes done but after reviewing one of my eyes they denied it due to some scarring from a previous ulcer. They noted that their practice is conservative with the patients they take and let's be honest, that is EXACTLY what you want when you're going to have a procedure affecting your eyesight. In terms of the procedure I definitely had some nerves but they truly put me at ease with explaining how quick and foolproof the technology is, if your eyes move, the laser moves. How cool? If anyone is on the fence about getting this procedure, I cannot stress enough how incredible Dr. Peters is as well as the whole staff at Clear Advantage. The 1-2 hours of discomfort after the numbing meds wore off is nothing compared to the feeling of waking up being able to see unassisted and without pain. I live a hour away and I am so happy I made the trek to Portsmouth to get this done. 10/10, do it.

For adult, the service was fine. No complaints. For kids, they don't take vision insurance and…read moresubmits the claim to medical. I wish they had told this before the appointment because submitting to medical means higher copay as the doctor will be considered specialist. Not sure this is a general practice everywhere, and I was told by others that it was not. I don't understand this policy as this means vision insurance for my kid means nothing.

I made an October appointment for my daughter back in July(October was the first availability they…read morehad at that time). They just called in mid-September to cancel and want to reschedule it for January at the same office. We have been waiting for the appointment from July only to be pushed back to January. Very disappointing. I see other recent reviews of similar experiences of doctor cancelling appointments. My daughter needs a yearly eye appointment. Now, we have to find another provider.

Dr. Shomali is the best eye doctor ever (and I don't usually write reviews)! I highly recommend him…read moreto anyone looking for a super smart, friendly, and patient eye doctor. You will not go wrong. He has a convenient office downtown Boston and great equipment. He is super accommodating whenever I need an early morning appointment to change a prescription or check on an eye issue. I feel so fortunate to have Dr. Shomali as my eye doctor. He's amazing!

It has been a few years since I had my eyes checked, I went in and as usual the staff is amazing…read moreand Dr. Shomali is always coming with the jokes. It's clean, the machines are updated and the Dr. knows what he is doing/talking about.