Bought a PS5 from here! Works great and the staff are always very helpful! The prices are most of the time pretty fair, but do not recommend selling your stuff to here. They will lowball the heck out of you. Other than that great video game store read more

I purchased SteelSeries wireless headphones from a GameStop location that has since closed. At the time of purchase, I also paid $80 for a full coverage warranty after being told by the store manager that I could return them in any condition for either a replacement or a refund. In total, I spent about $320. As my warranty was nearing its expiration, I brought the headphones in to exchange them. I was then told that because the model is now on clearance, they could not replace them with a comparable item. Instead, I was only offered a refurbished pair valued at around $30. This is extremely disappointing and does not reflect what was originally promised when I purchased the warranty. A replacement of significantly lesser value defeats the purpose of paying for full coverage in the first place. Based on this experience, I would strongly reconsider purchasing warranties or products from GameStop in the future read more

This GameStop is awesome! They had a huge selection of games, and I was able to take advantage of their Buy 2, Get 1 Free deal on PS4 games, which let me grab a big stack for way cheaper than expected. They even had collector's edition boxed sets I couldn't find anywhere else--including Kingdom Come: Deliverance 2, which I had previously ordered online because I thought it was impossible to find. As a collector, I really appreciated how many boxed and steelbook games they had. Plus, every single price sticker peeled off perfectly--even the ones on the cellophane wrap! More game stores need to use whatever stickers GameStop does because bad stickers can ruin a game's presentation. One thing I LOVE is that when I buy a new game, I actually get a brand-new, factory-sealed copy. No gutted copies or opened cases--just a fresh, untouched game. I picked up Black Myth: Wukong and Final Fantasy just to keep sealed, and they went straight into hard cases when I got home. They also had tons of fun collectibles to check out. The only downside is that it's a smaller store packed with inventory, and they only had one employee working, so I had to wait 20-30 minutes while they processed a console trade-in and gathered all my discs. But honestly, I didn't mind--there was so much to look at while I waited. Overall, a great experience, and I'll definitely be back much more regularly now! read more

GameStop - Video Game Stores Near Me - Lynnwood, Washington

Great to have brick and mortar stores like gamestop still! But, Shouldnt have bought a used steamdeck handheld game system because after 10 months of gameplay Dpad is malfunctioning & valve won't attempt to fix it cuz it's used and I'm not willing to buy the ifixit kit & go thru that BS----- Pissed at steamdecks and their manufacturer Valve. read more

Lewis provided great customer service and pointed me at some great game-related apparel my kids would be interested in. I'll be sure to come back to this store when I need apparel or collectibles and stay a GameStop member. read more

Great selection of games, friendly and knowledgeable staff. Buy and sell video game related. Large selection of discounted used games.

Complete joke of a store. We came in last weekend to sell our Xbox, only to realize that we had forgotten the hdmi cord and that the store was out of them, so we had to leave with the Xbox. That was our fault. Came in again a week later, this time with all of the cords and the employee tells us that they can't accept it at this store because we had already done a factory reset (like their website says, sorry not selling an Xbox with all of my information on it). Claims the Internet here is so bad that they can't run a check on it if it's been reset already. They didn't think to mention this a week ago when we told them that we had done a reset. At this point we're just throwing the damned thing away. We're not making a 3rd trip to Lynwood and wasting more gas and time. Save yourself some time and find a real Game Stop I guess. read more

If you are looking for the Nintendo games etc. I highly recommend this store. The sales person is very knowledgeable and helpful.

lol GameStop won't publish my review, so here's my review posted to Yelp. MeesterQ, Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time! Thanks again, GameStop worst experience, ever. So i happened to get lucky and fortuitously joined the line at the Alderwood Mall GameStop in Lynnwood, WA while they were taking orders for the PS5. I wanted to know what I was buying, so I asked the individual directing me to the line (I know his name, but I'll withhold it since he's not the problem) what is included in the bundle. He told me the console, extra controller, year subscription to ps plus, and the new spider man game. Cool. So after waiting 20-ish minutes, I get to the front of the line and am able to order the bundle. I asked the individual ordering the bundle for me again what was included just to be sure I'm not paying for anything else. Same, console, extra controller, year subscription, and spider man game. Cool. Pay for the bundle, but the receipt they give me is just a dollar amount and doesn't include details. Weird. Also, my math is pretty good, so I notice that it's a little more expensive than I thought. Again, weird. Fast forward five days, I finally get an email from GameStop with the purchase order. Interestingly enough, there's a charge for extra insurance that I didn't approve. So I call the Alderwood Mall GameStop and ask to speak to the manager. This condescending, absolute piece of trash, tells me it's in MY best interest to take the extra insurance and refuses to refund me the insurance I didn't want. He claimed that the insurance was part of the bundle and cannot refund me the amount for the insurance. He berates me for being a waste of time since he has a house full of customers and I'm out of luck, even if I call customer service. So I try to call customer service. Holy 48 minutes wait. I finally get connected to someone and they hang up on me. Ok, I'll send an email. Sent a message on December 23rd. Still no response. I'll probably spend my money elsewhere in the future....no wonder why GameStop is dying. read more

GameStop - Video Game Stores Near Me - Lynnwood, Washington

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This place is awesome. Ive bought games from this Alderwood location for years, from Fallout 3 to PS4 Controllers, they always got me. Also love that they take pandemic measures seriously. read more

Nobody ever picks up the phone, so it's impossible to carry out an actual transaction. Best wishes to anybody trying to make it work.

Very nice people working there. Would very much recommend this GameStop. Beat one ever.

