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    Calley's Hardware

    4.0 (2 reviews)
    Open 8:00 am - 6:00 pm

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    3 years ago

    Helpful 1
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    Love this 1
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    12 years ago

    Just moving in and needed odds and ends. They found everything for me immediately. The staff was friendly and helpful. Wonderful store.

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    Skaneateles Town Square

    Skaneateles Town Square

    3.5
    (2 reviews)
    5.3 mi
    $$$

    I had an absolutely horrible service encounter at this store. It was several weeks ago but still…read morebaffles and bothers me. Sorry to say this since I have been there on many occasions and it is convenient for me. I went to the paint section for some deck stain and asked the woman at the paint counter if she could mix it to cordovan blend. She asked with great irritation what I was talking about. I said that unless I am mistaken the cans of Cabot deck stain can be mixed for different colors. She walked to the other end of the counter without saying anything and then later said she is busy. So I waited for her to be less busy. While waiting I grabbed a Cabot brochure and opened the page to the color Cordovan. When she came to over I showed her what I was talking about. She did not respond again and a younger man then came over to the counter and said he would take care of me. She then literally and rudely stormed off. I made a comment to the gentleman now waiting on me that I don't know what she is so upset about. He simply put his forefinger to his lips to tell me to be quiet. I said I don't understand that reaction to me and mentioned that as a customer I would think he'd be concerned. He responded, "I don't think I need to 'mansplain' it you" I told him I was was absolutely baffled and that customer service and responsiveness is important to business owners - at least it was in my career. He said if I don't like it there I can always go somewhere else. I again was astounded that he now was suggesting I go elsewhere. In any event, I do now go elsewhere. The convenience of this location is far outweighed by the poor attitudes I encountered.

    I read the below review and knew that Skaneateles Town Square Florist was exactly the place I…read moreneeded to call. I am not a big fan of the of 1 800 Flowers arrangements. I just called from Virginia and the person I spoke to was so helpful. I will use them again and again!

    Lowe's Home Improvement

    Lowe's Home Improvement

    1.5
    (8 reviews)
    10.5 mi
    $$

    Very piss poor customer service it seems no wants to help you find an item or items when you ask…read morethem for assistance. I was in line to check out when it was my turn to check out I was immediately met with "I'm closed can't you see my light is off" is this how customer service is these days?!?! Home depot is way better and better customer service. Never again lowes you lost my business and my companies business as well. You don't even deserve a 1 star rating to be honest.

    VERY poor customer service. We came in two hours before closing, we started to check out 10 minutes…read morebefore closing with a big purchase. There were two employees doing something at the cash register, we asked if they could open the big sliding door so we could start loading the trucks, the women with brown hair and glasses (think she could be a manager, not sure) told us she would so we waited and asked again thinking maybe she didn't know what we were talking about and she said yes I will open it but I need to finish this first. So I started to walk over to open it myself and she just widened her eyes and jerked her head back with nasty attitude. Then it took us a while to load some stuff as they brought everything over in carts instead of pallets so we had to get it back on the pallets and wrapped. The older bald man( also think it was a manager) then told us we couldn't use a pallets because it was $14 and he was just super disrespectful. Customer service keeps getting worse every time we come in.

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    Calley's Hardware - hardware - Updated June 2026

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