Ive been going to Tatiana since I was 26 and have followed her from that medspa to another business as she's worked on opening this MedSpa. I've ventured away only when commuting to see her was hard for me but found myself going right back to her because she just knows what works best for my face! I have only gotten Botox which has always been on the more natural side- with some movement in my face. There was once a newer employee, who's work I was unhappy with and Tatiana told me to come right back and she would fix it. I have also gone to Virginia, who I enjoyed, and now I see Tiffany regularly (since Tatiana is busy busy :) ) but I trust them because they were trained by her. I'm hoping to eventually get filler in the undereye area and my lippies- this is the place to go. If you're debating on where to go for your first experience in botox or fillers or if you're trying to find someone new because you're current injector is not so great- I definitely recommend you give New Image Works a try- you'll be hooked! read more

They steal your money, charge for 8 syringes of filler and only give half of them! Stay away!

New Image Works is a true master in their craft- combining their medical expertise with aesthetic perfection. Stacey had offered me an additional treatment I never tried before, and I am SO happy with the results! They are a phenomenal team, and a Medspa you can trust. read more

I've been getting lip filler for the last 2 years and heard about New Image Works. I immediately loved Julia's work and how my consultation went. She recommended dissolving before doing filler again, which I am currently in the process of doing. I'm very excited to see Julia this weekend and to get lip filler again! 10/10 would recommend this place and going to Julia! read more

Ken is the best!! I've done Moxi laser treatments, dermaplaning and diamond glow facials with him. After my first round of Moxi, my melasma mustache was 80% gone! Ken is so so sweet and experienced. He's brought me new confidence I desperately needed! read more

I purchased a broadband laser package from new image works. Taylor provided my last laser treatment. Her technique was far superior to any other that I have ever had. Her training and knowledge was very apparent. I am very happy with this service and will now see Taylor at New image works for all my aesthetic needs :-) read more

I am a loyal client and I enjoy coming here and getting services done by Tiffany! Thank you for all that you do and being so knowledgeable.

I've been going to new image works for over a year now. I go to the Old Town location and see Karissa for Botox and fillers. I've also seen Ken for Coolsculpting. They're very prompt and attentive, and it's very clean and a modern office with music and TVs in the rooms for your appointment. Karissa is wonderful and listens to what I want and is thorough in explaining what she needs to do to achieve the look I want. They offer really good packages that can save you hundreds of $$$ if you're getting multiple syringes. Karissa makes me feel comfortable and stops if I need a breather. I also don't bruise as much with her as I have bruised with other injectors at prior businesses I've gone to. She also doesn't try to sell me on additional services which I really appreciate so I feel that she has my best interest at heart. Highly recommend Karissa and New Image Works. read more

