I had Next Generation out to clean my windows and was extremely pleased with the quality of service and the work they did. From my initial conversation with Jessie (who seems to run the show) I felt taken care of. She has such an easy, wonderful manner and more importantly is able to answer all of your questions and concerns, whether they be window, carpet, or stone related. A team of 3 came out to my home and they all did a wonderful job. Casey was fantastic at explaining the process and keeping the job running along as it should. I had never had my windows done professionally, so I had a lot of questions. Casey took his time explaining things and in the process answered some stone related concerns as well. This was a great experience! I strongly recommend Next Generation and will have them back this winter to clean both my stone and carpet. read more

I have used Ben and crew for tile and grout cleaning, grout repair, hardwood floor cleaning and carpet cleaning. He is very honest and his work is excellent. He takes pride in his work and has trained his staff to do the same. In this day and age it is hard to find reputable people in any business, however, we found this with Next Generation. I can not say enough about them from first phone contact with Ben to doing work in our own home to Next Generations work in our rental property...do yourself a favor and call them! read more

This is the first time I have used Next Generation for my window cleaning. Even though they are based in Reno, they come to Truckee & area willingly. Communication throughout the process was easy. They sent reminder emails and texts, even advising the technician was on his way the morning of. A reasonable quote was given. The technician showed up on time, as arranged. He did a great job, inside & out and was respectful of my property. Next Generation will be my "go to" company for any cleaning needs in the future. read more

Ben and his staff are all professional, polite and provide quality service in a friendly manner. Punctual and accommodating. They washed my windows inside & out - even vacuumed the dirt and sand that had blown in the tracks of the window frames. They also steam cleaned my carpet and offered heavy duty fans to speed up the dry time. A good value for quality work - double thumbs up for Next Generation!!! read more

I have used Next Generation for window and carpet cleaning and cleaning/sealing of the natural stone in my bathrooms and entryways. Every job was completed to perfection. Ben and his employees are wonderful. The carpet cleaning products they use are fantastic and I wish I could find a company in the bay area using the same products. I definitely recommend Next Generation Window and Carpet Cleaning!! read more

I am probably my husbands biggest critic! That being said Ben is probably one of the most honest business men in the industry. He strives for quality and takes every opportuity to make his customers happy. He has worked very hard to handpick employees who share his values and will maintain the quality of work he expects. Should you use Next Generation for your work you will not be disappointed. read more

Ben and his team have been excellent to work with. I am a Transaction Coordinator for multiple Real Estate agents in the Truckee, Tahoe, Reno and Sparks area and use Ben a lot not only for professional but also for personal cleanings. They have always done an excellent job, on time and have great courteous customer service. I highly recommend Next Generation! read more

Reliable. Professional. Courteous. Reasonable. Best way to schedule is via email. Regrouted portions of my kitchen floor and sealed it. So much easier to keep clean. Cleaned my carpeted stairs both inside carpet and very dirty carpeted garage stairs (after this epic winter dump in Tahoe Donner, Truckee). Even smells clean now! read more

BEST window and carpet cleaning company, EVER! Ben just came out and helped us get our home ready to turn over to new owners. The weather was fierce, but he found a way to get to the house and make it look brand new. Thank you for years of great work in Carnelian Bay. read more

Next Generation did a great job refinishing my scuffed and water-stained wood floor. They were prompt and communicated with me throughout the job, sending me photos to show their progress when I was out of town. If you need work in the Reno area, give them a call. read more

I've been using their window and carpet cleaning service for years. Allows efficient and on time. This time I used their tile cleaning service to clean the tile and grout in my cabin (most of the 1st floor). As always I was pleased; Ben did a great job. read more

Ben and Gang did another outstanding job! Carpets and Windows are spotless again. They were earlier than what we had scheduled, always reliable and trustworthy. We not only use them at our personal house, but all of our clients as well. Thanks Ben!! ;) read more

Next Generation does a great job for carpet cleaning, window cleaning and grout cleaning. I have worked with them for years in the Truckee area as a realtor and now have them do my home down in Washoe. Always on time, fair price and great job! read more

Next Generation is the tops! Not only do they provide excellent carpet cleaning but their customer service is incredible. It is so nice to actually talk to a person who is courteous and efficient. They are always on time and get the job done! read more

Ben couldn't have been nicer to work with. He restored my very worn wood floors to near-new condition and wouldn't accept payment until I was completely satisfied. I wish all business people were so honest and responsible. read more

Next Gen has always been great. He does not only my home and has for years but many of my Real Estate clients. We are always pleased with the service and not just that hes a great guy... Love shiny windows and clean carpets. read more

I work with Next Gen often, use them for Real Estate clients for carpet cleaning. They are easy to communicate with, reliable, do a good job, and are reasonably priced. Benjamin is a pleasure to work with. Highly recommend. read more

This is a great company. I have used them for a couple of years to do windows and carpeting at our second home. They come and go when we are not there and it is great to come home to sparkling windows and clean carpet! read more

First I called grout pro to clean the grout in our kitchen and thought their quote was way to high so I called Next Gen. they did it for half the price and everything came out great. Would definitely recommend read more