Basement finishing project. Can't say anything negative with my experience. I called 5 builder/remodelers in a month and this was the only one to call me back. Project was professionally run with update calls every friday (as I work during the day and frequently did not see the workers) Basement was designed 3-4 times due to some discoveries with the house with excellent support and recommendations. Minor issue with a furnace move and weather related issues were all handled fairly and promptly. Project finished on time. Considering the size and complexity of my project I cannot ask for anything more. read more

I hired All Star to have work done on my moms house. They have painted the interior, put in hardwood floors, windows, redid a bathroom to include a walk in shower, made a living space in basement and many other projects over the past 3 years. I always recommend them and will continue to use them as projects come up. read more

The turn over in this company is very high (according to the employees at the time) and the quality of the work is poor at best. Most of the workers were not skilled as was evident by the work that had to be continually redone (and by their own confession). Yet the "experienced" workers sat around quite a bit and instructed the newbies without checking their work. They installed the wrong windows in my house and I had to point it out; they had to remove them and order the correct ones. The windows sills are still misaligned to this day. They had no clue how to install vinyl siding until I told them how to do it, even then, I had to come up with the contingency to get it properly installed (which it still is not and at an additional cost to me of course). The owner personally installed pieces too short to function as vinyl should (expansion and contraction) and would not correct it even after I asked. On the addition, they got the pitch wrong and instead of getting the correct roof trusses they patched wood onto the wrong trusses and guessed at the pitch. By that time it was to late, they had already cut part of my old roof out (at least the new pitch wasn't as far off). I will say they are very comfortable at covering issues up or ignoring them. I overheard the workers talking and hoping I would not see issues they left, but they were to obvious to miss. The list of issues goes on and is way too extensive to post here. Unfortunately, the laws in Michigan favor the contractors, Good or BAD. Don't think that "City Building Codes" are a good standard to judge by, THEY ARE NOT. Building codes leave A LOT of leeway that encourages construction companies to take short cuts (look it up or talk to the city yourself). Beware of the slick talk as they cannot deliver. read more

We were very pleased with the work that All Star did on our home. They did the high quality work, on schedule, professionally. The did siding repair and installation, and window repair and installation. read more

We hired All-Star to install an egress window. Larry was our salesman, but my husband and I talked about how he didn't seem like a salesman; no pressure, just coached us on things to ask the other company we received a quote from to make sure we were comparing apples to apples. All Star was $100 more expensive than West Michigan Glass Block (WMGB), but they provide a 100% warranty against water leaks for the life of the egress window (WMGB does not provide a warranty). It was a no-brainer. Furthermore, our egress window was a little unique due to the grade, and they had 3 employees come and look at it to make sure they approached it properly. I appreciated the weekly Friday phone call from Roberta to keep us updated on where we were in the process. Each day the crew was there, they communicated with us on what they were doing and hoped to accomplish each day. We had someone come out upon job completion to inspect the finished job, and there was a little touch-up needed, and they didn't treat me like I was annoying, they said absolutely! They didn't provide us with the final bill until we were 100% satisfied. I was very impressed with All-Star and would HIGHLY recommend them! read more

The workmanship was very poor quality and they had to come back twice to make repairs. We feel we were lied to by the owner and by the designer. We had to pay someone else to come and fix their mistakes because they would not do so unless we paid more for it. read more

Well, I didn't want to give a bad review, but I can't get it out of my head. So many things went wrong. It took 3 weeks to do a project we were told would be 3 days. When the original person we were working with left the business ,the owner said he would work with us personally,we didn't see him again until the day we made the final payment. They had the wrong tub, the accent panel we first picked we were later told would not work ( after we payed our deposit). The wrong faucet was put it. We eventually got the tub, faucet and panels we liked. Had to ask them to replace the ceiling tiles that were damaged from a leak. They were hesitant as there was a sign of an old leak even though I personally saw it raining down into the kitchen when they were working. We already had the tiles, just wanted them to put them in...they did. All and all the people that work for all star are friendly and helpful but the remodel itself was expensive and stressful. read more

I chose All-Star Remodeling & Design to install windows in my home. They were terrific to work with and did an outstanding job. They were courteous, timely and professional! Equally as important they did what the said they would do, when they said they would do it and treated everyone with respect. I will not hesitate to use them again. read more

All-Star has once again outdone themselves. After the recent thunderstorms we experienced a leak in our roof. It was a fluke leak because of the odd angle that the rain came down. All-Star Remodeling took care of that problem. They also noticed some other damage and took it upon themselves to go up and beyond and repaired another potential serious problem. Thank you All-Star and you will be who I call when the need arises. read more