***I'd like to start this by stating clearly and ethically- I have deleted my prior post I wrote where I rated New Image Works Glenview 5 stars, and I'd like explain why I have changed it to only one star. To give you my background, I have my Bachelor's degree in Marketing Communications with a concentration in PR, my aesthetician license in the state of IL, and professional certification for makeup artistry as well. I started my work for a board certified plastic surgeon on the Upper East Side of NYC where I developed my passion for this industry at age 24, and I am now 31. 7 years of experience later, a rapidly growing market, and money hungry, dishonest business owners- something I unfortunately ran into with this scam of a practice, New Image Works Glenview- owners Dmitry & Tatiana Alexeev, and here I am, writing my story to help others from getting taken advantage of. THE FULL STORY: Let me begin with, AMERICAN (or Russian in their case) GREED IS REAL, no matter what industry you're in. When you're a dishonest business owner, you can only get away with doing the WRONG thing and being deceitful so many times until someone catches you, and I happen to be the person who's caught you and the system you're running red handed, and I sure don't mind writing this lengthly review to inform everyone else who reads it so they can choose to go to another medical spa or plastic surgery office that operates ethically and handles business the RIGHT way, because we do have MANY options these days. I originally visited New Image Works Glenview to get my lips injected with Hyaluronidase (an enzyme that dissolves filler) to un-do years of injectable build up and also use the mask mandate to my advantage. I had seen all the work that the nurse injectors post on Instagram, specifically Virginia's images, which are beautiful, and decided to give them a call. When I made my appointment, I was able to get in with Violetta. I should've done my research prior to coming in, because to date, (now this may change if they contact whoever handles their website to make a simple adjustment), Violetta is actually the only person who does not have any of her bio information listed such as her education or where she attended nursing school; it's completely blank. One month later after my lips were dissolved, on January 15, 2021 at 3pm, I returned to have my lips re-injected from Violetta. I had absolutely no filler remaining, and she mentioned that she may have to inject more Hyaluronidase to dissolve what was still at my central vermilion border. I explained to her that since I was a baby, this been the anatomy of my lips. She made an educated guess after meeting me one time, but she was wrong. If I had been the injector, I would've asked for a picture of what my lips looked like prior to injections, but she just assumed she knew, which makes sense because she told me she's only been injecting for 2 years, which in the grand scheme of life is not very long at all. Don't get me wrong, Violetta was very kind, sweet, and I genuinely liked her, I even offered to babysit her kids to give her some date time with her husband), so I wrote Tatiana, the CEO, on Instagram (since Violetta said that's the best way to contact her instead of email) that my experience was very good with her and sent a lot of positive energy and praise her way. I will say though, I've never heard of any successful CEO of a legitimate company being best reached over Instagram, a platform where you can literally unsend messages, but usually people are so quick to highlight the negative and not send positive feedback a business's way, so I figured it was one of the only means for me to share my experience. Besides writing a Google review to help positively promote their business as a thank you, I also took around 40-50 of Violetta's business cards, wrote my name on the back of them and passed them out at a fitness studio I attend here in the city. Violetta had mentioned using Allergan's Juvederm injectable opposed to Galderma's Restylane Kysse like I had requested. Her response was, "All the younger girls are coming in and getting Juvederm, and it will give you a significantly fuller look rather than the Restylane Kysse. I reminded her again how I'm 31 years old and didn't want to look like the younger girls or these "Instagram influencers" that in my opinion all look the same now and are setting a completely unrealistic standard of beauty for the younger generation of girls and women in today's society. I wanted a soft, natural look that felt real. She bargained with me telling me the Juvederm was $50 cheaper, and I said I was okay with spending a little more to have a more natural result. Having a good eye for what looks aesthetically pleasing and being trained by a board certified plastic surgeon on the structural anatomy of the face and body, I just wanted to look like an enhanced version of my true self and not like a duplicate copy of ev read more

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Tiffany is an artist with filler. She made the process easy and was concerned with my comfort and the final result. I will never go anywhere else. read more

I just love Tatiana! I have been seeing her for a while now and I always look forward to my visits. She has such good energy as a person and we always laugh about the most random things. Besides her personality, I love that she always carefully listens to what I want. I usually want to make very subtle changes that only I notice and she always does it so well. I study and understand faces from an artistic pov (used to sculpt) so I always have small, specific requests when it comes to filler that she simply gets. Has an amazing eye and a technique to match. Also, always has time to share new exciting things that are coming out in the aesthetic world, as I'm always curious. Love her!!! As far as the office (Glenview) everyone has always been kind and helpful when making appointments as well as during my visits. read more

I love this place! My go-to place for a few years. Great staff, clean, always greeted politely. I never wait more than a few minutes for my appointment. ​I love how they explain my before and after treatment! I recommended this place to my friends! read more

Being a fitness cover model/influencer and business owner, it's important for me to always look and feel my best. I absolutely love everything about New Image Works! Tatiana and her team are extremely professional, honest, and talented :D My skin has changed tremendously as I look so much more youthful and refreshed as I receive many compliments about my glowing complexion. Being on camera frequently, I am extremely particular when it comes to medical aesthetics. New Image Works have always 100% above and beyond fulfilled my every need. Thank you Tatiana and team for not only being such a talented group of women, but incredible individuals from the inside out. I would highly recommend New Image Works! Laura www.MissPrestin.com read more