I was in dire need of a wheel for Xbox one that was not listed on the website. Out of all the stores I called (3). Richard at Alderwood actually looked it up for me and found one in Everett. Kudos to Richard for great service. The other stores responded with "uh, no. " and hung up. read more

Bought one says new. They didnt have plastic cover and disc is damaged. I asked why they didnt have cover and they didnt explain why. I believe this is used disc and they just define as new read more

GameStop - Video Game Stores Near Me - Lynnwood, Washington

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Went in to pick up my pre-ordered copy of Lego Star Wars: the Skywalker Saga and was given excellent service by Alex (hope that name is right.) He was the only one at the counter with a long line of people, but he kept it positive and made the whole experience more enjoyable, talking to everyone and keeping the mood up while we waited. read more

I finally purchased my first 2DS gaming system, and was having some trouble setting it all up, so I brought it into Game Stop. At the time, it was very busy, and Sam Chidester was the online working. He treated the customers very well, and was very professional in handling the needs of all of the customers. When it was my turn in line, he helped me with setting up my 2DS, and helped me pick out a game for it! They have a great selection of used games, the store is always neat, clean and in order, and the customer service is awesome! The kids are even treated well, and they are great at getting down to their gaming level to pick out the game that is perfect for them. They have a fan here :-) read more

Thinking this is the one across from Hot Topic at the Alderwood Mall (I still think it's weird that there are 2 GameStops in one mall! But, there are several Starbucks, so maybe GS is just next in line for domination... who knows!). This is a small location, but it still has plenty of games. I was most surprised that some poor employee actually alphabetized the games on the shelves! It took me a while to realize it because I'm used to hunting through all of the games to find what I'm looking for, but when I did I was stunned! This definitely makes it easier to find what you're looking for especially if it's a more obscure title. Employees have always seemed knowledgeable enough and you can usually get in and out of here rather quickly. Seems like a good location - I think the other one in the mall may be a bit larger, but this one served its purpose! read more

Quite possibly the best game stop I have ever been to its small so its easy to shop and the staff is the best there always so eager and fast to help everyone in the store. I will buy all my games from the foodcourt location game stop. read more

GameStop - Video Game Stores Near Me - Lynnwood, Washington

I wiped the dried spittle from the side of my mouth, the sleep from my eyes, put my sweat pants on and strolled to Gamestop (with my video game controller stuffed in my back pocket just in case). I kid. I actually made a quick stop into Gamestop to pick up a gift for my brother (a new headset if you must know---my dog ate his last one!). Got in and out quickly---as a guy, this is important. read more

The employee named Kyle sold me 2 games and told me he put the receipt on the back of the games. I got home didn't like the game and wanted to return them I went into GameStop for them to tell me they can only refund me for the warranty for the games and not the whole game then I was told I couldn't return it. I've only had the games for 2 days at that point read more

Gave me a fake copy of Black Ops 2. Doesn't work, overpriced, and they didn't even fake or correctly, as in the symbol on the middle was missing. read more

GameStop - Video Game Stores Near Me - Lynnwood, Washington

This GameStop (the one across from Hot Topic, near the foodcourt) used to be a very good GameStop. However, a bunch of new people work here now, and I've had better service elsewhere. The manager Chris is very nice, albeit a little awkward. However, the rest of the (all-male) staff rubs me the wrong way. They greet me right away, which is really nice, but then they keep on you. I'd say "I'm just looking" and then am bombarded with questions. "What are you playing? What systems do you have? What's coming out that you wanna play? What's your name? What's your bra size?" Geeze, can't I just shop? And then of course there's the questions at the counter when I buy. What do you want to reserve and do you want a subscription to the magazine -- okay, standard questions. But then there's this new game insurance. Like, come ON. Anyways, I'll be making my used game purchases online or at Another Castle from now on. Mall convenience just isn't worth it. read more

Uh, I just came in to buy some video games for the fiance. I don't know anything else. Video games are crazy expensive, even pre-owned. Wow. I was talked into signing up for their membership. Lol. Sure, for the fiance. Helpful, friendly staff to answer my silly questions. read more

It's alright. When I turned in some of my games like one of my games was perfectly fine but then the guy at the counter said "sorry it was not worth enough to refurbish it" And it was perfectly fine! never coming back here. Go to the one on 164th. read more

This is a good GameStop but it is really small and cramped inside if there are more than 4 customers inside. The staff know video games and make good suggestions most of the time. read more

It has a good quality of games I go their like every week and they pretty much always have new things. I would highly recommend this place to everyone who likes video games. read more

My husband and I stop in this store every time we're in the mall, and we're always happy when we do. The staff is very friendly and clearly loves to share their love of games with their customers. Every conversation is relaxed and enjoyable, not tense in the usual salesperson-to-customer fashion in a lot of other gaming stores. I feel like I'm talking to a friend instead of an employee. We'll be going back for many years to come. read more

As soon as I walked through the doors, a very friendly young lady greeted me and asked if I needed assistance. I had been looking for a certain PSP case and she immediately went to look for it on the computer database. After that, she answered a few of my questions about an upcoming game and about the new PSP bundles. Other times I visited the stores, I was helped out by very friendly employees who went out of their way. They were very knowledgeable about games which is a definite plus. read more

Never go here. Huge waste of time. have never been more frustrated with trying to replace my broken PS3 that they sold to me. The AV cords never worked, and I thought, ok it works with the HDMI, ill be ok. Well I've had it 6 weeks and that stopped working too. now because I didn't purchase the "product replacement coverage" (remember its only 6 weeks old) they told me tough luck. For spending $500 i expected a little bit more. SCAM!!!!!! read more