It's the wise words of Matthew McConaughey, "Alright, Alright, Alright!" That's an apt description…read moreof this post office. It's alright. The pros: 1) They open a full hour earlier than the other (east side) Schaumburg post office. 2) Plenty of parking 3) Large lobby space where you can drop larger packages, buy stamps, access a PO box, etc. The cons: 1) Service is all over the place - I've had the friendliest experiences and "I don't give a sh*t" interactions. 2) The actual customer service area is small and narrow and there's often a line. I appreciate that USPS is trying to keep with the times - easier click to ship, convenient pick up, etc but there are still times that you have to pop over to the PO, and this one is fine.

Would like somebody to explain any of this way of doing business.This is the Woodfield station on…read more1951 McConnor pkwy.ALL customers should have been notified.Its 24 hr access....and no emails to customers.The note that has been posted in the back of bldg states (attached below) CLOSED"temporarily".... but all doors are unlocked.In addition,the reviews on this facility are ALL bad!!My relatives are in schaumburg.This is the worst thing ever!!!!!!!!!!!!The old location on mall drive was just as bad .What a both sad and awful thing for a government agency.They should be ashamed .

This my first review of a....post office... but here we go:…read more Waiting in line is the worst; everyone agrees with this (I assume). At a grocery store or wherever else a line is formed, more clerks/cashiers will come to the aid and open a new station to get through the line. Such is not the case at this establishment. In fact, there was an individual at the register not making eye contact with us and certainly not eager to help, and another person who consistently stepped away from the desk, and not in a sense to help a customer, but after helping someone they would step away so the next person in line can feel like a chump that much longer. The final rock star was a drone (see my tip) who said no words, wore no expression, and simply extended her hand for things. I handed her my ticket, she walked away in silence, came back with my box and dropped it onto the counter (she didn't set or place it). After any potential glass in the box had been broken, without a sound she extended her hand again apparently for my ID, then scanned it with her eyes and noticed the names matched. She handed it back and slid over the box, and I handed her a misdirected piece of mail I received, and as I started to explain that they don't live there anymore, she interrupted and said "Ok, thank you" so I just walked away. Maybe she was just running out of batteries? I'll give iHer the benefit of the doubt, I just hope she plugged in when she got back to her domicile. I didn't give 1 star because without the USPS I wouldn't have a coffee grinder amongst other things. However without the USPS I also wouldn't have 750 coupons a week for new siding or gutters. I gave 2 because this could be an off day; probably not. But that extra star will act as good hope that somewhere out there, someday, a person like you or me, have received--or will receive--good service from an employee here. I apologize for the rant, I just dislike feeling like I'm inconveniencing someone when I need them to do their job. They know exactly what they sign up for when they submit the application. They had numerous opportunities to back out during the interviews/background checks/drug tests/other government procedures for employment. I guess in retrospect it's my fault. I decided to live in an apartment, requiring me to go to the post office to pick up anything larger than a magazine. So if I hadn't moved in, I wouldn't have had to go to the post office, and I wouldn't have met the robot woman, and this rant-review wouldn't exist. Yeah, that's on me.... TL;DR: Prepare yourself to wait in line and have everything you need readily available, but don't bring your personality because it wont compute.

Cant even give them one star. My regular carrier is the best, but when she is not there or in…read morevacation, its the worst service. This a business and we always have mail to go out, they dont come in to pick up mail when our regular carrier is gone! We haven't had anyone come in last 2 days . And they get how much for stamps? and a pension?

I went out of town for 2 weeks in Jan. '26, and put a hold on my mail. When I returned, I was…read moretold there was nothing to pick up (not even junk-mail, which seemed highly unusual). On March 5, '26, I received a bundle of mail (held together by a rubber-band). This mail was postmarked Jan., and included several bills that I was subsequently charged a late fee on. When I spoke with the head of the A.H. post office (Euclid Ave.), she offered no apology, but said she would look into it and call me back. I've yet to receive a call back. The fact that I receive other peoples' mail (way too often), is bad enough, but misplacing my mail from Jan., and suddenly delivering it in March w/o explanation, is inexcusable. The postal service from this location is beyond poor, and seems to be getting increasingly worse over time!

I felt like racists to me, I regretted it for an hour and in the end I found out that they can't…read morehelp me in any way

received a 3849 in mail box 2 problems: 1st they didnot ring the doorbell, 2nd receipiant moved…read morewithout any address!!!! p.s. their was 5 people in the house why don't they ring doorbell also have them on doorbell camera not ringing!!!!

The usps use to be good now there are many different people delivering the mail. Please keep the…read morelazy people out of the roselle area. On Saturday may 4th I had gotten a notification saying they couldn't deliver the mail because the mailbox was blocked which is bs. If this keeps up then I will be posting videos of usps just driving by we have cameras just letting you know.

never had such amazing customer service. my package was delayed by 10 business days due to union…read morepay out on old timers and they helped me find the package and track where it was when there was no update on the tracking. I had to leave from Chicago and they were able to have it shipped to the hotel I stayed at and rerouted to nye with no hassle. I really appreciate not losing this 20 pound package.

In my experience, this is the best post office locally. Staff is always courteous and professional…read more Clean and presentable inside. Always delivered mail without any issues.

Absolutely, positively the worst. I have "informed delivery" and have had several very important…read moredocuments show scanned and then never delivered ... ever - just lost. I've also received delivery attempts failed notices for very important medication that says the delivery attempt was made while I was sitting on the couch 5' from the door ... nobody ever attempted to deliver my medication. Additionally they said they left a call tag on my door needed to pick up my medication ... there was no call tag. Sorry if you work there, but service sucks.

We are in the industrial park, many days we get no mail, sometimes they try to deliver at 7pm, to a…read morebusiness, ridiculous, many, many items have been lost in the mail, we have often times received other businesses mail, had to go to direct deposit for our checks since so many were being lost, items that I have mailed to the same address for years suddenly come back as undeliverable, if possible I would give 0 stars

Workers are so incredibly kind. I went in to get fingerprinted, and Octavia tried over 10 times to…read morehelp me while the machine continually malfunctioned. Very great service.

2026 update: changing from 1 to 4 stars, they seem to have improved on everything. Usps oftentimes…read morehas the best pricing for small items Update: This place has gotten slooww and they keep one lane open which causes such a delay. Dont have a problem with the employees themselves Original review: I've only been here once after a long time, and the biggest problem is the speed, they're too slow even when it's not so busy. The employees were nice but didn't look like they wanted to be there in general.

Place is a hit or miss in terms of speed. I had to wait several.minutes once or twice but overall…read moreits decent.

I've been to this post office two times in the past week, and unfortunately had the same experience…read moreboth times with the same employee, Teri. Both interactions were extremely rude and unprofessional. During my most recent visit, I walked up, smiled, and said I was dropping off a package. She stared at me and responded, "Ok so all you're doing is dropping off a package? What, do you need a receipt or something?" The tone was completely unnecessary. I said yes, and she rolled her eyes before proceeding. What made it worse was being asked to complete a one-question survey about whether I was treated with courtesy, right after being treated with none. When I received my receipt, I said "thank you, have a nice day," and got no response. I initially gave this location another chance because I assumed she may have just been having a bad day, but after a second identical experience, it's clear this is just how she treats customers. Basic respect shouldn't be too much to ask for. I will not be returning. Also, the potholes in the parking lot seem to take up more surface area than the actual office.