I love this place! The entire staff including the owner Tatiana, are so friendly and knowledgeable. Always makes me feel like person and not just another customer. They are honest and tell me when I don't need a product or service. Very affordable with great deals.I get compliments on my skin all the time! I will not go anywhere else for my beauty spa needs. read more

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New Image Works was recommended to me by my cousin. I went there today for my first time and had a great experience. The spa is very clean and modern, doesn't feel like a doctors office. Lilah was amazing! She took her time with me and I felt like she truly wanted to help me with my skin concerns. I had follow up questions that evening after hours and she got right back to me. I had a peel done today and we have a follow up in a few weeks for another treatment. I've had bad experiences in the past with other medical spas (not getting results), but feeling good about my plan with Lilah! read more

This is my go-to spot for fillers. The staff is so professional and welcoming, the space is so nice and clean, and the work of the injectors is impeccable. Violetta is the best thing to happen to my face! She really takes the time to listen to your concerns and what look you are trying to achieve, goes over prices, and proceeds only when you are comfortable. Fillers are definitely not painless but Violetta makes me feel so relaxed and her technique makes the whole process less scary. I am a forever, loyal client of new image works (especially Violetta) and I will continue to refer them to everyone! No other spot even comes close. read more

I see Julia for lip filler & botox and cannot recommend her enough! I had never had either before and was superrr nervous but she made me feel safe and comfortable and made the process almost completely painless! I got exactly what I wanted and couldn't be happier with the results. She's the sweetest and is always there to answer my messages if I have a question or concern, even outside of business hours. Do yourself a favor and book with her!! read more

Please come here for any work procedures you're thinking of getting done. Check out their instagram page if you need further convincing. After almost a year of following their page and even following some of their injectors, I decided to see Julia and I have absolutely no regrets. She knows what she's talking about and listened to all of my concerns. I am so happy with my results and honestly, I wouldn't have known how to put into words what I wanted. That's why it's best to go with someone like Julia who actually knows what they're doing. She looked at my face, made her suggestions, made sure I was okay with everything, and took her time making me look perfect. I recently went back for my follow-up appointment and Julia took her time making sure everything looked perfect and made adjustments. Somehow, she made me look even better!!! I mean it when I say that I would've been comfortable with any of the artists who work at New Image Works working on my face. All of them have their own style and all of their work is beautiful! Please go here. Don't hesitate! Having anything done that's visible is not a decision to take lightly and I know that I'll be coming here for any and everything else I'd like to have done :) read more

I got lip filler with Julia after seeing the results of her work on Instagram. First of all the staff at the Glenview location are so friendly and welcoming. Julia was so sweet and informative. It was my first time getting lip filler and she made me feel so comfortable. I love my lips!! read more

This place is amazing. I got the carbon peel. Tatiana recommended me the best treatment for me. She suggested I come every 6 to 8 weeks. After about two weeks really noticed a difference in my skin. I would look in the mirror Tears in my eyes. My skin is so vibrant. The color is just amazing. All of the pavement is noticeable. Queen of Skin Indy. I recommend anyone who wants to have beautiful skin Tatiana. Her and I Ana amazin. And miss O. Thank you ladies so much can't wait to come back. GLOWING EVERY SECIND LITERALLY. read more

Horrible office management. Left three messages, no return calls, tried online booking, went to office on day of visit, they canceled while I was in parking lot. read more

It has been almost a year since I started coming here and I'm still IN LOVE with Tatiana, her works and the clinic. Words can describe how SWEET and BEAUTIFUL she is from inside out. I have referred a good amount of clients to her because they love my look from Tatiana and they all end up IN LOVE with her and her AMAZING works. I'm so thankful read more

Amazing team producing amazing results! Highly recommend. Only place I will be going for my work moving forward.

