Two issues: 1)…read moreFeels like a high volume practice in that no one really knows who you are. I saw Dr. Ung who, on our second visit, walked in and asked me about how I'm managing my diabetes. I don't have diabetes. She's just like "oh ok". That's a pretty big detail to mess up and not be overly concerned about how it happened. Really made me wonder what else in my chart might be wrong. 2) They're very "that's your problem" about insurance. I have a VERY popular/common plan and they scheduled my routine exams such that the second one didn't get covered because it was too soon. $400. and their response was "well you're responsible for your plan and coverage details blah blah blah". like sure I know I'm LEGALLY responsible, but in REALITY that's negligence on their part. they either don't know the details on one of the most common plans they work with all day everyday, or they just don't care. Either way - not cool. Like my dentist is so careful and deliberate about aligning stuff with my specific insurance plan so I don't have to pay out of pocket. Would not recommend and I'm finding another eye doctor

I called the office today, they refuse to make an appointment. Because we had an issue with my…read moreinsurance a day prior, now it's has been clearead by the insurance, and I called the office to make an appointment and the attendant said was a note on my profile not to have me in the office, not to have an appointment for any of their doctors there. Is that legal???

I had appointment to get evaluate regrding need for cataracts. Doctor never looked at my eyes…read more Woman put too many eyedrops in my eyes and now all blurry. One of the test was not done but they sent records and it was included. as done is You should see doctor first before any testing done! It appears is an assembly line to get you to scheduled to sign up for cataracts surgery. Doctor badgered me! No explanation of anything! Would not recommend them! I would not recommend them!

Amazing and thoughtful business. Thank you for helping me out with a plunger to get my sclera lens…read moreout while out of town.

This was the 2nd time I had an appointment with Dr. Orenberg. The first time he was very…read moreprofessional . The second time did not go well. He was very abrupt, was unable to provide a new prescription for glasses. He couldn't get a "reading". Could have been my eyes hadn't recovered from the eye drop dilation- go figure. It wasn't until I I went to the patient visit result website that I found out I have cataracts in both eyes. Dr. Orenberg didn't say anything about cataracts.

From the owner: "Our contemporary facility with state-of-the-art equipment best meets the eye care needs of our…read morepatients with cataract, diabetes, macular degeneration, glaucoma, eye plastic surgery, pediatric eye care and refractive needs," Dr. Stoler said. "We are fortunate to have such a central location that offers convenient appointments to North Shore Boston patients." "We really enjoy getting to know our patients well. Because of the relationships we develop, it is extremely gratifying when I can help to improve their vision" states Dr. Orenberg.

Tried to make an appointment, but he doesn't do Veterans. They don't except payment from the…read moreVeterans Administration, The lady that handles billing had quite a condescending attitude .

I have been a patient of Dr. Rodman's for many years. I followed him from a prior practice to…read moreMicrosurgical Eye Consultants and it is worth traveling the extra distance. He is a highly skilled professional, very knowledgeable on the latest surgical procedures, and always takes time to answer questions, find solutions, and go above and beyond to ensure his patients get the best care. I recently had cataract surgery and had lots of questions prior to surgery about the procedure, expected results, and the potential for any problems. Dr. Rodman took a lot of time to answer my questions and ensure I was comfortable with the answers. I have always received excellent care from him and he's always found solutions for me. I have to say that for me cataract surgery was life changing. After cataract surgery, I am in awe of the improvement in my vision. I no longer need glasses except for "cheaters" for reading. I am very happy with the results and thankful to Dr. Rodman and the Microsurgical staff for their attentiveness and care given to me as a patient. All of the Microsurgical Eye staff is very professional, always greets patients, answer questions and gives their full attention to patients. It is a large practice, but always well organized and efficient. There is a lot of teamwork among the staff to ensure the patient experience is a positive one. I would highly recommend Dr. Rodman and the Microsurgical staff with confidence in their abilities. You won't find a better team of eye care professionals! They truly care about their patients!

They damaged my vision. I went here for a new prescription and was told that I have astigmatism and…read moregiven a very strong prescription. Since using this prescription I have had a huge increase in headaches and nausea, and my vision markedly regressed. I went to see a new optometrist who ran all of the usual tests (but with actual computers and new technology, as opposed to everything being from the 70s like this place), and they told me that their machine rarely says 0 astigmatism for a client, and it did for me. I was also informed that the prescription for my right eye was 2-3 points too strong. Their technology is out of date and clearly they do now know what they are doing. The receptionist is also incredibly rude. Go elsewhere.

