I hate going into big box stores like Home Depot and Loew's when all I need is something small for…read morethe house. Located only a mile from me, this Ace brand location has what I need 8 out of 10 times. No more searching for an item or even an employee to help you find what you're looking for for 10-15 minutes. You can be in and out of Saly City Hardware in 5 minutes.

This store consistently has exactly what I need. Plus, they gave a knowledgeable and willing…read morestaff.

Their prices are even better than Home Depot, and their staff is much more knowledgeable…read moreThey can give you advice anywhere from how to fix a hole in your wall to how to fix a leaky pipe & tell you just what to do and just what you need I've been going here for years and They've never let me down The owner Doug is very customer service oriented and his son is taking right after him They've actually save me money by showing me cheaper ways to do things, for example just today I was going to fix a hole in my wall by purchasing drywall and cutting it etc. but they showed me something called a "drywall patch" that I've never even heard of and it's much easier and cheaper than all the supplies I would've needed to fix it the old-fashioned way Their selection of products is very impressive for such a small store, everything from hardware, household supplies to paint to pet food

We ordered a Weber grill from this store. Norm and Joeseph delivered the unit…read more Went flawlessly. Stay away from "the big box" stores and shop local. Fabulous service!!

It requires no stars, but I can't do that. My wife and I stopped; I wanted to check a BBQ pellet…read moresmoker. The cost is about a grand. We asked a person we were told an asst manager, then he told my wife we have many cookers in boxes in Cellar. Just rude, we would never buy or stop there again. Other places sell them thank goodness. Horrible people skills, I hope the owner reads this. They are trying to sell a big-ticket item without seeing it. Clowns

This is my go to Hardware Store. They are the experts on everything, from painting my cedar…read moreplayhouse to cleaning my kitchen cabinets. The list goes on and on. I also, appreciate their honesty. In fact, I am heading over today to pick up birdseed...they always have a special. Just a great neighborhood hardware store!

They are always there to help you and you would be surprised what they have in stock, they have…read moreeverything . Supporting local businesses is very important to me too !

The service was great until we got to the register on the receipt it shows her as employee…read more#64014084 . My boyfriend who is 70 years old was having a hard time with the sig cap and she talked to him like he was just stupid . I am a cashier and am busier at my place of employment than this lady ever thought about being but I know how to handle customers and it's not like this. Her nasty attitude shouldn't be tolerated and it's one of the reasons I rarely shop there

Great selection...... best advice!!! staff very helpful …read more Reasonable prices .. A local gem!!!!

This one of those 'gems' that usually only local folks know about... The sort of place You like to…read morespend some time just searching in the corners to see what hard-to-find item You've been looking for a long time, and nobody else, because they live on the 'fast track', bothers to stock or imagines that a customer could want... Long-time family courtesy, and old-fashioned smiles that are so hard to find nowadays... Bank this one in Your mental rolodex for future reference... When You just can't find that elusive gismo, because too many stores can't even imagine it!

Cute place, great service, pleasant breakfast. Close to the State Park and on Main St in the little…read moretown

Excellent café! The food was delicious!…read more It has been quite a while since we stopped in to this hardware store and café. The yummy savory smells coming from the kitchen drew us in for lunch. Masking and social distancing is in force here, we were very pleased with that. My wife had the chicken salad sandwich and veggies too. Delicious! I had the spicy chicken Panini with a side of color cheese. That was some of the best kind of cheese I've ever had! The business owner made her rounds and we were very pleased when she asked us if we were comfortable and not too drafty. Although we didn't purchase anything other than food, we were impressed with the store.

Great salesman. Full of crap! Never stopped talking didn't…read moreask my name. We have a very old house Rumford fireplace. Blah blah. Said they could do it. Well won't be till spring. He never stopped talking. At least we got our deposit back. Go to heritage in macedon. They are great. And efficient.

They charge $388 just to come to your house. He was at my home less than an hour- all he did was…read moreturn the fireplace gas supply back on, and vacuum. This was not an emergency call. There were no added parts. I did not get a bill for 2 months, and it included a late fee charge ! They have since agreed to remove this charge, but I believe the base charge is excessive and unfair.

Extra friendly, helpful and knowledgeable. Can usually depend of them to have what I need at the…read moresame prices, while avoiding the drive to big box stores. Support local whenever you can if you know what's good for you ;)

Not the friendliest, but they're convenient if you're in the Caz area. When filling a LP gas tank,…read morefor your grill, they charge a flat fee so bring it in empty or you'll be wasting money.

I worked here during my medical training to pay for school loan. My nephew worked here once upon a…read moretime. My boss was Scott Maryniak he was a gracious descent boss. He would have Sunday lunches in a crockpot and we all would bring something to the table as Sunday was a day of rest technically but we had to work. So he made it fun to work there. Mr Knight was there always keeping things In Order over seeing. His smile I can still picture. Our company gave to charities make a wish and also habitat for humanity. We had things people needed from canning jars to toilets great paint great training. We had classes in areas of expertise given to us on site in a separate area to learn about plumbing painting lawn care electrical etc. we went to home base buffalo ny for some insight of new things that we would be selling as well as a sit down buffet dinner in appreciation . Now what company out there does this still and train and give you a document and passed In the training. Product knowledge is key to sell..We had excellent ppl work with us a family unit like feeling there. If we didn't have something we would tell them where to get it we would special order. Scott Maryniak made this job fuN, he was fair and listened to all of us. He kept us happy and implemented things to keep us motivated. One of our other managers, Dave, left the state left the company and came back to cortland and the company. It's all about the treatment they give and how welcoming they are to customers. They stand for their reputation and it's nice to have worked for a company that shared and cared and gave to the community. Vikki Zamay