I went for my first ever lip filler appointment here at New Image Works and cannot suggest them enough to any and all but *especially* those newbies who feel nervous/cautious/anxious about going. I know it may feel daunting going in for your first go and wondering how people will treat you or worried about feeling uncomfortable but i can assure you none of which will happen if you visit here in old town! I felt very welcomed by the front desk which I think is very important, right off the bat they were friendly and warm and welcoming which made me feel all the more confident. I saw Karissa who engaged in coversarion-made sure i knew exactly what I was doing, gave me time for questions, all of which allowed me to feel completely comfortable in her hands. I will definitely be back! read more

After writing a review way back when about New Image. I should written this earlier. Stay away. I had gone in originally for micro needling HF. I had no idea what was going to happen after that first treatment. I listened to Otune and she's as slick as they come. Second visit, without asking me, she changes to a higher strength laxer. No numbing. No mirrors in the room either. My face was on fire and it hurt for days, I go back for deplaning of dead skin. Did my skin have a glow? Yes, a glow with pain. Were my wrinkles a little bit better? Absolutely not! Otune went on and in how about how great I looked. "Can I use your before and after pics on Instagram? I said, as long as no one will know it is me, fine. I reluctantly go for the third treatment. No numbing, again, which is done in every doctors office before using a laser. Again, without asking , she goes to a full blown l, more invasive procedure, Moxie Lazer. Right away the pain started. I want you to know that I have a very high tolerance for pain. I asked her repeatedly to turn the lazer down. Didn't happen. She looks at me and says, ok you're going to look so good! I got in the car, my face was swollen 3x larger than my normal face. I was in so much pain, I was ready to go to an immediate care center or an ER. I got home and criedI had six burns/blisters on my face. I was in agony for more than a week. My neighbor gave some of her pain medication. I was too embarrassed to go see a doctor. In hindsight, that is exactly what I should have done! She called me the next day so overly cheerful.in You must look beautiful now. Call me if need anything. I called her back the very next day. I Told her about the excess swelling and unbearable pain. And, told I had burns all over my face. I asked to please call me back and advise me on what to do. I heard nothing. She saw me when I left and she knew damn well what she did. She also sent my photos the manufacturer of the equipment company without my permission - verbal or on writing. And, she tells me about it! I was furious I should have listened to my doctor and not fallen for a bill of goods for treatments that I didn't asked for. The second time, I scheduled my appointment, I told the staff that I did NOT want such an invasive treatment. She paused and said, well you better tell Otune that - like this has happened to others. Also, I've been getting Botox for 15 years and never paid more than $400 at Northwestern Hospital Dermatology Department. A very young, probably right out if school young woman, gave me the Botox. She did not do my whole face. Only the forehead and around my eyes and the bottom of my chin. $600!! And, I when I got home I had a 3-inch,black bruise on my chin the size of s as large band aid. In fact, Otune asked what happened to my chin. I told her and she rolled her eyes. I spent almost $2,000 and got nothing except a decent Botox treatment with bruising for a ridiculous amount of money. You can see how old my first post was. After that, I was steaming mad for months. I'd see her on Instagram like a pushy sales person on commission. My friend, told me that should have never happened. She didn't do what you asked even when you were in pain. She burned you. (You could still see it) - and never returned your call to see what she could do for you. Call and tell Tatiana. She needs to know what's going on. She's always at the other office. She would want to know. Well a lot of time passed and I thought forget it. Lesson learned. I totally got ripped off. So, Tatiana, if you read this/ now you know. After I read what I wrote and remembered what happened the next 3 visits, now you know. After getting Botox and fillers from years and being told by my doctor what to get because she didn't have the equipment, I clearly remember what she told me. Only let a nurse practitioner work on your face. For all the great treatment I had in the past , this was a nightmare that I will never forget. $2,000 for lies, pain, burns, bruises and not even a call back when I was in agony. So folks, listen to a doctor or nurse practitioner. Don't let someone bulldoze you into something you didn't ask for. And, go to a professional - not a girl right out of school and a woman who wanted to bring in money. You see this place, keep driving. I was going to blast this all over the internet and local media. Otune really lucked out that I dropped it! Because for 30 years my job has been media relations and reputation management for national corporations and non profits. I did print and broadcast interviews daily - sitting on the hot seat for the CEOs. All I had to do was pick up the phone and call some reporters in that area that I had worked with. I didn't and you're lucky. End of story! read more

