I was not happy with the doctor assigned to me. He couldn't figure out my prescription after many…read morevisits. I use torics xr for astigmatism and still seeing blurry from my right eye. Doctor has no people skills whatsoever!! He decided to keep my old prescription instead of figuring out a new one. Absurd!!! Not to mention I paid a lot of money to just have my prescription stay the same because he could not come up with a new one. Total waste of my time and money!! After all, I still had to go to a new doctor to get an accurate prescription for my eyes.

Very safe office. Great kind helpful.staff. Dr. Smith took his time and listened to my concerns…read moretaking his time to address all of them. Staff very helpful picking out glasses. They have a good variety of frames to choose from.

After having a negative experience with an eye doctor at one of the large chains, I asked my…read morefriends which optomitrist they would recommend in the Syracuse area. Krzyzak Eyecare was recommended more than anyone else, so I decided to give them a try, and I'm very happy that I did. It did take a few months to get in there initially, so if you are reading this and thinking about schedueling an appointment, plan accordingly. While I usually hate waiting, I considered this to be a good sign that people are happy here and that I was making a good choice. For my exam, I met with Dr. Michael Krzyzak, who I felt was very personable and did an excellent job explaining what he was doing and what the best options were for my situation. After the exam I met with the absolutely wonderful Alicia, who helped me pick out my new frames and was very thorough in making sure that she had the perfect measurements for my new progressive lenses. When someone knows what they are doing like she did, it adds a whole new level of value to buying your glasses in house, rather than online. And when I came back to pick up my new glasses, she made me feel like a VIP even though I am new to the practice. The whole experience was everything that I could have asked for and I'm so grateful to have found an eyecare team that I have complete confidence in and will now stick with.

I have been here twice. The first visit was with Dr Wells and the second with Michael Krzyzak. Both…read morevisits were a great experience. Both doctors took the time to explain things so that I understood my eyes, issues, etc... versus my prior eye doctor who would say, "you have astigmatism". With no further explanation. I appreciated the time spent with me and taken to confirm that I had no further questions. I did not feel rushed at any time. The optician who assisted with my contacts was also very nice and patient - if you haven't worn contacts, what a task learning to put them in and out! You've been warned! She was encouraging and never made me feel rushed. They've got a new patient to add to their roster and I would encourage anyone I know to go there too.

Dr Shelton is by far the best O.D. I have ever seen. She is extremely thorough with your eye exam…read more The time spent explaining your eye health and proper lens selection was outstanding! Absolutely amazing how professional her attention to detail the entire visit. I travel from out of state to receive her expertise. She deserves 10/10 stars! Thank you

The entire team and atmospheric is amazing. Very helpful but not pushy. They listened and…read moreexplained everything very well. I will be going back every year for my exams

Mark is amazing!!! Customer service was amazing!!! I'm sorry I don't remember the doctors name,…read morebut omg she was amazing!! And to the receptionist, you also rocked it!!! Thank you all!!! 15 stars out of 5!!!!!

Nice folks but extremely long wait times. Three in my household have had appointments in the last…read moreweek or so. Running so behind schedule is just disrespectful of people's time. Ive been coming to this place for awhile because it was convenient for our family. They've recently moved locations, it's no longer convenient and 1.5 hours waiting around in exam rooms is now downright inconvenient. They definitely need to work on the inefficient scheduling. I get in and out of every other dr visit far quicker.

Nicest people I've dealt with in a long time. Professional and truthful. They could have told me I…read moreneeded glasses, Did schedule me for VA hospital cataract surgery.

I always have the best experience here. Everyone is very friendly and helpful and they have a HUGE…read moreselection of glasses!

A good optometrist is hard to find - thank goodness for New York Optometric…read more I just moved to Syracuse, and I needed to get a pair of glasses adjusted - badly. I wasn't able to find an optometrist through "normal" means (ie., asking around, searching for reviews, etc.), so I went to one that I had seen in Armory Square. When I realized that said place wasn't going to work (see reviews for Spec's), I complained to a friend, who recommended New York Optometric. I went straight over and found that they were slammed. It was during lunch hour, there were three or four groups of people looking at glasses, and there were only two people on staff. Despite this, they managed to handle each customer quickly and seamlessly, and I was in and out within 15 minutes. Lou, the owner, adjusted my difficult glasses with ease, and I'm finally able to wear them. AND he didn't charge me a cent to do it (even though I had bought the glasses somewhere else). He waved as I left and said that if they didn't work, to come back, and they'd be happy to take another look at them. And one thing's for sure: I will definitely be back to New York Optometric.

would have rated 5 stars after my exam, however, i called to simply ask about coverage and why i…read morewas charged what i did after receiving the documentation from my insurance company and the customer service was absolutely abhorrent. would never return. rude and degrading is an understatement.

Dr. Roth is an exceptional doctor. He got my eyeglass prescription so precise! He did a thorough…read moreexam, answered all my questions, and is, in the end, an excellent teacher. HIGHLY RECOMMEND! I walked out feeling so well taken care of.

Great family run business, expert advice and personal care on a level usually reserved for luxury…read moregoods, and their selection of frames and and products are top quality. Jim and Patricia make choosing your eyewear and getting you a really great prescription fun and easy, and the whole experience has been great for me and my family. I transitioned to no line bifocals (yep I'm falling apart nicely), and Jim educated me on the process as a wearer, what to expect, and really dialed in my prescription to suit my needs. If you want great eyewear in the Syracuse area do yourself a favor and skip the chain stores and see what its like to be an appreciated customer.

Beautiful selection of frames that are not over the top, terrific care. Jim's a peach and knows…read morewhat he's doing.