I needed a reliable hardscape contractor to upgrade my front walkway, and they delivered beyond my…read moreexpectations! The new pavers look stunning, and they ensured everything was level and well-finished. Great communication, fair pricing, and excellent craftsmanship!

Made an appointment for an estimate but Wilmer was a no show and showed no interest in rescheduling…read morenor express any regret for the fact that I set aside time in my workday to meet with them only to be ghosted. I would give zero stars if I could

Did not have a great experience with this owner and his business, will not be using them in the…read morefuture. Our neighbor was getting their driveway seal coated so I got the number and called to get an estimate done on my house and our rental. They were very fast with calling us back and getting us our estimate. The job they did on our driveway was alright, but our rental driveway needed to be redone. It was a rushed job, even our renters said they watched and it was a very hurried job. So we called the next day to let owner know we would like it redone because parts of the driveway were not covered. The owner was some what cold in his response and basically just said Ya that happens. They were fast in coming out the next day though and correcting their work. We received our bill in the mail and since I did not see anywhere to write in a cc # I went online to check. I did not see anywhere to pay the bill online either, so I called. I explained to the owner I was looking to pay my bill and couldn't find out where to do it, and there were no instructions anywhere. He said they only accepted check. I was a bit surprised in the day and age a company only accepted check, and told him it was weird to not have been told this and no where on his site does it mentioned that. In a very cold tone he responded that he only tells people if they ask, and I didn't so he doesn't feel he has to tell anyone his payment restrictions. Then he tells me in a monotone and slightly sarcastic way, sorry you didn't know. I agree, you do not have to tell anyone anything, but good customer service is letting people know up front all the details . It could be verbal, in writing on the contract or on your website. There is also a correct way to talk to people who are being polite and just asking questions. How you perform a job is one thing, but polite customer service goes a long way. How you speak to people and treat them will make sure you get repeat business. I felt the owner was very rude and the job was just alright and will not be using this business in the future. If that means I have to pay a little more for polite service, then that is what I will do.

I hired Suburban Sealcoating 10 months ago to repair my driveway sink holes. The repair cost was…read more$1800.00. Another sink hole has developed in the area that was repaired. I called the office to advise of this and to see what is suggested to be done. I hadn't heard anything back after a couple days and called again. The woman that answered the phone advised it has been looked at and notes in the computer. I asked that someone please call me back and now a week later no word. This is unacceptable business practice and now I'm done.

I was very hopeful as my initial inquiry was quickly responded to. However, Disappointed that we…read morehad an appointment and they never showed. Followed up and no response again. Poor business management.

No show, no communication, no follow-through…read more My wife reached out for a quote on Wed, 9/15/21 and we agree to change personal plans in order to enable Edgar to stop by at 9am Saturday for a walk-through. Did not show up and did not bother to call or text at all.

Groh Works Landscaping Service is not reputable. The owner Jeff assured me that he could quickly…read morecomplete my extra landscape projects, In order to get me to switch over to their mowing service. Then Jeff completely ignored my requests to get the extra work scheduled. Groh Works mowing crew also damaged my sprinkler system, and they ignored my requests to fix it. I tried for several weeks to work with them on these issues with no results which resulted in my yard looking very shabby for most of the summer. So I had to switch lawn services and pay for the sprinkler repair myself. I deducted the $80 for the sprinkler repair from their final bill, and now Groh Works is harrassing me for the $80.

Shopping for new providers. One neighbor had said that Groh Works is not a good choice (they fired…read morethem). I nonetheless decided to try anyhow since they do two other lawns very nearby. Result? two ignored e-mails, a missed owner appointment with no call, and no reply to a texted follow-up. Yikes! if a firm blows communication and follow-through at a point of sale, I can only imagine what would happen if I had to rely on them for real with my lawn. No thanks!

Haven't had to buy carpet for 24 years. Read the reviews for Carpet Castle and after getting a few…read morequotes from local places, went with Paul. He was very helpful in making suggestions and he brought more samples when he came to measure. We went with one of his color recommendations and helped us pick the right wood/carpet setup for the stairs. Quite the fastidious person - he explained to us the difference in the direction of the carpet grain and the potential that 12' and 15' rolls of the same carpet might have very slight variances. And I enjoyed watching his method for moving furniture - he's got to be pretty good at Tetris (although he said Dr. Mario was his specialty on NES) Paul's quote was less than other local sources with the same carpet and upgraded padding. Installation was on-time, clean, and looks perfect. No damage to furniture or walls. He's really a hard-working guy and we'll be back when it's time to do the second floor. Thanks Paul, Danny, Esteban and Dennis (didn't catch the other dude's name). We could not be happier.

Quality carpet, Excellent service!!! I never buy carpet anywhere else. This small business man…read moreworks hard and aimes to please. We had carpet installed in 3 days and it looks amazing! Never met a nicer guy. Thanks again, see you next time.

Oh my gosh. David and Roberto did a fantastic job of cleaning the outside and inside windows AND…read morethe screens of our home! Will definitely call Image One again in the Spring! Judy & Ray

Called them for a quote and it's been four days without a response. We have not used them this is…read moreour first request.

Great customer service. I had an issue that was handled promptly and professionally. You can't ask…read morefor more than that!

We had our patio refreshed and some other yard work done. It all looks great. Adding the mulch to…read moreour flower bed to make it look nice after the power wash was a class act. Good business practices. Can't believe they got it done in one day. The prices are reasonable and they do quick but quality work. You can't go wrong getting your yard work done by theses guys. Strongly recommend.