I reached out for a move out carpet clean and Mark was very quick and professional to get back to…read moreme and get it scheduled. Eric came out the day of the cleaning and was very friendly, detailed and knowledgeable. He was able to finish it within schedule and did such a great job! I appreciated the value of their services and the quality of their work so would definitely recommend and use them again.

Sterling Carpet Care delivered an experience that truly exceeded my expectations. The two…read moretechnicians arrived on time, were incredibly respectful, and worked with real care and attention. My couches look refreshed and ready for the holidays, and the difference is noticeable the moment you walk into the room. If you are looking to revive your upholstery or carpet, Sterling Carpet Care is the team to call. Their professionalism, quality of work, and friendly customer service make the whole experience easy and worthwhile. Five stars without hesitation. I would happily recommend them to anyone wanting their home to look and feel its best. Excellent Value!

On my initial phone call to owner Zach, I was immediately impressed with his professionalism and…read moreresponsiveness. My first call went to voicemail, and he returned my call while I was leaving a voicemail message. On March 24, 2026, Zach and Craig came to our 1850 sf home to clean all the carpeting. They arrived on time and got right to work, bringing in their equipment carefully and putting corner guards in place throughout the house. One of the first things I noticed was the pleasant scent - it is very light and does not smell like chemicals. My usual preference is for no scent, but I found myself preferring this delicate scent. They were efficient and quick (but not too quick!), and the carpets looked very clean when they were through. The price is one of the most reasonable I have found in Reno and includes a military discount (thank you, Zach, for your patriotism!). Fresh Start is fairly new to our area, but not new to the business of cleaning flooring. We look forward to trying their tile cleaning service next. If you need your carpets cleaned, I feel confident recommending Fresh Start Carpet Care.

The owner was very responsive and polite. He took care while cleaning our carpets. I got quotes…read morefrom a handful of cleaners in the area and they were all pretty much the same. Our carpets came out great. They were in good shape before so I can't comment on stain removal or things like that. They came in at 8am and the carpets were mostly dry within 12 hrs. They will be our go to going forward

I needed a large area rug and 2 smaller runners cleaned. The concern I had with my largest wool rug…read morewas that it was in storage for 5 years and had yellowed a bit. Michael was super responsive, and when I explained my rug concerns, he asked questions, had a couple theories about it, and knew how to treat it while also being realistic about managing my expectations. He showed up as expected, super friendly guy, and went to work. I'm pleased with how my carpets turned out, my expectations were managed well, and would absolutely use him again!

We had these stains from chairs we rented for thanksgiving that wouldn't come off. Michael was able…read moreto remove them! Believe me we tried everything! The house has older carpet and needed deep cleaning. Michael and his daughter were able to clean it so well and got the old stains out in no time! I'm so happy

They came to clean our carpets when we first moved in. I noticed there were some spots still on the…read morecarpet. They came back out to clean them again as promised. I thought they would steam clean the spots but all they did was use a spray bottle and towel to try to touch up. Seemed very lazy way to me like they didn't want to drag out the equipment again. I also noticed the entry to the bedrooms did not come clean and nobody uses them. I will be trying somewhere else next time. Sorry

Great service, quick, professional, fair price! They got…read moreright back when we contacted and arrived right on schedule. Communication throughout was flawless and the tech did great work.

Great communication via Yelp and phone to arrange an upholstery cleaning of my 15 year sofa. Lukas…read morearrived on time and came in to see the sofa before deciding the best way to clean it. I was impressed with the job, and the fee that was quoted and was a good value! Thanks!

Been using EcoPro the last 2 years. Service, quality and value's always great. Lucas is always on…read moretime, helpful and friendly.

Professional, reliable and thorough is how I would describe the service. David came by and did an…read moreexcellent job in explaining what his process was in getting our carpets cleaned caused by several accidents from our dogs. When the job was done, the carpet that he cleaned came out feeling soft with no lingering smells. The product he used created a light fresh scent that was not overpowering which we were very thankful for. We highly recommend this company, it was money well spent!

I had a mix up and wasted David's time but he was so gracious about it and it shows the true…read morecharacter of man and his business. I will definately use Relentless in the future because of his good attitude, considerate personality, prompt replies and great ratings.

Had our carpets cleaned the other day and Evergreen Carpet Care did the most amazing job!…read moreEverything from scheduling to the time of service was so seamless and easy. And what a beautiful job they did and our carpets look amazing!!

This was my first carpet cleaning experience with any local company. After two years in our new…read morehouse (with little kids), our carpet desperately needed a cleaning. I called and asked about their special for two rooms and a hallway for $125. The gentleman on the phone told me that rooms larger than 200 square feet would cost more (I forgot the actual price) and any special treatments would cost additional as well. He helped me schedule a time for the following week. About 15 minutes before the scheduled time, I received a phone call letting me know that they would be arriving soon. I wasn't there but my partner was there and said everything went well. We opted for the basic cleaning and didn't expect all the stains to be removed (for example, some chalk paint in the hallway). The carpet looks much better! The invoice noted the stains that couldn't be removed and the traffic wear pattern in the hallway. We had reasonable expectations for what carpet cleaning could do and are satisfied with the entire experience. Would definitely hire again for future carpet cleaning needs.

Nick is an amazing person who selflessly has been out helping those affected by the flood,…read moreincluding us. We had a large amount of standing water in our back yard that was flooding our garage and he came out in the middle of the storm and the middle of the night to help us get the water pumped out. He is just starting his business and is offering complimentary services to those affected by the flood. He came out, helped us tremendously and would not accept anything from us. This man understands small town values, even though Reno has grown so big. We are forever thankful for his selflessness, kindness and amazing generosity! We will using his local carpet cleaning business and highly recommend his business to anyone looking to get their carpets cleaned. Please help support this brand new company, as he is supporting his community in a huge way!

Nick was awesome! Arrived at appointment on time, explained what he was doing, gave pointers on how…read moreto maintain, and even followed up! His service is also priced very reasonably.

Excellent response time and assignment to a vendor. Their vendor provided showed up promptly and…read moreperformed the work well. Decent value but fairly high markup (33%)

Overall, my house was very well cleaned. A few minor spots were missed, like under the computer…read moretable, behind the couch, on top of the refrigerator and on top of the dryer.

TL DR: support local, fantastic value, great work…read more Thank you Garrett! I needed some carpets cleaned in my house. He was quick to respond. He ended up cleaning 4 rooms, hallway, stairs, and 2 rugs. The carpets look amazing! They feel so clean and don't have a weird artificial smell. Rates are very very competitive. Without question I will be asking him again to clean the carpets and rugs again the in the future! If you're looking for quality work, competitive pricing, and value get your carpets cleaned here!!!

Always a great value and great service when we get our carpets cleaned. Quick, efficient and always…read moredone right.