Another great job! These guys installed my beautiful granite kitchen countertops fall 2019. Order…read morequartz countertop for my masterbath vanity...doing a full renovation. Countertop installed today. Great job by Chaz and Jeremiah!! Super friendly and professional! Countertop looks amazing.

I checked other area granite suppliers and didn't find anything I liked. Southwest Michigan…read moreGranite had a perfect remnant. Price was far lower than anywhere else that I looked at. Kenzie was very helpful and gave me a sample I could take home to see in my kitchen. We put a deposit down the next day. The top was measured and installed within 2 weeks of my cabinets being installed . It was beautiful. I am very happy with the service I received.

They did not inform me when they came to measure my countertop that there would be a seam in it…read more They then called after 5 weeks to tell me right before they were going to cut the countertop. They installed one piece crooked, didn't cut a hole for my sprayer, didn't line up the bar for my dishwasher so that I could secure the dishwasher and they cut my sink cut out wrong and you can see the edges of the sink even though it's supposed to be under mount. . When I called them, they did send the installer out to fix some of the items and to look at the sink cut out. They are refusing to redo the sink piece and this has held up me finishing my project. I bought the countertop through Lowe's and was forced to use MKD for the install. I am so disappointed in this company.

Our experience with MKD Kitchen & Bath has been incredibly frustrating, particularly considering we…read morespent approximately $7,500 on our granite countertops and backsplash. Months before installation, I was actually asked to contact MKD's granite distributors myself to locate enough matching material for our kitchen. Their Detroit distributor did not have what we needed, so I contacted the Grand Rapids distributor and found three slabs from the same lot. I specifically reserved those three matching slabs, then contacted MKD and was told they would order them for our project. When the countertops arrived, the large island countertop had an entire corner smashed. From what I could see, the granite was transported sitting on the floor of the truck without any type of protective framing. MKD did send someone out to repair it. The first repair needed additional work, but after a second visit, the damage is now difficult to notice unless you know where to look. To their credit, MKD handled that situation reasonably well and refunded $800 because of the issue. Unfortunately, the backsplash has now created an even bigger problem. The backsplash was supposed to be fabricated from the same three slabs we had specifically located and reserved so that it would match our countertops. It was installed today, and one of the major sections is very clearly NOT from the matching material. The base color of the granite is completely different. This isn't a minor variation in natural stone that you have to look closely to notice. You can see the difference from across the house. After everything we went through to specifically locate and reserve three slabs from the same lot, having MKD fabricate part of the backsplash from visibly different material is unacceptable. When I contacted MKD about the problem, I was told they would "escalate my concerns to Home Depot." Home Depot did not fabricate the granite. MKD did. I'm not asking for another discount, and I'm not asking for money back. I'm asking for the product we purchased and specifically planned months in advance to receive. The mismatched section of backsplash needs to be removed and remade using the matching granite we selected and reserved. I will update this review depending on how MKD chooses to resolve the issue.

We had a great experience with Affordable Surfaces. Mike and his crew listened to what we wanted,…read moresaw our space and offered recommendations. He brought samples from which to choose. His work was on time and on budget. He was professional and so nice throughout the whole process

This company does beautiful work, just don't get a leak... Almost 4 years have gone by and we…read morestill have a leak from our shower. They tried to fix it, but it keeps coming back. Now they don't return calls and took my post off their FaceBook page. So, a $15,000 bathroom with lumpy peeling walls is what we're left with. This would be a 5 star rating, but we aren't happy with being ignored and still having a leak..

I would not recommend dealing with this company. Our 'custom' Amish built cabinets started having…read morefinish issue after less than 3 years. Some peeling and crackling. The finish on the cabinets above the toaster and next to the coffee maker is literally melting off. Because there was some medical issues, the cupboards were not a priority.My bathroom vanity has large pieces of finish missing. I had the salesman come out a few years ago and took pictures and said he would talk to his manager and get back to me. Never heard from him again. Then I got in touch with someone in the Lansing area who sent the manager out. He was very sarcastic and basically threw his hands up and said that it was up to me to fix it. So, here I am, with 8 year old 'custom' cabinets that look terrible. I wouldn't recommend them to anyone.

We had been in the market for new countertops for a few weeks and had started to process with a big…read morename stone company in the north shore. But after many unanswered emails and phone calls to them, we became frustrated and decided to look for another company. I did a Yelp search and sent messages to 5 different businesses. Dejan was the first person to respond (7 minutes after I sent the initial message - talk about responsive!!!) I can confidently say that DK Stone's prices are the best in the market after comparing them amongst the other 4 competitors. The best part is that everyone else had told me that I would need to buy at least 2 slabs for the dimensions of our countertop. I asked Dejan how many slabs we would need and he said ONE SLAB for both island countertop and stovetop countertop!! He was able to calculate a configuration that would get everything done with minimal waste - this was huge in terms of cost. He had his guys come out to measure 5 days later and the counter tops were installed a couple of weeks after that. Everything was perfect, they were so efficient. Okay so now you have an idea of their work but what about service? Someone had accidentally taken our garbage disposal ring when they were cleaning up after the job so we couldn't get the disposal installed - we reached out to Dejan and he had someone drop it off. He could have easily ghosted us since the job was done but he was still just as responsive. We seriously cannot recommend DK Stone enough - we are so impressed and after being let down by so many other companies this was the breath of fresh air we needed.