Alright so I wanted to give this review some time. I went in to have my nasolabial folds filled in. This was my most distressful area on my face that I wanted to fix. I went in as a first time filler user as a splurge to boost my self esteem. I have gained and lost weight many times in my life due to thyroid issues and an eating disorder so I'm pretty flabby and don't have a youthful glow about me on my face( 30 years old). I saw an NP who was sweet and seemingly non judgemental but was at the same time. I had a hard time being maskless because of my insecurities but she brought out some more insecurities in me than I anticipated seeing a medical professional who is probably used to seeing young in shape women. During my consultation I mentioned to her I have thyroid issues and she looked at my body up and down and said "hypothyroid" and totally assumed that based on my body configuration. I have hyperthyroidism/hashimotos that I've mostly been treated for. The assumption from looking at my body was pretty unpleasant and unprofessional. She should now and understand that everybody is different and she seemed in disbelief that I had hyperthyroidism issues due to my heavier weight. I was then advised to do voluma in my cheeks rather than anything with my nasolabial folds. I trusted her since she probably has way more experience than me in this area. I did two Syringes of voluma in which she said they would soften my nasolabial folds due to my extreme facial volume loss. In short, I spent close to 1500$, and it really didn't' make any difference in my nasolabial folds at all. I appreciated the cheek lift while I was swelling but it went down significantly in two weeks in which I didn't see much of a difference. I don't mind the moderate cheek volume but it's so minuscule that it didn't change much about my face or nasolabial folds. With my inexperience, i trusted the medical practitioner and figured it would make the change I was hoping for. In short, I would've preferred to spend less money on filler to have my actual issue addressed rather than spend 2x the amount where it totally wasn't. In fact I would probably require two more syringes to fix the issue had I gone the full-on cheek filler route. I understand that the nasolabial fold is a high risk area for practioners because of the vasculature nature of the area, but I wish she was more forthcoming with her fear of injecting in this area so that maybe i could go to someone more comfortable and experienced in doing this procedure. I think a lot of places are scared to inject in this area so they suggest cheek filler first. In my case it would cost 4K~ of filler in my cheeks to get the desirable result in my nasolabial folds whereas I could get filler directly there and pay ~$700 with a noticeable difference. In this regard I feel like the money came over honesty in which they could've explained their personal fear and risk of injection this dangerous area and were more honest about expectations. I would have gone elsewhere and spent less money to achieve the desirable result, like a plastic surgeons office, but I had no experience with fillers so I didn't know what what to realistically expect. read more

I cant say enough positive things about Tiffany Laux who did my Botox and Threading at New Image Works. She knew i wasn't in the market for fillers, yet my "smile lines" were really aging me, so she recommended threads. She thoroughly explained the procedure and educated me about what to expect. After a little numbing, she started threading and explained what she was doing each step of the way. Almost immediately, i could see amazing results and i cant wait to see more improvement as they are absorbed. I also explained to Tiffany about my past experiences with botox around my eyes; she listened, tweaked a few things, and now i love how my eyes look! Tiffany doesn't pressure you into doing something you are not comfortable with, and is extremely knowledgeable, friendly and funny, so i always enjoy seeing her! Highly highly recommend her for all your injections!!! She is the best in the city, and the new location in Old Town is beautiful!! Most recently, i returned to New Image for a Moxi Laser. i have done lasers over the years, but with pregnancy/breastfeeding for past 5 years, my skin really needed a "pick me up"! I visited Taylor and was so impressed at how professional and educational she was about the treatment. The laser was not painful at all (unlike others from my past) and Taylor did an amazing job at telling me what she was doing each step of the way! The results are amazing glowing skin....highly recommended the Moxi and Taylor!! read more

Tatiana is amazing! I recommend coming here. I've been coming here for 2 years. Call Michelle or Ana to book your appointment read more

