The salesmen Robert Connor was very informative and patient, going thru all aspects of the installation. He provided a visual of what our garage would look like after the job was done. Which truly helped in making the decision to go with Neot level concrete coatings. read more

Robert arrived on time. He measured the garage area and then completely explained the entire process. i am looking forward to the new floor. read more

Fantastic experience with Next Level Concrete Coatings. Next Level Design Consultant Jose Campos thoroughly explained all the options and details of the patio restoration process. George & Ricky resurfaced our old patio and it looks amazing. Due to our infamous New England weather they had to make three trips to complete the job. Professional crew, reasonable pricing and high quality work. They truly went above and beyond to make sure we were happy with the final result. We were so impressed with our neighbor's Next Level floors we decided to do our patio. !!Awesome Job!! read more

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For those of you looking to get your garage floor done. DO NOT USE NEXT LEVEL located in Plainville Ma. Poor workmanship terrible customer service. I don't think they know what they are doing. I think my 20 year old college kid with no experience could have done better . My garage came out with bubbles, popping like bubble wrap, slopy edges peeling like a snake. Over flow on my driveway. They had to come back 3 times to re do it. FYI they also use the name Revamp Yes I received a discount of for the inconvenience of making my 1 day install for 4/3 being done for the 3rd time on 4/18. Not to mention the 2 week disruption it caused to my work as I use the garage for my home business. The original installation date I was closed. These photos are from the 3rd and final floor installed. read more

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I used Next Level for my pool decking. Next Level does not deserve even 1 star. They did not keep their promises. They promised one thing and did another. Do not sign (or initial) their contract. It's a scam! They will deduct money from your account even though they did not fulfill their end of the deal. They left a HUGE mess. Small rubber pellets (with resin) are stuck everywhere. In my pool, on my white edging, all around the gravel surrounding the pool. Also, the area in my driveway where they were working are covered in small sticky rubber pellets. They promised to power wash the current concrete deck but did not do that. They promised "a minimum of 1/2 inch product" but only put down 1/4 inch. Lots of rubber pellets were sticking up above the surface and hurt your bare feet to walk on. These are not easily removable since they are stuck on. Finished surface is uneven and very difficult to walk on. Customer service is atrocious!! Salesman made many promises they did not keep. Don't believe a word! SCAM!!!! read more

Next Level Concrete Coatings - hardened debris all around the pool - Flooring Near Me - Plainville, Massachusetts

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Eventually they came back and fixed the hole and the back area. The workers were very nice!! Thanks read more

Next Level Concrete Coatings - Thanks for coming by to fixe the hole and the back area. - Flooring Near Me - Plainville, Massachusetts

I have been trying to get someone out for two years to repair a few spots in my garage floor. They respond and say they will schedule then nothing, So much for lifetime warranty. read more

David was professional, courteous and detailed. He answered our questions and offered options to consider in a clear and concise manner. The appointment was cordial and resulted in us scheduling the service. Thank you for your help. read more

When water began pooling on my $4400 garage floor, the company refused to honor the Lifetime Guarantee. Moisture tests were done following long intervals to assure sealing with nearly a year passing to allow the sponging process to take hold. An anonymous customer representative responded to my concern in an unprofessional, curt, and impersonal manner, not only dismissing any company responsibility but also citing misinformation regarding the source of the pooling. read more

Scheduled an estimate, they texted to confirm several times - even an hour before the appointment. Then no call no show. I wouldn't hire someone to do work on my house that can't even show up when they say they will. read more

We had our garage done on June 30th and I have to say they did a phenomenal job. Dave was very professional when he cae to give me an estimate. The two young men that did the job was excellent as well. I highly recommend Next Level concrete read more

After having my 3 car garage done by next level concrete I had to have them come back to fix many sharp edges and bubbles. Salesman never followed up to see if we were satisfied and their customer service is terrible. Wasted 2 days waiting for someone to come out as promised and not even a phone call to say they were not coming. I would not recommend calling this company !! read more

Dave was an amazing rep. No pressure. Very detailed and knows the products. He was honest and fair. Highly recommended.

Dave from Next Level showed up on time, even a little early. He was very thorough in all explanations. I felt the sales pitch was good enough to give him a deposit that day. read more

Excellent meeting with David, who reviewed the entire process, and pointed us in the right direction. Looking forward to seeing the finished product! read more

Terrible sales person Dave Compagnone. Once we signed the paperwork never heard from him again even after numerous calls to him were not returned. Dave said he would call us 15 days out to confirm also claimed if it was raining they would have to reschedule. Installers showed up on in heavy rain and attempted to install. They never completed the job leaving 2 feet near the driveway not completed. No one called to schedule a date to finish. Several days later we were able to get Dave on the phone and he said that was not his problem that we would have to call the install manager, several calls and voicemails to him were not returned. The floor was uneven, blotchy with clumps of razor sharp flakes sticking out of floor. Multiple calls and voicemails were placed with no response. I went to their office on Commerce blvd in Plainville multiple times, the door was opened and I walked through the entire building twice on 2 different days with no one there. The original date of installation was July 7th left the floor incomplete and an eyesore. A person named Bryson showed up on the 10th of July at 7am with no notice. Bryson looked at the floor and agreed that this was not a quality job and called his boss to have the floor completely redone. On Friday July 17th the same 2 installers showed up to redo the floor, they were very unhappy and mocked my wife after she explained the issues we had with the floor. This company promised quality work completed in ONE DAY. The quality was terrible and the customer service is a disgrace. The floor was not completed for 10 days leaving all my garage equipment in my driveway. No apologies were offered. read more

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Had someone come to evaluate my garage floor in early April. Complete inspection and pictures. Said it would be challenging but guaranteed the job and set up for early June installation. Got delayed a couple of weeks. When they finally came out they decided they couldn't do the work. So three months waiting to get this done and nothing gets done. An honest sales person would have been nice read more

Robert was amazing!!! No pressure, super knowledgeable and wonderfully friendly. We can't wait for our installation.

May experience with next Level Concrete, was excellent!! The sales representative was honest and informative. The two workers who applied my application were very pleasant and they did an outstanding job. I would highly recommend this Company to anyone thinking of having their garage floor resurface. Great Job!! read more

The men that finished my garage floor....did a great job. They exceeded my expectations! They left everything around them clean and neat. Next Level was the right choice for me! read more

Christian was very nice and helpful! We felt no pressure and the estimate seemed fair! We were satisfied enough to commit and book a date.

Extremely disappointed. I hired Next Level Concrete Coatings to install a premium, multi-layer polyurea and polyaspartic flake system in my 4 garages. It was sold as a highly durable, 'one-day' coating. Less than 3 weeks after application, and well within normal use, the coating is already bubbling and lifting off the concrete. When tires sit on the floor after being driven, it causes 'hot tire pickup', leaving sticky patches. It is obvious the crew rushed the prep work, as there is no evidence the concrete was diamond-ground to create a mechanical bond. I reached out for warranty support and waiting to hear back. I also must add that my husband had to stay home and lose 2 days of pay to oversee the job because they were not careful and got the product all over my cobblestones. They did not protect this area and had to schedule them to come just to clean and repair a few areas they missed. Now the floor is lifting! In addition it was windy that day so debris filtered in and is now embedded in the flooring. This is supposed to be a top notch company and was very expensive to say the least! I would not recommend! Save your money and avoid their 'one-day' system. They were supposed to come today June 19th and noone has showed up and I cant reach anyone! Worst company! read more