One day turnaround from time contacting them. Installer was in and out within hour and did a…read moreperfect job reattaching my drop kitchen sink. Reasonably priced.

Had a great experience with Jacklyn before we went to their showroom, was very responsive to my…read moreemail questions and scheduled a visit. We had a quote from one of the big box stores and found something equivalent for a little less but the experience was much better. We could actually pick out the slab of granite to order and when it was delivered to their fabrication facility, we could pick out which part of the slab we wanted for the countertops and which part for our island. Installation went smoothly, made sure we were happy with everything

I rarely leave negative reviews, but after three weeks of mistakes, poor communication and a…read morecomplete lack of ownership, I feel other customers should know about our experience with Paxton Countertops. On July 18, we went to Paxton and selected Copper Mist for our basement bar. We were given a sample to take home and received a quote totaling $984.13 using the remnant we had selected. At no point during that process were we told that we needed to place a deposit to secure the material or that the piece could be sold to someone else while we were moving forward with our project. Based on that selection, we continued planning our bar and even purchased our sink specifically to coordinate with the Copper Mist. Unfortunately, there were errors and confusion with our project information from the beginning. We returned to Paxton on August 8 and again confirmed what we had selected. We then learned that the material we had been planning our entire project around had been sold. The proposed solution was essentially for us to spend approximately $3,000 to get the material we originally expected to purchase as a remnant for a project quoted at $984.13. I understand that remnants are limited inventory. What I don't understand is why we weren't clearly told what we needed to do to secure the material, particularly when we had received a quote, taken home the sample, continued communicating with Paxton and were making other purchases based on that selection. Mistakes happen. What has made this experience so frustrating is the accumulation of mistakes, the lack of clear communication and, most importantly, the lack of ownership or a meaningful attempt to make the situation right. Three weeks later, we're now essentially starting the countertop selection process over again through no fault of our own. For a purchase like this, customers rely on the professionals they're working with to explain the process and tell them what needs to happen next. That simply did not happen in our experience.

This is the second time my wife and I have built a home and the second time we have utilized the…read moreservices of Top of the World Granite. We met our interior designer at their showroom and had our architectural plans with us, which I recommend. The process of choosing materials for your home's counter-tops, backsplashes, and other surfaces couldn't be easier. I recall them having a good amount of "stock" surfaces to choose from when we built back in 2011, but their choices have significantly expanded since then. We were able to select from a wide variety of quartz and granite at a very reasonable price point, but they have a huge selection of materials should you want something other than their stock selections. They are also happy to price out different material choices for you before you make your final choice, which makes the process that much better. Top it off with great service and professional installation and choosing Top of the World Granite becomes a no-brainer and I can recommend them without hesitation.

After nearly 27 years in our home, we decided it was well past time to update our countertops. I…read moreworked with Maizie. She was so kind and patient with me throughout the entire job. I wasn't exactly sure how the process worked or what I wanted. She helped me make choices that worked out exactly as we had hoped. Everything from choosing the countertop, sink and faucet, to measurements and install went very smoothly. So glad we went with Top of the World.

Armstrong building installed a new walk-in shower for us. I found this at Armstrong; knowledgeable…read moreon product, great communication, service oriented and quality on finished product. We will be using them for another bath remodel.

Absolutely a Beautiful job! Countertops were put in my mother's kitchen and WOW! Gorgeous!…read more Customer service is off the charts as well. Ten Stars! Dreama K.

This company really takes a personal interest in their customers. It's so hard to be perfect when…read morein this business but they do their best to help correct problems and even prevent them. I've worked with (not as an employee) Joy Watts and have known her for years. Always happy to help when needed. Very knowledgeable.

From the owner: Watts Construction and Watts Homes specialize in new construction in the greater Kalamazoo area and…read morebeyond. Our product line includes single family homes, condominiums, commercial & light industrial buildings, designing, some remodeling and developing new neighborhoods. Our neighborhoods range from the starter home market to the move up buyer to the luxury condo market and those wanting to downsize. We will build the home of your dreams on your homesite our ours. Our commercial construction division is all custom designed, built and priced according to the business owner's requirments. Check out our website for more details on our neighborhoods and designs at www.mywattshome.com