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Next Level Video Games

3.6 (32 reviews)
Closed 11:00 am - 7:00 pm
Updated 1 month ago

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Joshua Y.

I had great customer service with Next Level Games, they made a custom SNES cartridge for my groomsman in my wedding and were very quick with email response and digital editing and proofs. Made the process very effortless for me in making a custom gift can't wait to use them again for upcoming holidays and presents.

Paul A.

I stopped in to trade in a bag full of PS1, 2 & 3 games. The guy was friendly and fun to talk to and has vast game knowledge. He made some great suggestions for me based on what I was trading in. They have quite a lot of used games and it took while to look them over and make our choices. I felt I got good value for my trades and they were very upfront about the values either good or bad.

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4 months ago

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11 years ago

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9 years ago

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12 years ago

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15 years ago

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11 years ago

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11 years ago

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Ryan V.

Thank you SO MUCH for your support!

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10 years ago

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Review Highlights - Next Level Video Games

There aren't many stores in the PNW that keep a good selections of Pokémon but this is one of them!

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Another Castle Video Games - Pinball and Mario Kart

Another Castle Video Games

(36 reviews)

$$$

I've been to their location in Edmonds but my boyfriend and I were in the Lynnwood area and wanted…read moreto check out this store. We came by on a Saturday night and there were a few people inside. However the store is very spacious so we never had to worry about bumping into others which is nice. The store is organized very well and clean, not just cluttered or throw everywhere. They have so much to look at besides just games too. They had plushies, blind boxes, vinyl soundtracks, and more. The back of the store had plenty of pinball machines, basketball machine, and other fun arcade games too. The prices are generally good as they do have a lot of older games. The employees were busy helping customers and ensuring all questions or concerns were addressed. They were very professional and patient.

Buyer beware…read more Unclear return policy. They do not properly test older consoles. Seem to knowingly sell broken pieces with fraudulently manipulated serial numbers and similar. Will not refund doa hardware within 48 hours. Will tell you to email the owner but that the owner will refuse to refund so you shouldn't bother. Awful customer service. They're also $10-20 over actual value of most things. Do not buy any hardware you do not expect to fully recap and repair as, again, they do not adequately test anything. Make them plug in and boot any cartridge games on actual hardware and verify functionality before paying. Edit: No Matt your staff refused me a refund after selling me a super famicom with missing security screws that stopped powering on within 24 hours. You also two weeks ago sold an overpriced top loader that had a completely non functional rf cable that you clearly never tested because it had so much interference you couldn't see how bad the video was and that the console needed recapping. You also sold me a Tetris cart with it that will not boot on anything. That's 3 dead devices out of 4 purchased in 2 weeks. (The Mario cart worked.) You did swap the Tetris cart. The super famicom wouldn't read more than 70% of the games tried on it, including the one you required I purchased that the staff could not get to read in store but would not sell the console without. There was a huge strip of cotton in the pin reader from where you cleaned it with the wrong tools. After sucking out the cotton it still would not read about 20-30% of carts before it stopped powering on. Your staff literally saw it failing to read carts and said it was a bad cart I had to buy with the system. Upon further physical inspection the top and bottom half of the shell are most likely cobbled together from different units which means you knew you were selling broken trash. You clearly are not appropriately testing anything. Your staff said I "could try" sending you, personally, an email at that address but that "I've been working here for years and have basically never seen them do a refund." So no I didn't reach out to you because I don't like wasting my time. There are so many actually good used/retro game stores near Seattle that have great customer service and clearly articulated return policies while actually testing and/or repairing the items they resell. Don't waste your time or money at this place. Edit the second: Shockingly no response to the email requested be sent in 2 weeks. Do not patronize.

Next Level Video Games - videogamestores - Updated May 2026

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