I have no idea why there are several one-star reviews for this place. They've been our family's…read morego-to optometrist office for years, and we've never had a problem with them. Paula, the admin /office person has always been helpful, even on one occasion dropping off a new pair of glasses at our house, saving us the trouble of going in to pick them up. Dr McHugh has years of experience. He doesn't have all the latest computerized gear, but we've been happy with the glasses prescriptions he's given us. *** In my case, he suggested cataract surgery, which I had done last year. He also caught a wrinkle in my retina, and sent me to a retina specialist for that condition (which, honestly, I didn't even know was a thing until it happened to me). Plus several years back he caught the beginning of macular degeneration, and advised me on what kind of protective dark glasses I should wear when I'm out in the sun, and where I could get them. *** Prices for new glasses are higher than some other places, but I chalk that up to their being a small, independent business. You can take your prescription and get glasses for cheaper at Costco, but we continue to buy new glasses through Salem Eye Associates for the convenience. *** As far as personalities go, both Paula and Dr McHugh are somewhat reserved, but with us have always been friendly and helpful. If you want bubbly, outgoing people, maybe look elsewhere, but if you want a quiet office and an eye exam you might give them a try.

I have been buying my glasses and sunglasses at Banville for almost 15 years. Selection is…read moreexcellent, service is superb. You can also purchase vintage frames there as well. If you haven't tried them yet- get on over. You won't be disappointed.

I do not recommend this optometrist. I was a patient for 30 years. Never in that 30 years was Dr…read moreYoon on time. Figuring she was busy, I started scheduling the first appointment of the day. Nope. She was still at least 30 minutes late. This was to every single appointment in 30 years. Not once on time. And late by at least 30 minutes. But the absolute worst, almost unforgivable was she completely changed my eye prescription. After an exam, she stated and wrote that my left eye somehow went to having no vision problems. I have astigmatism in that eye. There is no way that could happen. I'm 56 years old. They filled my contacts with that prescription and when I put them in, I got really sick due to having basically nothing in my left eye. I still wanted to give dr yoon benefit of the doubt, I mean she is the doctor, so I tried to walk to my car to drive. Well, I was so dizzy I fell down on the cement. At that point, I knew I couldn't drive and I looked at my contact boxes and realized she had made a mistake. I walked to Banville wearing my old glasses, and they argued with me. They told me I was wrong. They literally acted like I was crazy. They finally decided to give me my contacts in my old script and expected me to pay for them. Then I had glasses made, thinking they would use my old prescription. Nope. Again. The left eye was basically just plain glass. I decided to go to another optometrist for a new eye exam. As I suspected, Dr Yoon somehow completely messed up my exam and Banville was pushing a fake, very incorrect eye prescription. I went to get my new glasses fixed from Banville because I figured they should replace the lens for free. They replaced it, but reluctantly. This was the craziest experience I've ever had. After 30 years of waiting for Dr Yoon to show up for every appointment, now I'm literally arguing over an incorrect prescription- not even a slight error- an error that could have killed me or another person if I had driven. They never even apologized. Instead they treated me like I was crazy. One good thing- I found a new optometrist that has brand new, state of the art equipment that actually works and gives customers the correct prescription. And he was on time!!

I just had my first appointment with Dr. Taylor and I'm very pleased. I was seen right away and the…read moreexam was thorough and he was attentive to my concerns. And he was friendly--I really enjoyed talking about music with him. Good experience all around. The office was clean and all necessary steps were taken in dealing with COVID. One suggestion is to make an appointment well in advance... I had to wait a few months but it was worth it.

Thorough local eye exam by practitioner with over 25 years experience. Not like your box store…read moreexam, so allow 1 hour for full eye exam. Addendum: the new lenses he ordered were perfect and I now see the world more clearly. Thanks Dr Taylor!

Not happy with their customer service. I came to Advanced because they were 5 minutes from my…read morehouse, had a high rating here, decent selection of frames and accepted my insurance. I spent over $700 out-of-pocket on a pair of glasses, and my insurance paid for the rest. Within a month a lens scratched and Advanced repalced it. Less than a year after my purchase what looked like a grain of sand became embedded in a lens. Also I noticed the red paint was starting to chip from the metal frame. I came in and immediately the person at the counter said something like sorry, we no longer carry that brand. Not understanding why that should be my problem, I asked to speak to the manager. He was pretty rude & said there was nothing that could be done about the paint and then acted like he would do me a big favor - rather than standing by his product - by replacing the lens, while trying to make me feel like this was my fault. He expalained that he had the same brand glasses and multiple children who were regularly grabbing them off his face, yet he never had a problem with these glasses. That's a great story, but I'll never return here!

False advertisement literally said to me yeah that's what I did say but sorry for the…read moremiscommunication that's not miscommunication. You literally lied to me so what happened was I got a prescription and they sold me some frames so first you tell me the frames are $1200 I'm on disability I'm disabled. I can't afford that. Let me see what I can do give them to you for $700 and the reason why I'm gonna give it to you for seven dollars because For a whole year if anything breaks on it scratches will fix it for free for a whole year less than six months the glasses broke bitch. Tell him he told me oh yeah you have to pay to get it fixed, but you told me the manager you told me that it was covered yeah I know I said that, but you have to pay is this even legal then he says I'll fix it one time for free then now it's all no void no what happened to my 12 month warranty on top of that let me tell you on top of that he says and you can't even get the frames that you paid for you have to pick out a different set of frames. How is that? I just got to be illegal