New Image Works - Tatiana is the best! Go to her I recommend. I've been coming here for two years and am not planning on going anywhere else - Medical Spas Near Me - Glenview, Illinois

I am very pleased with the service I had. Tatiana was very patient to answer my questions before my session. She knows what she's doing and does the best with lips - trust her eye, wisdom and vision when getting your lips done. The office was nicely decorated, everyone seemed welcomed, I was excited to find other innovative treatments you don't see anywhere else, and the retail section has some great products. read more

Amazing medical spa. All the staff is very welcoming! The injector was very informative, I would definitely recommend for all your aesthetic needs! read more

I just had a GREAT experience with my injector Stacey. This was my first time at New Image Works Chicago and I definitely will be going back. Stacey took her time, is very knowledgeable and the price point is some of the best I've seen in the city. I would strongly recommend! read more

What I love about New Image Works and what has be coming back is truly the women who work here. Once you are a client you are their family. They take care of you as one of their own. You are not just another number, customer, or cash crop. They take pride in what they do and it truly shows. They are constantly educating themselves, adapting to change when needed, and most of all making sure you are getting the best possible treatment suited to your needs. And if you are not happy? Dont worry. They love feedback and are happy to help you in anyway they can. For all your filler, Botox, facial, laser needs look no further. Your home away from home is at New Image Works. read more

Absolutely love New Image Works and strongly recommend. Everyone is so friendly and helpful. Virginia is the ABSOLUTE BEST!! I get lip filler and Botox and Virginia is incredibly meticulous and cares deeply about making her clients the best version of themselves. read more

I was referred to Virginia by a friend for lip filler. As soon as I walked into the door, the front desk staff were extremely friendly and welcoming. I was nervous as this was my first time, but Virginia took the time to explain everything throughly and made me feel at ease. The whole process was very painless and comfortable. The atmosphere throughout new image works is very professional and clean. When Virginia was almost done, Tatiana came in to the room to introduce herself and welcome me. I thought that was very sweet and genuine. Overall, I am very happy with my results thus far. My new lips are a huge confidence booster, and I will definitely keep coming here. read more

Sabeena did amazing with my lip filler and chin filler, she is the sweetest person! I felt welcomed from the start and she made me feel at ease with each procedure. read more

10/10 would recommend going here, everyone is so nice and Stacy is awesome! She made me feel super comfortable throughout the whole process of getting lip filler, I left super happy. The waiting area is super cute too. read more

Never again! I was VERY disappointed. I don't know if they water the Botox down or what but it's not worth it. I do not recommend. I went twice and still not satisfied, so decided to reach out and was not given the customer service I've gotten at med spas before. Dr. Julia contacted me and make excuses to why it didn't work for me. There was no concern that a client was dissatisfied, she was trying to get me to buy more units. First I didn't buy the package so it wasn't enough. Then I got the, "well since you are getting older you need more. Finally, "well it's about 3 months since so you can just buy the full package this time. Funny thing is that my best friend also went and did the package and still didn't have full results and even went back for a touch up and still the same. She told me when she spoke to Dr. Julia and that she gave her the same and that she gave me. Lol. There are better places that charge less and results last longer than 3 months and I never had to go back to complain because the results were great. read more

I have been getting Botox from Tiffany for the past three years. I recently started getting filler from her as well. She is the best!!!! I don't trust anyone else with my face. She will give you honest advice and answers, which is good because I can tend to want to go overboard on the Botox sometimes (lol). Tiffany, I love you! Also everyone who works there is super nice and stylish. I love coming in for my visits! read more

I've been here numerous times for custom facials, microneedling, eyebrow tinting, and even fillers. Everyone who works here is amazing and has a beautiful personality. Tatiana & Onute always make me feel at home and comfortable whenever I come in which is why I keep coming back I recommend this to everyone all the time! read more

I absolutely love this place. I feel and look amazing after every visit. Onute is an absolute pro and an expert with all the different facials I get (she's also hilarious and fun to talk to). The girls in the front are also really nice and sweet. I also get my coffee fix every time I go there. read more