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    Next Level Concrete Coatings

    3.4 (22 reviews)

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    Tracy A.

    For those of you looking to get your garage floor done. DO NOT USE NEXT LEVEL located in Plainville Ma. Poor workmanship terrible customer service. I don't think they know what they are doing. I think my 20 year old college kid with no experience could have done better . My garage came out with bubbles, popping like bubble wrap, slopy edges peeling like a snake. Over flow on my driveway. They had to come back 3 times to re do it. FYI they also use the name Revamp Yes I received a discount of for the inconvenience of making my 1 day install for 4/3 being done for the 3rd time on 4/18. Not to mention the 2 week disruption it caused to my work as I use the garage for my home business. The original installation date I was closed. These photos are from the 3rd and final floor installed.

    hardened debris all around the pool

    I used Next Level for my pool decking. Next Level does not deserve even 1 star. They did not keep their promises. They promised one thing and did another. Do not sign (or initial) their contract. It's a scam! They will deduct money from your account even though they did not fulfill their end of the deal. They left a HUGE mess. Small rubber pellets (with resin) are stuck everywhere. In my pool, on my white edging, all around the gravel surrounding the pool. Also, the area in my driveway where they were working are covered in small sticky rubber pellets. They promised to power wash the current concrete deck but did not do that. They promised "a minimum of 1/2 inch product" but only put down 1/4 inch. Lots of rubber pellets were sticking up above the surface and hurt your bare feet to walk on. These are not easily removable since they are stuck on. Finished surface is uneven and very difficult to walk on. Customer service is atrocious!! Salesman made many promises they did not keep. Don't believe a word! SCAM!!!!

    Thanks for coming by to fixe the hole and the back area.

    Eventually they came back and fixed the hole and the back area. The workers were very nice!! Thanks

    Cracks and different finishes

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    1 month ago

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    Justice R.

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    6 months ago

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    5 months ago

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    6 days ago

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    1 month ago

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    26 days ago

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    4 months ago

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    1 month ago

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    3 months ago

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    2 months ago

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    5 months ago

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    6 months ago

    Dave was an amazing rep. No pressure. Very detailed and knows the products. He was honest and fair. Highly recommended.

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    3 months ago

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    3 months ago

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    3 months ago

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    4 months ago

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    4 months ago

    Robert was amazing!!! No pressure, super knowledgeable and wonderfully friendly. We can't wait for our installation.

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    4 months ago

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    6 months ago

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    8 months ago

    Christian was very nice and helpful! We felt no pressure and the estimate seemed fair! We were satisfied enough to commit and book a date.

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    4 months ago

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    Review Highlights - Next Level Concrete Coatings

    “Dave was very professional when he cae to give me an estimate.”

    Mentioned in 4 reviews

    Read more highlights

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    The Original Chimney Sweep

    (32 reviews)

    This has to be the most unprofessional experience of any business I've ever encountered. Because we…read morewere not satisfied and were charged over $500 for work not done, my husband and I gave this business a bad google review. (After requesting a refund that was refused). Unfortunately, when you own a business you get good and sometimes bad reviews. The owner was so mad at the review, and that my husband voiced his frustration on his personal social media, she contacted his employer through facebook. She harassed his employer continuously to let her know her feelings about my husband's character and that she wouldn't support her business because of his involvement. She was literally trying to get him fired for bad reviews. I owned a business for 10 years. I got a couple bad reviews along the way about employees work and had requests for refunds. I did so willingly because the customer satisfaction outweighed my ego. I would NEVER call a clients employer after they left a bad review to voice my personal opinion of them. It's absolutely insane that the owner took this route instead of just refunding the money. The owner did offer to have someone else come to do the work but our trust in the company had been diminished. We wanted a second opinion and got one. That's also the prerogative of the customer.

    They sent a severely injured technitian to my house in fact he could barely walk. He was in no…read morecondition to do any work that required lifting tools and unfortunately he did nothing. I gave the tech a knee brace I had that was custom made for me when I tore my ACL/MCL and cost over $4,000 because I felt so bad for him. Chimney sweep still charged my card that I had given them to book the appointment for no services rendered. They offered to come back and "re-do" work that was never done and the owner admitted as much in writing, but at this point the way they spoke to me on the phone, wanting to bring back the injured tech basically to shame him in front of a customer and even told me if there were no brush marks in the chimney he is fired, I don't want anything to do with your company. They told me my fireplace needed a new liner amongst other things and was not usable so why would you charge me to clean it? They also charged me for an oil flue cleaning and I didn't notice this till a few days later but there is a giant tag on it that says it was cleaned on 1/6/26 by the woman we bought the house from (just closed on it weeks ago). I have confirmed the cleaning with the company that services the oil burner and they are sending me the paperwork confirming this. They quoted me a price of almost $10,000 for repairs verbally but never sent the estimate. I also had 2 chimney companies come in for repair estimates and they both confirmed (in writing) no cleaning was done here and I had company that day and they can confirm no vacuum was ever run and no cleaning ever happened. I was told my dryer vent would be cleaned for free on the phone and they wanted over $100 to clean it the day of. With all this they refuse to refund the money they charged me. This is unethical business at its finest. The pic of the cleaning door shows its rusted shut and was never opened.

    Dardah Masonry and Landscaping - Bluestone patio and trees .

    Dardah Masonry and Landscaping

    (10 reviews)

    We are beyond pleased with our new walkway! The team had patience with our many questions. True…read moregentlemen and talented craftsman! Their work is art. We highly recommend this company!! We look forward to working with them again. Phil & Denise Franklin, Mass.

    I contacted Jose about having some prep done for a patio we were planning to build. We had a family…read morefriend who would lay pavers, so we really just needed the site to be dug out, base put down, compacted, and screeded. Jose came out and gave us an estimate that included burying the downspouts to avoid water dumping on the new patio. He was prompt, communicative, and gave us an estimate in a few days. We scheduled them to come the following week. He and his brother showed up right on time, and promptly began digging things out. I was impressed with what they were able to do in a single day. Because rain was in the forecast, they were flexible on coming back a second day to screed the final paver base. It rained particularly hard and it became clear that there was an issue somewhere. When they came back a few days later, I pointed it out to Jose and he promptly dug out the spot and ensured it was properly filled in and compacted. They finished the job and cleaned up. After the first day, they left the site relatively clean (considering they knew they'd be back). Overall, I would 100% recommend these guys and would love to have them back to do additional projects at our home. They were responsible, competitively priced, and wanted to ensure things were done right.

    Next Level Concrete Coatings - flooring - Updated October 2026

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